We have had our solar with Sunlux for 8 months now. We are extremely happy with the solar production and customer service. Everybody I've talked to has been very helpful, patient and knowledgeable. Solar is a huge investment and I feel good knowing that Sunlux will be there for us for the long haul.

Suxlux installed my solar array almost 3 years ago. I am very happy with the production of my system and have produced enough energy for my growing family and I. I gave them a call recently because I was thinking about getting an electric car and wanted additional panels to be installed. Adam ** and Garrett ** has been extremely helpful and very responsive. They took a look at my bill and didn’t try to sell me/oversell me on the panels THAT I wanted. They advised that since I was producing MORE energy then what I needed all I needed was Consumption Monitoring to see hour by hour how much energy I was producing and how much energy I was using. This would help me monitor my system to coincide with my SCE TOU plan to see if I even need more panels with the electric car. They came and installed the Enphase Consumption CT’s in under an hour. It was quick and they cleaned up after themselves. I was up and running again and checking my Enphase app every hour. Now I can charge my electric car at night when electricity is the cheapest and I might not even need more panels!

I'm in the planning phase and the process seems smooth, moving along the spectrum and headed towards the ultimate end of install. The communication with this company has been good. I liked the fact that with SunLux, they got accreditation through the Better Business Bureau and their ratings are good.

My name is Sung W* from Rancho Cuamonga, CA. I shopped for Solar with 5 Solar companies and decided to go with Sunlux. Their prices were the best among all I looked. My experience with Sunlux was very pleasant from start to finish. My sales rep, Ralph F*** has been very positive all the way. He is knowledgeable and was very prompt with communication every time I had a question. I never felt pushed in getting solar. The project managers Sarah and Karissa were also very friendly and helpful. They would always be on top of everything when I had questions or concerns. Every step in the installation process was scheduled very quickly. It only took the installers 3-4 hours to put my solar system. The installers were efficient and respectful. I am very satisfied with my solar installation and would definitely recommend Sunlux to my anyone who is looking to get solar.Please ask for Ralph F*** I highly recommend him.

T he entire process from sales to installation was professional, efficient, responsive and accurate in terms of cost to customer and time it took to install.

So far, SunLux has been great. They were competitive with price. They weren't the cheapest company that I went with, but I'm hoping I’m getting what I'm paying for. So far, it feels like it. They provided various financing options, and they were transparent about it. They said, “We have these companies. There's like 10 or more. You can pick whatever makes the most sense for you based on APR or anything like that.”Don was the engineer that talked to me directly, and he was very informed about the industry. In fact, I chose SunLux because he gave me a little more technical information than some of the other agencies. He also made a point to recommend the specific LG panel that they have, which nobody else seems to carry. Instead of converting to DC power, it converts to AC power right at the panel. That was nice.I got 29 panels, and installation hasn't been completed yet. They're still going through the permitting process, but that's almost done. Erica is my project manager. She’s been really communicative and if she doesn't know the answer, she will find out. I see messages from her late and early, and I can tell she's working hard to keep all the plates spinning, which is not easy.

Although in the beginning I was very disenchanted with sun lux and they did Make several errors to their credit they fixed everything and I received phone calls from all the owners their concern was impressive and they did not spare a dollar to fix everything perfectly.... I would now give them a five star review except I can't because of the beginning.... Thank you Garrett for following through I will recommend your company to friends and colleagues

Sunlux installed my system in the middle of last year, and have been online since last October. Decided to go with a roof mounted system, and so far we are very pleased with the results. I appreciate how Sunlux has a very strong customer service team that is proactive to check on how things are going or answer any questions. The new software update is great! I like how the continue to update the main software. great company!

By far the best from the quote through job completion. I had quotes from all the big solar companies, Sunlux beats them all in price, quality, and service. I recommend to all

Our experience with Sunlux was great. The salesperson was knowledgeable and walked us through the process of selecting the right amount of panels for our roof.
The design department worked with us through the permit and layout process. When the panels finally where installed about 6 weeks later we where very happy.
The entire crew was very professional and well trained. Overall I would can recommend Sunlux to everyone.
Thank you to the entire crew! GREAT JOB!

I am a new customer of Sunlux. I recently had a system installed, they were professional and responsive to all my questions. It was a smooth process from start to finish. I would definitely recommend them to my family and friends.

I like the customer service with SunLux. They are very responsive and attentive to my needs. They answered my questions. My rep, Fernando, is very patient and honest.

I've had solar panels in the past, and there seemed to be a benefit, so in my newer home, I decided to do it. I did a lot of research on companies throughout the area and decided to go with SunLux after talking to a couple other companies. This was a purchase, which is a better idea than leasing it earlier in my other house. That’s a good deal all the way around. The person-in-charge of the SunLux company, Erica, kept me informed what was happening throughout the process as well. The only thing that ever held them back was waiting for the city to approve stuff, which is not their issue. Other than that, the whole process went smoothly. Installation was seamless too. It happened without me being there and it all went together well.

I worked with my salesperson Adam for almost 9 months. He was patient and answered every question I had. My project had A LOT of moving parts. Starting with a 23-panel system and a new electrical panel. We also needed a new roof (pitched and flat) with radiant barrier and a skylight added. On top of all that, we had 2 other vendors doing lots of other work, all of which had to be done in coordination. This was not an easy project for any of us but in the end, everything looks amazing. Let's not forget the satisfaction of seeing my meter running backwards!!!

