PROJECTS
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We only install low profile, all black, name brand solar panels.
What Sunlux solar customers say
Don't take our word for it. Read what our valued customers think about us.
The project manager, Bonnie **, worked conscientiously to make the project easy for me. She prepared all the documents for my HOA to review on my behalf, and because she knew what she was doing, my application was approved with no hesitancy on the HOA's part. She answered every question I asked and did so usually on the same day I would email. After the project was completed, she still connected with me to make sure I was still happy and being well served by the new equipment.
Dennis 7/11/2021
Becky M. 1/14/2020 After posting my unsatisfied review I was contacted by Garrett (customer service manager) who was able to get the ball rolling in the right direction. Since my review my system has past inspection and is now running fully functional. I appreciate Garrett taking my concerns and addressing them with urgency.We purchased solar from Sunlux. Getting solar is a process it’s night an over night thing. They explained how the process goes and all went according to the plan. We are very happy with the team of installers and Sunlux.
Cheryl S. 6/21/2019
Scott M. 7/08/2020 The entire Sunlux team has been incredible from start to finish. During the sales presentation, there was no uncomfortable up selling or pressure by Chris. The installation process managed by Jen was seamless, and whenever there was an issue (all issues were minor) she took considerable effort to ensure our care and solve the problem. The roof and the panels look fabulous and they are producing as expected - we couldn't be happier!! We received 3 other quotes for the project and Sunlux beat the competition in every category, which actually made me a bit nervous, but after going through the whole project, I am blown away that they exceeded my expectations. I would highly recommend Sunlux and Troy Roofing for any project you might have. Thanks Garrett and the entire Sunlux crew!!After being harassed by a couple other companies (not naming names), we did some more research and SunLux was a breath of fresh air. Everyone from the sales rep to the project manager to the installers have been so professional, communicative and a pleasure to work with. The installation was completed way sooner than I imagined, like a crew of beyond efficient (and clean) ninjas. Our only issue, which is so minor and not on SunLux at all, was a missing in action inspector from the city to give the approval of instal which was quickly resolved by the project manager. Obviously the quality of the physical work is highly commended, but equally as is the quality of customer care. The cost seemed a bit high for me at first, but you get what you pay for. And other unnamed companies were a bit sketchy about the final final cost of everything "because things always come up", but there was full transparency in the agreed upon price and we weren't surprised by anything. Being first time home owners, this project seemed like it was going to be quite the ordeal. But unlike trying to get our Nest system to connect to the internet, this whole process was seamless and (honestly) too easy. Would not hesitate or skip a beat to recommend them to anyone.
Rachel T. 1/30/2019I wanted to be as independent of the electrical grid as I could be. I had done part of the house with solar and I had a Tesla battery. But I realized that I was generating about half the power I needed to offset my power bill. So, I called SunLux and had them come to double what I already had. And that brought me to net zero on my electric bill. In fact, Edison sent me a check last year, so I appreciated that.Aside from that, I had concerns with the company that I had used before with the quality of their workmanship, but SunLux stressed that their workmanship would be excellent, and it was. They said that they would run the cables through the attic and not over the top of the roof, which made it more pleasant to the eye, so I was very happy. They also tied my Tesla battery into the system so that I've got the two solar systems and the Tesla battery all connected together.I started the process with SunLux a year ago and they got the installation done beautifully. But it took a long time to get the permission to operate, so I kept calling them to ask what was holding it up. They said that it was Edison that was holding it up, so it took a couple of months after the installation before I could turn the system on. Other than that, I love the solar system that I've got. Plus I drive a plug-in hybrid car, so my car basically runs on sunlight. I charge it in my garage overnight and I drive it to work, then I can plug it in where I work to drive home. So, if I've decided to work at home, I don't ever have to buy any gasoline.
Dave 2/20/2021
Myung Y. 11/20/2019 Starting with initial consultation to installation with SunLux was real smooth. There was a little glitch with county inspection, but SunLux technicians took care of the issue. I was well informed about each stage of the process. Whole process took less than 3 months which is shorter than what I expected. Everyone from SunLux that I dealt were as pleasant as they we're professional. I am happy with my decision to go with SunLux.The sales representative was very knowledgeable and helpful. We went with SunLux because of the advertisements and the guaranteed production. The installation was good. There was one hiccup though. It also took a while to get fixed, but eventually, it was fixed to my satisfaction.
E. 2/24/2021I heard a lot of things about SunLux that were positive and I had interactions with them that were also positive. The person was extremely knowledgeable and answered all my questions. They were receptive and responsive. I was very happy with them.
Lorraine 10/05/2021I picked Sunlux for solar to install on my elderly parents house. This was after 5 other quotes. Price was the best. From signing contract to power up was better than imagined. Even with weather delays (wet in socal this year) they got past the delays. Customer service is fantastic. They know how to design a system. I recommend them highly.
Ron J. 6/11/2019The SunLux products were a little bit more than some of their competitors but I was okay with that knowing some of the other pluses. I wanted to go solar because of the environment and then the cost-savings. Also, a friend of mine touted the extra warranty stuff that SunLux had that other people didn’t have. The project is done. We paid outright. But the handymen who came to do a lot of the clean-up work and modifications failed to finish it. They had to move our panel box and they had to redo some stucco but they just haphazardly did it. They were super quick to get out of there. I had to constantly follow up with SunLux. But as far as the customer service reps, they were great. The actual panels are fine and everything works great. Overall, we're happy.
Andrew 5/16/2020SunLux is great. They called us to let us know there was an issue that needed fixing. Talk about being proactive!!!!! They came out and fixed the problem as it was an easy fix. But they went above and beyond and did some extra work to make sure that it wouldn't happen again. I am very please with them.
Bob 2/26/2019I have just received my “PERMISSION TO OPERATE” from Southern California Edison confirming that my “Self-Generation Facility is Interconnected to SCE's Electric Grid”, ie my solar system can now export energy to the SCE grid and I get credit for it. This project started about 4 months ago when I finally settled on choosing SunLux Energy to install a Solar Energy System. Having talked to and discarded several companies before, I was impressed by what SunLux had to offer: a top quality system, very flexible configurations, multiple options, battery backup, and a great warranty covering roof leaks as well as their equipment. The SunLux Sales Representative, Ben C*****, was as pleasant as he was professional. Working from a few typical SCE monthly statements he came up with a configuration that would produce my average electric consumption plus a safety margin, along with a battery backup component to keep our choice of devices powered on in case of a power outage. The equipment itself is made by SolarEdge, an excellent solar energy products manufacturer, and by LG. The decision was easy, the mantle was passed to the Project Manager, Raul R********, who promptly set up an installation schedule which the installation crew stuck to. This crew was very professional and very diligent. 27 panels were installed in one day even though my roof is of an unconventional metal type. (Since the installation was completed we had a strong wind event and a couple of very stormy days with an unusual amount of rain; but no leaks and not a single panel budged.) At the completion of the installation,,the mantle was passed to the SunLux Customer Service Manager, Garrett K*****, who managed the setup, testing, monitoring and transfer of the system to me. To me, the quality of a system has as much to do with the quality of support as with the system itself. Working with Garrett was, and continues to be, a real pleasure. He is always available, he is patient, he responds to issues very promptly, often before I’m even aware that there is an issue. He also guided the application to get the system interconnected to the SCE grid, which was finally approved last week. I am very happy with my SunLux system and would strongly recommend SunLux to anybody in the market for a top notch solar energy system.
