Sunlux is super professional. They installed our solar within 2 days of the approved permit. Our Project Manager Erika ****** is super efficient and responsible. I had an issue with the power on Friday night after the installation and sent her an email at 12:17 AM midnight. The tech shows up at my door the next morning at 8AM. When I saw the tech, I am speechless with their service. Jerry **** is my sales representative, very knowledgeable about the solar, and usually, reply to my text in a minute. He even helps me take some pictures of the solar panel with his drone. I would like to give them 6 stars! I never have this kind's positive experience with any construction projects.

Sunlux did a great job planning our system. Working with the city during the restrictions of COVID was an extra challenge, but Sunlux took care of everything. The installation was all complete in 8 hours, including a new service panel. The system is working as advertised. We are very happy with it.

My meeting with the sales representative was done online via Zoom and he was able to present the background of the company, options for the house, and an overview of the process, should I decide to move forward with them. He went through a basic design and potential, given my location, and gave an overall pricing review and the various guarantees associated with it. SunLux's warranties and guarantee seemed longer than some of the other solar providers around the area. I decided to move forward with them and go with the in-house financing for that.The purchase was fairly easy. Everything was done online, via phone calls, or through web meetings until they needed to come out and do an in-person project review to take a look at the site by one of the project managers. Between when the equipment was actually installed took a couple of weeks. The main holdup was the permitting process. Given the slowdowns with the city, that took a lot longer than we had anticipated. We were originally supposed to do the install in November and we didn't end up getting the approval to do it until early January.Once everything was installed, the city came out and did the inspection within a week. They were able to get the system approved and going. Then, the process with SoCal Edison was another two weeks at the outset. It took 10 days tops to get the permit to operate and go live. It's been live for about a month now and I wish that the app to monitor the production was better. These are LG panels so it's an LG app and the app doesn't work for the phone so I have to do it online. It's a cumbersome system. But the actual energy production seems to be on par. My first month's bill has come back, and it was like $20 from the Electric Company, which is pretty nice.

Great communication through whole process. Continued support and answers all questions promptly. I did a lot of research on companies and their mix of pricing and customer reviews made them the right choice for our family. I highly recommend this company for your solar needs.

I am very pleased with SunLux. Everyone I spoke with was helpful and friendly. When problems arose, they were quickly resolved. Since the solar panels have been installed everything is working well and functional.

Our sales Rep Mark T******* was really nice and walked us through the entire process during our solar hunt. The rest of the team kept us updated on what was going on behind the scenes. We financed solar, and I was upset that I had to open an account with another bank. Going to have to put the foot work in later to close the act once our loan is paid off. The installation was seamless and the installers were friendly. Sarah C******* took care of everything with our HOA and SDGE. That saved me a lot of headache. Looking forward to saving some money with solar.

I'm glad I didn't give up on my solar project because I almost did. Back in 2019, I was ready to move ahead with the project and went to Energysage.com get quotes. I've had over 10 quotes and I actually even signed up with another installer at the time (not SunLux) and started the project. Then shortly after the project started I was told they discovered my roof had issues so the project was cancelled. I cancelled in part 1) the installer didn't do roofing and I didn't want to deal with multiple contractors and 2) the unexpected cost in the project. And apparently, the installer wasn't too excited about either, it seem. I guess most installers out there just want the easy installs but that's not the real world out there.I all but had given up. Then 6 months later I decided I give it another try and recalled Sunlux had given me a quote prior but never follow on it. Explained my situation to Tracy, my Sunlux consultant and he said my roof is certainly not an issue. He was very responsive to my needs, customized a system that I want and even had a great suggestion on the panel placement. How it looks is as important as the power.So with contract signed, this is typically where most solar project fall apart (right?) and this is what I heard from my neighbors with their solar project from a different installer. Nope, not with Sunlux. The project moved quickly and it stayed that way. I got coordinated with the project manager Jennifer and she made sure all my concerns were addressed. Even with Covid, the project took no more than 3 months and the bulk of the wait is with permitting. Very happy with the overall install experience, pricing, and service. If you have a roof issue like mine I highly recommend you give Sunlux a try. Highly recommended!

I heard a lot of things about SunLux that were positive and I had interactions with them that were also positive. The person was extremely knowledgeable and answered all my questions. They were receptive and responsive. I was very happy with them.

SunLux kept me informed all the way through the purchase and installation process. I was informed of various changes in the status or things like when it went to permitting and when they were gonna come in and install or do the measurements. There was one day when I wasn't at the house as I was supposed to be and they turned up to do the initial survey. But we managed that remotely, which was wonderful because I didn’t have to leave work. From that point on, it was seamless.They had to put a new breaker box on the property and they had to take out the old one. They took out part of the outside wall to get the new one in but that couldn't be covered up or made good straightaway until the city had inspected it, which was going to be about two weeks. They covered it with an awning and it kept it all dry and safe. As soon as the city had inspected it, they came and made good, the wall. Right now, you couldn't even tell it had been taken apart. They did a great job.

Our experience with Sunlux was great. Our initial consult with Tracy was scheduled promptly and I was seriously impressed with his level of knowledge and ability to answer all of my questions. The system was designed and sized exactly as I wanted and meets the needs of our current and expanding family. The install team was professional and courteous. I did have to monitor them a bit more than I had wanted to insure everything was done to my exacting standards but in the end it turned out great. It has been a month and the production is right on track. I am already saving money! It was a great experience from start to finish.

Always kept me informed about the process of our installation. Professional run company from the salesman, engineers, and installers. Came back 5 days after installation to ensure all was running smooth.

I really like my interactions with Sunlux, and I’m very happy. Mark, who was my person, was really informative. I priced at least one other company, and their price and product look much better than what I saw from another company. We're just in the process to get the panels installed, and Sunlux's estimate is three months from beginning to end. They did the site audit, and right now, their engineers are drawing up a plan, then they submit those to the city. The city then comes and inspects, then they say if we have to change or fix something, and once it's approved, Sunlux will start to do the install. They also have to get it hooked up to the grid. So, there's a process with Southern California Edison.

We spoke with about 5 different solar companies and we liked Tracy at Sunlux the best! Getting started was super easy, and once the black panels were installed, they looked amazing and blended right into our black roof. Danielle was a fantastic project manager and was super responsive, informative, and had excellent follow-up. The most satisfying part is when you start to see your panels producing the first day!

