we make solar simple.
We’re here to help every step of the way so you can feel confident in switching to solar. Worry-free and affordable, that’s our guarantee.
why choose sunlux?
With over 7,000 solar installations and 30 years of combined experience in the field, Sunlux has earned a reputation as a top solar company in Southern California and now, Central Texas.
We stand by the quality of our work, which is why we can offer the best warranties in the industry. From installation and design to trusted parts and production of solar energy, we offer total peace of mind.
Our team of certified solar professionals sets the bar for solar panel installation, site assessment, engineering and white glove service. With over 7,000 installations, our experience speaks for itself.
Not only can we get you started with solar, but we offer repairs, replacements, testing and troubleshooting on your solar panels, inverters, battery backup systems, ev charging stations, racking and more.
turn heads as well as savings
Go solar without sacrificing the curb appeal of your home.
What Sunlux solar customers say
Don't take our word for it. Read what our valued customers think about us.
I chose Sunlux only after performing hours of research using the Better Bureau's website to locate A+ rated companies to perform my solar panel installation. I realize now that I chose well. Sunlux performed a preliminary inspection of my roof and found several cracked tiles which resulted in damage to its underlayment. With knowledge of rain approaching, they offered to tarp my roof at no cost to minimize further damage as I waited for my insurance company to make a final decision on my claim. I feel confident that I made the right choice when I chose Sunlux and would highly recommend them if you value integrity, quality, forward-thinking and customer satisfaction.Victor D. 1/25/2021
After waiting years for solar panels to become more efficient and affordable, i finally settled on Sunlux to set up solar for our newly renovated home after reading reviews and speaking with friends. I must say this decision for solar has been the best investment in my home i have ever made. Sunlux reps took us through the whole process from estimating our generating needs (we have 2 ev cars, 2 A/C units and outdoor entertainment) to mapping out our panels to give us maximum sun exposure, to setting up and registering our panels with the electric company. Garrett, the customer service manager, responded to our questions and calls promptly and kept us informed during the whole process. He introduced us to the app that can monitor our daily, monthly and cumulative generating at the touch of our iPhones 24/7. We are now generating more electricity than we use and this will allow us expand our electricity needs in the future. The monthly cost of our solar loan is significantly less than our previous electrical bill and in several years we will be saving hundreds of dollars monthly. We are very pleased with our purchase and with Sunlux.Martin W. 11/01/2019
I spend several months researching and getting quotes from multiple solar contractors.Moises R. 11/07/2019
Let me tell you it was a big learning experience. At the end I decided to go with Sunlux.
They give me the best price and best guarantee than the other three solar companies for the system I was looking for.. They really took care of me and made the most effort to earn my business. Another key factor was their customer reviews. The process was smooth and very professional. Their installers where also very professional and pay attention to detail, taking my input and answering any questions I had.
I'm so glad I went with Sunlux.
Our experience with Sunlux was great. The salesperson was knowledgeable and walked us through the process of selecting the right amount of panels for our roof.Mike S. 10/25/2019
The design department worked with us through the permit and layout process. When the panels finally where installed about 6 weeks later we where very happy.
The entire crew was very professional and well trained. Overall I would can recommend Sunlux to everyone.
Thank you to the entire crew! GREAT JOB!
Customer service is important to me and SunLux proved that they have the best in the business. I had a problem with my solar system and all I had to do was make one phone call to them and they did the rest. The problem was fixed so swiftly that I didn't need to call them back for updates on the situation.Gino T. 2/28/2019
We have had our solar with Sunlux for 8 months now. We are extremely happy with the solar production and customer service. Everybody I've talked to has been very helpful, patient and knowledgeable. Solar is a huge investment and I feel good knowing that Sunlux will be there for us for the long haul.Crissy 6/19/2020
Sunlux did a great job planning our system. Working with the city during the restrictions of COVID was an extra challenge, but Sunlux took care of everything. The installation was all complete in 8 hours, including a new service panel. The system is working as advertised. We are very happy with it.James 9/16/2021
We like our rep, Gary. He was helpful, knowledgeable and willing and available to answer every and excess question that I ended up having. We got two different projects with SunLux going on and right now, they are waiting for the City of Long Beach to approve all the design so it's kind of at a standstill. There was also a little bit of delay sometimes with communication back. But we were dealing with Christmas and New Year so it was kind of understandable. The process has been easy, so far.Laura 1/07/2022
I have been overwhelmingly delighted with my choice of SunLux Energy. SunLux personnel have made the process a smooth and positive experience from the initial thorough consultation with Mark T., through procedural confirmations and assistance by Project Manager Erika G. (outstanding) and Jessica B., equipment installation by an efficient and professional crew, to the helpful follow-up discussion with Service Manager Garret K. All communications have been timely and exact. I am awaiting final inspection in a few days, looking forward to being up and running...and feeling extremely confident in my decision to go with SunLux.Nancy F. 10/18/2019
Extremely Happy!! I live in Northern CA. I obtained 4 bids from local solar installers and 7 from the EnergySage website. I had done extensive research regarding the ratings for solar panels, inverters, monitoring, etc. SunLux was the first to respond from EnergySage. Their bid was an unbelievably low price for the top of the line Panasonic 320 solar panels, Optimizer inverter and SolarEdge monitoring system. The price was 2/3 ($11K less) than what I had been quoted from 3 of the local companies. When those 3 companies contacted me to see if I wanted to sign a contract with them, they asked why my answer was no. When I told them the price and equipment included, they each said something was wrong and I wasn� t getting what SunLux quoted� � it wasn� t possible. SunLux also beat every other company from the EnergySage website. Because the price was so good, I increased the amount of panels I purchased from 25 to 27. I researched SunLux� s reviews and stability and felt comfortable to proceed. They traveled a very long way to install my system; I� m the furthest north they have ever been. The crew was great. All were very hard workers and got the job done. I just went online with my energy company towards the end of May 2019. Each of my June and July 2019 energy bills were only $23, which is mostly for the natural gas for the hot water heater. My heating/air is all electric. I am producing more than I using at this time. June and July of 2018 bills were $253 and $435 respectively, including the natural gas. My winter energy bills are very high also. I can� t wait to see what the net result will be after a year.Lorrie W. 8/07/2019
When we bought the house, my sister got her solar, so to save money, we decided to go with solar. We were about to sign the contract with another company, but then SunLux gave us a better price so we decided to go with them. The reps were very good and respectful. The response was quick. The only thing I don't like is the app because it shows me how much we're producing, but not how much we're spending. I wanna have energy for summer and I have to keep track like that. I don't know if it's because I don't have the battery, but that's the only thing that I can think of. Otherwise, everything is perfect. I'm very happy.Diana 5/21/2020
I just had SunLux do my solar and had a very positive experience from our Project Manager, Alex van der Colff, Adam Cunningham and Mike Valencia.Charles D. 7/22/2022
Alex kept me in the loop throughout the entire process and communicated any delays and timelines to me via text and phone call. The install of the panels were clean and I even had my electric panel upgraded (which were all done within a day).