I selected four different companies and I interviewed all four. The salesman for SunLux was more knowledgeable simply because he had more years of experience in the field. I felt comfortable with that. I liked their warranty because it made me feel comfortable that they're going to be around to repair things if something goes wrong. They're not a company that I perceive is going to close up shop tomorrow. I was very impressed by their entire presentation and everything thus far has followed suit. They present things in a very organized way that a consumer who's not all that knowledgeable about solar can understand.Their pricing structure also made a lot of sense. They analyzed our bills. They looked at our roof. They made comments on what would need to be done, and then put together a structure that made sense for me. He told me the options and then he connected me to the bank that they use to finance, and they took over from there. We're in the beginning phases. They did their inspection. Now, it's gone to their engineering department. Once their engineering department analyzes all the data, then the rep will come back to me and say, “We need to increase or decrease the panels."

We just started but so far, so good. I like the service, the reviews, and the price. They have come to measure and we're waiting on the permit.

Review update. Garrett took the time to fix all my issues and I am up and running now. Thanks for handling the issues I had.

Sunlux is the best Solar company. Best customer service. I have my system for about 3 years and I have saved a lot of money on my bills.
Thanks Amy

The representative was excellent. We financed, and the signup process took a week. However, the panels are not installed yet because the permit is still in process.

SunLux's reps were very helpful and always available. Anytime they didn't answer the phone, they called back pretty quickly. The installation of my panels was very easy. They went in in about a day. The only part that took a little while was getting them actually turned on but that was us waiting for the electric company to get their paperwork in order. SunLux did a good job and they're very professional, thorough, and prompt. The technology they have behind their sales rep to help give me a good idea of how efficient the panels are going to be was a very neat modeling software. It made me feel more confident about the information they're giving me. I'd recommend them if anyone asks me.

We took over 6 months deciding whether to go with solar and who to go with. We ended up with SunLux because of their warranties, everything is done in house and price. They were very patient with us while we made our decision. The installation went very smoothly. We are enjoying seeing a credit to our Edison bill.

I have been shopping around a couple of companies and the descriptions and communications were much more detailed and efficient with SunLux, especially the type of product and the warranty was very interesting. The financial part went smoothly. The design has been approved two weeks ago and SunLux said they would send it to the city for approval. My guess is it would go on until next year. But so far, everything is good.

SunLux has the best price from a couple of companies I got a call from. The customer service of SunLux was good. I really didn't have any complaints at all. However, they had a rebate, like a tax break, that I didn't really understand. But besides that, everything went well.

Two years ago, going solar made sense to me and I went with SunLux. They finished the installation in a week and now, I don't get an energy bill anymore. Zero. Somebody came out on a warranty claim about three weeks ago and he did fine. He was very prompt. He did an inspection of the roof and he found some broken tiles. I thought he was going to arrange to have somebody come and fix those, but I haven't heard anything else.

Our experience with Sunlux was great from the time we signed the contract with the sales rep. thru the completion of the installation. A couple of weeks delayed with the install due to the rain, but that was out of anyone's control. Aside from that, everything went fairly smooth. Customer service was courteous and responsive. We'd definitely recommend Sunlux!

They sold a good PowerPoint overlaying all information and everything that we needed to do and everything about the panels and the cost, and what needs to be done on the housing. Right now, it's still in the preliminary process and they're in the process of getting permit.

Initially, I questioned the utility of solar panels: how much they reduce the cost of electricity, how quick & easy the installation goes, etc. So for years, I passed up every opportunity that arose to get solar panels done. Eventually solar panel systems began popping up everywhere and I knew the benefits were no longer a fantasy. I called a few places and ended up with SunLux who offered the most competitive prices. My sales representative Trang Phung explained a structure that was easy to understand and made me so much more comfortable with the process. Installation was brief and my energy bill has been drastically reduced! If you're on the fence about solar panels - don't be. SunLux will take care of you! -Kim Nguyen

Sunlux Solar answered all of our questions truthfully. We researched many other companies and they could not answer all the questions. Sunlux provided a very professional service and we would be happy to refer them to anyone looking for a Solar company.

My sales rep was easy to deal with and he took care of everything on the first call. The installation was great. We started in December and they installed the system in February.

Our experience with Sunlux was great. The salesperson was knowledgeable and walked us through the process of selecting the right amount of panels for our roof. The design department worked with us through the permit and layout process. When the panels finally where installed about 6 weeks later we where very happy. The entire crew was very professional and well trained. Overall I would can recommend Sunlux to everyone. Thank you to the entire crew! GREAT JOB!

I have considered solar installation for some time now. After making the decision to move forward with solar, I invited 5 solar companies to provide me quotes. Of the 5 companies, only 2 provided full service (roofing work) including the changing of high profile vents to low-profile vents and relocation of vent pipes in order to not have sporadic placement of solar panels. I was interested in uniform placement of the panels without large gaps to skip over vents or vent pipes. The sales rep, Chris was very knowledgeable. He made every effort to answer my questions. Like many other customers, I had many questions and specifics to discuss after our initial meeting. Chris made every effort to call me back and answered all my questions (sometimes even in the late evening because he did want a day to go by without calling me back). Once the documents were signed and the project was underway, the project was handled by the project manager Danielle. Like Chris, Danielle was very responsive. She kept me informed at every step of the project. She ensured I was aware and understood of all the details involved with the particular step in the process we were in. In fact, Danielle even called me to congratulate me when Southern California Edison granted my Permission To Operate. The installers were all very prompt and courteous. Due to rain, the installers had to stop working and gave me what sounded like a heart felt apology for having to stop working. Imagine that, it goes to show the level of commitment and pride in their work. From beginning to end, employees of Sunlux have demonstrated their diligence and commitment to their customers. In turn, Sunlux shines as the solar installer of choice. With employees like Chris, Danielle, and the installation team, I would recommend Sunlux to anyone!