Very happy with my Sunlux System, professionally installed and great service! I am now a net producer of electricity and my monthly SCE bills are in the single digits and before where north of $400 per month! Thank you Sunlux!

Sunlux install the Panasonic panels on my roof. At every process, Sunlux was courteous and efficient. They finished installations in a day (but took some time to get permits). The panels work great and I'm saving on electricity from the first day they started working.

The entire process from initial contact to the final install and activation of the system was professional and done extremely well. Everyone we dealt with was courteous and helpful. All work was done very well and completed in one day. The panels look great. Super clean appearance with nothing showing on our roof except the panels. I definitely recommend SUNLUX.

I worked with my salesperson Adam for almost 9 months. He was patient and answered every question I had. My project had A LOT of moving parts. Starting with a 23-panel system and a new electrical panel. We also needed a new roof (pitched and flat) with radiant barrier and a skylight added. On top of all that, we had 2 other vendors doing lots of other work, all of which had to be done in coordination. This was not an easy project for any of us but in the end, everything looks amazing. Let's not forget the satisfaction of seeing my meter running backwards!!!

Great service, attentive to my needs and I got no complains. Great contractor.

We talked to three different providers and SunLux gave us the best presentation and explained things more than the other ones. Installation went smooth and they were done in no time. The reps were great as well. We're happy.

The main factor that played into going with SunLux was a presentation I got from my energy company that installed it, Green Convergence. They were fantastic. They explained to me why SunLux panels were better, as opposed to the other ones. I did about five estimates, and Green Convergence was the only one that presented me with SunLux panels. I did my consumer research, and at the time, they seemed to be the best. I live in California, and my panels are still working probably 99% of what my first year was. I've not had a problem with them. I do have them cleaned professionally every nine months.From start to finish, everything was fantastic and the personnel was extraordinary. There were a few hiccups and they rectified the situation rapidly. There was a hiccup with getting my rebate from Southern Edison and they're working on that problem now. Unfortunately, with the Tesla Powerwall, I had to wait nine months. Other than that, I'm really, really happy.

Three companies called me to give me a quote. When I reviewed the quote from SunLux and the equipment that was gonna be placed, I liked it a lot better. It was not the price that I liked but the system. It was a better option for me. It was going to be LG panels, and they were going to be 375 watts each panel. They were going to be providing 7.5 kilowatts.The SunLux representatives were helpful, knowledgeable and pretty professional. The salesperson had a really good communication. Also, the project manager was always in contact with me. I got 19 panels because they were gonna provide the energy that they promised that they were gonna get me. The installation went pretty smoothly.

Sunlux won the bid. Received quotations and inspections from three of the biggest solar companies.
Although the prices were similar, Sunlux was able to acquire a unique loan at an amazing interest rate. Also, they did not try to oversell the number of panels.
Installation was fast (4 hours), clean, and almost invisible. Looks great with no system problems in 3 months.

4/18/2020 Solar for my house. When purchasing Solar I interviewed about 8 solar companies and I hired Sunlux because of there consistent quality of work. These guys would call the night before coming out and tell me that they we're coming out in the morning to start the work of installing solar on my house. They showed up right on time, work hard until dusk, never took short cuts and always keep me informed of what they were doing on any given day. When the city inspector came out I met with him as well and he confirmed what I already new. He said, I see a bunch of Solar companies today installing solar on peoples houses, but these guys do it right every single time and they never take shortcuts. Sunlux is the best and they back up their work with a 30 year warranty bumber to bumber, if anything goes wrong. I will refer them business all day long, Jon

The customer service with SunLux Energy is outstanding. They're constantly on top of everything. They kept me apprised of every step that was being taken. My project manager, Berlin, was fantastic. What's shocking was that they buy the panels from a distributor and they don't tell you what it is. Once we were into the project, I got a certified letter stating that if SunLux doesn't pay their bill, I'm getting a $14,000 lien put on my house. It never happened because they did pay it but I was very aggressive at first with these people thinking I didn't do business with them. I didn't sign any contracts with them. After doing a lot of internet research and so forth, I learned that this does happen if companies go belly up. Even though I didn't make any business with the provider of the solar panels, they have a right to put a lien on the property for their merchandise. SunLux provided me the document saying that it was paid in full then they forwarded it directly to the company and I didn't have to do anything further. But it is kind of scary when you're in a contract with a company like this and you get this in the mail, and they don't tell you that this is gonna happen.The guys that came over were very professional but it took about two months until I went to full production because half my panels were wired incorrectly. They came out once and tried but couldn't figure it out. We had to set another appointment for about three weeks out. Then they sent a crew of two guys. They spent all day and finally found the problem. There was reverse polarity on one of the panels. Having SunLux, I'm saving a lot of money. My payments for the solar panels might pay the rest of my life for these things but for me, my payments are $170 a month. My average electric and water bill every two months was between 1,100 and 1,600 for a family of three and a swimming pool. The electric portion of it was between 600 and 800. I got air conditioning last year and my bill probably would have been about 1,700 just for electric. Now that we have the solar panels, the most I've paid for electric so far has been $65. It's definitely paying off for me.

SunLux came highly recommended as an outstanding company for our solar needs, and they did not disappoint us! We wanted to add a battery backup unit to our existing solar system to prepare for power outages and emergencies. After doing our research and contacting a few solar companies we choose SunLux. They presented the most comprehensive plan, worked with us to make sure they met our needs and have a wonderful professional staff that made the entire process seamless. They made the installation a smooth experience, from securing permits and dealing with SCE for connection to the grid, it couldn� t have been a better experience. The installers were professional, neat and experienced and had the system installed in a day. The few places they had to chip or cut away stucco were patched, repaired and blended in perfectly. SunLux facilitated our new battery backup system into our SolarEdge online monitoring account so we can monitor our entire system from anyplace. We highly recommend SunLux for any of your solar needs!

We are producing clean energy!

When we decided to go solar, our most important decision was to go with a company that would stand behind their work, the products they installed, and provide unparalleled customer service. After researching many companies we decided to go with Sunlux, and we are glad we did.

We believe the true test of a company shows up when "hurdles" are thrown at them... Demands from solar panel manufacturers onto solar companies making solar panel sourcing difficult, to working with "demanding" city permitting and building & safety departments, and of course the whole Covid-19 issue that everyone has had to deal with. Through it all, Sulux had our back.

