I'm still waiting for installation, and the process up to this point, Sunlux has been fantastic to work with. They keep me informed via email once a week through the process of what they're doing and where we're at. I just got an email yesterday from them letting me know that I need to contact Edison to unlock my meter so they can derate my panel.

I am updating this review because someone high up at Sunlux listened... I mean he really listened, and he made it right. Isn't that what we all want at the end of the day? So, after a miserable and drawn out installation process we were contacted by a true representative of Sunlux who made sure everything was fixed, compensated us for what happened, and made sure that we knew that he would be with us through the life of our solar. That is a 25 year relationship. I'm so pleased to know we now have support. I am confident that our system will be maintained and that we will be listened to from here on out. Thank you, Mike! You've totally redeemed this process!

I have been pleased with SunLux. It just started to kick in and the bill is considerably lower. I had one issue with them. After they did the stucco work to my side of my house, they didn't match the paint very well and they didn't paint well. Whoever came out was very sloppy. I took some pictures and I sent the pictures to them. They came out the very next day and fixed it up. They were very quick to respond to an issue that I had with them.

The main factor that played into going with SunLux was a presentation I got from my energy company that installed it, Green Convergence. They were fantastic. They explained to me why SunLux panels were better, as opposed to the other ones. I did about five estimates, and Green Convergence was the only one that presented me with SunLux panels. I did my consumer research, and at the time, they seemed to be the best. I live in California, and my panels are still working probably 99% of what my first year was. I've not had a problem with them. I do have them cleaned professionally every nine months.From start to finish, everything was fantastic and the personnel was extraordinary. There were a few hiccups and they rectified the situation rapidly. There was a hiccup with getting my rebate from Southern Edison and they're working on that problem now. Unfortunately, with the Tesla Powerwall, I had to wait nine months. Other than that, I'm really, really happy.

SunLux has been a good provider so far. I am currently walking through the prerequisites. The main electrical panel needs to be relocated so SunLux sent Edison out to confirm that the electrical panel wouldn't be an issue. So, I spoke with them. They gave me a cost, but I'm getting comparable quotes now. They had an original design for the solar panels. After proposing that, there was a slight modification to the final design that they provided me. So, I have them looking back at that to see if we can meet the original design request. Everyone has been helpful and informative.

I thank you for your professional and service oriented relationship

SunLux has been great to deal with. I found their prices to be super competitive. The install team did a great job. Had some challenges on the roof and with one call to customer service they had someone out the next day and had it resolved. I've been up for four months now and its performing as expected!

The staff and installers were very professional. The reason for 4.5 stars was due to the delay to add the protective netting. By the time the netting was installed (3 weeks later) the pigeons made a mess nesting under the panels. Although Sunlux took care of cleaning the panels, it could have been avoided if all the materials were ordered and onsite at the time the panels were installed. Not a deal breaker for me and I would recommend them to anyone!

So impressed!

We had been interested in going solar for a number of years and began researching solar panels and installation providers. I contacted several solar companies, including Sunlux, for information and estimates on our household solar needs.
When the Sunlux representative began going through the solar plan for our home we knew we'd finally found the right company. The representative was well prepared and had tailored 'the numbers' of our solar usage to our house and our actual energy needs. We didn't have to guess or try to estimate how many panels or the output or the impact on our long term energy budget. Everything was laid out - easy to understand and clearly presented. And the cost was competitive- less than other companies we had contacted. It was an easy decision to move forward!
And then, Sunlux handled EVERYTHING! They scheduled to evaluate our roofline, and worked with us on an aesthetically appealing panel configuration. They also applied for our solar rebate from the local energy company on our behalf. The installation crew was thorough and efficient and had our 24 panel system installed in a day and a half!
Sunlux then scheduled the city inspection and power company meter installation to finalize the project - we didn't have to a thing! And they kept us notified of each next step along the way.
The panels look amazing and operate wonderfully! Sunlux even sent us a link at the end of the installation to download an app to monitor the output of the panels in real time. We are very grateful that we found such a professional and organized company. We highly recommend this company to anyone who is considering solar! Sunlux made it extremely easy and we can't imagine the process would've been this smooth with any other company. Five stars!

I heard a lot of things about SunLux that were positive and I had interactions with them that were also positive. The person was extremely knowledgeable and answered all my questions. They were receptive and responsive. I was very happy with them.

I'm glad I didn't give up on my solar project because I almost did. Back in 2019, I was ready to move ahead with the project and went to Energysage.com get quotes. I've had over 10 quotes and I actually even signed up with another installer at the time (not SunLux) and started the project. Then shortly after the project started I was told they discovered my roof had issues so the project was cancelled. I cancelled in part 1) the installer didn't do roofing and I didn't want to deal with multiple contractors and 2) the unexpected cost in the project. And apparently, the installer wasn't too excited about either, it seem. I guess most installers out there just want the easy installs but that's not the real world out there.I all but had given up. Then 6 months later I decided I give it another try and recalled Sunlux had given me a quote prior but never follow on it. Explained my situation to Tracy, my Sunlux consultant and he said my roof is certainly not an issue. He was very responsive to my needs, customized a system that I want and even had a great suggestion on the panel placement. How it looks is as important as the power.So with contract signed, this is typically where most solar project fall apart (right?) and this is what I heard from my neighbors with their solar project from a different installer. Nope, not with Sunlux. The project moved quickly and it stayed that way. I got coordinated with the project manager Jennifer and she made sure all my concerns were addressed. Even with Covid, the project took no more than 3 months and the bulk of the wait is with permitting. Very happy with the overall install experience, pricing, and service. If you have a roof issue like mine I highly recommend you give Sunlux a try. Highly recommended!