Waguih B. 6/28/2019
Bella C. 1/14/2020 The Sunlux sales team was very thorough in explaining the benefits of solar. They helped along each step of the way. Originally we had another company lined up to do the work but they slowly kept adding additional costs. It was then we decided to give Sunlux a call and they were able to not only match the original price of the other company but actually stayed true to that number throughout all the construction. Whenever questions,concerns or issues arose, Sunlux was quick to remedy the situation and stay on course. They always honored their commitment to making it right. Happy with the integrity of this company.
Aimee C. 4/20/2020 I've had a very positive experience with Sunlux. I feel they are an ethical company that stands by their word. There were some problems with employee turnover over the course of installing my system, so it ended up taking longer than it should have to get solar activated. I worked with Adam and Jessica to get compensated for my lost production. They were good to keep their word and worked hard to make things right. Now my Sunlux system is activated and my first bill was completely zeroed out. I was SO happy! Sunlux assessed my need and my difficult issue with a big tree that shades much of my house correctly. I'm very happy overall.Their rep was upfront and forward the whole way through. SunLux is doing a great job.
R. 10/28/2021
Barbara F. 10/16/2019 Choosing a Solar company is very difficult. We went with Sunlux because of their 25 year warranty. None of the other solar providers could offer anything comparable.
While our initial installation was difficult, after contacting Sunlux Customer Service all was corrected and completed. Garrett worked with me and PG&E to get our meters working properly.
Sunlux monitors the usage and provides us with great information whenever I have questions.
The best part is we no longer have a PG&E bill over $10.00. I couldn't be happier with the system production and am glad we chose Sunlux.Great communication through whole process. Continued support and answers all questions promptly. I did a lot of research on companies and their mix of pricing and customer reviews made them the right choice for our family. I highly recommend this company for your solar needs.
Travis 2/25/2021The fact that SunLux had been around the longest of the companies that we looked at and where the part of the industry that their founders had come from, and the support and transparency we received on our initial call with them gave us the most confidence that they'd be able to see the project through and provide support even afterward.The installation crew was a contractor with SunLux. The installation crew was on our job site when we had other people on our job site and myself and my boyfriend who owned the home together. So, the two clients were on the job site and we frequently had to request that they put masks back on, and it felt disrespectful when everyone else on the entire site was wearing masks and having to ask them multiple times. But as far as executing the job, they did a really good job and they were very communicative and the workers were clean.Based on our former bills, we should be right at a place where we are running about the same amount of money, and I only expect that number to become more disproportionate in our favor, where electrical will continue to get expensive, but our loan stuff will stay the same. We're charging our cars off of it and we have plug-in gas cars and we're driving very little. So, we haven't been having to buy gas, which is awesome. So overall, I feel really good about it. I also appreciate the back-end service, like being able to check on everything beyond just the cost-saving that it's providing. For the money that we spent, we got a good product that felt quality. We got exactly what we were going in for not knowing anything about the process.
Cameron 4/08/2021
Armine F. 11/25/2019 Sunlux is the best Solar company. Best customer service. I have my system for about 3 years and I have saved a lot of money on my bills.
Thanks AmySunLux kept me informed all the way through the purchase and installation process. I was informed of various changes in the status or things like when it went to permitting and when they were gonna come in and install or do the measurements. There was one day when I wasn't at the house as I was supposed to be and they turned up to do the initial survey. But we managed that remotely, which was wonderful because I didn’t have to leave work. From that point on, it was seamless.They had to put a new breaker box on the property and they had to take out the old one. They took out part of the outside wall to get the new one in but that couldn't be covered up or made good straightaway until the city had inspected it, which was going to be about two weeks. They covered it with an awning and it kept it all dry and safe. As soon as the city had inspected it, they came and made good, the wall. Right now, you couldn't even tell it had been taken apart. They did a great job.
Paul 6/17/2021We have had our solar with Sunlux for 8 months now. We are extremely happy with the solar production and customer service. Everybody I've talked to has been very helpful, patient and knowledgeable. Solar is a huge investment and I feel good knowing that Sunlux will be there for us for the long haul.
Crissy 6/19/2020Sunlux did a great job planning our system. Working with the city during the restrictions of COVID was an extra challenge, but Sunlux took care of everything. The installation was all complete in 8 hours, including a new service panel. The system is working as advertised. We are very happy with it.
James 9/16/2021SunLux was highly recommended and it seemed that the timeline was better. Also, it was much more value-based. My home used to be a single-family. I added an ADU, so I'm actually getting two units that are gonna be installed. I was looking into options on how to change that with monitoring each one independently. The rep just kicked me up to the higher-up person who was one of the owners and he was able to help me with my questions.
Eric 11/28/2021They were very responsive to emails and phone calls. The installation guys were great. Everything was easy.
Sara 5/13/2021
Victor D. 1/25/2021 I chose Sunlux only after performing hours of research using the Better Bureau's website to locate A+ rated companies to perform my solar panel installation. I realize now that I chose well. Sunlux performed a preliminary inspection of my roof and found several cracked tiles which resulted in damage to its underlayment. With knowledge of rain approaching, they offered to tarp my roof at no cost to minimize further damage as I waited for my insurance company to make a final decision on my claim. I feel confident that I made the right choice when I chose Sunlux and would highly recommend them if you value integrity, quality, forward-thinking and customer satisfaction.Starting with initial consultation to installation with SunLux was real smooth. There was a little glitch with county inspection, but SunLux technicians took care of the issue. I was well informed about each stage of the process. Whole process took less than 3 months which is shorter than what I expected. Everyone from SunLux that I dealt were as pleasant as they we're professional. I am happy with my decision to go with SunLux.
