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Solar Energy Questions

your solar energy questions answered

How does solar work?

How does a solar panel photovoltaic system actually capture electricity? Learn more on our How Solar Works page.

Where do I go for general or technical solar support?

We are known for our world-class customer service, and our reviews and ratings prove it! Our US-based service team is here for you, whether for troubleshooting or simply explaining how to read your new electric bill. Call (877) 467-6712 for support now.

What areas does Sunlux service?

Sunlux offers solar panel installation, battery backup systems, EV charging systems and smart home solutions to customers in Southern California and central Texas. Learn more on our Locations page.

What kind of warranty does Sunlux offer?

Sunlux wants you to enjoy solar power hassle- and worry-free. That’s why we guarantee our work with a best-in-class 25-year comprehensive warranty—the best in the industry. Learn more on our Solar Warranty page.

What happens if I have a warranty claim?

Filing a warranty claim with a manufacturer can be a long and painful process. If something breaks, we’ll fix or replace it immediately and deal with the paperwork and manufacturer ourselves. We’d rather you spend your time on something you actually enjoy doing. Learn more about our solar warranty.

Will Sunlux guarantee my solar energy output?

When you purchase our Platinum Protection Package’s performance guarantee, you’ll never have to worry about a thing. If there is a shortfall in production, we’ll reimburse you for the difference per our contract payment schedule and optimize your system for peak performance, at no charge to you.