Our whole experience with SunLux from the start to the instal was so great. They explained everything and showed us how it all worked. They took our follow up calls and helped explain everything after all they systems were set up, and signed off by the city.

SunLux had a strong proposal and I liked their warranties. They're not cheap but they were the best. When doing solar, buy the decent quality. Don't go for cheap crap because it won’t pay off in the long term. Our experience with SunLux has been fairly okay. But we might not be able to go forward with the job at the moment. My roof isn't correct because I don't have the right type of shingles. I need to change that and it would cost me 11 grand, which I'm not prepared to pay for.

They are actually very good for solar panel. Actually best, their qualified workers are really good. Their service was really amazing. I just loved it. Their behavior was quite good and they are pretty much professional.

I've been a customer of Sunlux for three years and have two solar systems for my different properties. I am very pleased with the customer service and Garrett was very helpful on assisting me with my enphase monthly report. I highly recommend Sunlux for your home.

I could not be happier choosing SunLux. Everyone I worked with was friendly and professional. I was kept up to date with all stages of the project. The installation was seamless and timely. I would highly recommend SunLux to everyone.

I did a solar energy system with Sunlux on my house about three years ago, and everything went very smoothly. The process was close to three months because I had a different situation where my roof tile is Spanish tile. It cannot take the penetration of a rack system on the roof so they had to strip off the areas of the roof where they were going to put solar panels and do composition paper underneath that to waterproof it all. Then they mounted the racks and brought the Spanish tile back up to the edge of the solar panels. Once they got that done, the solar panels were installed within a couple of weeks. They were on time regularly for the rest of the stuff.

SunLux is great. They called us to let us know there was an issue that needed fixing. Talk about being proactive!!!!! They came out and fixed the problem as it was an easy fix. But they went above and beyond and did some extra work to make sure that it wouldn't happen again. I am very please with them.

I'm in the planning phase and the process seems smooth, moving along the spectrum and headed towards the ultimate end of install. The communication with this company has been good. I liked the fact that with SunLux, they got accreditation through the Better Business Bureau and their ratings are good.

Sunlux has done everything they said they were gonna do and they responded to every question I've had. Their contract was very detailed and it included the requirements that the law required. I'm fully clear about everything that is going on and how it's happening. It's been about a three-week process so far. We're in the engineering process awaiting a final design and plan. Everything's going as scheduled, as planned, as expected, and as they describe it to me.

Sunlux Stands behind their word.
After a year with having panels there was some questions about my SCE bill and the production of my system. Spoke with Michael Valencia and he went above and beyond to resolve my problem. He took the time to explain exactly what was going on. Sunlux made it right, you can't ask anything more from a company. I would highly recommend Sunlux as your solar company.

Sunlux is super professional. They installed our solar within 2 days of the approved permit. Our Project Manager Erika ****** is super efficient and responsible. I had an issue with the power on Friday night after the installation and sent her an email at 12:17 AM midnight. The tech shows up at my door the next morning at 8AM. When I saw the tech, I am speechless with their service. Jerry **** is my sales representative, very knowledgeable about the solar, and usually, reply to my text in a minute. He even helps me take some pictures of the solar panel with his drone. I would like to give them 6 stars! I never have this kind's positive experience with any construction projects.

We had compared a few different companies and finally decided on Sunlux. While the price are pretty standard in the market, the deciding factors for us were the warranty (the guaranty level of electricity production over 25 years period) and the brand of panels they use. Once the contract was signed, the rest was really easy. They were very good at communicating with us, always returned calls, text when we had questions. The scheduling, installation and city inspection was painless and smooth. So, overall, very happy with the experience.

I've had a very positive experience with Sunlux. I feel they are an ethical company that stands by their word. There were some problems with employee turnover over the course of installing my system, so it ended up taking longer than it should have to get solar activated. I worked with Adam and Jessica to get compensated for my lost production. They were good to keep their word and worked hard to make things right. Now my Sunlux system is activated and my first bill was completely zeroed out. I was SO happy! Sunlux assessed my need and my difficult issue with a big tree that shades much of my house correctly. I'm very happy overall.

The representative from Sunlux was very knowledgeable. He answered all my questions. He went in depth about the new technology and what my advantages and disadvantages were. Get a consultation with them, too, and see if they can fulfill your needs.

Professional, fast, thorough. They told me what was going to happen and it did just as they said it would. Love these guys!

I've been a customer of Sunlux for three years and have two solar systems for my different properties. I am very pleased with the customer service and Garrett was very helpful on assisting me with my enphase monthly report. I highly recommend Sunlux for your home.

My sales rep was easy to deal with and he took care of everything on the first call. The installation was great. We started in December and they installed the system in February.

Very happy with my Sunlux System, professionally installed and great service! I am now a net producer of electricity and my monthly SCE bills are in the single digits and before where north of $400 per month! Thank you Sunlux!