Myung Y. 11/20/2019I have just received my *PERMISSION TO OPERATE* from Southern California Edison confirming that my Self-Generation Facility is Interconnected to SCEs Electric Grid, ie my solar system can now export energy to the SCE grid and I get credit for it. This project started about 4 months ago when I finally settled on choosing SunLux Energy to install a Solar Energy System. Having talked to and discarded several companies before, I was impressed by what SunLux had to offer: a top quality system, very flexible configurations, multiple options, battery backup, and a great warranty covering roof leaks as well as their equipment. The SunLux Sales Representative, Ben Carton, was as pleasant as he was professional. Working from a few typical SCE monthly statements he came up with a configuration that would produce my average electric consumption plus a safety margin, along with a battery backup component to keep our choice of devices powered on in case of a power outage. The equipment itself is made by SolarEdge, an excellent solar energy products manufacturer, and by LG. The decision was easy, the mantle was passed to the Project Manager, Raul Rodriguez, who promptly set up an installation schedule which the installation crew stuck to. This crew was very professional and very diligent. 27 panels were installed in one day even though my roof is of an unconventional metal type. (Since the installation was completed we had a strong wind event and a couple of very stormy days with an unusual amount of rain, but no leaks and not a single panel budged.) At the completion of the installation, the mantle was passed to the SunLux Customer Service Manager, Garrett Kramer, who managed the setup, testing, monitoring and transfer of the system to me. To me, the quality of a system has as much to do with the quality of support as with the system itself. Working with Garrett was, and continues to be, a real pleasure. He is always available, he is patient, he responds to issues very promptly, often before I am even aware that there is an issue. He also guided the application to get the system interconnected to the SCE grid, which was finally approved last week. I am very happy with my SunLux system and would strongly recommend SunLux to anybody in the market for a top-notch solar energy system.
Waguih B. 6/28/2019SunLux impressed me from my first meeting with Ben C*****. It was clear that the equipment they provided was top quality and that their installation personnel were high quality professionals. They have not disappointed, and the system performance has exceeded expectations.
Fikry E. 6/20/2019We did a lot of research on what SunLux provided and we even did a table to compare. The price, even though that was not the cheapest, I saw that what they were offering was much better. We also looked at all the reviews that they had and the reviews were better than others. Our HOA took time to approve it, but after that, things went very quickly. All people that were communicating with us and letting us know, including the project manager, were good. The guys that came to install were super professional too. They did the work fast. There was something else that they couldn't complete that day, but they kept communicating when they were going to arrive and things that they still needed to do. They came over and fixed it. As of today, we’re very satisfied. It’s been great.
Yessenia 3/21/2021I had a very pleasant experience with the rep of SunLux. He was very knowledgeable and he answered all of my questions to my satisfaction. When I went with the financing of my solar panels, I went with a different company, Sunrun so that means that SunLux still does not have the financing business 100%. It would greatly improve their company's products and service if they can finance customers on their own. But SunLux helped me through the financing process. The installation team was also very respectful. I knew what was going to go on and it went exactly as planned.
Cesar 2/14/2021
Mike I. 3/09/2021 We are producing clean energy!
When we decided to go solar, our most important decision was to go with a company that would stand behind their work, the products they installed, and provide unparalleled customer service. After researching many companies we decided to go with Sunlux, and we are glad we did.
We believe the true test of a company shows up when "hurdles" are thrown at them... Demands from solar panel manufacturers onto solar companies making solar panel sourcing difficult, to working with "demanding" city permitting and building & safety departments, and of course the whole Covid-19 issue that everyone has had to deal with. Through it all, Sulux had our back.
I can't speak for the city you live in, but I would say by far, working though our city's permitting and building & safety departments were the most challenging aspect of our project. Our city has the most nit-picky reviewers, which at times I believe that their goal is to reject, reject, and then reject again, solar plans, all while our contractor (Sunlux) is doing their best to provide corrections, updates, and information requested by our city's permitting departments. Sunlux hung in there, and got our system approved (which was no small feat!)
Once approved, it took about two months to get an installation date (the whole industry is currently being "pounded" with everyone trying to go solar to take advantage of the tax credit). Once we got our installation date, our system was installed in two days, then it was city inspected and passed 22 days later, then it was commissioned the following day, and we have been producing clean energy ever since!
From the system design and options selection process (thank you Jerry Hong) through coordination and oversite of our project (thank you Berlyn Yamas), Sunlux as a company kept us informed, responded to our city's numerous requests for design details and specifications, and kept us on track even through these "Covid times". All personnel that we contacted were safety conscious, respectful of our home and property, and most of all considerate. We would not hesitate to recommend Sulux to anyone considering a solar system, they are truly a standup company!I had an issue with our solar panel not producing any electricity so I called and left message for Garrett from Sunlux. Not only did he call me back the same day, but he basically diagnose the problem over the phone and sent someone from Sunlux to come to my house the next business day to confirm diagnosis that we had a bad inverter. A few hours later that day Garret called not only to schedule an install of the new inverter, but to my surprise he also said that because we were having problems with pigeons living under the solar panels that he would install critter guard to prevent the pigeons from going underneath the panels for no charge.
Robert N. 10/28/2019
I would highly recommend Sunlux for their professionalism as well as their great customer service.
Ernie A. 8/15/2018 I went through several solar companies comparing and contrasting which one would be the best suite for me based on the following; reviews, price, quality and longevity. SunLux was by far the best in their competitive price and being the only solar company to offer Panasonic panels. The process was smooth from the beginning to the end. I was was notified once a week to twice a week receiving up to date status regarding the installation, inspection and going live. Thank you, SunLux!There were a few bumps in the road along the way to completion, but in the end Sunlux pulled through and delivered us a 26 panel system that we look forward to helping us produce our own energy for years to come.
Jeff S. 3/15/2019Our experience with Sunlux was great. Our initial consult with Tracy was scheduled promptly and I was seriously impressed with his level of knowledge and ability to answer all of my questions. The system was designed and sized exactly as I wanted and meets the needs of our current and expanding family. The install team was professional and courteous. I did have to monitor them a bit more than I had wanted to insure everything was done to my exacting standards but in the end it turned out great. It has been a month and the production is right on track. I am already saving money! It was a great experience from start to finish.
Christoph P. 7/07/2019I did research and found that SunLux has good Panasonic panels. I called them up to see what proposal they could provide and liked what I heard. There were delays beyond the control of SunLux but they were responsive. Their staff followed up with emails and had good communication. We did both our panels and our roof through them and financed the roofing part. The manager who handled us, Jennifer, was very good. I also dealt with Mike from SunLux and he was very good as well.
Alfonzo 5/17/2020We just had installation completed and couldn't be happier! Sunlux was patient while we decided on what financing we want to use. Everyone we dealt with was professional, helpful and friendly. The installation was seamless. I would recommend them to anyone!
Joanne 6/09/2020We were supposed to get Solar from another provider, we signed everything but for more than 6 months, nothing happened. We then tried to contact Sunlux. The response time was fantastic. Our house was inspected within a week, a plan was set and within 3months, our system has been approved by the city and everything is done. I thought that was it. However, after a few months, I hear from them again to update me on their new monitoring system and explain to me how everything is going. They dont stop after you pay, they are there to support you even after everything. That to me is outstanding service.
ALLAN J. 6/08/2019We are in the process of having SunLux installed. I signed off on the approval and they were gonna request a permit from my city. It's all within the timeframe they told me it was gonna be. They've also been right on top of doing everything they said they are gonna do. Customer service has all gotten back to me right away and has been very helpful. So far, so good.
Randy 12/05/2021Just had installation completed and couldn't be happier! Everyone we dealt with was professional, helpful and friendly. I would recommend them to anyone!