I would definitely recommend them to anyone looking for solar. The experience exceeded my expectations.
I picked Sunlux for solar to install on my elderly parents house. This was after 5 other quotes. Price was the best. From signing contract to power up was better than imagined. Even with weather delays (wet in socal this year) they got past the delays. Customer service is fantastic. They know how to design a system. I recommend them highly.Ronald J. 6/12/2019
Sunlux has been an amazing from start to finish. We had an excellent consultation and build for our system based on our past year with the electric company. Everything that followed was on schedule and delivered as promised. We had an excellent project manager that kept us informed of a few schedule changes. (Current state of affairs and rain). The installers were friendly and had great attention to detail. Sunlux delivered everything promised and then some. Highly recommended!Brymer 4/09/2020
We communicated with SunLux by email and advised them that we wanted to get solar in both our homes. So, they went ahead and got those lined up and they did a reputable job. There were certain things that we had to wait for about the city, COVID and everything that was going on but they crushed it. I was very impressed. SunLux takes care of me and stands by their word. They make sure my system is working properly.Chris 2/27/2021
So far, SunLux has been great. They were competitive with price. They weren't the cheapest company that I went with, but I'm hoping I’m getting what I'm paying for. So far, it feels like it. They provided various financing options, and they were transparent about it. They said, “We have these companies. There's like 10 or more. You can pick whatever makes the most sense for you based on APR or anything like that.”Don was the engineer that talked to me directly, and he was very informed about the industry. In fact, I chose SunLux because he gave me a little more technical information than some of the other agencies. He also made a point to recommend the specific LG panel that they have, which nobody else seems to carry. Instead of converting to DC power, it converts to AC power right at the panel. That was nice.I got 29 panels, and installation hasn't been completed yet. They're still going through the permitting process, but that's almost done. Erica is my project manager. She’s been really communicative and if she doesn't know the answer, she will find out. I see messages from her late and early, and I can tell she's working hard to keep all the plates spinning, which is not easy.Matthew 12/02/2021
I usually don’t take the time to write reviews. However, this time I decided to do it because it is important for people to know how great Sunlux is. We began our search for solar companies when we bought our house about year and a half ago. We met with many different companies but we noticed that they weren’t truthful and they were only interested in making a sale. We were ready to sign a contract with the only company we believed to be honest, when we were referred to Sunlux. They were absolutely magnificent! They were honest and straightforward from the beginning, went above and beyond our expectations and were prompt and so helpful. They took care of absolutely everything; they even provided same day installation. They were very professional and left the area cleaner than they found it. We have now had the panels for about a month and are beyond pleased with the continued service and professionalism given by the company.Diana O. 5/28/2020
SunLux was highly recommended and it seemed that the timeline was better. Also, it was much more value-based. My home used to be a single-family. I added an ADU, so I'm actually getting two units that are gonna be installed. I was looking into options on how to change that with monitoring each one independently. The rep just kicked me up to the higher-up person who was one of the owners and he was able to help me with my questions.Eric 11/28/2021
The entire Sunlux team has been incredible from start to finish. During the sales presentation, there was no uncomfortable up selling or pressure by Chris. The installation process managed by Jen was seamless, and whenever there was an issue (all issues were minor) she took considerable effort to ensure our care and solve the problem. The roof and the panels look fabulous and they are producing as expected - we couldn’t be happier!! We received 3 other quotes for the project and Sunlux beat the competition in every category, which actually made me a bit nervous, but after going through the whole project, I am blown away that they exceeded my expectations. I would highly recommend Sunlux and Troy Roofing for any project you might have. Thanks Garrett and the entire Sunlux crew!!Scott M. 7/08/2020
They were clearly the best company (warranty and product) which I had come bid. They were also the most expensive, but dropped their price to compete with other companies. They quickly scheduled the install, and finished when they said they would. Plenty of follow through. They submitted the plans to the HoA and city, obtained the permits and permission, arranged the battery refund from the power company, and had it up and working in no time. Great company.Steve E. 5/24/2018
I was trying to get our energy costs lower because of early retirement. We had a gentleman from SunLux Energy come out and he did an excellent job. We liked his sales presentation so we decided to go with it. Every interaction that I had with every person that worked for the company from the salesperson all the way through the people that came out and did the inspection of our roof had to coordinate with my roofer to get the system in place and that went well. They were all professional. But I wished the process of getting the system in would've been a little bit faster from start to finish. Permits had to happen and there were a lot of different players came in. There was a lot of cooperation and everybody was professional. They didn’t leave my yard with a lot of rubbish or anything like that. So, I was quite satisfied with the way everybody conducted themselves.We put some money down and then we did the financing. There seemed to be enough options to accommodate us for what we needed. So, everything went well. For the first couple of months, everything seems to be really well. The system is producing enough energy and it’s accomplishing everything that has been promised to us. SunLux did a good install job. The system looks beautiful and it works. Overall, I’m very happy with the experience and I have referred a couple of people to SunLux.Rex 7/01/2020