Always kept me informed about the process of our installation. Professional run company from the salesman, engineers, and installers. Came back 5 days after installation to ensure all was running smooth.

The project manager did a great job. The panels are in a good area and in a good position with the direct sun. I’m still looking at the cost because it’s been roughly a couple of months. But so far, so good. I think it’s gonna work out great. I'm very happy.

The salesperson was really good. He was very instrumental with my choosing SunLux. I had some concerns but he was able to answer it. At the same time, I felt sincerity and authenticity from him. SunLux did their best to try to be the hub for everything but there are a lot of moving parts. There's SunLux and there's the financing. Then I'm in a unique situation where I also have an HOA. For my HOA, I had to fill out forms and it would have been great if SunLux did that for me. The city approved the project and SunLux took care of that part, which is great. Once HOA approves the project, we're going to schedule the installation.

I have SunLux install my system about half a year ago.

Initially, it took us some time to get going due to the city's delays, no fault to SunLux. After we got started, there was an issue with a fuse and they came back to fix it.

The sales team was nice and did not pressure us at all. They gave us a fair price, and provided us with great service.

After about 6 months, we had some issues with an older existing meter. This was for our old solar system. Sunlux came out and helped us diagnose and fix the problem.

Their tech team was professional, prompt, and efficient.

We have been saving a lot of money on our electrical bill, and we've been quite happy with their system and extremely appreciative of their service.

I did my due diligence by speaking with three different companies since I've had my share of issues with home contractors. From the initial sales pitch-person, to the final installation, Sunlux was great to work with. Being an engineer, I had some suggestions that would make an easier and cleaner install. They listened to my inputs and made adjustments. The install technicians were top notch. They were on-time, skilled, and really paid attention detail giving me the aesthetic look and electrical production that I was hoping for. Thank you again for being such a great company and doing such a fantastic job - I really appreciate how easy it was to get this done. Please don't change the way you are doing business - you have it all right!

Excellent service provided by each team member. I was kept informed during each stage of the process and the Sunlux representatives took time to educate me about process, product, timelines, progress, services and costs. As a former educator, Sunlux receives an A+ for all aspects detailed above.

Please do your solar system research homework. I spent almost 8 years researching and interviewing prospective solar installers and finally settled on Sunlux Energy Inc. My installation was one of the first to use both solar and battery systems. This install was tough going at first, however, Sunlux provided on-going support throughout the entire process. In fact, Sunlux continues to provide great support to this day. My first yearly bill indicated that SCE owed me. Wow! Now that's a smoking solar/battery system. Kudos to Sunlux Energy Inc.

Bruce K I highly recommend SunLux. Installation went smoothly, was of high quality, and was well coordinated with installation of a new rood by another contractor. Company personnel were easy to contact, answered all my questions, and were courteous and professional.

The Sunlux sales team was very thorough in explaining the benefits of solar. They helped along each step of the way. Originally we had another company lined up to do the work but they slowly kept adding additional costs. It was then we decided to give Sunlux a call and they were able to not only match the original price of the other company but actually stayed true to that number throughout all the construction. Whenever questions,concerns or issues arose, Sunlux was quick to remedy the situation and stay on course. They always honored their commitment to making it right. Happy with the integrity of this company.

I spend several months researching and getting quotes from multiple solar contractors.
Let me tell you it was a big learning experience. In the end I decided to go with Sunlux.
They give me the best price and best guarantee than the other three solar companies for the system I was looking for... They really took care of me and made the most effort to earn my business. Another key factor was their customer reviews. The process was smooth and very professional. Their installers were also very professional and pay attention to detail, taking my input and answering any questions I had.
I am so glad I went with Sunlux.

After a couple of research for solar company, we decided to go with Sunlux for our solar system. The sales consultant Lorena Gutierrez and service representative Markie Owen are both amazing to work with. The installation team are very professional and on time. They keep me update through out the process. We are very happy with our solar and so far after 4 months we only need to pay $10 a month for Edison connection fee for electricity bill.

I put SunLux Solar on my house 3 years ago and it was the smartest move I've made in years. I had looked into quite a few companies and Mike Valencia from SunLux was the last salesman and I knew from the minute I met him that SunLux was the company for me. Every time I called Mike for ANYTHING, he took care of it immediately and was always helpful. This is one of those companies that does everything WELL and then goes beyond to be helpful. You will NEVER GO WRONG if you choose SunLux.

Our sales Rep Mark T******* was really nice and walked us through the entire process during our solar hunt. The rest of the team kept us updated on what was going on behind the scenes. We financed solar, and I was upset that I had to open an account with another bank. Going to have to put the foot work in later to close the act once our loan is paid off. The installation was seamless and the installers were friendly. Sarah C******* took care of everything with our HOA and SDGE. That saved me a lot of headache. Looking forward to saving some money with solar.

This review is being posted 1.5 years after the installation to say that if I could give them even more stars i would!!!!! Keep reading to the bottom! Obviously, they did a great job on the install, super nice, etc. On my one year anniversary of solar, I got a small check back from SCE, which means that the calculation of solar panels was absolutely spot on-- Goldilocks, not too many, not too few!!!! MORE IMPORTANTLY, they have the best warranty in the business-- 25 years "bumper to bumper". They use the Solar Edge phone app so that I can monitor the power production which is very cool and I watched it for a while, but I got bored because every thing was going so great!

MOST IMPORTANTLY!!!! SUNLUX WATCHES THE SOLAR EDGE APP for you and two weeks ago, out of the blue, Garrett, the owner, sent me an email saying that one of my inverters (I have 55 panels) was underperforming and that he was going to replace it!!!! READ THAT AGAIN! What an amazing business man!!!! What a great company!!!!!