Joanne S. 6/09/2020The main person I dealt with at SunLux was Adam, the salesperson. He was very knowledgeable about what's going on with the system. I'm very satisfied. They were very professional. They determined the number of panels I needed to meet the amount of usage. They saw what kind of electric system I have existing and they determined whether they have to upgrade or not. They looked at my roof to determine if the roof needs replacing or not, if it's new enough for a system, and structurally sound for a system. I'm able to monitor it online and it seems to meet the usage. The panels produce an adequate amount. Everything was also reasonable compared to other companies.
Lindsey 10/27/2021
Stacie K. 10/24/2019 SunLux came highly recommended as an outstanding company for our solar needs, and they did not disappoint us! We wanted to add a battery backup unit to our existing solar system to prepare for power outages and emergencies. After doing our research and contacting a few solar companies we choose SunLux. They presented the most comprehensive plan, worked with us to make sure they met our needs and have a wonderful professional staff that made the entire process seamless. They made the installation a smooth experience, from securing permits and dealing with SCE for connection to the grid, it couldn't have been a better experience. The installers were professional, neat and experienced and had the system installed in a day. The few places they had to chip or cut away stucco were patched, repaired and blended in perfectly. SunLux facilitated our new battery backup system into our SolarEdge online monitoring account so we can monitor our entire system from anyplace. We highly recommend SunLux for any of your solar needs!
Simon L. 6/23/2020 Highly recommended, especially if you think you got roofing issues.
I'm glad I didn't give up on my solar project because I almost did. Back in 2019, I was ready to move ahead with the project and went to energysage.com get quotes. I've had over 10 quotes and I actually even signed up with another installer at the time (not SunLux) and started the project. Then shortly after the project started I was told they discovered my roof had issues so the project was cancelled. I cancelled in part 1) the installer didn't do roofing and I didn't want to deal with multiple contractors and 2) the unexpected cost in the project.
And apparently, the installer wasn't too excited about either, it seem. I guess most installers out there just want the easy installs but that's not the real world out there.
I all but had given up. Then 6 months later I decided I give it another try and recalled Sunlux had given me a quote prior but never followed up on it. Explained my situation to Tracy, my Sunlux consultant and he said my roof issue can be handled by Sunlux. He was very responsive to my needs, customized a system that I want and even had a great suggestion on the panel placement. How it looks is as important as the power for me. All that within my budget.
So with contract signed, this is typically where most solar project fall apart (right?) and this is what I heard from my neighbors with their solar project from a different installer.
Nope, not with Sunlux. The project moved quickly and it stayed that way. I got coordinated with the project manager Jennifer and she made sure all my concerns were addressed. Even with Covid, the project took no more than 3 months and the bulk of the wait is with permitting. It only took 2 days for roofing and other 2 days for the panel install.
Very happy with the overall install experience, pricing, and service. On top of it, I had only had to deal with one contractor for both solar and roofing. Highly recommended!We did a virtual visit and the sales rep explained all the benefits of going solar, and how much money I'll be saving in the long run with going solar. He also mentioned the impact on the planet and renewable energy. He was very informative. He answered all my questions. I was very happy with the sales rep that I dealt with. There was some delays with the installation due to COVID and that was understandable. SunLux Energy was always on point as far as informing me of where we were with the installation process, and with the gathering of permits from the City and from my HOA. The installation crew was great. They came in and explained everything they were going to do. We hardly even heard or saw them because they got in, they did what they had to do, and then they got out. They cleaned up after themselves. The cost of the service was very reasonable. I've got my first electric bill and I'm seeing savings already. From start to finish, it was an awesome experience. SunLux was very professional and informative. They laid out everything for me. Everything that I heard on the radio was spot-on.
Johnny 4/01/2021SunLux is great. They are also cheaper than other providers. The representative gave us a big discount by refusing to take a commission, so really helped us.
Francis 3/12/2021I worked with my salesperson Adam for almost 9 months. He was patient and answered every question I had. My project had A LOT of moving parts. Starting with a 23-panel system and a new electrical panel. We also needed a new roof (pitched and flat) with radiant barrier and a skylight added. On top of all that, we had 2 other vendors doing lots of other work, all of which had to be done in coordination. This was not an easy project for any of us but in the end, everything looks amazing. Let's not forget the satisfaction of seeing my meter running backwards!!!
Alberto D. 4/08/2020after sitting with several companies we went with sunlux. glad we did. very professional from start to finish. everything was explained, questions answered. installation was professional and clean. technicians were courteous. good job guys. very happy.
arnold g. 1/15/2019
Johnny H. 1/05/2021 I got my solar installed last July by Sunlux. I have done tons of research before I went with them. I am so happy I did. Everyone in their team has customer's first mentality. I can't stress how professional in every step of the way. Even after the system has installed, they still treat you like VIP. I will recommend Sunlux to anyone who wants solar panels for their homes. They are on par with AMAZON in terms of service and quality. Truly amazing purchasing experience!
steve o. 12/08/2018 great service all around. I would highly recommend Sun LuxI saw some advertising for SunLux over KFI and I trust those guys. I also heard Bill Handel talking about it for a long time, so I decided to give it a shot. Their team was good. I dealt with Adam for a while, then he passed me on to Jennifer. She followed through with all the steps from the planning to when they came out to assess the roof structurally and through DWP. It was nice and I enjoyed everything about it. Aside from that, the installation was very quick. It was done within two days since they had to change one of the patterns and they had to reroute the power lines for something. The system was hooked up on June 10th and was generating power from day one when SunLux left, but DWP didn't officially hook it up until about a month later. All in all, I'm happy with my system.
Gregg 2/18/2021
Zack D. 2/01/2021 Sunlux is a great choice for home solar installation. I used them to install my new solar panels and I'm very satisfied. On the front end, Rob Martinez helped me plan the layout that best used my roof shape and got me the power output I was looking for. And once the plans were made, Jen Bennett helped me coordinate the permit and the installation. Both Rob and Jen were great and made the process pretty painless. I definitely recommend Sunlux for solar panels, they do a great job!The entire Sunlux team has been incredible from start to finish. During the sales presentation, there was no uncomfortable up selling or pressure by Chris. The installation process managed by Jen was seamless, and whenever there was an issue (all issues were minor) she took considerable effort to ensure our care and solve the problem. The roof and the panels look fabulous and they are producing as expected - we couldn’t be happier!! We received 3 other quotes for the project and Sunlux beat the competition in every category, which actually made me a bit nervous, but after going through the whole project, I am blown away that they exceeded my expectations. I would highly recommend Sunlux and Troy Roofing for any project you might have. Thanks Garrett and the entire Sunlux crew!!
Scott M. 7/08/2020I spend several months researching and getting quotes from multiple solar contractors. Let me tell you it was a big learning experience. At the end I decided to go with Sunlux. They give me the best price and best guarantee than the other three solar companies for the system I was looking for.. They really took care of me and made the most effort to earn my business. Another key factor was their customer reviews. The process was smooth and very professional. Their installers where also very professional and pay attention to detail, taking my input and answering any questions I had. I’m so glad I went with Sunlux.