I evaluated a few other vendors and the bottom line that came up was the pricing for the same product. Even though SunLux was 15% higher, based on the customer feedback, it looked like their system had more pros than cons. Their reps were very eager to keep all the work on schedule and when there was an inspection issue, they tried to get it resolved ASAP. But after everything was installed, it sounded like when I sent them some email, there was a lag on their response. Or maybe that was because the equipment is LG and they don't know the LG product too much.Other than that, the system looks pretty good from the outside and I'm happy with what I got. We're in Southern California, so we have most of the sunny day and I can really generate more electricity than what I consume. That's the goal and I don't care about how much I make from the solar. We are not abusing the electricity, but now, there’s less concern about using the electricity. I have 13 panels for about five kilowatts and even though that sounds less, the new product has high efficiency of generating the power. It's for a 22-square foot house and that's enough for me.

Great communication through whole process. Continued support and answers all questions promptly. I did a lot of research on companies and their mix of pricing and customer reviews made them the right choice for our family. I highly recommend this company for your solar needs.

After waiting years for solar panels to become more efficient and affordable, i finally settled on Sunlux to set up solar for our newly renovated home after reading reviews and speaking with friends. I must say this decision for solar has been the best investment in my home i have ever made. Sunlux reps took us through the whole process from estimating our generating needs (we have 2 ev cars, 2 A/C units and outdoor entertainment) to mapping out our panels to give us maximum sun exposure, to setting up and registering our panels with the electric company. Garrett, the customer service manager, responded to our questions and calls promptly and kept us informed during the whole process. He introduced us to the app that can monitor our daily, monthly and cumulative generating at the touch of our iPhones 24/7. We are now generating more electricity than we use and this will allow us expand our electricity needs in the future. The monthly cost of our solar loan is significantly less than our previous electrical bill and in several years we will be saving hundreds of dollars monthly. We are very pleased with our purchase and with Sunlux.

I wanted to be as independent of the electrical grid as I could be. I had done part of the house with solar and I had a Tesla battery. But I realized that I was generating about half the power I needed to offset my power bill. So, I called SunLux and had them come to double what I already had. And that brought me to net zero on my electric bill. In fact, Edison sent me a check last year, so I appreciated that.Aside from that, I had concerns with the company that I had used before with the quality of their workmanship, but SunLux stressed that their workmanship would be excellent, and it was. They said that they would run the cables through the attic and not over the top of the roof, which made it more pleasant to the eye, so I was very happy. They also tied my Tesla battery into the system so that I've got the two solar systems and the Tesla battery all connected together.I started the process with SunLux a year ago and they got the installation done beautifully. But it took a long time to get the permission to operate, so I kept calling them to ask what was holding it up. They said that it was Edison that was holding it up, so it took a couple of months after the installation before I could turn the system on. Other than that, I love the solar system that I've got. Plus I drive a plug-in hybrid car, so my car basically runs on sunlight. I charge it in my garage overnight and I drive it to work, then I can plug it in where I work to drive home. So, if I've decided to work at home, I don't ever have to buy any gasoline.

We went through multiple solar companies comparing which one would be the best fit for us based on reviews, price, quality. SunLux was by far the best in their competitive price and being the only solar company to offer production guarantees. The process was smooth from the beginning to the end. I was notified once a week with updates regarding the installation, inspection and going live. Thank you, SunLux!

Sunlux' pricing was significantly better than the three other companies that I checked with. When I called the initial salesperson, he was informative. All the way along, Sunlux was excellent as far as keeping me posted on updates. I knew going in that it wasn't going to be a quick process. It met all my expectations with the timelines, and also their availability. The service almost exceeds my expectations. It's as promised. I can easily monitor it with the application and the panels are producing better than I thought it would.

Great Company. Great team. They did what they said they were going to do. They were timely, efficient, responsive and pro-active. And even went above and beyond when I thought a noisy air vent had been caused by the install they came back out to assess the situation. They submitted all of my rebate forms for me, including the Edison paperwork. I didn't have to lift a finger.
Great Pricing. Outstanding Service. I highly recommend SunLux.

We are at the paperwork portion of the process and my rep, Erica, has been doing well. She was very accommodating, answered all my questions, and helped me through everything. She caught a little issue before going into the HOA approval process. I forgot to sign one of the areas on there. We fixed that quickly. I’m happy that I chose SunLux.

I am so happy with my Sunlux experience! After going through the process I would definitely choose them again without hesitation. I initially reached out to Tesla Solar, which seemed great at first. We had a good initial meeting, the proposal looked good, and the gentleman that did my inspection was so nice. Then everything went sideways. After my inspection the initial estimate went up $8,500 for additional costs. I called my local utility company to verify what Tesla Solar was telling me was needed. My utility company sent someone to my house to inspect and verified it was not needed. Suddenly, I had a hard time getting a hold of my Project Manager at Tesla and the engineers could not agree on the requirements. Every few weeks they would just send me an email asking if I had signed the documents yet. They didn� t want to discuss what the utility company said.

That is when I called other companies, including Sunlux. My sales contact, Rob Martinez, worked with me and answered all of my questions. After reviewing the proposals, I researched the equipment on each proposal. The pricing was all competitive, but the equipment Sunlux quoted was far superior and the reviews were great. That is when I signed with Sunlux.