I have considered solar installation for some time now. After making the decision to move forward with solar, I invited 5 solar companies to provide me quotes. Of the 5 companies, only 2 provided full service (roofing work) including the changing of high profile vents to low-profile vents and relocation of vent pipes in order to not have sporadic placement of solar panels. I was interested in uniform placement of the panels without large gaps to skip over vents or vent pipes. The sales rep, Chris was very knowledgeable. He made every effort to answer my questions. Like many other customers, I had many questions and specifics to discuss after our initial meeting. Chris made every effort to call me back and answered all my questions (sometimes even in the late evening because he did want a day to go by without calling me back). Once the documents were signed and the project was underway, the project was handled by the project manager Danielle. Like Chris, Danielle was very responsive. She kept me informed at every step of the project. She ensured I was aware and understood of all the details involved with the particular step in the process we were in. In fact, Danielle even called me to congratulate me when Southern California Edison granted my Permission To Operate. The installers were all very prompt and courteous. Due to rain, the installers had to stop working and gave me what sounded like a heart felt apology for having to stop working. Imagine that, it goes to show the level of commitment and pride in their work. From beginning to end, employees of Sunlux have demonstrated their diligence and commitment to their customers. In turn, Sunlux shines as the solar installer of choice. With employees like Chris, Danielle, and the installation team, I would recommend Sunlux to anyone!JOE M. 3/19/2020
Sunlux has been amazing from beginning to end. Their customer service and professionalism has been top notch. I worked with Chris (sales) and Danielle and Berlyn (project managers).Agustina Q. 5/28/2020
Chris was very knowledgeable and followed up with me while the paperwork was being completed and once the project was completed. Danielle and Berlyn assisted with the project and the installation. They both were amazing in keeping me apprised of each step along the way.
And, lastly, the installers were just as incredible. They were also professional and worked quickly to get the job completed with limited interruption to our lives since I was working from home.
Thank you, Sunlux. I appreciate all you've done!
Our experience with Sunlux was great from the time we signed the contract with the sales rep. thru the completion of the installation. A couple of weeks delayed with the install due to the rain, but that was out of anyone's control. Aside from that, everything went fairly smooth. Customer service was courteous and responsive. We'd definitely recommend Sunlux!Serei C. 4/01/2019
We were able to talk to three different representatives from three different companies, and the guy from Sunlux happened to be a gentleman. He came across as knowledgeable, and he went out of his way to check on things and verify pricing. I used to work in the public utility industry, and there was a discount that was available for people who work in the public utility industries that I didn't know about. The guy from Sunlux was very helpful, kind, polite, and professional, and seemed to have a sense of integrity because he made and kept his promises.Sunlux has done the inspection, planning and engineering. At this point, they're still getting hold of the local utility because they're gonna have to upgrade the panels. They haven't installed it yet, but I anticipate that it's going to be everything I expect. I don't expect miracles from solar, but I expect that it will provide me with a lot of energy throughout the course of owning the house and provide most, if not all, of my needs as we go along.We went with three of the top companies, and out of the choices that we had, Sunlux has been easily one of the best experiences. They've been fair, and as far as equitable, they've hit the price ranges that everybody else has. Nobody's given me super discounts, but Sunlux has been really personal, too. I even got contacted by one of the owners at one point because there was a misunderstanding. Their customer service and their regular service is top notch. I would absolutely recommend them.Evan 3/22/2022
I put SunLux Solar on my house 3 years ago and it was the smartest move I've made in years. I had looked into quite a few companies and Mike Valencia from SunLux was the last salesman and I knew from the minute I met him that SunLux was the company for me. Every time I called Mike for ANYTHING, he took care of it immediately and was always helpful. This is one of those companies that does everything WELL and then goes beyond to be helpful. You will NEVER GO WRONG if you choose SunLux.Susan S. 6/17/2021
Out of the three companies that I talked to and got quotes from, they were the only company that offered the Tesla panels. Also, they were the only company that at the end of the year, any kilowatt-hours overage, I was going to get some sort of payment from the electrical company. Plus, the reps are professional and well-rounded individuals. They had good follow-up and stayed on top of everything. But they still haven't installed the solar panels. Also, I'm not happy with the company they are recommending to finance the panels. It took me longer to get everything set up with them than it took SunLux to get the permits from the city, which is almost the opposite. There was a lot of going back and forth with them and I couldn't see them in person to take care of things. Everything has to be online, which is fine but it was just their lack of follow-up. I suggest looking into a different company.Hector 4/10/2022