MOISES R. 11/07/2019Starting with initial consultation to installation with SunLux was real smooth. There was a little glitch with county inspection, but SunLux technicians took care of the issue. I was well informed about each stage of the process. Whole process took less than 3 months which is shorter than what I expected. Everyone from SunLux that I dealt were as pleasant as they we're professional. I am happy with my decision to go with SunLux.
Myung Y. 11/20/2019SunLux provided superior customer service throughout this process. Their patience, diligence, follow-through and collegiality made this experience pleasant and easy! I recommend SunLux whole-heartedly.
Andrea . 2/06/2020The main factor that played into going with SunLux was a presentation I got from my energy company that installed it, Green Convergence. They were fantastic. They explained to me why SunLux panels were better, as opposed to the other ones. I did about five estimates, and Green Convergence was the only one that presented me with SunLux panels. I did my consumer research, and at the time, they seemed to be the best. I live in California, and my panels are still working probably 99% of what my first year was. I've not had a problem with them. I do have them cleaned professionally every nine months.From start to finish, everything was fantastic and the personnel was extraordinary. There were a few hiccups and they rectified the situation rapidly. There was a hiccup with getting my rebate from Southern Edison and they're working on that problem now. Unfortunately, with the Tesla Powerwall, I had to wait nine months. Other than that, I'm really, really happy.
Gary 4/16/2021
Barron S. 9/22/2018 T he entire process from sales to installation was professional, efficient, responsive and accurate in terms of cost to customer and time it took to install.SunLux was great to work with. Rob ** was a great sales person who explained everything in detail, answered all questions promptly, was available by text even when the job was passed to our team manager, Jennifer. Jennifer ** was always on point with statuses and updates. The financing was handled through them with good rates and options. Much better financing than competitors. The install and roofing went smoothly and when I wanted something fixed quickly they handled it. Our solar install looks amazing and better than the neighbors. I have referred them to others as well. Thank you SunLux!
Jessica 2/25/2021The overall experience was positive. A clean install.
Cdub 4/06/2018I was trying to get our energy costs lower because of early retirement. We had a gentleman from SunLux Energy come out and he did an excellent job. We liked his sales presentation so we decided to go with it. Every interaction that I had with every person that worked for the company from the salesperson all the way through the people that came out and did the inspection of our roof had to coordinate with my roofer to get the system in place and that went well. They were all professional. But I wished the process of getting the system in would've been a little bit faster from start to finish. Permits had to happen and there were a lot of different players came in. There was a lot of cooperation and everybody was professional. They didn’t leave my yard with a lot of rubbish or anything like that. So, I was quite satisfied with the way everybody conducted themselves.We put some money down and then we did the financing. There seemed to be enough options to accommodate us for what we needed. So, everything went well. For the first couple of months, everything seems to be really well. The system is producing enough energy and it’s accomplishing everything that has been promised to us. SunLux did a good install job. The system looks beautiful and it works. Overall, I’m very happy with the experience and I have referred a couple of people to SunLux.
Rex 7/01/2020I'm impressed with SunLux. They had a good warranty on their stuff and I liked the way they approached us. The representative answered all my questions. And then, the installers did the installation pretty quick. When I got home from work, everything was done. They were done by 4 o'clock. It took two days. One for the installation of the panels, another day for the panel box itself. I had an issue with the breaker popping two or three times. SunLux came out and fixed it on that same day I called. Also, if I need to talk to them, if I couldn’t exactly talk to the person I need to talk to, they would pass the message on to their supervisor and they would call me right away. I have told other people that I have SunLux.
Gary 2/28/2021I chose Sunlux after performing hours of research using the Better Bureau’s website to locate A+ rated companies to perform my solar panel installation. I realize now that I chose well. Sunlux performed a preliminary inspection of my roof and found several cracked tiles which resulted in damage to its underlayment. With knowledge of rain approaching, they offered to tarp my roof at no cost to minimize further damage as I waited for my insurance company to make a final decision on my claim. I feel confident that I made the right choice when I chose Sunlux and would highly recommend them if you value integrity, quality, forward-thinking and customer satisfaction.
Victor David 1/26/2021We talked to three different providers and SunLux gave us the best presentation and explained things more than the other ones. Installation went smooth and they were done in no time. The reps were great as well. We're happy.
Len 2/22/2021Our experience with Sunlux was great. Our initial consult with Tracy was scheduled promptly and I was seriously impressed with his level of knowledge and ability to answer all of my questions. The system was designed and sized exactly as I wanted and meets the needs of our current and expanding family. The install team was professional and courteous. I did have to monitor them a bit more than I had wanted to insure everything was done to my exacting standards but in the end it turned out great. It has been a month and the production is right on track. I am already saving money! It was a great experience from start to finish.
Christoph P. 7/08/2019
R O. 6/05/2019 Sunlux installed our system at the end of last year, and we have been online since January. We decided to go with a ground mounted system, and so far we are very pleased with the results. We decided to go with them after hearing their advertisements on the radio. We appreciate how Sunlux has a very strong customer service team that is proactive to check on how things are going or answer any questions.I evaluated a few other vendors and the bottom line that came up was the pricing for the same product. Even though SunLux was 15% higher, based on the customer feedback, it looked like their system had more pros than cons. Their reps were very eager to keep all the work on schedule and when there was an inspection issue, they tried to get it resolved ASAP. But after everything was installed, it sounded like when I sent them some email, there was a lag on their response. Or maybe that was because the equipment is LG and they don't know the LG product too much.Other than that, the system looks pretty good from the outside and I'm happy with what I got. We're in Southern California, so we have most of the sunny day and I can really generate more electricity than what I consume. That's the goal and I don't care about how much I make from the solar. We are not abusing the electricity, but now, there’s less concern about using the electricity. I have 13 panels for about five kilowatts and even though that sounds less, the new product has high efficiency of generating the power. It's for a 22-square foot house and that's enough for me.
Jung 6/10/2021I purchased my solar solution from SunLux in early 2019. My sales person, Kyle, was knowledgeable on the various components of the solution and helped me choose the right system for my house. The installation was professionally executed and completed in a few days. SunLux's customer support was also helpful in answering a few questions I had about the system. I haven't had a single issue with my solar...it's been perfect. I would definitely recommend SunLux to my friends and have.
Greg M. 4/08/2020My sales rep was easy to deal with and he took care of everything on the first call. The installation was great. We started in December and they installed the system in February.
Tim 3/22/2021I've been a customer of Sunlux for three years and have two solar systems for my different properties. I am very pleased with the customer service and Garrett was very helpful on assisting me with my enphase monthly report. I highly recommend Sunlux for your home.