I can't speak for the city you live in, but I would say by far, working though our city's permitting and building & safety departments were the most challenging aspect of our project. Our city has the most nit-picky reviewers, which at times I believe that their goal is to reject, reject, and then reject again, solar plans, all while our contractor (Sunlux) is doing their best to provide corrections, updates, and information requested by our city's permitting departments. Sunlux hung in there, and got our system approved (which was no small feat!)

Once approved, it took about two months to get an installation date (the whole industry is currently being "pounded" with everyone trying to go solar to take advantage of the tax credit). Once we got our installation date, our system was installed in two days, then it was city inspected and passed 22 days later, then it was commissioned the following day, and we have been producing clean energy ever since!

From the system design and options selection process (thank you Jerry Hong) through coordination and oversite of our project (thank you Berlyn Yamas), Sunlux as a company kept us informed, responded to our city's numerous requests for design details and specifications, and kept us on track even through these "Covid times". All personnel that we contacted were safety conscious, respectful of our home and property, and most of all considerate. We would not hesitate to recommend Sulux to anyone considering a solar system, they are truly a standup company!

Very positive experience with SunLux solar panel lease installation and service to this point.

I picked Sunlux for solar to install on my elderly parents house. This was after 5 other quotes. Price was the best. From signing contract to power up was better than imagined. Even with weather delays (wet in socal this year) they got past the delays. Customer service is fantastic. They know how to design a system. I recommend them highly.

My sales rep was easy to deal with and he took care of everything on the first call. The installation was great. We started in December and they installed the system in February.

The engineer that I first talked to was very knowledgeable, and he had a system himself. I had a few drawbacks, and I didn't know how it would work, but he could answer all my questions. He was very good. Alex, the project coordinator, kept me up to date and worked around my schedule. The staff that came out here were very professional, and they did their job well. So far, I've been producing more than I'm using. The cost of the service is very fair, because I know the electric company is going to be increasing.

Please do your solar system research homework. I spent almost 8 years researching and interviewing prospective solar installers and finally settled on Sunlux Energy Inc. My installation was one of the first to use both solar and battery systems. This install was tough going at first, however, Sunlux provided on-going support throughout the entire process. In fact, Sunlux continues to provide great support to this day. My first yearly bill indicated that SCE owed me. Wow! Now that's a smoking solar/battery system. Kudos to Sunlux Energy Inc.

I have considered solar installation for some time now. After making the decision to move forward with solar, I invited 5 solar companies to provide me quotes. Of the 5 companies, only 2 provided full service (roofing work) including the changing of high profile vents to low-profile vents and relocation of vent pipes in order to not have sporadic placement of solar panels. I was interested in uniform placement of the panels without large gaps to skip over vents or vent pipes. The sales rep, Chris was very knowledgeable. He made every effort to answer my questions. Like many other customers, I had many questions and specifics to discuss after our initial meeting. Chris made every effort to call me back and answered all my questions (sometimes even in the late evening because he did want a day to go by without calling me back). Once the documents were signed and the project was underway, the project was handled by the project manager Danielle. Like Chris, Danielle was very responsive. She kept me informed at every step of the project. She ensured I was aware and understood of all the details involved with the particular step in the process we were in. In fact, Danielle even called me to congratulate me when Southern California Edison granted my Permission To Operate. The installers were all very prompt and courteous. Due to rain, the installers had to stop working and gave me what sounded like a heart felt apology for having to stop working. Imagine that, it goes to show the level of commitment and pride in their work. From beginning to end, employees of Sunlux have demonstrated their diligence and commitment to their customers. In turn, Sunlux shines as the solar installer of choice. With employees like Chris, Danielle, and the installation team, I would recommend Sunlux to anyone!

Partly the reason we went with Sunlux was because it was more competitive on pricing. I’ve gotten communication, at least. But it has been good.

Sunlux was able to give me a better plan and their design was better too. Mark, the sales rep, was terrific.

I was trying to get our energy costs lower because of early retirement. We had a gentleman from SunLux Energy come out and he did an excellent job. We liked his sales presentation so we decided to go with it. Every interaction that I had with every person that worked for the company from the salesperson all the way through the people that came out and did the inspection of our roof had to coordinate with my roofer to get the system in place and that went well. They were all professional. But I wished the process of getting the system in would've been a little bit faster from start to finish. Permits had to happen and there were a lot of different players came in. There was a lot of cooperation and everybody was professional. They didn’t leave my yard with a lot of rubbish or anything like that. So, I was quite satisfied with the way everybody conducted themselves.We put some money down and then we did the financing. There seemed to be enough options to accommodate us for what we needed. So, everything went well. For the first couple of months, everything seems to be really well. The system is producing enough energy and it’s accomplishing everything that has been promised to us. SunLux did a good install job. The system looks beautiful and it works. Overall, I’m very happy with the experience and I have referred a couple of people to SunLux.

I had a very pleasant experience with the rep of SunLux. He was very knowledgeable and he answered all of my questions to my satisfaction. When I went with the financing of my solar panels, I went with a different company, Sunrun so that means that SunLux still does not have the financing business 100%. It would greatly improve their company's products and service if they can finance customers on their own. But SunLux helped me through the financing process. The installation team was also very respectful. I knew what was going to go on and it went exactly as planned.

The sales rep was great, answered all the questions I had and was very knowledgeable about the process and the different panels that I was interested in. I’m waiting for the HOA to give approval for the installation. Apart from that, the process has been very good. I haven't had any issues with SunLux, and the communication has been quite well.

We were supposed to get Solar from another provider, we signed everything but for more than 6 months, nothing happened. We then tried to contact Sunlux. The response time was fantastic. Our house was inspected within a week, a plan was set and within 3months, our system has been approved by the city and everything is done. I thought that was it. However, after a few months, I hear from them again to update me on their new monitoring system and explain to me how everything is going. They dont stop after you pay, they are there to support you even after everything. That to me is outstanding service.

Their rep was upfront and forward the whole way through. SunLux is doing a great job.