HONESTLY, I chose them because they had THE BEST PRICE and the BEST WARRANTY, although I never thought I would need the warranty. What I didn't know, and wish I had was that I was really buying the BEST PEOPLE who were going to monitor and service my system to give me the BEST RESULTS OVER THE NEXT 25 YEARS!

Thanks Garrett and all of your people for the great product, service and being a really responsible and value added business. With the Federal tax credits for solar ending after 2019, YOU SHOULD GET SOLAR WITH SUNLUX ASAP!!!!

The arithmetic is super simple!! Electricity in Southern California is super expensive, the 35% federal tax credit is ending, you are prepaying 25 years of electricity at a dramatically discounted rate. Get Solar but make sure it is with SUNLUX!

I went through several solar companies comparing and contrasting which one would be the best suite for me based on the following; reviews, price, quality and longevity. SunLux was by far the best in their competitive price and being the only solar company to offer Panasonic panels. The process was smooth from the beginning to the end. I was was notified once a week to twice a week receiving up to date status regarding the installation, inspection and going live. Thank you, SunLux!

After all of the pre-paperwork was signed, the finance approved, and the materials were received, the install team did an outstanding job in installing 27 solar panels on three different sections on my roof and completed the job (as promised) in two days.

The stock market was at 30,000, so we had a little extra money. I happened to get a glance at our electric bill, and I thought it was pretty high. I had been considering solar for a very long time, but it seemed it just got to a point where it was pretty efficient. It made sense that if I waited any longer, I'd be too old to buy. I was talking to SunLux and Sunrun, but it really was a matter of price and salespeople to a certain extent. I was going to go with Sunrun because they were affiliated with Costco, and I thought I'd have some recourse if we had problems. But when we ventured into it, the SunLux salesperson was much more knowledgeable and upfront than the other guy, and then they sweetened the deal by putting in a level 2 plug for electric car charger in my garage. The whole process took almost two months from the time we’d signed the contract until the time it was turned on. A lot of that delay was waiting for the city to come take a look and sign off. The installation took a day. Solar always seems to make sense. My calculations say that we’ll break even in seven years. So, it's like prepaying your electric bill. It certainly is good for the environment. I'm also fascinated with the technology. In the morning, I wake up, and the first thing I do is go to the application where I can see how much energy we produced so far today. There was a gal in the office, her name was Berlyn. She was holding my hand as we went through the process with the city, and she kept me up-to-date on exactly what was happening. She would go back and remind them that they hadn't done their job yet and she just communicated perfectly. Then after it was installed, there was another gentleman who called me to make sure everything was going correctly. The support was excellent. Everybody was friendly and knowledgeable.

I kept on going back and forth and wavering if it was something I wanted to spend that much money on, if I wanted to come out of pocket and pay for it or if I just wanted to finance it. Finally, I thought of financing it, and once I made my decision, everything after that went fast. The people did a good job with the installation. One of the screens was broken so they had to replace that. There was one decision they had where they thought they could move a couple panels, wasn't in the right place, so they called and got the approval through their people and then me about it. I told them if they figure it will be better in this location then that's fine so they moved everything and set it up really quickly.From the beginning, know how many panels you really need. I expressed that to the guy I was working with. When I looked at everything, it seemed like the amount of panels I got is what I really need, so he developed the system perfectly, above and beyond what I thought. When I look at the charts, I'm producing 33% more than the average people. Once summer hits, I’ll produce a lot more.

I liked the video presentation of SunLux better than other companies. It was really informative. I learned a lot that I didn't know about. Price-wise, they were in the ballpark of what I was figuring on. They’re doing the permit thing right now. I’m waiting on the city to do their thing. The rep I've been working with has been staying in touch. He keeps us apprised of what's going on.

Just had installation completed and couldn't be happier! Everyone we dealt with was professional, helpful and friendly. I would recommend them to anyone!

We had a Zoom meeting with Sunlux and they were very knowledgeable. They seemed to be upfront about options and reviewed our electric bills and came up with a few different solutions for us. Our agent was Gary and he seemed to be very knowledgeable. He never stuttered or couldn't answer a question. He presented himself as knowing his job. Email seemed to be the best form of communication. I received answers every time I sent an email. They sent me back either a follow-up or an answer to my question. The gentleman that did the site audit physically came out here and took pictures and measured. He explained what he was doing before he did it. He explained that he was done and what was left to do. So I was really happy with the field person. I've been happy with everybody I've had contact with. Their information packet was extensive and thorough. If there was another website that I needed to go to, it was all in that packet.

Service is one of the key items that I decided to go with SunLux and quality is one of them too. The sales guy was very approachable, responsive and always available for me if I have questions. The installation took half of the day. Once our local electricity company approved, they gave me a call right away and said they could come the next day. They came on Saturday morning around 7:00 and it took them until 1 o'clock or 2 o'clock. They cleaned up a little bit then they left. However, there is one issue. Once they had finished, one of my breakers was not being reconnected well. I had to call them to come back to put that back and they were very responsive. The next morning, they came again and fixed that right away. That's a plus for them. I like SunLux Energy. I like the service that they have right now. Most of the contractors, once you've paid in full, they're gone. They never respond to your call. But SunLux still responds to my call. They still send me text messages every once in a while asking me how the generation is going. I like the way that they make sure their customer is well-satisfied.

SunLux is great. They called us to let us know there was an issue that needed fixing. Talk about being proactive!!!!! They came out and fixed the problem as it was an easy fix. But they went above and beyond and did some extra work to make sure that it wouldn't happen again. I am very please with them.