Michael N. 8/03/2019The salesperson was really good. He was very instrumental with my choosing SunLux. I had some concerns but he was able to answer it. At the same time, I felt sincerity and authenticity from him. SunLux did their best to try to be the hub for everything but there are a lot of moving parts. There's SunLux and there's the financing. Then I'm in a unique situation where I also have an HOA. For my HOA, I had to fill out forms and it would have been great if SunLux did that for me. The city approved the project and SunLux took care of that part, which is great. Once HOA approves the project, we're going to schedule the installation.
Michael 11/30/2021SunLux is a good deal for the environment. Hopefully, it turns out to be as good as some of my friends have told us theirs has been. However, the installation probably would have been a lot faster if we could get the city to move faster. The process was pretty put together and the city made things slow. They kept me informed along the way as to what was going on. I don't know why it took so long for them to come in and put the meter in. That was several weeks, I don't know why, other than DWP is shorthanded.
Kerry 5/27/2021
Laura G. 9/09/2018 So impressed!
We had been interested in going solar for a number of years and began researching solar panels and installation providers. I contacted several solar companies, including Sunlux, for information and estimates on our household solar needs.
When the Sunlux representative began going through the solar plan for our home we knew we'd finally found the right company. The representative was well prepared and had tailored 'the numbers' of our solar usage to our house and our actual energy needs. We didn't have to guess or try to estimate how many panels or the output or the impact on our long term energy budget. Everything was laid out - easy to understand and clearly presented. And the cost was competitive- less than other companies we had contacted. It was an easy decision to move forward!
And then, Sunlux handled EVERYTHING! They scheduled to evaluate our roofline, and worked with us on an aesthetically appealing panel configuration. They also applied for our solar rebate from the local energy company on our behalf. The installation crew was thorough and efficient and had our 24 panel system installed in a day and a half!
Sunlux then scheduled the city inspection and power company meter installation to finalize the project - we didn't have to a thing! And they kept us notified of each next step along the way.
The panels look amazing and operate wonderfully! Sunlux even sent us a link at the end of the installation to download an app to monitor the output of the panels in real time. We are very grateful that we found such a professional and organized company. We highly recommend this company to anyone who is considering solar! Sunlux made it extremely easy and we can't imagine the process would've been this smooth with any other company. Five stars!Southern California Edison was getting out of control with their rates and their charges. So, that's too expensive. I was looking through some research. I came down to two companies. SunLux was one of them. Then, when I talked to them, they seemed like a better choice. They had some better warranties. Everything was good with their customer service. I'm very satisfied.
Chris 2/08/2021I have had Sunlux for over two years now. I am extremely happy with their customer service and their prompt responses to emails. I have no complaints and we have no problems doing business with them again.
Bigdlbc 4/03/2020
Mike S. 10/25/2019 Our experience with Sunlux was great. The salesperson was knowledgeable and walked us through the process of selecting the right amount of panels for our roof.
The design department worked with us through the permit and layout process. When the panels finally where installed about 6 weeks later we where very happy.
The entire crew was very professional and well trained. Overall I would can recommend Sunlux to everyone.
Thank you to the entire crew! GREAT JOB!The entire Sunlux team has been incredible from start to finish. During the sales presentation, there was no uncomfortable upselling or pressure by Chris. The installation process managed by Jen was seamless, and whenever there was an issue (all issues were minor) she took considerable effort to ensure our care and solve the problem. The roof and the panels look fabulous and they are producing as expected - we couldn’t be happier!! We received 3 other quotes for the project and Sunlux beat the competition in every category, which actually made me a bit nervous, but after going through the whole project, I am blown away that they exceeded my expectations. I would highly recommend Sunlux and Troy Roofing for any project you might have. Thanks Garrett and the entire Sunlux crew!!
Scott 7/08/2020
Agustina Q. 5/28/2020 Sunlux has been amazing from beginning to end. Their customer service and professionalism has been top notch. I worked with Chris (sales) and Danielle and Berlyn (project managers).
Chris was very knowledgeable and followed up with me while the paperwork was being completed and once the project was completed. Danielle and Berlyn assisted with the project and the installation. They both were amazing in keeping me apprised of each step along the way.
And, lastly, the installers were just as incredible. They were also professional and worked quickly to get the job completed with limited interruption to our lives since I was working from home.
Thank you, Sunlux. I appreciate all you've done!
Wendy G. 4/15/2019 UPDATE: Our system is finally up and running, and they made an effort to rectify the situation.
Let me start this story from the beginning. After doing a lot of research, we landed on Sunlux for a couple of reasons. Their reviews were generally very positive, and they use Panasonic panels, which are a bit smaller, and can be arranged so they fit around the obstructions on our roof. After the bid, we had to do some foundation work. We contacted the salesman, let him know we were planning to move ahead with Sunlux, but the project would be delayed. When we were ready to move forward, it became a huge cluster#&%@. We had to send over some pictures and measurements around our electrical panel. We didn't hear anything for a long time, until we heard that our original project manager was no longer with the company, and that we would have to re-measure and re-send the pictures because her files were lost. This delayed the project by at least a couple of weeks, if not a month. Then, we were told to wait. And we waited, and waited, and waited. The only times the project manager returned our phone calls was after we called the salesman out of frustration. At one point, the company had been notified that the permits had come through, but because they didn't have them in their hands, they refused to put us on the schedule.
Finally, we got the go ahead, two months after it was promised. The installation went relatively painlessly. If this review was for the installers, instead of the company in general, it would be four or five stars. They finished the installation in mid-March. We were told we would be contacted within 10-14 business days to schedule the final inspection. We heard nothing. I tried contacting our project manager, and again, crickets, until I called our salesman. Then, we were told that we would have to make the final payment before the system could be turned on. We paid about 75% upon installation. No one told us we would have to pay the other 25% before having the system turned on, but nonetheless, we paid. Then, we were told that Sunlux neglected to file all the paperwork with the city. After they did that, we then received an email saying the inspection would happen on the 12th of April.
On April 12th, we got a knock on the door. The Sunlux employee was an hour late for the inspection. He was very apologetic, but his excuse was that he was stuck at someone's house because he was being yelled at by a very angry customer. The employee told us that Sunlux was a horrible company, and that all customers were angry. This may or may not be true, but we are one of the angry customers. Right now, we have $25k worth of useless glass sitting on top of our roof. I suspect it will get turned on one day, but for now, we continue to pay exorbitant PG&E bills, which is precisely what we're trying to avoid. If this isn't remedied immediately, we'll be contacting a lawyer.
As for the delays, we know, things happen, but the fact that there was little to no communication, and that we weren't given all the facts (like that they were waiting for us to pay the final payment), makes us wonder how and if they'll honor the warranty.