Everyone I talked to, emailed, or that came to our house was friendly, professional, and overly polite. From my Project Manager, Emma Stadler, to the techs sent to our house for installation and inspections, everyone was knowledgeable and amazing. Emma kept me informed every step of the way and I did my part by emailing or calling when I had questions. Every email or call was responded to quickly. If someone did not know the answer to my question, they would have someone call me with the answer right away. Every inspection was passed easily. They submitted everything for me and made the whole process seamless.

My solar system was turned on today and I am excited to see the kW it started producing right away. I will be referring everyone to Sunlux!

I did research and found that SunLux has good Panasonic panels. I called them up to see what proposal they could provide and liked what I heard. There were delays beyond the control of SunLux but they were responsive. Their staff followed up with emails and had good communication. We did both our panels and our roof through them and financed the roofing part. The manager who handled us, Jennifer, was very good. I also dealt with Mike from SunLux and he was very good as well.

SunLux was great. Were there issues with the install? Yes. Is it normal to have a hiccup here and there? Yes. What made it great though was the communication by the office and the installers. They were all very professional and courteous. Even when the city no show canceled on their second reschedule for inspection SunLux did everything they could to get me back on the inspectors’ schedule. I have already recommended them to five friends that are looking to have solar installed. Thank you for being professional, communicating, and accommodating.

I worked with my salesperson Adam for almost 9 months. He was patient and answered every question I had. My project had A LOT of moving parts. Starting with a 23-panel system and a new electrical panel. We also needed a new roof (pitched and flat) with radiant barrier and a skylight added. On top of all that, we had 2 other vendors doing lots of other work, all of which had to be done in coordination. This was not an easy project for any of us but in the end, everything looks amazing. Let's not forget the satisfaction of seeing my meter running backwards!!!

I am so happy with my Sunlux experience! After going through the process I would definitely choose them again without hesitation. I initially reached out to Tesla Solar, which seemed great at first. We had a good initial meeting, the proposal looked good, and the gentleman that did my inspection was so nice. Then everything went sideways. After my inspection, the initial estimate went up $8,500 for additional costs. I called my local utility company to verify what Tesla Solar was telling me was needed. My utility company sent someone to my house to inspect and verified it was not needed. Suddenly, I had a hard time getting ahold of my Project Manager at Tesla and the engineers could not agree on the requirements. Every few weeks they would just send me an email asking if I had signed the documents yet. They didn't want to discuss what the utility company said.

That is when I called other companies, including Sunlux. My sales contact, Rob Martinez, worked with me and answered all of my questions. After reviewing the proposals, I researched the equipment on each proposal. The pricing was all competitive, but the equipment Sunlux quoted was far superior and the reviews were great. That is when I signed with Sunlux.

Everyone I talked to, emailed, or that came to our house was friendly, professional, and overly polite. From my Project Manager, Emma Stadler, to the techs sent to our house for installation and inspections, everyone was knowledgeable and amazing. Emma kept me informed every step of the way and I did my part by emailing or calling when I had questions. Every email or call was responded to quickly. If someone did not know the answer to my question, they would have someone call me with the answer right away. Every inspection was passed easily. They submitted everything for me and made the whole process seamless.

My solar system was turned on today and I am excited to see the kW it started producing right away. I will be referring everyone to Sunlux!

I have considered solar installation for some time now. After making the decision to move forward with solar, I invited 5 solar companies to provide me quotes. Of the 5 companies, only 2 provided full service (roofing work) including the changing of high profile vents to low-profile vents and relocation of vent pipes in order to not have sporadic placement of solar panels. I was interested in uniform placement of the panels without large gaps to skip over vents or vent pipes. The sales rep, Chris was very knowledgeable. He made every effort to answer my questions. Like many other customers, I had many questions and specifics to discuss after our initial meeting. Chris made every effort to call me back and answered all my questions (sometimes even in the late evening because he did want a day to go by without calling me back). Once the documents were signed and the project was underway, the project was handled by the project manager Danielle. Like Chris, Danielle was very responsive. She kept me informed at every step of the project. She ensured I was aware and understood of all the details involved with the particular step in the process we were in. In fact, Danielle even called me to congratulate me when Southern California Edison granted my Permission To Operate. The installers were all very prompt and courteous. Due to rain, the installers had to stop working and gave me what sounded like a heart felt apology for having to stop working. Imagine that, it goes to show the level of commitment and pride in their work. From beginning to end, employees of Sunlux have demonstrated their diligence and commitment to their customers. In turn, Sunlux shines as the solar installer of choice. With employees like Chris, Danielle, and the installation team, I would recommend Sunlux to anyone!

I liked that SunLux didn't keep pestering us. Sunrun kept calling every 15 minutes, and I actually had to block their number. SunLux was a little more professional and didn't treat me like just a big sale. They just called and then we set the appointment. We just had the inspector and we've kind of got everything going. The experience is very positive and feels more service-oriented.