I reached out to the sales rep and he didn’t have to do a bunch of a pitch to me because I already knew what I wanted. He just confirmed that everything was the correct way. He answered all the questions I had. Sunlux just finished the installation on Monday so I’m still trying to figure it out and see how everything's gonna play out with Edison, my power provider. But everything seems to be running smoothly. You always get notified whenever there's something to do on the app and you do it such as in terms of the process. In terms of price, everything was good too because I got a few quotes from someone else and Sunlux beat them. At the end of the day, we went with them because they have a good reputation in the market.

Sunlux has done everything they said they were gonna do and they responded to every question I've had. Their contract was very detailed and it included the requirements that the law required. I'm fully clear about everything that is going on and how it's happening. It's been about a three-week process so far. We're in the engineering process awaiting a final design and plan. Everything's going as scheduled, as planned, as expected, and as they describe it to me.

Sunlux has been an amazing from start to finish. We had an excellent consultation and build for our system based on our past year with the electric company. Everything that followed was on schedule and delivered as promised. We had an excellent project manager that kept us informed of a few schedule changes. (Current state of affairs and rain). The installers were friendly and had great attention to detail. Sunlux delivered everything promised and then some. Highly recommended!

Sunlux is super professional. They installed our solar within 2 days of the approved permit. Our Project Manager Erika Garcia is super efficient and responsible. I had an issue with the power on Friday night after the installation and sent her an email at 12:17 AM midnight. The tech shows up at my door the next morning at 8AM. When I saw the tech, I am speechless with their service. Jerry Hong is my sales representative, very knowledgeable about the solar, and usually, reply to my text in a minute. He even helps me take some pictures of the solar panel with his drone. I would like to give them 6 stars! I never have this kind's positive experience with any construction projects.

I have just received my *PERMISSION TO OPERATE* from Southern California Edison confirming that my Self-Generation Facility is Interconnected to SCEs Electric Grid, ie my solar system can now export energy to the SCE grid and I get credit for it. This project started about 4 months ago when I finally settled on choosing SunLux Energy to install a Solar Energy System. Having talked to and discarded several companies before, I was impressed by what SunLux had to offer: a top quality system, very flexible configurations, multiple options, battery backup, and a great warranty covering roof leaks as well as their equipment. The SunLux Sales Representative, Ben Carton, was as pleasant as he was professional. Working from a few typical SCE monthly statements he came up with a configuration that would produce my average electric consumption plus a safety margin, along with a battery backup component to keep our choice of devices powered on in case of a power outage. The equipment itself is made by SolarEdge, an excellent solar energy products manufacturer, and by LG. The decision was easy, the mantle was passed to the Project Manager, Raul Rodriguez, who promptly set up an installation schedule which the installation crew stuck to. This crew was very professional and very diligent. 27 panels were installed in one day even though my roof is of an unconventional metal type. (Since the installation was completed we had a strong wind event and a couple of very stormy days with an unusual amount of rain, but no leaks and not a single panel budged.) At the completion of the installation, the mantle was passed to the SunLux Customer Service Manager, Garrett Kramer, who managed the setup, testing, monitoring and transfer of the system to me. To me, the quality of a system has as much to do with the quality of support as with the system itself. Working with Garrett was, and continues to be, a real pleasure. He is always available, he is patient, he responds to issues very promptly, often before I am even aware that there is an issue. He also guided the application to get the system interconnected to the SCE grid, which was finally approved last week. I am very happy with my SunLux system and would strongly recommend SunLux to anybody in the market for a top-notch solar energy system.

We had a really good Zoom meeting with Bill, our salesperson, and he was very thorough, friendly and knowledgeable. He answered all our questions, gave us a great PDF document that had all of our estimated savings and plans, and really demystified the whole process for us. There were some hang-ups with the plans for installation and how many panels we could get though. Now, Sunlux is hammering it out internally before coming back to us with a revised proposal. If they can't deliver on a proposal that has enough to justify the cost, we just won't do it, but that's nothing against Sunlux. It just happens to be what the situation is. We'll just wait and see if they can figure something out. If they can, terrific. If they can't, then we tried.

I saw a neighborhood family install the solar panel with the SunLux. So, I got the number and I called. I was in touch with Adam, the salesperson, and I was very impressed with his explanation. He was very responsible. And then later on, everything went smoothly, but the pandemic made things go much slower. My project is very simple but it did not pass the local permit department for the first time, then SunLux had to resubmit the plan. I was surprised to find that out. I waited for a long time. That was a little disappointing. The project started in October 1st. Three months should have been enough to finish by the end of 2020, but it did not until February 8. Everything else looked fine. Somebody kept me updated frequently, so I like that part.At first, I was able to get in touch with the project manager directly. But lately, it has been always like nobody doesn’t pick up and then it automatically leaves a message. That is a frustrating experience. I will try to call my project manager again because I know the first payment is due on March 9th, and so far, I’m anxious to know where shall I send my first check to.SunLux told me to use the LG if I'm going to choose a particular panel. I was using that, where each panel has its own inverter. But then the contract has an individual item of inverter. And then later on, they told me there was a modification. There should be no change. But because LG has its own individual inverter, so I thought there should be either price deduction or a better explanation on why the modification was done. They told me they were all using Panasonic. But then after a bit in progress, they told me they were going to offer the LG because they have a contract with them. That's a little hiccup that I would like to have a little clearer explanation. I would still recommend this company happily if somebody wanted to install that in the near future.

Sunlux had the slightly smaller panels that are more conducive, so I went with them. I liked the rep's level of communication. But the biggest thing for me is the supply chain issues hampered their ability to just stick with a specific vendor for their panels. When I first engaged, they talked about using LG panels, then about using Panasonic. Towards the end, they were, "I'm not sure if we're gonna be able to use the Panasonic. We may have to switch to Tesla." At which time I said, "I can't use the Tesla because I won't get a comparable sized system." They said that they would make available the Panasonics. So managing their supply chain for the consistent product delivery would be the area that I would improve the most. Other than that, I would not hesitate to recommend Sunlux to a friend. But I would warn him that supply chain issues are impacting their ability to do certain layouts.

SunLux quickly understood our needs and designed an appropriate system with quality components from the beginning. Competitors started their proposal with a lesser system with lower quality components. After weeks of working with a competitor, they came up with the exact same system as SunLux and at the same price. The main reason we liked SunLux is that we had roofing issues. Competitors wanted to sell a whole new roof while SunLux came up with a much less expensive solution.