I highly recommend Sunlux! They are honest, responsive, and very customer focused. Couldn't ask for a better company to work with. If you appreciate a company who honors their commitments without any hassle this is the company to hire. No third party installers. Employees are knowledgeable, polite, and will exceed your expectations. You can count on Sunlux to make things rightMiguel C. 6/09/2022
I shopped for Solar around with 5 Solar companies and decided to go with Sunlux. Their prices were the best amongst all. My experience with Sunlux was very pleasant from start to finish. My sales rep, Ralph Funk has been very positive all the way. He is knowledgeable and was very prompt with communication every time I had a question. I never felt pushed in getting solar. The project managers Sarah and Karissa were also very friendly and helpful. They would always be on top of everything when I had questions or concerns. Every step in the installation process was scheduled very quickly. It only took the installers 3-4 hours to put my solar system. The installers were efficient and respectful. I am very satisfied with my solar installation and would definitely recommend Sunlux to my anyone who is looking to get solar.Sung W. 2/01/2018
So I had heard and read many reviews of Sunlux, and I was quite impressed. It appeared that this was the kind of company that I wanted to install solar panels at my home. However, things got off to a rough start since it was hard to get a hold of a contact person. I had left both a written and voice message to the company, and I didn't get a call back after a week and a half. I decided to contact them again, and I was told that they had been experiencing "upgrade equipment problems"--fair enough. I scheduled an appointment, and our representative didn't show up. In my experience as a homeowner, this is a red flag from a contractor; never good. But, I wanted to reconcile all the stellar reviews with this company, and despite my better judgment, I gave them another chance. I called again, and the representative sounded contrite and embarrassed over how I had been treated and offered me a small discount should I accept their services. After finally meeting with Ryan Reyes, and hearing more apologies, I felt confident about contracting Sunlux . Ryan, by the way was very professional and sounded trustworthy. I quickly forgot about my initial contact with the company.Juan-Carlos R. 7/13/2018
The entire job, from start to finish was a very slow, and often frustrating experience. From initial contact to final job completion, the whole project took almost five months, but in all fairness to Sunlux, in was not always because of their doing. I live in a section of Southern California that is served by LADWP, and apparently this utility company is rather particular about how they deal with solar panel companies, often making LADWP inspectors difficult to reach and schedule appointments. This in turn just causes projects to stretch out into many more additional weeks.
On a couple of occasions, several glitches came up, and I felt I got I caught between the LADWP and Sunlux to resolve problems. For example, there was a backyard tree in the way of the city power lines. The issue? Who was supposed to trim the tree? Amazingly, this took a couple of weeks to resolve. The whole thing was confusing and aggravating to me.
For the most part, my project manager kept me apprised about the progress of my project. She kept in touch through email, and she quickly got back to me about questions I would submit. However, as the project stretched out because of some unforeseen problems, I would hear less from her, and so I would have to call to get updates. Toward the end, I was having to make a lot of calls to get information. On one occasion, a worker showed up to fix a major problem with the installation location of the panel inverter. I had not been made aware that there was even a problem. I found it necessary to contact a supervisor and to request to be kept better informed of such things. This snafu eventually extended my project even more. However, in the end, everything was made right.
At this point I have to state the following. First, it is not my intention to write a negative review--on the contrary, this report ends quite favorably--please read on. I simply want to describe what occurred. Second, every time I had to contact ANYBODY at Sunlux, I was always treated with captive ears, and was always treated kindly, professionally and with courtesy.
In the final analysis, I have two crucial questions that address the bottom line for my money: did Sunlux stand behind its work, and correct any problems, glitches or fixes that came up during the job?, and does the Sunlux system designed for my house produce the amount of energy that was projected to be generated on my contract? To answer the first question: yes. Although it took much longer than I had ever expected, Sunlux was very complete and careful with anything that came a long the way. All workers who came to my house were clean and professional. I might add--and this is worth noting for any reputable contractor--Sunlux did not ask for their final payment until the very last fix was completed; good for them. And as to my second question, from the preliminary data I'm getting from our system, it appears my system is producing what we had expected, although I won't know for sure for several months, until I get more complete data. This, I think will be the absolute bottom line. After all, this is the reason we choose to go solar, correct? Also, least I forget, if the system does not produce the kilowatt hours Sunlux was hoping for, how well will its promise to pay the difference to customers play out?
Would I recommend Sunlux to friends, family and to others? Absolutely. Are they a worry-free company? No. I don't think there is such a thing, but I think they represent a young company with a potential to become a truly outstanding solar company. From speaking with many Sunlux employees over the last few months, I feel they are sincere and honest.
I hope they take the time to read this.