SunLux was great to work with. Rob ** was a great sales person who explained everything in detail, answered all questions promptly, was available by text even when the job was passed to our team manager, Jennifer. Jennifer ** was always on point with statuses and updates. The financing was handled through them with good rates and options. Much better financing than competitors. The install and roofing went smoothly and when I wanted something fixed quickly they handled it. Our solar install looks amazing and better than the neighbors. I have referred them to others as well. Thank you SunLux!

I found SunLux very responsive and helpful. Also, their communication has been very good, all the way through. I'm very pleased but I want them to start the work as soon as possible.

The entire process from initial contact to the final install and activation of the system was professional and done extremely well. Everyone we dealt with was courteous and helpful. All work was done very well and completed in one day. The panels look great. Super clean appearance with nothing showing on our roof except the panels. I definitely recommend SUNLUX.

Signing up went great. I just let them take pictures of my property and they handled everything. They've done a wonderful job.

The rep had everything presented through a PowerPoint thing. He showed me everything on the computer like how I can either through the phone or the computer and track the panels if they are all functioning. I can track how much it’s doing a day. He said, “If you wanted to see individual panels, you can actually click on this and it will show you that everything’s working, or if something's not, what panel isn't.” For every question I had, he was able to walk me through it. It was pretty simple and I could trust him right away. It was a good experience. When I requested a few changes, the rep was able to help me with it right away. The only thing on my end is I haven't made the time to call in and try to get the system set up. While I was going through the process, I talked to my regional manager about SunLux and he ended up getting it too. Even though he started his process two weeks later, he got his a couple of days before I did. It’s no big deal though. He just got lucky in the timing.

My husband and I live in Wildomar, Ca .We choose Sunlux Solar to installed our solar panel in July 2020. We had been doing research on solar for over two years.
We did our homework and choose between 5 different company's in the area that we live. We went out and talk to other Sunlux customers and review their opinion. There was lower price and higher price company's out there. We went with a happy medium price and Quality of materials . As we all know Solar Panels are not cheap. Sunlux Solar did a great job and were quick to install . They were install within 2 1/2 days. According to my neighbors that was very quick.
Martha R.

I'm updating my review after Garrett took the time to coordinate to have a couple of fixes related to the gutter that was poorly done (piping was reversed and was leaking). There was ownership over some snafus that happened throughout this process, which ultimately what is causing me to change my review to 5 stars - their customer service clearly shines through and they will want to fix things.

I would ultimately say: if you're going with Solar, use Sunlux. If you're going with roofing, I wouldn't recommend Sunlux until they figure out their craft here. In either case scenario, their customer service will take their diligence to try to remediate things as much as possible, which is more than can be said about most service companies.

We like our rep, Gary. He was helpful, knowledgeable and willing and available to answer every and excess question that I ended up having. We got two different projects with SunLux going on and right now, they are waiting for the City of Long Beach to approve all the design so it's kind of at a standstill. There was also a little bit of delay sometimes with communication back. But we were dealing with Christmas and New Year so it was kind of understandable. The process has been easy, so far.

They did a good job installation was very quick. They were on top of the Issue when my inverter went bad, they had to change it out so it took me off the solar grid for about two weeks. Technical technical support hasn’t been very helpful but they seem to be a good company.

The reps were informative. They weren't trying to push something on me. The experience was pleasant. From the initial sign-up, the information that they provided, the non-hassle attitude and what they had to offer as far as price, Sunlux sold me on them.

Sunlux has been great to work with on my solar install. I found them to be very competitive and did a great job. The panels have been installed for about a year with flawless performance. I am currently having issues with pigeons hanging out under the panels and reached out to Sunlux. There was a quick response to assist me in arranging to have a critter guard installed. I give them my highest recommendation and thanks!

Pleasant experience from start to finish. My project manager was very helpful. I highly recommend sunlux energy.

My name is Sung W* from Rancho Cuamonga, CA. I shopped for Solar with 5 Solar companies and decided to go with Sunlux. Their prices were the best among all I looked. My experience with Sunlux was very pleasant from start to finish. My sales rep, Ralph F*** has been very positive all the way. He is knowledgeable and was very prompt with communication every time I had a question. I never felt pushed in getting solar. The project managers Sarah and Karissa were also very friendly and helpful. They would always be on top of everything when I had questions or concerns. Every step in the installation process was scheduled very quickly. It only took the installers 3-4 hours to put my solar system. The installers were efficient and respectful. I am very satisfied with my solar installation and would definitely recommend Sunlux to my anyone who is looking to get solar.Please ask for Ralph F*** I highly recommend him.

I went through several solar companies comparing and contrasting which one would be the best suite for me based on the following; reviews, price, quality and longevity. SunLux was by far the best in their competitive price and being the only solar company to offer Panasonic panels. The process was smooth from the beginning to the end. I was was notified once a week to twice a week receiving up to date status regarding the installation, inspection and going live. Thank you, SunLux!

All the representatives were courteous and professional. They did a real good job. They were quick and efficient in installing the solar panels and equipment inside. My neighbors all said they did it pretty fast. Going solar helped me out tremendously so far because I put a pool in my backyard and it made a difference.