The sales rep was great. He was very patient, answered all my questions and concerns, really listened to my wants and needs and came up with a reasonable timetable as to when things would get accomplished. The cost is a little bit higher than norm, but it’s expected because of the quality of work that SunLux does. I’d also give the installation a 7 out of 10 stars. There was one visit where it was unannounced. They always mentioned that there's always gonna be a possibility of cutting of electricity, so we instructed the project manager that we needed to have ample notice for any visits. Being that we have two students doing online studies, as well as my wife working from home, any disruption can be unwarranted. My also wife mentioned that the installers were speaking Spanish but in a very vulgar tone. Other than that, the installation went okay.

I had a very pleasant experience with the rep of SunLux. He was very knowledgeable and he answered all of my questions to my satisfaction. When I went with the financing of my solar panels, I went with a different company, Sunrun so that means that SunLux still does not have the financing business 100%. It would greatly improve their company's products and service if they can finance customers on their own. But SunLux helped me through the financing process. The installation team was also very respectful. I knew what was going to go on and it went exactly as planned.

I cannot say enough good things about SunLux. From start to finish our project was seamless. Sunlux provided us with updates through the whole project. We always knew what was going on and what the next step would be. Everyone we met or came in contact with during the process from the sale to final inspection was AMAZING! I would recommend SunLux to anyone looking to install solar.

We looked at multiple companies for solar over a year. Sunlux was professional from the first point of contact. Between their customer service, installers and employees everyone was helpful and respectful. Getting solar was the best decision we made and I would highly recommend Sunlux.

The SunLux products were a little bit more than some of their competitors but I was okay with that knowing some of the other pluses. I wanted to go solar because of the environment and then the cost-savings. Also, a friend of mine touted the extra warranty stuff that SunLux had that other people didn’t have. The project is done. We paid outright. But the handymen who came to do a lot of the clean-up work and modifications failed to finish it. They had to move our panel box and they had to redo some stucco but they just haphazardly did it. They were super quick to get out of there. I had to constantly follow up with SunLux. But as far as the customer service reps, they were great. The actual panels are fine and everything works great. Overall, we're happy.

Sunlux has been an amazing from start to finish. We had an excellent consultation and build for our system based on our past year with the electric company. Everything that followed was on schedule and delivered as promised. We had an excellent project manager that kept us informed of a few schedule changes. (Current state of affairs and rain). The installers were friendly and had great attention to detail. Sunlux delivered everything promised and then some. Highly recommended!

We were supposed to get Solar from another provider, we signed everything but for more than 6 months, nothing happened. We then tried to contact Sunlux. The response time was fantastic. Our house was inspected within a week, a plan was set and within 3months, our system has been approved by the city and everything is done. I thought that was it. However, after a few months, I hear from them again to update me on their new monitoring system and explain to me how everything is going. They dont stop after you pay, they are there to support you even after everything. That to me is outstanding service.

Sunlux is a great choice for home solar installation. I used them to install my new solar panels and I'm very satisfied. On the front end, Rob Martinez helped me plan the layout that best used my roof shape and got me the power output I was looking for. And once the plans were made, Jen Bennett helped me coordinate the permit and the installation. Both Rob and Jen were great and made the process pretty painless. I definitely recommend Sunlux for solar panels, they do a great job!

Once I talked to the person at SunLux, it was the only way we wanted to go and we moved ahead with them. They are working on the permit. They also had to do the architectural review with our HOA. We're done with that. Our original guy that sold us the panels came up with a design that I liked. But they haven't been able to do that for some reason at SunLux. Once it went to the engineers, they gave me a different setup. The person from SunLux wanted me to DocuSign the layout but it seemed different to me than we had originally talked about, so I sent it back to her, and she sent it back to me to mark up what I was expecting. So, we have been going back and forth to try to get the layout to where I like it or it's more similar to what our person who sold us the solar showed us.

After waiting years for solar panels to become more efficient and affordable, i finally settled on Sunlux to set up solar for our newly renovated home after reading reviews and speaking with friends. I must say this decision for solar has been the best investment in my home i have ever made. Sunlux reps took us through the whole process from estimating our generating needs (we have 2 ev cars, 2 A/C units and outdoor entertainment) to mapping out our panels to give us maximum sun exposure, to setting up and registering our panels with the electric company. Garrett, the customer service manager, responded to our questions and calls promptly and kept us informed during the whole process. He introduced us to the app that can monitor our daily, monthly and cumulative generating at the touch of our iPhones 24/7. We are now generating more electricity than we use and this will allow us expand our electricity needs in the future. The monthly cost of our solar loan is significantly less than our previous electrical bill and in several years we will be saving hundreds of dollars monthly. We are very pleased with our purchase and with Sunlux.

The sales rep was great, answered all the questions I had and was very knowledgeable about the process and the different panels that I was interested in. I’m waiting for the HOA to give approval for the installation. Apart from that, the process has been very good. I haven't had any issues with SunLux, and the communication has been quite well.

When we bought the house, my sister got her solar, so to save money, we decided to go with solar. We were about to sign the contract with another company, but then SunLux gave us a better price so we decided to go with them. The reps were very good and respectful. The response was quick. The only thing I don't like is the app because it shows me how much we're producing, but not how much we're spending. I wanna have energy for summer and I have to keep track like that. I don't know if it's because I don't have the battery, but that's the only thing that I can think of. Otherwise, everything is perfect. I'm very happy.