SunLux's program is not that good but I like their brand of equipment and their system. Their sales rep was personally and professionally very good. We did the deal and now they start doing the design. I'm waiting for that. Other than that, whatever was done is nice. There are a lot of companies in the market for solar systems and if anybody asks me, I will recommend SunLux to them.Souret 12/03/2021
The entire Sunlux team has been incredible from start to finish. During the sales presentation, there was no uncomfortable up selling or pressure by Chris. The installation process managed by Jen was seamless, and whenever there was an issue (all issues were minor) she took considerable effort to ensure our care and solve the problem. The roof and the panels look fabulous and they are producing as expected - we couldn't be happier!! We received 3 other quotes for the project and Sunlux beat the competition in every category, which actually made me a bit nervous, but after going through the whole project, I am blown away that they exceeded my expectations. I would highly recommend Sunlux and Troy Roofing for any project you might have. Thanks Garrett and the entire Sunlux crew!!Scott M. 7/08/2020
Sunlux did a very good job with the installation, on time as promised, and the installers were all very competent and easy to work with. They obtained HOA approval promptly and were able to work through some nit-picking with the city inspector. They applied for SDG&E rebate for battery system. System was working after it was turned on, but the reporting feature had a glitch due to a bad part in the solar edge controller so that erroneous usage metrics were reported, but they obtained a new part and now system reporting is accurate. Very satisfied customer.tom m. 7/02/2018
First, let me say that my experience with Sunlux was a good one. The agent that first met with me was very pleasant and knowledgeable and put a great system together for what my solar power system. The technicians that came to install the system were also very professional and courteous. After that, there is some patience that you will have to have with getting the system up and running. From Sunlux dealing with the Gas Company, DWP, and the city inspectors, it can get to be time consuming, but they keep you abreast to what’s going on. Garrett in the main office was very helpful all the way through the process. Overall I’m very happy with my choice of Sunlux and I’m looking forward to saving money on my power bills by generating solar energy.TC C. 5/22/2019
Three companies called me to give me a quote. When I reviewed the quote from SunLux and the equipment that was gonna be placed, I liked it a lot better. It was not the price that I liked but the system. It was a better option for me. It was going to be LG panels, and they were going to be 375 watts each panel. They were going to be providing 7.5 kilowatts.The SunLux representatives were helpful, knowledgeable and pretty professional. The salesperson had a really good communication. Also, the project manager was always in contact with me. I got 19 panels because they were gonna provide the energy that they promised that they were gonna get me. The installation went pretty smoothly.Jesus 6/16/2021
I've been thinking of installing solar for quite sometime on our home and after numerous companies giving me quotes, I decided to go with Tesla. I thought that Tesla was the elite of solar based on their ads and promotions. After going through all but installing the solar panels, Tesla informed me that our roof needed work and that it would cost $9000 to repair the roof so that they can install solar panels. I was disappointed until I heard of Sun Lux over the radio being a roofer also. This was to test if I really needed a new roof. Sun Lux gave me a higher production of energy than Tesla and said I didn't need a new roof! They had several options on financing and leasing that made sense. I pulled the trigger and had them install solar. They assign you a Project coordinator that communicates with you throughout the process and Emma (my project coordinator) gave me the white glove treatment. She was always available. She took care of everything. What more can I ask for? I highly recommend Sun Lux even though I own a Tesla.Allan L. 2/26/2019
Everything has been great. I've been well-informed about everything and never had any questions. Everything was almost answered preemptively and it's been smooth sailing. Before you move into schedules for install, you've got designing and engineering to go through. We had to send somebody out to the house to do a site assessment and you won't be scheduled for install until permit is received, but the process was started a couple of days after I signed the contract.William 1/03/2022
SunLux came highly recommended as an outstanding company for our solar needs, and they did not disappoint us! We wanted to add a battery backup unit to our existing solar system to prepare for power outages and emergencies. After doing our research and contacting a few solar companies we choose SunLux. They presented the most comprehensive plan, worked with us to make sure they met our needs and have a wonderful professional staff that made the entire process seamless. They made the installation a smooth experience, from securing permits and dealing with SCE for connection to the grid, it couldn’t have been a better experience. The installers were professional, neat and experienced and had the system installed in a day. The few places they had to chip or cut away stucco were patched, repaired and blended in perfectly. SunLux facilitated our new battery backup system into our SolarEdge online monitoring account so we can monitor our entire system from anyplace. We highly recommend SunLux for any of your solar needs!Stacie K. 10/24/2019
I liked the video presentation of SunLux better than other companies. It was really informative. I learned a lot that I didn't know about. Price-wise, they were in the ballpark of what I was figuring on. They’re doing the permit thing right now. I’m waiting on the city to do their thing. The rep I've been working with has been staying in touch. He keeps us apprised of what's going on.James 10/29/2021
Our servers were shutting down all the time, and so we were losing a lot of data every time they shut down. One of the solutions was to get solar and we were already looking into solar, so it kind of worked out. SunLux was a recommendation. Their representatives were very responsive. Installation took less than a week, but it was pretty smooth. The cost of the service is fairly competitive. Go for SunLux.Takashi 6/30/2021
I got my solar installed last July by Sunlux. I have done tons of research before I went with them. I am so happy I did. Everyone in their team has customer's first mentality. I can't stress how professional in every step of the way. Even after the system has installed, they still treat you like VIP. I will recommend Sunlux to anyone who wants solar panels for their homes. They are on par with AMAZON in terms of service and quality. Truly amazing purchasing experience!Johnny H. 1/05/2021