Friends and neighbors want to go solar, and they have asked for Sunlux's contact info. There's no way we'll recommend them, unless things dramatically change soon. At which point, I'll update this review, and perhaps their star rating.My experience with SunLux was wonderful. The person that was assigned to work with me was Jennifer. Jennifer did a great job in coordinating with me and making sure I understood the next steps. They were good and they fought for my business. The other guys were trying to match what they did. I came to the ultimate decision that if you couldn't come up with what they came up with, you don't deserve to take their business. One of the things they did for me was I recently bought an EV vehicle and they threw in a level two inverter for this vehicle, which is gonna save me tons of hours of charging. They rock. Then the owner called me when I was getting ready to go with another company, who actually tried to match theirs. I liked them. I was so happy with my experience with them.
Cynthia 7/02/2020I recommend SunLux for solar without reserve. Electricity is getting more expensive and their customer ratings and working with them initially for the quotes helped me choose them. My panels got installed in December of 2019 and everyone I dealt with through the whole process, from beginning to end, was very professional. They took care of everything, and there were no surprises. It was exactly as they had advertised. The cost is great as well. I paid less than I expected.
Scott 5/06/2020Our bill was too high and so we decided to go solar. We went with SunLux and the installation of our panels went pretty well. Now, I'm able to run the air conditioning when it's hot and not worry too much about the bill.
F. 5/09/2020I love to do my research and obtained quotes from more than 5 different installers before selecting Sunlux to install my solar system. One key piece for making that decision, besides researching all of the equipment and cost, was a result of reading positive reviews much like this one. The employees answered all of my questions and maintained communication throughout the process to let me know what stage the project was at and what I should expect next. This was huge for me as several of the steps involved getting permits, submitting plans, and obtaining inspections which don’t necessarily require the customer’s constant participation. As such it would have been easy to feel like nothing was happening or that my project was not moving forward had my project manager not provided those periodic progress updates. From start to finish it took just over 2 months from the date I signed the contract. The install itself took a couple days due to rainy weather. My wife and I are very pleased with the work that was done.
NickH 4/03/2018I'm glad I didn't give up on my solar project because I almost did. Back in 2019, I was ready to move ahead with the project and went to Energysage.com get quotes. I've had over 10 quotes and I actually even signed up with another installer at the time (not SunLux) and started the project. Then shortly after the project started I was told they discovered my roof had issues so the project was cancelled. I cancelled in part 1) the installer didn't do roofing and I didn't want to deal with multiple contractors and 2) the unexpected cost in the project. And apparently, the installer wasn't too excited about either, it seem. I guess most installers out there just want the easy installs but that's not the real world out there.I all but had given up. Then 6 months later I decided I give it another try and recalled Sunlux had given me a quote prior but never follow on it. Explained my situation to Tracy, my Sunlux consultant and he said my roof is certainly not an issue. He was very responsive to my needs, customized a system that I want and even had a great suggestion on the panel placement. How it looks is as important as the power.So with contract signed, this is typically where most solar project fall apart (right?) and this is what I heard from my neighbors with their solar project from a different installer. Nope, not with Sunlux. The project moved quickly and it stayed that way. I got coordinated with the project manager Jennifer and she made sure all my concerns were addressed. Even with Covid, the project took no more than 3 months and the bulk of the wait is with permitting. Very happy with the overall install experience, pricing, and service. If you have a roof issue like mine I highly recommend you give Sunlux a try. Highly recommended!
Simon 6/24/2020Very responsive. Excellent service. It has been over a year since they installed our solar system, still they provide #1 customer service.
Indi G. 6/21/2019They did a good job installation was very quick. They were on top of the Issue when my inverter went bad, they had to change it out so it took me off the solar grid for about two weeks. Technical technical support hasn’t been very helpful but they seem to be a good company.
Tim T. 2/06/2020
Lar B. 9/05/2018 SunLux is growing into Northern California. I was a bit skeptical about doing business with a company still based in Southern California, but they sent a crew up to do a site inspection and a crew to do the installation. When the installation was inspected, the city inspector complimented then on the job they did Frank, the crew lead was great at keeping us informed throughout the installation process and his team, Art and Eder were neat. Lorena, the project manager was very good about communicating about the design process, permitting, and everything happening behind the scenes.
I can recommend them without reservation.I was very pleased with SunLux Energy. I live in the city of Glendale, California and we must have the most difficult permitting process ever. We started this process on April 23rd of 2020 and it took almost one year to pull the permit just to have SunLux come in and install the solar. We had an original project manager who left the company and kinda left us hanging for a bit. But the next project manager that came in did an excellent job trying to recover and stuck with us throughout the process. I really appreciate that. They know how to work through the process and they worked very diligently. Everything was installed. All the detailing was done and wrapped it up and commissioned in four to six weeks. It was fast. It’s nice to make your own energy. When they installed it and they commissioned it, we were partially through one cycle and we get billed every other month. I'm waiting for two full months to pass in order to see the benefits but I could tell right now, I've already looked at the kilowatt production per week and per month and we'll be able to pay off the system in pretty quick period of time.
Michael 4/21/2021So far, SunLux has been great. They were competitive with price. They weren't the cheapest company that I went with, but I'm hoping I’m getting what I'm paying for. So far, it feels like it. They provided various financing options, and they were transparent about it. They said, “We have these companies. There's like 10 or more. You can pick whatever makes the most sense for you based on APR or anything like that.”Don was the engineer that talked to me directly, and he was very informed about the industry. In fact, I chose SunLux because he gave me a little more technical information than some of the other agencies. He also made a point to recommend the specific LG panel that they have, which nobody else seems to carry. Instead of converting to DC power, it converts to AC power right at the panel. That was nice.I got 29 panels, and installation hasn't been completed yet. They're still going through the permitting process, but that's almost done. Erica is my project manager. She’s been really communicative and if she doesn't know the answer, she will find out. I see messages from her late and early, and I can tell she's working hard to keep all the plates spinning, which is not easy.
Matthew 12/02/2021This is actually my first time writing an online review as I felt Sunlux was truly amazing and professional to work with. Being naturally skeptical about to idea of solar all together and after researching numerous companies, the following outlines a truly great experience. I believe the whole process took about 3 month from around late August to early November.
Fernando Martinez 12/10/2020
The Team (at least who I got to work with):
Chris A, Michael V, Erika G, Jessica B, Michael McC. * From presenting, keeping me updated, and promptly answering question, they were all truly professional every step of the way.
The Process:
1. Upon reaching out with interest, an online live presentation was scheduled. Equipment description, sky view simulation of panels installed on my roof, costs, warranties, payment options, tax-benefits were very well presented. I never felt pressured into making a decision on the spot, which I don't with similar financial decisions. I recall saying I needed a couple days and was politely understood.
2. After doing the math, it just made complete sense. I called back and signed. FYI: There are several financial options, chose what works for you.
3. Home/Roof Evaluation was scheduled, Final Design sent for my approval, installation day, city inspection, and final touches all ran smoothly with no issues. Whenever I had a question, someone got back to me within an hour. Sometime minutes.
The Results:
One month into my panels fully operating, I could not be happier. Even during these short and sometimes cloudy days, my bill is -$3. Yes, negative. Meaning that my electricity company owes my money for a change. My last 3 bills had been around $300 per month.