This review is being posted 1.5 years after the installation to say that if I could give them even more stars i would!!!!! Keep reading to the bottom! Obviously, they did a great job on the install, super nice, etc. On my one year anniversary of solar, I got a small check back from SCE, which means that the calculation of solar panels was absolutely spot on-- Goldilocks, not too many, not too few!!!! MORE IMPORTANTLY, they have the best warranty in the business-- 25 years "bumper to bumper". They use the Solar Edge phone app so that I can monitor the power production which is very cool and I watched it for a while, but I got bored because every thing was going so great!

MOST IMPORTANTLY!!!! SUNLUX WATCHES THE SOLAR EDGE APP for you and two weeks ago, out of the blue, Garrett, the owner, sent me an email saying that one of my inverters (I have 55 panels) was underperforming and that he was going to replace it!!!! READ THAT AGAIN! What an amazing business man!!!! What a great company!!!!!

HONESTLY, I chose them because they had THE BEST PRICE and the BEST WARRANTY, although I never thought I would need the warranty. What I didn't know, and wish I had was that I was really buying the BEST PEOPLE who were going to monitor and service my system to give me the BEST RESULTS OVER THE NEXT 25 YEARS!

Thanks Garrett and all of your people for the great product, service and being a really responsible and value added business. With the Federal tax credits for solar ending after 2019, YOU SHOULD GET SOLAR WITH SUNLUX ASAP!!!!

The arithmetic is super simple!! Electricity in Southern California is super expensive, the 35% federal tax credit is ending, you are prepaying 25 years of electricity at a dramatically discounted rate. Get Solar but make sure it is with SUNLUX!

Made solar easy! the entire process has been little to know effort on my part. From quotation to install everything was easy. No hard pressure sales tactics! honest pricing and a great team from the inside people to the installers! If you are thinking about going solar you just need to call these guys!

Sunlux was patient in answering all my questions. Work was clean and timely. Follow up was great. Everything was as promised. I highly recommend Sunlux.

Starting with initial consultation to installation with SunLux was real smooth. There was a little glitch with county inspection, but SunLux technicians took care of the issue. I was well informed about each stage of the process. Whole process took less than 3 months which is shorter than what I expected. Everyone from SunLux that I dealt were as pleasant as they we're professional. I am happy with my decision to go with SunLux.

My experience with SunLux was wonderful. The person that was assigned to work with me was Jennifer. Jennifer did a great job in coordinating with me and making sure I understood the next steps. They were good and they fought for my business. The other guys were trying to match what they did. I came to the ultimate decision that if you couldn't come up with what they came up with, you don't deserve to take their business. One of the things they did for me was I recently bought an EV vehicle and they threw in a level two inverter for this vehicle, which is gonna save me tons of hours of charging. They rock. Then the owner called me when I was getting ready to go with another company, who actually tried to match theirs. I liked them. I was so happy with my experience with them.

Our servers were shutting down all the time, and so we were losing a lot of data every time they shut down. One of the solutions was to get solar and we were already looking into solar, so it kind of worked out. SunLux was a recommendation. Their representatives were very responsive. Installation took less than a week, but it was pretty smooth. The cost of the service is fairly competitive. Go for SunLux.

I worked with Mark and didn't get the best impression of him at first. He talks a lot, and I’m more "get to the point". He was persistent and kept matching with other offers I was receiving. We signed with someone else but he didn’t give up. Eventually, he gained my trust. We have a set date for the installation but I have a concern right now. We don’t have the second payment and there’s a late fee for it. Right now, we’re trying to get a HELOC but they're delaying it. I’m concerned if they will commit to the late fee, or will they give us a grace period to get this resolved. Things have changed with COVID and they're not as accommodating to us. We need to sign papers and they're about an hour away. We're gonna see if they'll wait later for us to sign after we get off work. They are not willing to send somebody to us. The guy took Thursday off, and I don't think he was willing to let somebody else handle it. He’s putting us in a really tight bind. We have to sign by Friday in order to meet that deadline. But we've been in contact with someone from Texas and there have been a lot of long pauses, but when a deadline needs to be hit, she’s on it. I have my mom’s house next. Assuming this goes down well, we’ll be doing it again with SunLux.

We haven't gotten very far in the process but Sunlux's customer service has been fine so far. I have emails fairly regularly. I’d like to see the permit process move faster but it's not a whole lot that's in their control.

SunLux has been great to deal with. I found their prices to be super competitive. The install team did a great job. Had some challenges on the roof and with one call to customer service they had someone out the next day and had it resolved. I've been up for four months now and its performing as expected!

So I had heard and read many reviews of Sunlux, and I was quite impressed. It appeared that this was the kind of company that I wanted to install solar panels at my home. However, things got off to a rough start since it was hard to get a hold of a contact person. I had left both a written and voice message to the company, and I didn't get a call back after a week and a half. I decided to contact them again, and I was told that they had been experiencing "upgrade equipment problems"--fair enough. I scheduled an appointment, and our representative didn't show up. In my experience as a homeowner, this is a red flag from a contractor; never good. But, I wanted to reconcile all the stellar reviews with this company, and despite my better judgment, I gave them another chance. I called again, and the representative sounded contrite and embarrassed over how I had been treated and offered me a small discount should I accept their services. After finally meeting with Ryan Reyes, and hearing more apologies, I felt confident about contracting Sunlux . Ryan, by the way was very professional and sounded trustworthy. I quickly forgot about my initial contact with the company.
The entire job, from start to finish was a very slow, and often frustrating experience. From initial contact to final job completion, the whole project took almost five months, but in all fairness to Sunlux, in was not always because of their doing. I live in a section of Southern California that is served by LADWP, and apparently this utility company is rather particular about how they deal with solar panel companies, often making LADWP inspectors difficult to reach and schedule appointments. This in turn just causes projects to stretch out into many more additional weeks.