I thank you for your professional and service oriented relationship

Once I talked to the person at SunLux, it was the only way we wanted to go and we moved ahead with them. They are working on the permit. They also had to do the architectural review with our HOA. We're done with that. Our original guy that sold us the panels came up with a design that I liked. But they haven't been able to do that for some reason at SunLux. Once it went to the engineers, they gave me a different setup. The person from SunLux wanted me to DocuSign the layout but it seemed different to me than we had originally talked about, so I sent it back to her, and she sent it back to me to mark up what I was expecting. So, we have been going back and forth to try to get the layout to where I like it or it's more similar to what our person who sold us the solar showed us.

From the first phone call for a quote until the last approval from SCE, every employee I encountered was kind and professional. I called 3 companies for quotes. Theirs was the least expensive and they were the most comprehensive as they explained the process to me. I will refer my family and friends to them!!!

I have my solar installed last year, and very happy with it, would refer to friends,and family, every thing go well,from start to finish the project,every one I met from the salesman to the final inspection are very nice,the most important is after installing the panels my Edison bill is so so cheap,my first bill was under $ 6, love it.

I saw a neighborhood family install the solar panel with the SunLux. So, I got the number and I called. I was in touch with Adam, the salesperson, and I was very impressed with his explanation. He was very responsible. And then later on, everything went smoothly, but the pandemic made things go much slower. My project is very simple but it did not pass the local permit department for the first time, then SunLux had to resubmit the plan. I was surprised to find that out. I waited for a long time. That was a little disappointing. The project started in October 1st. Three months should have been enough to finish by the end of 2020, but it did not until February 8. Everything else looked fine. Somebody kept me updated frequently, so I like that part.At first, I was able to get in touch with the project manager directly. But lately, it has been always like nobody doesn’t pick up and then it automatically leaves a message. That is a frustrating experience. I will try to call my project manager again because I know the first payment is due on March 9th, and so far, I’m anxious to know where shall I send my first check to.SunLux told me to use the LG if I'm going to choose a particular panel. I was using that, where each panel has its own inverter. But then the contract has an individual item of inverter. And then later on, they told me there was a modification. There should be no change. But because LG has its own individual inverter, so I thought there should be either price deduction or a better explanation on why the modification was done. They told me they were all using Panasonic. But then after a bit in progress, they told me they were going to offer the LG because they have a contract with them. That's a little hiccup that I would like to have a little clearer explanation. I would still recommend this company happily if somebody wanted to install that in the near future.

Sunlux is the best Solar company. Best customer service. I have my system for about 3 years and I have saved a lot of money on my bills.
Thanks Amy

Very positive experience with SunLux solar panel lease installation and service to this point.

Our servers were shutting down all the time, and so we were losing a lot of data every time they shut down. One of the solutions was to get solar and we were already looking into solar, so it kind of worked out. SunLux was a recommendation. Their representatives were very responsive. Installation took less than a week, but it was pretty smooth. The cost of the service is fairly competitive. Go for SunLux.

I had a very pleasant experience with the rep of SunLux. He was very knowledgeable and he answered all of my questions to my satisfaction. When I went with the financing of my solar panels, I went with a different company, Sunrun so that means that SunLux still does not have the financing business 100%. It would greatly improve their company's products and service if they can finance customers on their own. But SunLux helped me through the financing process. The installation team was also very respectful. I knew what was going to go on and it went exactly as planned.

Sunlux was amazing from start to end. Very helpful with our needs and wants. They did not push us into anything. Alex, our project manager, was great with communication and very professional. Sunlux helped us with a new roof installation. The company they secured for us was very professional and cleaned up after themselves very well. The solar installers and electrician were great!!! They let me know what they were doing throughout the process. I am an above satisfied customer. Thank you Sunlux!

Customer service was great. There's a direct contact with me and so we got things squared away very fast. I was happy.

Starting with initial consultation to installation with SunLux was real smooth. There was a little glitch with county inspection, but SunLux technicians took care of the issue. I was well informed about each stage of the process. Whole process took less than 3 months which is shorter than what I expected. Everyone from SunLux that I dealt were as pleasant as they we're professional. I am happy with my decision to go with SunLux.

Juan and his crew were terrific. They showed up early. He and the crew were courteous, efficient, and professional! They worked cleanly. They swept the area before they left. I didn't have to worry about anything. Sunlux has been on top of every step of this project! No problems with the entire process!

The entire Sunlux team has been incredible from start to finish. During the sales presentation, there was no uncomfortable up selling or pressure by Chris. The installation process managed by Jen was seamless, and whenever there was an issue (all issues were minor) she took considerable effort to ensure our care and solve the problem. The roof and the panels look fabulous and they are producing as expected - we couldn't be happier!! We received 3 other quotes for the project and Sunlux beat the competition in every category, which actually made me a bit nervous, but after going through the whole project, I am blown away that they exceeded my expectations. I would highly recommend Sunlux and Troy Roofing for any project you might have. Thanks Garrett and the entire Sunlux crew!!

Sunlux said that they could finish before the tiers changed, which they are doing. Also, they showed me how the tiers would be paid out and how the electricity bill would work. They sent a brochure and said, “This is what your average bill is gonna look like in the future,” which is good. It‘s month by month. Wintertime, you would get less electricity than in the summer. But it all depends on how much you use during the day, winter or summer, and on how it would pay out. They've been on top of things.