The Future:
The installation and panels are pretty much bumper to bumper warrantied for 25 Years. While I hope I never have use for it, I feel confident that Sunlux will assist in resolving any issue.
Pamela R. 5/18/2019 This review is being posted 1.5 years after the installation to say that if I could give them even more stars i would!!!!! Keep reading to the bottom! Obviously, they did a great job on the install, super nice, etc. On my one year anniversary of solar, I got a small check back from SCE, which means that the calculation of solar panels was absolutely spot on-- Goldilocks, not too many, not too few!!!! MORE IMPORTANTLY, they have the best warranty in the business-- 25 years "bumper to bumper". They use the Solar Edge phone app so that I can monitor the power production which is very cool and I watched it for a while, but I got bored because every thing was going so great!
MOST IMPORTANTLY!!!! SUNLUX WATCHES THE SOLAR EDGE APP for you and two weeks ago, out of the blue, Garrett, the owner, sent me an email saying that one of my inverters (I have 55 panels) was underperforming and that he was going to replace it!!!! READ THAT AGAIN! What an amazing business man!!!! What a great company!!!!!
HONESTLY, I chose them because they had THE BEST PRICE and the BEST WARRANTY, although I never thought I would need the warranty. What I didn't know, and wish I had was that I was really buying the BEST PEOPLE who were going to monitor and service my system to give me the BEST RESULTS OVER THE NEXT 25 YEARS!
Thanks Garrett and all of your people for the great product, service and being a really responsible and value added business. With the Federal tax credits for solar ending after 2019, YOU SHOULD GET SOLAR WITH SUNLUX ASAP!!!!
The arithmetic is super simple!! Electricity in Southern California is super expensive, the 35% federal tax credit is ending, you are prepaying 25 years of electricity at a dramatically discounted rate. Get Solar but make sure it is with SUNLUX!My father-in-law recommended SunLux, which made me decide to go with them. They could reply to emails a little bit faster but it was good dealing with the customer service team.
Ian 3/02/2021
Heather C. 8/26/2019 Extremely happy with the entire process! We did a lot of research and received numerous proposals. I am very glad I went with Sunlux! Every single person I came in contact with was courteous, knowledgeable and professional. We also had Sunlux repair our roof prior to installing the solar panels. We knew it needed fixing and they gave us a great price. Other companies had tried to talk us into a whole new roof, which was completely unnecessary! We worked with Chris Adams, he is fantastic. Give him a call if you are considering going solar, you won't regret it! The installation was clean and efficient from start to finish and the crew was very respectful of my home and the fact that I was working out of my house while they were here. Highly recommend Sunlux!
Paul G. 9/11/2018 Great Company. Great team. They did what they said they were going to do. They were timely, efficient, responsive and pro-active. And even went above and beyond when I thought a noisy air vent had been caused by the install they came back out to assess the situation. They submitted all of my rebate forms for me, including the Edison paperwork. I didn't have to lift a finger.
Great Pricing. Outstanding Service. I highly recommend SunLux.I recently completed my solar project with SunLux. They did a great job with my installation. They set the proper expectation on start and end times of the install and the communication throughout the project was excellent. Freddy and Liz were always quick to respond to questions and were so helpful all along the way! I did have one issue with the wiring I wanted corrected. The owner of the company contacted me directly and personally ensured that the issue was addressed. For me it is great to see the owner backing up the work first hand ensuring the customer is happy when the work is done. I would highly recommend SunLux. Oh, and their prices were far better than any other I received. Bring them in without hesitation.
Dave M. 5/01/2019Extremely Happy!! I live in Northern CA. I obtained 4 bids from local solar installers and 7 from the EnergySage website. I had done extensive research regarding the ratings for solar panels, inverters, monitoring, etc. SunLux was the first to respond from EnergySage. Their bid was an unbelievably low price for the top of the line Panasonic 320 solar panels, Optimizer inverter and SolarEdge monitoring system. The price was 2/3 ($11K less) than what I had been quoted from 3 of the local companies. When those 3 companies contacted me to see if I wanted to sign a contract with them, they asked why my answer was no. When I told them the price and equipment included, they each said something was wrong and I wasn� t getting what SunLux quoted� � it wasn� t possible. SunLux also beat every other company from the EnergySage website. Because the price was so good, I increased the amount of panels I purchased from 25 to 27. I researched SunLux� s reviews and stability and felt comfortable to proceed. They traveled a very long way to install my system; I� m the furthest north they have ever been. The crew was great. All were very hard workers and got the job done. I just went online with my energy company towards the end of May 2019. Each of my June and July 2019 energy bills were only $23, which is mostly for the natural gas for the hot water heater. My heating/air is all electric. I am producing more than I using at this time. June and July of 2018 bills were $253 and $435 respectively, including the natural gas. My winter energy bills are very high also. I can� t wait to see what the net result will be after a year.
Lorrie W. 8/07/2019I kept on going back and forth and wavering if it was something I wanted to spend that much money on, if I wanted to come out of pocket and pay for it or if I just wanted to finance it. Finally, I thought of financing it, and once I made my decision, everything after that went fast. The people did a good job with the installation. One of the screens was broken so they had to replace that. There was one decision they had where they thought they could move a couple panels, wasn't in the right place, so they called and got the approval through their people and then me about it. I told them if they figure it will be better in this location then that's fine so they moved everything and set it up really quickly.From the beginning, know how many panels you really need. I expressed that to the guy I was working with. When I looked at everything, it seemed like the amount of panels I got is what I really need, so he developed the system perfectly, above and beyond what I thought. When I look at the charts, I'm producing 33% more than the average people. Once summer hits, I’ll produce a lot more.
Timothy 5/14/2021I thank you for your professional and service oriented relationship
Cindy P. 6/06/2019I cannot say enough good things about SunLux. From start to finish our project was seamless. Sunlux provided us with updates through the whole project. We always knew what was going on and what the next step would be. Everyone we met or came in contact with during the process from the sale to final inspection was AMAZING! I would recommend SunLux to anyone looking to install solar.
Michelle P. 2/22/2019Service is one of the key items that I decided to go with SunLux and quality is one of them too. The sales guy was very approachable, responsive and always available for me if I have questions. The installation took half of the day. Once our local electricity company approved, they gave me a call right away and said they could come the next day. They came on Saturday morning around 7:00 and it took them until 1 o'clock or 2 o'clock. They cleaned up a little bit then they left. However, there is one issue. Once they had finished, one of my breakers was not being reconnected well. I had to call them to come back to put that back and they were very responsive. The next morning, they came again and fixed that right away. That's a plus for them. I like SunLux Energy. I like the service that they have right now. Most of the contractors, once you've paid in full, they're gone. They never respond to your call. But SunLux still responds to my call. They still send me text messages every once in a while asking me how the generation is going. I like the way that they make sure their customer is well-satisfied.
Ryan 2/11/2021
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