On a couple of occasions, several glitches came up, and I felt I got I caught between the LADWP and Sunlux to resolve problems. For example, there was a backyard tree in the way of the city power lines. The issue? Who was supposed to trim the tree? Amazingly, this took a couple of weeks to resolve. The whole thing was confusing and aggravating to me.
For the most part, my project manager kept me apprised about the progress of my project. She kept in touch through email, and she quickly got back to me about questions I would submit. However, as the project stretched out because of some unforeseen problems, I would hear less from her, and so I would have to call to get updates. Toward the end, I was having to make a lot of calls to get information. On one occasion, a worker showed up to fix a major problem with the installation location of the panel inverter. I had not been made aware that there was even a problem. I found it necessary to contact a supervisor and to request to be kept better informed of such things. This snafu eventually extended my project even more. However, in the end, everything was made right.
At this point I have to state the following. First, it is not my intention to write a negative review--on the contrary, this report ends quite favorably--please read on. I simply want to describe what occurred. Second, every time I had to contact ANYBODY at Sunlux, I was always treated with captive ears, and was always treated kindly, professionally and with courtesy.
In the final analysis, I have two crucial questions that address the bottom line for my money: did Sunlux stand behind its work, and correct any problems, glitches or fixes that came up during the job?, and does the Sunlux system designed for my house produce the amount of energy that was projected to be generated on my contract? To answer the first question: yes. Although it took much longer than I had ever expected, Sunlux was very complete and careful with anything that came a long the way. All workers who came to my house were clean and professional. I might add--and this is worth noting for any reputable contractor--Sunlux did not ask for their final payment until the very last fix was completed; good for them. And as to my second question, from the preliminary data I'm getting from our system, it appears my system is producing what we had expected, although I won't know for sure for several months, until I get more complete data. This, I think will be the absolute bottom line. After all, this is the reason we choose to go solar, correct? Also, least I forget, if the system does not produce the kilowatt hours Sunlux was hoping for, how well will its promise to pay the difference to customers play out?

Would I recommend Sunlux to friends, family and to others? Absolutely. Are they a worry-free company? No. I don't think there is such a thing, but I think they represent a young company with a potential to become a truly outstanding solar company. From speaking with many Sunlux employees over the last few months, I feel they are sincere and honest.
I hope they take the time to read this.

I was very pleased with SunLux Energy. I live in the city of Glendale, California and we must have the most difficult permitting process ever. We started this process on April 23rd of 2020 and it took almost one year to pull the permit just to have SunLux come in and install the solar. We had an original project manager who left the company and kinda left us hanging for a bit. But the next project manager that came in did an excellent job trying to recover and stuck with us throughout the process. I really appreciate that. They know how to work through the process and they worked very diligently. Everything was installed. All the detailing was done and wrapped it up and commissioned in four to six weeks. It was fast. It’s nice to make your own energy. When they installed it and they commissioned it, we were partially through one cycle and we get billed every other month. I'm waiting for two full months to pass in order to see the benefits but I could tell right now, I've already looked at the kilowatt production per week and per month and we'll be able to pay off the system in pretty quick period of time.

SUNLUX was great to work with. The initial salesperson explained everything very well and their pricing was very competitive. The design and installation teams were great, coordinating everything. including the HOA application. The installation was done in one day as advertised. The county inspection passed without any issues and the system is now working as expected. Their technical support has also been excellent.

SunLux was very honest, upfront, and believable. Also, the signup was extremely easy.

We have had our solar with Sunlux for 8 months now. We are extremely happy with the solar production and customer service. Everybody I've talked to has been very helpful, patient and knowledgeable. Solar is a huge investment and I feel good knowing that Sunlux will be there for us for the long haul.

We are in the process of having SunLux installed. I signed off on the approval and they were gonna request a permit from my city. It's all within the timeframe they told me it was gonna be. They've also been right on top of doing everything they said they are gonna do. Customer service has all gotten back to me right away and has been very helpful. So far, so good.

They sold a good PowerPoint overlaying all information and everything that we needed to do and everything about the panels and the cost, and what needs to be done on the housing. Right now, it's still in the preliminary process and they're in the process of getting permit.

I had an issue with our solar panel not producing any electricity so I called and left message for Garrett from Sunlux. Not only did he call me back the same day, but he basically diagnose the problem over the phone and sent someone from Sunlux to come to my house the next business day to confirm diagnosis that we had a bad inverter. A few hours later that day Garret called not only to schedule an install of the new inverter, but to my surprise he also said that because we were having problems with pigeons living under the solar panels that he would install critter guard to prevent the pigeons from going underneath the panels for no charge.

I would highly recommend Sunlux for their professionalism as well as their great customer service.

I have been overwhelmingly delighted with my choice of SunLux Energy. SunLux personnel have made the process a smooth and positive experience from the initial thorough consultation with Mark T., through procedural confirmations and assistance by Project Manager Erika G. (outstanding) and Jessica B., equipment installation by an efficient and professional crew, to the helpful follow-up discussion with Service Manager Garret K. All communications have been timely and exact. I am awaiting final inspection in a few days, looking forward to being up and running...and feeling extremely confident in my decision to go with SunLux.

I am updating my previous review. Our inverter went out suddenly and thanks to Mike and Guillermo our system was updated without hesitation.
Our unit is working perfectly. I appreciate their attention to my issue.

Our experience with Sunlux was great. Our initial consult with Tracy was scheduled promptly and I was seriously impressed with his level of knowledge and ability to answer all of my questions. The system was designed and sized exactly as I wanted and meets the needs of our current and expanding family. The install team was professional and courteous. I did have to monitor them a bit more than I had wanted to insure everything was done to my exacting standards but in the end it turned out great. It has been a month and the production is right on track. I am already saving money! It was a great experience from start to finish.

I got my solar installed last July by Sunlux. I have done tons of research before I went with them. I am so happy I did. Everyone in their team has customer's first mentality. I can't stress how professional in every step of the way. Even after the system has installed, they still treat you like VIP. I will recommend Sunlux to anyone who wants solar panels for their homes. They are on par with AMAZON in terms of service and quality.

It's been good with Sunlux. We're trying to get to the design stage. After that, they have to send that over to the engineers to lay out of a building plan then send that over to my HOA for approval. The only thing is the last quote that I got was a little bit over what I thought it was gonna be. I've been meaning to reach out to someone about that.

I did a solar energy system with Sunlux on my house about three years ago, and everything went very smoothly. The process was close to three months because I had a different situation where my roof tile is Spanish tile. It cannot take the penetration of a rack system on the roof so they had to strip off the areas of the roof where they were going to put solar panels and do composition paper underneath that to waterproof it all. Then they mounted the racks and brought the Spanish tile back up to the edge of the solar panels. Once they got that done, the solar panels were installed within a couple of weeks. They were on time regularly for the rest of the stuff.