I was trying to get our energy costs lower because of early retirement. We had a gentleman from SunLux Energy come out and he did an excellent job. We liked his sales presentation so we decided to go with it. Every interaction that I had with every person that worked for the company from the salesperson all the way through the people that came out and did the inspection of our roof had to coordinate with my roofer to get the system in place and that went well. They were all professional. But I wished the process of getting the system in would've been a little bit faster from start to finish. Permits had to happen and there were a lot of different players came in. There was a lot of cooperation and everybody was professional. They didn’t leave my yard with a lot of rubbish or anything like that. So, I was quite satisfied with the way everybody conducted themselves.We put some money down and then we did the financing. There seemed to be enough options to accommodate us for what we needed. So, everything went well. For the first couple of months, everything seems to be really well. The system is producing enough energy and it’s accomplishing everything that has been promised to us. SunLux did a good install job. The system looks beautiful and it works. Overall, I’m very happy with the experience and I have referred a couple of people to SunLux.

UPDATE: Our system is finally up and running, and they made an effort to rectify the situation.

Let me start this story from the beginning. After doing a lot of research, we landed on Sunlux for a couple of reasons. Their reviews were generally very positive, and they use Panasonic panels, which are a bit smaller, and can be arranged so they fit around the obstructions on our roof. After the bid, we had to do some foundation work. We contacted the salesman, let him know we were planning to move ahead with Sunlux, but the project would be delayed. When we were ready to move forward, it became a huge cluster#&%@. We had to send over some pictures and measurements around our electrical panel. We didn't hear anything for a long time, until we heard that our original project manager was no longer with the company, and that we would have to re-measure and re-send the pictures because her files were lost. This delayed the project by at least a couple of weeks, if not a month. Then, we were told to wait. And we waited, and waited, and waited. The only times the project manager returned our phone calls was after we called the salesman out of frustration. At one point, the company had been notified that the permits had come through, but because they didn't have them in their hands, they refused to put us on the schedule.

Finally, we got the go ahead, two months after it was promised. The installation went relatively painlessly. If this review was for the installers, instead of the company in general, it would be four or five stars. They finished the installation in mid-March. We were told we would be contacted within 10-14 business days to schedule the final inspection. We heard nothing. I tried contacting our project manager, and again, crickets, until I called our salesman. Then, we were told that we would have to make the final payment before the system could be turned on. We paid about 75% upon installation. No one told us we would have to pay the other 25% before having the system turned on, but nonetheless, we paid. Then, we were told that Sunlux neglected to file all the paperwork with the city. After they did that, we then received an email saying the inspection would happen on the 12th of April.

On April 12th, we got a knock on the door. The Sunlux employee was an hour late for the inspection. He was very apologetic, but his excuse was that he was stuck at someone's house because he was being yelled at by a very angry customer. The employee told us that Sunlux was a horrible company, and that all customers were angry. This may or may not be true, but we are one of the angry customers. Right now, we have $25k worth of useless glass sitting on top of our roof. I suspect it will get turned on one day, but for now, we continue to pay exorbitant PG&E bills, which is precisely what we're trying to avoid. If this isn't remedied immediately, we'll be contacting a lawyer.

As for the delays, we know, things happen, but the fact that there was little to no communication, and that we weren't given all the facts (like that they were waiting for us to pay the final payment), makes us wonder how and if they'll honor the warranty.

Friends and neighbors want to go solar, and they have asked for Sunlux's contact info. There's no way we'll recommend them, unless things dramatically change soon. At which point, I'll update this review, and perhaps their star rating.

I'm waiting to find out some issue that has developed where I'm not being given much information so it's confusing. Other than that, the whole process has gone very well with SunLux. Even though the installation is done, Bonnie, the main person who was handling my inquiries, is very responsive if there's an additional issue. This falls outside of her purview at this time. There were some broken tiles but they were repaired and SunLux got everything up and running.

I looked at a few companies and then decided on SunLux. They had a local office somewhere close by, so they were closer. They are also a smaller company compared to others and price-wise, it was not bad. The person I talked to initially, when they did the sales call, was an older gentleman and he was good. He was an engineer. I had good discussion with him. When I had some issues, I went back to him and he was able to sort it out.They had too many changes at the project management level that led to some confusion initially. I was talking to one person then a couple of weeks later, he left and somebody else took over. There were some transition issues. Other than that, the experience was good overall. Solar in general is a good option now because of all the rebates and it's working out well, so far, about a month now. I would really recommend to go solar and SunLux is one of the good choices.

I did alot of research prior to coming across sunlux so I knew what I was looking for. sunlux was referred to me by my patio cover company ABOVE AND BEYOND PATIOS so I called and talked to Adam no hard sell gave me everything I wanted connected me to the finance company and worked with me was upfront about everything. Permits and equipment took a little time but they kept me informed about everything do your research and you will see sunlux is the right fit. Be sure to read all contracts because had a couple of companies try to get me to sign prior to roof inspection and I noticed that equipment was left out. But not with Sunlux

I am very pleased with SunLux. Everyone I spoke with was helpful and friendly. When problems arose, they were quickly resolved. Since the solar panels have been installed everything is working well and functional.

I picked Sunlux for solar to install on my elderly parents house. This was after 5 other quotes. Price was the best. From signing contract to power up was better than imagined. Even with weather delays (wet in socal this year) they got past the delays. Customer service is fantastic. They know how to design a system. I recommend them highly.

Very responsive. Excellent service. It has been over a year since they installed our solar system, still they provide #1 customer service.

SunLux kept me informed all the way through the purchase and installation process. I was informed of various changes in the status or things like when it went to permitting and when they were gonna come in and install or do the measurements. There was one day when I wasn't at the house as I was supposed to be and they turned up to do the initial survey. But we managed that remotely, which was wonderful because I didn’t have to leave work. From that point on, it was seamless.They had to put a new breaker box on the property and they had to take out the old one. They took out part of the outside wall to get the new one in but that couldn't be covered up or made good straightaway until the city had inspected it, which was going to be about two weeks. They covered it with an awning and it kept it all dry and safe. As soon as the city had inspected it, they came and made good, the wall. Right now, you couldn't even tell it had been taken apart. They did a great job.