We were able to talk to three different representatives from three different companies, and the guy from Sunlux happened to be a gentleman. He came across as knowledgeable, and he went out of his way to check on things and verify pricing. I used to work in the public utility industry, and there was a discount that was available for people who work in the public utility industries that I didn't know about. The guy from Sunlux was very helpful, kind, polite, and professional, and seemed to have a sense of integrity because he made and kept his promises.Sunlux has done the inspection, planning and engineering. At this point, they're still getting hold of the local utility because they're gonna have to upgrade the panels. They haven't installed it yet, but I anticipate that it's going to be everything I expect. I don't expect miracles from solar, but I expect that it will provide me with a lot of energy throughout the course of owning the house and provide most, if not all, of my needs as we go along.We went with three of the top companies, and out of the choices that we had, Sunlux has been easily one of the best experiences. They've been fair, and as far as equitable, they've hit the price ranges that everybody else has. Nobody's given me super discounts, but Sunlux has been really personal, too. I even got contacted by one of the owners at one point because there was a misunderstanding. Their customer service and their regular service is top notch. I would absolutely recommend them.

SunLux roofing dept was outstanding! i had a few concerns that were dealt with promptly and professionally! We would definitely recommend SunLux! thanks Guys!!

I like SunLux Energy's customer service. Their rep who did the interview was straight out with me while everybody else was scheming. I even told him he’s got my business because of that.

They were clearly the best company (warranty and product) which I had come bid. They were also the most expensive, but dropped their price to compete with other companies. They quickly scheduled the install, and finished when they said they would. Plenty of follow through. They submitted the plans to the HoA and city, obtained the permits and permission, arranged the battery refund from the power company, and had it up and working in no time. Great company.

I have just received my “PERMISSION TO OPERATE” from Southern California Edison confirming that my “Self-Generation Facility is Interconnected to SCE's Electric Grid”, ie my solar system can now export energy to the SCE grid and I get credit for it. This project started about 4 months ago when I finally settled on choosing SunLux Energy to install a Solar Energy System. Having talked to and discarded several companies before, I was impressed by what SunLux had to offer: a top quality system, very flexible configurations, multiple options, battery backup, and a great warranty covering roof leaks as well as their equipment. The SunLux Sales Representative, Ben C*****, was as pleasant as he was professional. Working from a few typical SCE monthly statements he came up with a configuration that would produce my average electric consumption plus a safety margin, along with a battery backup component to keep our choice of devices powered on in case of a power outage. The equipment itself is made by SolarEdge, an excellent solar energy products manufacturer, and by LG. The decision was easy, the mantle was passed to the Project Manager, Raul R********, who promptly set up an installation schedule which the installation crew stuck to. This crew was very professional and very diligent. 27 panels were installed in one day even though my roof is of an unconventional metal type. (Since the installation was completed we had a strong wind event and a couple of very stormy days with an unusual amount of rain; but no leaks and not a single panel budged.) At the completion of the installation,,the mantle was passed to the SunLux Customer Service Manager, Garrett K*****, who managed the setup, testing, monitoring and transfer of the system to me. To me, the quality of a system has as much to do with the quality of support as with the system itself. Working with Garrett was, and continues to be, a real pleasure. He is always available, he is patient, he responds to issues very promptly, often before I’m even aware that there is an issue. He also guided the application to get the system interconnected to the SCE grid, which was finally approved last week. I am very happy with my SunLux system and would strongly recommend SunLux to anybody in the market for a top notch solar energy system.

Excellent service provided by each team member. I was kept informed during each stage of the process and the Sunlux representatives took time to educate me about process, product, timelines, progress, services and costs. As a former educator, Sunlux receives an A+ for all aspects detailed above.

Sunlux has been great from the start of my exploration into solar to the install and support after. They were honest and upfront with charges, changes, schedules, etc. I got everything I was looking for in the build and the overall outcome of the install was perfect. After a year production was over what was projected so really great work overall by the Sunlux team.

I liked Sunlux's warranty on the LG panels, the pricing, and the production guarantee. The rep was pretty good although he got a little impatient with us at the end because we had competing bids and we were interested in getting a fair deal. There were a few mistakes that were made on the contracts that they sent us that had to get revised. But for the most part, he seemed pretty informed. Our system hasn't been installed yet. There are a lot of people trying to install solar right now and so they anticipate that we're hoping that it will be installed by the end of the year. But they are staying in communication with us.

Service is one of the key items that I decided to go with SunLux and quality is one of them too. The sales guy was very approachable, responsive and always available for me if I have questions. The installation took half of the day. Once our local electricity company approved, they gave me a call right away and said they could come the next day. They came on Saturday morning around 7:00 and it took them until 1 o'clock or 2 o'clock. They cleaned up a little bit then they left. However, there is one issue. Once they had finished, one of my breakers was not being reconnected well. I had to call them to come back to put that back and they were very responsive. The next morning, they came again and fixed that right away. That's a plus for them. I like SunLux Energy. I like the service that they have right now. Most of the contractors, once you've paid in full, they're gone. They never respond to your call. But SunLux still responds to my call. They still send me text messages every once in a while asking me how the generation is going. I like the way that they make sure their customer is well-satisfied.