I got three other quotes but it felt like SunLux was the best way to go. The rep was able to adjust to my scheduling conflict and come early. He was very knowledgeable. He told me what to expect, what would happen, and what the next steps would be. He got everything done in an hour. Also, my project manager has been awesome. She keeps me notified every day. She also emails me at least a couple of times a week saying, “Hey, this is where we're at. This is where we're going. This is what has to happen.” So, it has been great so far.

Sunlux was offering the Tesla brand and the person that I worked with was much more transparent and forthcoming. I felt like there was a big switch going on because some things weren't explained by the first guy. We’re still working on the finance and everything’s fine.

I'm impressed with SunLux. They had a good warranty on their stuff and I liked the way they approached us. The representative answered all my questions. And then, the installers did the installation pretty quick. When I got home from work, everything was done. They were done by 4 o'clock. It took two days. One for the installation of the panels, another day for the panel box itself. I had an issue with the breaker popping two or three times. SunLux came out and fixed it on that same day I called. Also, if I need to talk to them, if I couldn’t exactly talk to the person I need to talk to, they would pass the message on to their supervisor and they would call me right away. I have told other people that I have SunLux.

Fantastic experience. The solar consultant I spoke with, Fernando **, was extremely knowledgeable. Fernando helped lay out a couple of possible custom tailored solar plans for my home which included details about overall cost, expected kilowatt hours accumulated by the panels, my own power needs, etc. It was informative and all of my questions/concerns were answered. I can't say that about the other companies I spoke with. If you're going to go solar go with Sunlux.

UPDATE: Our system is finally up and running, and they made an effort to rectify the situation.

Let me start this story from the beginning. After doing a lot of research, we landed on Sunlux for a couple of reasons. Their reviews were generally very positive, and they use Panasonic panels, which are a bit smaller, and can be arranged so they fit around the obstructions on our roof. After the bid, we had to do some foundation work. We contacted the salesman, let him know we were planning to move ahead with Sunlux, but the project would be delayed. When we were ready to move forward, it became a huge cluster#&%@. We had to send over some pictures and measurements around our electrical panel. We didn't hear anything for a long time, until we heard that our original project manager was no longer with the company, and that we would have to re-measure and re-send the pictures because her files were lost. This delayed the project by at least a couple of weeks, if not a month. Then, we were told to wait. And we waited, and waited, and waited. The only times the project manager returned our phone calls was after we called the salesman out of frustration. At one point, the company had been notified that the permits had come through, but because they didn't have them in their hands, they refused to put us on the schedule.

Finally, we got the go ahead, two months after it was promised. The installation went relatively painlessly. If this review was for the installers, instead of the company in general, it would be four or five stars. They finished the installation in mid-March. We were told we would be contacted within 10-14 business days to schedule the final inspection. We heard nothing. I tried contacting our project manager, and again, crickets, until I called our salesman. Then, we were told that we would have to make the final payment before the system could be turned on. We paid about 75% upon installation. No one told us we would have to pay the other 25% before having the system turned on, but nonetheless, we paid. Then, we were told that Sunlux neglected to file all the paperwork with the city. After they did that, we then received an email saying the inspection would happen on the 12th of April.

On April 12th, we got a knock on the door. The Sunlux employee was an hour late for the inspection. He was very apologetic, but his excuse was that he was stuck at someone's house because he was being yelled at by a very angry customer. The employee told us that Sunlux was a horrible company, and that all customers were angry. This may or may not be true, but we are one of the angry customers. Right now, we have $25k worth of useless glass sitting on top of our roof. I suspect it will get turned on one day, but for now, we continue to pay exorbitant PG&E bills, which is precisely what we're trying to avoid. If this isn't remedied immediately, we'll be contacting a lawyer.

As for the delays, we know, things happen, but the fact that there was little to no communication, and that we weren't given all the facts (like that they were waiting for us to pay the final payment), makes us wonder how and if they'll honor the warranty.

Friends and neighbors want to go solar, and they have asked for Sunlux's contact info. There's no way we'll recommend them, unless things dramatically change soon. At which point, I'll update this review, and perhaps their star rating.

SunLux is a good deal for the environment. Hopefully, it turns out to be as good as some of my friends have told us theirs has been. However, the installation probably would have been a lot faster if we could get the city to move faster. The process was pretty put together and the city made things slow. They kept me informed along the way as to what was going on. I don't know why it took so long for them to come in and put the meter in. That was several weeks, I don't know why, other than DWP is shorthanded.

We had a few other offers through other companies, but we didn't feel comfortable with them. When we went through Sunlux, after the talk we had with the salesman, we felt very comfortable with him. Everything has been great.

Bruce K I highly recommend SunLux. Installation went smoothly, was of high quality, and was well coordinated with installation of a new rood by another contractor. Company personnel were easy to contact, answered all my questions, and were courteous and professional.

Signing up went great. I just let them take pictures of my property and they handled everything. They've done a wonderful job.

The installation was a couple of days and it was seamless then it was a couple of days to get the permits as well. It took two weeks for the paperwork from the start to the end and the reps were on top of the process. Everything is good.

I have their system for a year and it is really paying off. Two self caused service calls were the greatest experiences ever. Fast to call back, great comfort on the phone and rapid to arrive . They knew what to do and even though I caused the short they remedied the problem and saved my day with nothing but smiles

When I talked to the SunLux representative, he was very informative. He talked to me to get me exactly what I was looking for. So, it really worked out. Because of COVID, a lot of our interactions were mostly over the phone and emailing back and forth, but he was very quick to respond to me. He covered a lot of good options, and I was able to make a good decision with the options he gave me. Unfortunately, it's not a smooth process for anybody. I don't think any company would have done better. Any delays and stuff that we had were really from our city. It wasn't really from SunLux themselves. They did really good.We went with 16 panels. From talking to my agent, we looked at what I used the prior year. Then, he gave me a recommendation. From there, I gave him my input. We decided that 16 was going to be adequate for my house. The panels were just turned on like halfway through the cycle. I noticed that I am taking in a lot of energy from the sun because I monitor it through my LG app. But I haven't really seen a bill with it in full effect for the whole month. So, from what I've seen right now, it's right on track to pretty much close to get me to almost no energy consumption from the grid. It's doing what I wanted it to do. So, so far, I'm pretty happy with it. The only little thing was when the installers came, I didn't like the way something was done and I asked them to fix it. They said, “Oh, it’s not going to be an issue. Don't worry about it.” I felt like, “I'm the owner. I'm the guy. I just want you to tweak this to the left a little bit. Just tweak it to the left a little bit.” It wasn't anything emergent. It was just a conduit connection to one of the panels. My concern was that it was a little bit crooked and they didn't have a good seal. He checked it. He said it had a good seal. But I just felt like it was petty. I just felt like if I was the tech, I would have been like, “You know what? If you want to straight, I'll put it straight. You're the guy.” They left it like that. I haven't had any issues with it but I keep my eye on it. Other than that, I do recommend SunLux. My neighbors have been asking, so I've been giving them their number. I need to put them in my referral since I can get credits.