I got three other quotes but it felt like SunLux was the best way to go. The rep was able to adjust to my scheduling conflict and come early. He was very knowledgeable. He told me what to expect, what would happen, and what the next steps would be. He got everything done in an hour. Also, my project manager has been awesome. She keeps me notified every day. She also emails me at least a couple of times a week saying, “Hey, this is where we're at. This is where we're going. This is what has to happen.” So, it has been great so far.Thomas 11/27/2021
So far, it’s been great. I've given all the information and they came and did the inspection. Everyone I've talked to from SunLux has been phenomenally happy and helpful. That was another reason why I went with them. The other reason I chose them was I had three other quotes and they were the lowest. They’re also local in Southern California. I've heard them on the local radio and every time I heard them speak or talk to them, it’s always been pleasant.Jason 10/17/2021
Going with Sunlux, I felt like there was less dealing with middlemen and I felt more comfortable. Everything was great during the signup and Edison came out and did their thing, which was all good. The only thing is I'm old school so I don't always like email stuff but everybody goes through email. I would rather they call me. But for the most part, I'm fine with it.Keone 11/05/2022
We are in the process of having SunLux installed. I signed off on the approval and they were gonna request a permit from my city. It's all within the timeframe they told me it was gonna be. They've also been right on top of doing everything they said they are gonna do. Customer service has all gotten back to me right away and has been very helpful. So far, so good.Randy 12/05/2021
Going solar helps the environment stuff, but the main driving factor for me was the tax credit. I was gonna have to pay somebody $15,000 either the government or private company, and I chose to pay the private company. I went to several different companies and the industry-standard, in my opinion, is around $3.50 per kilowatt hour. SunLux quoted me $3.29 per kilowatt hour but in my search, I got somebody that was quoting me 2.75 per kilowatt hour. So when I went back to SunLux, I told them about it and their rep sent in the bid. They brought theirs down to 2.77.The consumer is at a clear disadvantage ‘cause they don’t know what goes into these systems. Once I got into it, I saw that the cost of the material was about $22,000 and there were a couple of days labor for the install. They had to do some running around to submit some stuff, so there was quite a bit of room in there for a profit margin. So, solar is a good thing but it’s a little bit overpriced no matter who’s doing it.I wanted the Panasonic panels and SunLux got me that. I had some company who tried to push me to a different panel and I said no. Also, there was some discussion between microinverters and traditional inverters with the optimizers that sit on panels. We went back and forth about that a little bit. They were pushing hard on the regular inverters with the optimizers and we got to the point where it wasn’t worth hassling about it anymore. The size of the traditional inverters has shrug down quite a bit from a few years back, so it’s not quite as unsightly and the system seems to operate fine.Lowell 4/02/2020
Initially, I questioned the utility of solar panels: how much they reduce the cost of electricity, how quick & easy the installation goes, etc. So for years, I passed up every opportunity that arose to get solar panels done. Eventually solar panel systems began popping up everywhere and I knew the benefits were no longer a fantasy. I called a few places and ended up with SunLux who offered the most competitive prices. My sales representative Trang Phung explained a structure that was easy to understand and made me so much more comfortable with the process. Installation was brief and my energy bill has been drastically reduced! If you're on the fence about solar panels - don't be. SunLux will take care of you! -Kim NguyenTristen T. 6/12/2019
I got three quotes on solar and they were all over the place. They were all like $10,000 difference, $15,000 difference. I decided I didn't know enough to actually get solar yet because I didn't know what it should cost. I found a website and I was able to compare four different companies in terms of what inverter they use and what price per kilowatt. This website made it so easy to compare the four companies across the board and it made sure I was comparing apples to apples. SunLux had the best reviews and one of the better prices. Customer service was amazing and they exceeded my expectations on everything. We love our solar and I would love to share with people my experience with SunLux. They were beyond amazing. I had an inspection and I was out of town. I was trying to make it home so I could meet the inspector. SunLux had sent somebody out and he pretty much waited there for the inspector. I didn't have to deal with the inspector at all and made it so easy for me.Loni 7/07/2020
I have their system for a year and it is really paying off. Two self caused service calls were the greatest experiences ever. Fast to call back, great comfort on the phone and rapid to arrive . They knew what to do and even though I caused the short they remedied the problem and saved my day with nothing but smilesGary P. 4/12/2019
After being harassed by a couple other companies (not naming names), we did some more research and SunLux was a breath of fresh air. Everyone from the sales rep to the project manager to the installers have been so professional, communicative and a pleasure to work with. The installation was completed way sooner than I imagined, like a crew of beyond efficient (and clean) ninjas. Our only issue, which is so minor and not on SunLux at all, was a missing in action inspector from the city to give the approval of instal which was quickly resolved by the project manager. Obviously the quality of the physical work is highly commended, but equally as is the quality of customer care. The cost seemed a bit high for me at first, but you get what you pay for. And other unnamed companies were a bit sketchy about the final final cost of everything "because things always come up", but there was full transparency in the agreed upon price and we weren't surprised by anything. Being first time home owners, this project seemed like it was going to be quite the ordeal. But unlike trying to get our Nest system to connect to the internet, this whole process was seamless and (honestly) too easy. Would not hesitate or skip a beat to recommend them to anyone.Rachel T. 1/30/2019
Choosing a Solar company is very difficult. We went with Sunlux because of their 25 year warranty. None of the other solar providers could offer anything comparable.Barbara F. 10/16/2019
While our initial installation was difficult, after contacting Sunlux Customer Service all was corrected and completed. Garrett worked with me and PG&E to get our meters working properly.
Sunlux monitors the usage and provides us with great information whenever I have questions.
The best part is we no longer have a PG&E bill over $10.00. I couldn't be happier with the system production and am glad we chose Sunlux.