I got three other quotes but it felt like SunLux was the best way to go. The rep was able to adjust to my scheduling conflict and come early. He was very knowledgeable. He told me what to expect, what would happen, and what the next steps would be. He got everything done in an hour. Also, my project manager has been awesome. She keeps me notified every day. She also emails me at least a couple of times a week saying, “Hey, this is where we're at. This is where we're going. This is what has to happen.” So, it has been great so far.

Going with Sunlux, I felt like there was less dealing with middlemen and I felt more comfortable. Everything was great during the signup and Edison came out and did their thing, which was all good. The only thing is I'm old school so I don't always like email stuff but everybody goes through email. I would rather they call me. But for the most part, I'm fine with it.

great service all around. I would highly recommend Sun Lux

The engineer that I first talked to was very knowledgeable, and he had a system himself. I had a few drawbacks, and I didn't know how it would work, but he could answer all my questions. He was very good. Alex, the project coordinator, kept me up to date and worked around my schedule. The staff that came out here were very professional, and they did their job well. So far, I've been producing more than I'm using. The cost of the service is very fair, because I know the electric company is going to be increasing.

Highly Recommended. I'm glad I didn't give up on my solar project because I almost did. Back in 2019, I was ready to move ahead with the project and went to energysage.com get quotes. I've had over 10 quotes and I actually even signed up with another installer at the time (not SunLux) and started the project. Then shortly after the project started I was told they discovered my roof had issues so the project was cancelled. I cancelled in part 1) the installer didn't do roofing and I didn't want to deal with multiple contractors and 2) the unexpected cost in the project. And apparently, the installer wasn't too excited about either, it seem. I guess most installers out there just want the easy installs but that's not the real world out there. I all but had given up. Then 6 months later I decided I give it another try and recalled Sunlux had given me a quote prior but never follow on it. Explained my situation to Tracy, my Sunlux consultant and he said my roof is certainly not an issue. He was very responsive to my needs, customized a system that I want and even had a great suggestion on the panel placement. How it looks is as important as the power. So with contract signed, this is typically where most solar project fall apart (right?) and this is what I heard from my neighbors with their solar project from a different installer. Nope, not with Sunlux. The project moved quickly and it stayed that way. I got coordinated with the project manager Jennifer and she made sure all my concerns were addressed. Even with Covid, the project took no more than 3 months and the bulk of the wait is with permitting. Very happy with the overall install experience, pricing, and service. If you have a roof issue like mine I high recommend you give Sunlux a try. Highly recommended!

We were convinced by the representative that financially it would be a Godsend. The difference in what we are paying now and what we would pay when we switched is phenomenal!!! The work went smoothly and what they told us was completely accurate. Great job!!! Thank you SunLux!

I purchased my solar solution from SunLux in early 2019. My sales person, Kyle, was knowledgeable on the various components of the solution and helped me choose the right system for my house. The installation was professionally executed and completed in a few days. SunLux's customer support was also helpful in answering a few questions I had about the system. I haven't had a single issue with my solar...it's been perfect. I would definitely recommend SunLux to my friends and have.

Our experience with Sunlux was great. Our initial consult with Tracy was scheduled promptly and I was seriously impressed with his level of knowledge and ability to answer all of my questions. The system was designed and sized exactly as I wanted and meets the needs of our current and expanding family. The install team was professional and courteous. I did have to monitor them a bit more than I had wanted to insure everything was done to my exacting standards but in the end it turned out great. It has been a month and the production is right on track. I am already saving money! It was a great experience from start to finish.

I recommend SunLux for solar without reserve. Electricity is getting more expensive and their customer ratings and working with them initially for the quotes helped me choose them. My panels got installed in December of 2019 and everyone I dealt with through the whole process, from beginning to end, was very professional. They took care of everything, and there were no surprises. It was exactly as they had advertised. The cost is great as well. I paid less than I expected.

SunLux has been a good provider so far. I am currently walking through the prerequisites. The main electrical panel needs to be relocated so SunLux sent Edison out to confirm that the electrical panel wouldn't be an issue. So, I spoke with them. They gave me a cost, but I'm getting comparable quotes now. They had an original design for the solar panels. After proposing that, there was a slight modification to the final design that they provided me. So, I have them looking back at that to see if we can meet the original design request. Everyone has been helpful and informative.

Sunlux was the most thorough. They were not the most affordable, but their honesty combined with their pricing was the best. The person that did our intake and walked us through the interview was the most honest. He is a salesperson, but he didn't act like one. The installation is supposed to happen in October, but we had a little hiccup with our project so we are probably going to push it out a little bit further. They work with what we thought was a lender, but they're a broker for the loan. The lender that they work with is no longer offering that loan. We're back at the application process.

SunLux was great to work with. Rob ** was a great sales person who explained everything in detail, answered all questions promptly, was available by text even when the job was passed to our team manager, Jennifer. Jennifer ** was always on point with statuses and updates. The financing was handled through them with good rates and options. Much better financing than competitors. The install and roofing went smoothly and when I wanted something fixed quickly they handled it. Our solar install looks amazing and better than the neighbors. I have referred them to others as well. Thank you SunLux!

Starting with initial consultation to installation with SunLux was real smooth. There was a little glitch with county inspection, but SunLux technicians took care of the issue. I was well informed about each stage of the process. Whole process took less than 3 months which is shorter than what I expected. Everyone from SunLux that I dealt were as pleasant as they we're professional. I am happy with my decision to go with SunLux.