SunLux had the best pricing, reviews and follow-up, and it's going good with them, so far. They gave me all the information that I needed. Whenever I had questions, they were able to give me the answers.

Extremely Happy!! I live in Northern CA. I obtained 4 bids from local solar installers and 7 from the EnergySage website. I had done extensive research regarding the ratings for solar panels, inverters, monitoring, etc. SunLux was the first to respond from EnergySage. Their bid was an unbelievably low price for the top of the line Panasonic 320 solar panels, Optimizer inverter and SolarEdge monitoring system. The price was 2/3 ($11K less) than what I had been quoted from 3 of the local companies. When those 3 companies contacted me to see if I wanted to sign a contract with them, they asked why my answer was no. When I told them the price and equipment included, they each said something was wrong and I wasn� t getting what SunLux quoted� � it wasn� t possible. SunLux also beat every other company from the EnergySage website. Because the price was so good, I increased the amount of panels I purchased from 25 to 27. I researched SunLux� s reviews and stability and felt comfortable to proceed. They traveled a very long way to install my system; I� m the furthest north they have ever been. The crew was great. All were very hard workers and got the job done. I just went online with my energy company towards the end of May 2019. Each of my June and July 2019 energy bills were only $23, which is mostly for the natural gas for the hot water heater. My heating/air is all electric. I am producing more than I using at this time. June and July of 2018 bills were $253 and $435 respectively, including the natural gas. My winter energy bills are very high also. I can� t wait to see what the net result will be after a year.

Very responsive. Excellent service. It has been over a year since they installed our solar system, still they provide #1 customer service.

We interviewed 3 different solar companies but chose Sunlux. Excellent customer service, as they take it to the next level. Quick to respond and alway trying to go above and beyond to help their customer. Even 2 years after install they are just a phone call away. Always available to answer all our questions and concerns. Love their service.

Sunlux installed my system in the middle of last year, and have been online since last October. Decided to go with a roof mounted system, and so far we are very pleased with the results. I appreciate how Sunlux has a very strong customer service team that is proactive to check on how things are going or answer any questions. The new software update is great! I like how the continue to update the main software. great company!

Our rep with SunLux was organized. My wife and I were fine working with him. I'm hoping that the installation will start in early February.

We have had our solar with Sunlux for 8 months now. We are extremely happy with the solar production and customer service. Everybody I've talked to has been very helpful, patient and knowledgeable. Solar is a huge investment and I feel good knowing that Sunlux will be there for us for the long haul.

SunLux was very responsive. The salesperson was so professional and polite. I've signed the contract, and they came to the house for site survey. I'm currently waiting for the engineering department to do the engineering work and send the documents to me.

Great service from start to finish. Rob the sells representative was very detailed and organized. The whole job was done exactly the way he told us it would be done. There were no surprises. We got the system installed in one day. I would definitely recommend Sunlux!

Sunlux has been an amazing from start to finish. We had an excellent consultation and build for our system based on our past year with the electric company. Everything that followed was on schedule and delivered as promised. We had an excellent project manager that kept us informed of a few schedule changes. (Current state of affairs and rain). The installers were friendly and had great attention to detail. Sunlux delivered everything promised and then some. Highly recommended!

I like the customer service with SunLux. They are very responsive and attentive to my needs. They answered my questions. My rep, Fernando, is very patient and honest.

I was looking into a few different companies and went with SunLux. Not only was the price right, but the experience and knowledge that SunLux has been around a lot longer than the rest of these companies weighed big on who we were going to choose. The process so far has been pretty smooth. They've been very communicative.

Always kept me informed about the process of our installation. Professional run company from the salesman, engineers, and installers. Came back 5 days after installation to ensure all was running smooth.

I had an issue with our solar panel not producing any electricity so I called and left message for Garrett from Sunlux. Not only did he call me back the same day, but he basically diagnose the problem over the phone and sent someone from Sunlux to come to my house the next business day to confirm diagnosis that we had a bad inverter. A few hours later that day Garret called not only to schedule an install of the new inverter, but to my surprise he also said that because we were having problems with pigeons living under the solar panels that he would install critter guard to prevent the pigeons from going underneath the panels for no charge.

I would highly recommend Sunlux for their professionalism as well as their great customer service.

I highly recommend Sunlux! They are honest, responsive, and very customer focused. Couldn't ask for a better company to work with. If you appreciate a company who honors their commitments without any hassle this is the company to hire. No third party installers. Employees are knowledgeable, polite, and will exceed your expectations. You can count on Sunlux to make things right

I met their rep Mark through Zoom. He was very knowledgeable and patient. It was a good experience working with him. We met him a second time to answer any questions. He had infographics that explained things further. He covered what the cost would be and the percentage rate, all on the phone. Then I was assigned a project manager who took care of handling the signing of the documents. They went through our bill to go over how many panels we would need based on our usage. We had a really good experience so far. We haven't seen the finished product yet but we felt very comfortable after meeting with Mark.

Sunlux has been amazing from beginning to end. Their customer service and professionalism has been top notch. I worked with Chris (sales) and Danielle and Berlyn (project managers).

Chris was very knowledgeable and followed up with me while the paperwork was being completed and once the project was completed. Danielle and Berlyn assisted with the project and the installation. They both were amazing in keeping me apprised of each step along the way.

And, lastly, the installers were just as incredible. They were also professional and worked quickly to get the job completed with limited interruption to our lives since I was working from home.

Thank you, Sunlux. I appreciate all you've done!