SUNLUX was great to work with. The initial salesperson explained everything very well and their pricing was very competitive. The design and installation teams were great, coordinating everything. including the HOA application. The installation was done in one day as advertised. The county inspection passed without any issues and the system is now working as expected. Their technical support has also been excellent.Russ C. 5/01/2019
On the telephone, the Sunlux customer service reps were great. They answered all my questions. They worked with me. They did what I wanted them to do. They made it work under my conditions. Overall, Sunlux was very educational. I knew nothing and then two weeks later, I feel like my head was gonna explode. I knew too much. So, they were very informative. What I liked was the person I worked with was not a salesperson. He was an engineer. So, he explained technical things, but I had to make him explain them a couple of times because I was new. So, he went over and over until I got it.Dorlene 1/27/2022
Don was my Sunlux rep and he was very knowledgeable, extremely helpful, and always available. I had the most wonderful experience working with him. He mentioned that he was an engineer by training and really had an answer for every question I had. I double-checked his work and it seemed to be spot on. At no point did I get the impression that he didn't know what he was talking about or he was just throwing numbers or concepts out there that he was not comfortable or content with. He was always very cordial and to the point. I haven't really committed to Sunlux yet. If they can be competitive in terms of the price they offer for my projects, then they have my business. If ultimately, I can get the same if not similar service for less money, then I have to go with that.Eaman 6/05/2022
I did alot of research prior to coming across sunlux so I knew what I was looking for. sunlux was referred to me by my patio cover company ABOVE AND BEYOND PATIOS so I called and talked to Adam no hard sell gave me everything I wanted connected me to the finance company and worked with me was upfront about everything. Permits and equipment took a little time but they kept me informed about everything do your research and you will see sunlux is the right fit. Be sure to read all contracts because had a couple of companies try to get me to sign prior to roof inspection and I noticed that equipment was left out. But not with SunluxTim S. 3/03/2021
I got my solar installed last July by Sunlux. I have done tons of research before I went with them. I am so happy I did. Everyone in their team has customer's first mentality. I can't stress how professional in every step of the way. Even after the system has installed, they still treat you like VIP. I will recommend Sunlux to anyone who wants solar panels for their homes. They are on par with AMAZON in terms of service and quality.Johnny Hong 1/05/2021
UPDATE: Our system is finally up and running, and they made an effort to rectify the situation.Wendy G. 4/15/2019
Let me start this story from the beginning. After doing a lot of research, we landed on Sunlux for a couple of reasons. Their reviews were generally very positive, and they use Panasonic panels, which are a bit smaller, and can be arranged so they fit around the obstructions on our roof. After the bid, we had to do some foundation work. We contacted the salesman, let him know we were planning to move ahead with Sunlux, but the project would be delayed. When we were ready to move forward, it became a huge cluster#&%@. We had to send over some pictures and measurements around our electrical panel. We didn't hear anything for a long time, until we heard that our original project manager was no longer with the company, and that we would have to re-measure and re-send the pictures because her files were lost. This delayed the project by at least a couple of weeks, if not a month. Then, we were told to wait. And we waited, and waited, and waited. The only times the project manager returned our phone calls was after we called the salesman out of frustration. At one point, the company had been notified that the permits had come through, but because they didn't have them in their hands, they refused to put us on the schedule.
Finally, we got the go ahead, two months after it was promised. The installation went relatively painlessly. If this review was for the installers, instead of the company in general, it would be four or five stars. They finished the installation in mid-March. We were told we would be contacted within 10-14 business days to schedule the final inspection. We heard nothing. I tried contacting our project manager, and again, crickets, until I called our salesman. Then, we were told that we would have to make the final payment before the system could be turned on. We paid about 75% upon installation. No one told us we would have to pay the other 25% before having the system turned on, but nonetheless, we paid. Then, we were told that Sunlux neglected to file all the paperwork with the city. After they did that, we then received an email saying the inspection would happen on the 12th of April.
On April 12th, we got a knock on the door. The Sunlux employee was an hour late for the inspection. He was very apologetic, but his excuse was that he was stuck at someone's house because he was being yelled at by a very angry customer. The employee told us that Sunlux was a horrible company, and that all customers were angry. This may or may not be true, but we are one of the angry customers. Right now, we have $25k worth of useless glass sitting on top of our roof. I suspect it will get turned on one day, but for now, we continue to pay exorbitant PG&E bills, which is precisely what we're trying to avoid. If this isn't remedied immediately, we'll be contacting a lawyer.
As for the delays, we know, things happen, but the fact that there was little to no communication, and that we weren't given all the facts (like that they were waiting for us to pay the final payment), makes us wonder how and if they'll honor the warranty.
Friends and neighbors want to go solar, and they have asked for Sunlux's contact info. There's no way we'll recommend them, unless things dramatically change soon. At which point, I'll update this review, and perhaps their star rating.