I chose Sunlux only after performing hours of research using the Better Bureau's website to locate A+ rated companies to perform my solar panel installation. I realize now that I chose well. Sunlux performed a preliminary inspection of my roof and found several cracked tiles which resulted in damage to its underlayment. With knowledge of rain approaching, they offered to tarp my roof at no cost to minimize further damage as I waited for my insurance company to make a final decision on my claim. I feel confident that I made the right choice when I chose Sunlux and would highly recommend them if you value integrity, quality, forward-thinking and customer satisfaction.

Just had installation completed and couldn't be happier! Everyone we dealt with was professional, helpful and friendly. I would recommend them to anyone!

I selected four different companies and I interviewed all four. The salesman for SunLux was more knowledgeable simply because he had more years of experience in the field. I felt comfortable with that. I liked their warranty because it made me feel comfortable that they're going to be around to repair things if something goes wrong. They're not a company that I perceive is going to close up shop tomorrow. I was very impressed by their entire presentation and everything thus far has followed suit. They present things in a very organized way that a consumer who's not all that knowledgeable about solar can understand.Their pricing structure also made a lot of sense. They analyzed our bills. They looked at our roof. They made comments on what would need to be done, and then put together a structure that made sense for me. He told me the options and then he connected me to the bank that they use to finance, and they took over from there. We're in the beginning phases. They did their inspection. Now, it's gone to their engineering department. Once their engineering department analyzes all the data, then the rep will come back to me and say, “We need to increase or decrease the panels."

The salesperson was really knowledgeable and helped me compare against other offers that we had. He had a lot of diverse experiences and he spent a lot of time with me. He was really good.

The installation was fast and efficient. They told me what to expect and the process went as planned. Love these guys!

Starting with initial consultation to installation with SunLux was real smooth. There was a little glitch with county inspection, but SunLux technicians took care of the issue. I was well informed about each stage of the process. Whole process took less than 3 months which is shorter than what I expected. Everyone from SunLux that I dealt were as pleasant as they we're professional. I am happy with my decision to go with SunLux.

I got my solar installed last July by Sunlux. I have done tons of research before I went with them. I am so happy I did. Everyone in their team has customer's first mentality. I can't stress how professional in every step of the way. Even after the system has installed, they still treat you like VIP. I will recommend Sunlux to anyone who wants solar panels for their homes. They are on par with AMAZON in terms of service and quality.

I had an issue with our solar panel not producing any electricity so I called and left message for Garrett from Sunlux. Not only did he call me back the same day, but he basically diagnose the problem over the phone and sent someone from Sunlux to come to my house the next business day to confirm diagnosis that we had a bad inverter. A few hours later that day Garret called not only to schedule an install of the new inverter, but to my surprise he also said that because we were having problems with pigeons living under the solar panels that he would install critter guard to prevent the pigeons from going underneath the panels for no charge.

I would highly recommend Sunlux for their professionalism as well as their great customer service.

Choosing a Solar company is very difficult. We went with Sunlux because of their 25 year warranty. None of the other solar providers could offer anything comparable.
While our initial installation was difficult, after contacting Sunlux Customer Service all was corrected and completed. Garrett worked with me and PG&E to get our meters working properly.
Sunlux monitors the usage and provides us with great information whenever I have questions.
The best part is we no longer have a PG&E bill over $10.00. I couldn't be happier with the system production and am glad we chose Sunlux.

I highly recommend Sunlux! They are honest, responsive, and very customer focused. Couldn't ask for a better company to work with. If you appreciate a company who honors their commitments without any hassle this is the company to hire. No third party installers. Employees are knowledgeable, polite, and will exceed your expectations. You can count on Sunlux to make things right

I'm waiting to find out some issue that has developed where I'm not being given much information so it's confusing. Other than that, the whole process has gone very well with SunLux. Even though the installation is done, Bonnie, the main person who was handling my inquiries, is very responsive if there's an additional issue. This falls outside of her purview at this time. There were some broken tiles but they were repaired and SunLux got everything up and running.

Sunlux install the Panasonic panels on my roof. At every process, Sunlux was courteous and efficient. They finished installations in a day (but took some time to get permits). The panels work great and I'm saving on electricity from the first day they started working.

Although in the beginning I was very disenchanted with sun lux and they did Make several errors to their credit they fixed everything and I received phone calls from all the owners their concern was impressive and they did not spare a dollar to fix everything perfectly.... I would now give them a five star review except I can't because of the beginning.... Thank you Garrett for following through I will recommend your company to friends and colleagues

Customer service is important to me and SunLux proved that they have the best in the business. I had a problem with my solar system and all I had to do was make one phone call to them and they did the rest. The problem was fixed so swiftly that I didn't need to call them back for updates on the situation.

SunLux was highly recommended and it seemed that the timeline was better. Also, it was much more value-based. My home used to be a single-family. I added an ADU, so I'm actually getting two units that are gonna be installed. I was looking into options on how to change that with monitoring each one independently. The rep just kicked me up to the higher-up person who was one of the owners and he was able to help me with my questions.

I am a new customer of Sunlux. I recently had a system installed, they were professional and responsive to all my questions. It was a smooth process from start to finish. I would definitely recommend them to my family and friends.

After posting my unsatisfied review I was contacted by Garrett (customer service manager) who was able to get the ball rolling in the right direction. Since my review my system has past inspection and is now running fully functional. I appreciate Garrett taking my concerns and addressing them with urgency.