Made solar easy! the entire process has been little to know effort on my part. From quotation to install everything was easy. No hard pressure sales tactics! honest pricing and a great team from the inside people to the installers! If you are thinking about going solar you just need to call these guys!James B. 3/07/2019
I liked that SunLux didn't keep pestering us. Sunrun kept calling every 15 minutes, and I actually had to block their number. SunLux was a little more professional and didn't treat me like just a big sale. They just called and then we set the appointment. We just had the inspector and we've kind of got everything going. The experience is very positive and feels more service-oriented.Shane 4/08/2022
The SunLux products were a little bit more than some of their competitors but I was okay with that knowing some of the other pluses. I wanted to go solar because of the environment and then the cost-savings. Also, a friend of mine touted the extra warranty stuff that SunLux had that other people didn’t have. The project is done. We paid outright. But the handymen who came to do a lot of the clean-up work and modifications failed to finish it. They had to move our panel box and they had to redo some stucco but they just haphazardly did it. They were super quick to get out of there. I had to constantly follow up with SunLux. But as far as the customer service reps, they were great. The actual panels are fine and everything works great. Overall, we're happy.Andrew 5/16/2020
I liked the attitude of the person from SunLux I was talking to. He was open to my suggestions on the products’ brands. Everybody was offering brands and I was doing my research. I decided to go with LG. Most of the other people were negative about that. My perception was they want to sell what they were offering. But in this case with this company, he told me, “No problem. Whatever you want.” He researched and he sent me right away the price. He was accommodating to my petitions. He was teaching me how this works. He was also responding almost immediately. We were having good communication. He was a good salesperson.I was a little bit delayed in the end. But it wasn't the company's fault. It was the city inspectors. They were postponing a couple of times the final inspection. One of the things that I was a little bit disappointed in the end was that I was hoping that SunLux was going to teach me how to monitor. Because they left a device over here and for some reason, the device keeps disconnecting. I haven't been able to get it steadily connected. Another thing that I was expecting was the bill from Southern California Edison. I was expecting that one lower like I’ll get $26. But I've been getting 36. But other than that, it’s going to be aligned. They did a good job.Elfago 3/04/2021
I had a very pleasant experience with the rep of SunLux. He was very knowledgeable and he answered all of my questions to my satisfaction. When I went with the financing of my solar panels, I went with a different company, Sunrun so that means that SunLux still does not have the financing business 100%. It would greatly improve their company's products and service if they can finance customers on their own. But SunLux helped me through the financing process. The installation team was also very respectful. I knew what was going to go on and it went exactly as planned.Cesar 2/14/2021
Everybody at SunLux was amazing. They would call me whenever there was a delay of any sort and they would let me know the process we were in every step of the way. I've recommended SunLux to some of my friends. There are very terrible experiences with other solar companies that I've heard but you don't have to worry about SunLux.Ivy 9/16/2021
Great experience. The solar consultant I spoke with, Fernando Cano, was extremely knowledgeable. Fernando helped lay out a couple of possible custom tailored solar plans for my home which included details about overall cost, expected kilowatt hours accumulated by the panels, my own power needs, etc. It was informative and all of my questions/concerns were answered. I can't say that about the other companies I spoke with.Travis A. 9/16/2021
If you're going to go solar go with Sunlux.
Wanted to share my experience with Sunlux.. These guys are fantastic! I met with 4 other Solar companies and finally chose these guys. Not only did they install 30 Solar panels, but they also built us a covered patio to put them on. Eveything came out great, all of the staff and I dealt with were friendly and professional. Their follow up after the install has been great, and their prices are very competitive as well. Thanks Ben C*****, Guillermo, Aaron and the rest of the Sunlux team for a wonderful experience. Can't wait to see my SCE bill in the coming months!Alfred T. 2/18/2019
What stood out for me about SunLux was they also have a roofing company, which at the time, I needed to redo my roof. So, they gave me the package deal. The service seemed really well. I worked with Adam who was the lead manager on the project. He was amazing. I definitely recommend him. SunLux also has very reasonable pricing. They were also very honest and always responding back to calls. So we ended up doing two homes with them. What I appreciated about them was their response and due diligence to satisfy the customer. If I said, “Oh, kinda like this,” they were on it. We ended up financing the solar panels and it was really fair because the funds were released, and the partial, because of where they were with the process. Then the final payment was released from the lender when the project was finished based on my satisfaction. That was really well-done and I was very happy with that.Sermed 2/13/2021
Bill was my salesperson from SunLux. It's a local company. He was great. He gave me his own number. He would answer calls out over the weekend. He lives nearby, so he knows the neighborhood and circumstances. Then I had a first project manager, Regina, who got COVID. Then I got switched over to Gabriel who’s been outstanding. There seems to be, though, a separate side for permitting and HOA application. The person in charge of my case had been Regina. Regina hasn't been too responsive. Almost everything, I've been going through Gabriel. I don't know how they delegate the work, but it feels to me like he's doing more than how the department’s divided up ‘cause Regina’s unresponsiveness. It was hard. Regina, from the HOA application and permitting side, sent me an email early on. Some of the information on the HOA application was missing, so I sent her a response. But I never got an answer. I tried calling her and never got a callback. Gabriel took care of it, so everything's fine now.The only concern I have is in between departments, there might not be enough communication. He has to proactively go out and check what's the status of this side, of the HOA side, and the city permitting side of the process was going. It didn't seem like he was 100% normally informed about that side. But other than that, Gabriel has been fine.The only reason I pressed pretty hard to go fast is that there’s that net metering 3.0 coming up. If it weren’t for that deadline, I wouldn't care so much if they're all on top of it. If it gets delayed a month, that's fine. But just because of the timing, I've had to be more on top of it than I would have liked to. It’s taking a little more time than I would have preferred. But all things considered, we're doing good.Samuel 1/26/2022
I liked Sunlux's warranty on the LG panels, the pricing, and the production guarantee. The rep was pretty good although he got a little impatient with us at the end because we had competing bids and we were interested in getting a fair deal. There were a few mistakes that were made on the contracts that they sent us that had to get revised. But for the most part, he seemed pretty informed. Our system hasn't been installed yet. There are a lot of people trying to install solar right now and so they anticipate that we're hoping that it will be installed by the end of the year. But they are staying in communication with us.Brian 11/02/2021