I worked with Mark and didn't get the best impression of him at first. He talks a lot, and I’m more "get to the point". He was persistent and kept matching with other offers I was receiving. We signed with someone else but he didn’t give up. Eventually, he gained my trust. We have a set date for the installation but I have a concern right now. We don’t have the second payment and there’s a late fee for it. Right now, we’re trying to get a HELOC but they're delaying it. I’m concerned if they will commit to the late fee, or will they give us a grace period to get this resolved. Things have changed with COVID and they're not as accommodating to us. We need to sign papers and they're about an hour away. We're gonna see if they'll wait later for us to sign after we get off work. They are not willing to send somebody to us. The guy took Thursday off, and I don't think he was willing to let somebody else handle it. He’s putting us in a really tight bind. We have to sign by Friday in order to meet that deadline. But we've been in contact with someone from Texas and there have been a lot of long pauses, but when a deadline needs to be hit, she’s on it. I have my mom’s house next. Assuming this goes down well, we’ll be doing it again with SunLux.

After a couple of years of contemplating solar and receiving a number of quotes, we decided to go with SunLux for our solar system. They were not the very cheapest (but close), but I felt that Tracy Woodburn, our sales consultant, really listened to our needs and not only was confident in SunLux's ability to deliver, but communicated this without a lot of heavy pressure like another large company did (via a large membership store). I also liked that much of the initial discussion and evaluation was done over the phone and email after Tracy viewed our home on GoogleEarth. None of the other companies were willing to do as much without meeting with us in our home where the heavy sales pressure was started.

We initially spoke about 20 panels, but the original design only had 19. I contacted Tracy who immediately took it back to the design team, and very quickly we had a plan with 20 panels. I appreciated that Tracy hadn't over-promised and also that he stood by his word and made sure we got what we had asked for.

Everybody who came to our house for the installation was professional, polite, and highly skilled. The work that was done looks beautiful. We ended up needing a new electric panel and we were not charged any additional fee. The city then said the panel needed to be moved, and SunLux quickly sent out a team to do this. Again, no additional fee, no grumbling, and beautiful work.

We had a change in Project Managers partway through the job, and Tracy Woodburn remained a point of contact throughout so that whenever I had a question or concern, he made sure that I got the answer.

At the very end of the project there was some miscommunication about a 220 outlet that we wanted installed. It is entirely possible that the misunderstanding was on my end, and not on the end of the company, but SunLux honored my understanding of the agreement and completed that installation.

We've only had one full month of operation, but the system overproduced for that one month, which is easy to track with the software and website they signed me up with.

Would I recommend SunLux? Absolutely! I'm not sure if the other sales staff remain as involved as Tracy did, but I would recommend that you ask for him, as he really made the process much smoother from start to finish!

SUNLUX was great to work with. The initial salesperson explained everything very well and their pricing was very competitive. The design and installation teams were great, coordinating everything. including the HOA application. The installation was done in one day as advertised. The county inspection passed without any issues and the system is now working as expected. Their technical support has also been excellent.

SunLux Energy seems like they offer the best warranty. The agents were aggressive but in general, they were okay. However, the only thing they’ve done so far is to send a guy to fly a drone around my house and I don’t know what they’re doing. I realized they’re not local because they don’t have a local office but they do everything correctly and the way they handle things are professional.

We have had our solar with Sunlux for 8 months now. We are extremely happy with the solar production and customer service. Everybody I've talked to has been very helpful, patient and knowledgeable. Solar is a huge investment and I feel good knowing that Sunlux will be there for us for the long haul.

SunLux is great. They are also cheaper than other providers. The representative gave us a big discount by refusing to take a commission, so really helped us.

I picked Sunlux for solar to install on my elderly parents house. This was after 5 other quotes. Price was the best. From signing contract to power up was better than imagined. Even with weather delays (wet in socal this year) they got past the delays. Customer service is fantastic. They know how to design a system. I recommend them highly.

From start to finish Sunlux was on it. The process was so easy! Most of it done by email, phones and computer. Everyone I talked to gave me their cell phone number and their email address where I could reach out if I had any questions. One Sunday night after hours, I received an email I was very concerned about so I called 1 phone number and left a message. I thought no body will call me back and I tried another number and no answer. Then emailed a couple of people. My phone stared ringing off the hook from Sunlux people returning my phone call. They eased my worries about the email I had received. I was impressed with their after hours response. They followed through with everything they said they would do and I appreciate that so much! My neighbor went with another company before we signed with Sunlux and she is still not completed. I highly recommend Sunlux for anyone thinking about going solar.

Professional, fast, thorough. They told me what was going to happen and it did just as they said it would. Love these guys!

I wanted to be as independent of the electrical grid as I could be. I had done part of the house with solar and I had a Tesla battery. But I realized that I was generating about half the power I needed to offset my power bill. So, I called SunLux and had them come to double what I already had. And that brought me to net zero on my electric bill. In fact, Edison sent me a check last year, so I appreciated that.Aside from that, I had concerns with the company that I had used before with the quality of their workmanship, but SunLux stressed that their workmanship would be excellent, and it was. They said that they would run the cables through the attic and not over the top of the roof, which made it more pleasant to the eye, so I was very happy. They also tied my Tesla battery into the system so that I've got the two solar systems and the Tesla battery all connected together.I started the process with SunLux a year ago and they got the installation done beautifully. But it took a long time to get the permission to operate, so I kept calling them to ask what was holding it up. They said that it was Edison that was holding it up, so it took a couple of months after the installation before I could turn the system on. Other than that, I love the solar system that I've got. Plus I drive a plug-in hybrid car, so my car basically runs on sunlight. I charge it in my garage overnight and I drive it to work, then I can plug it in where I work to drive home. So, if I've decided to work at home, I don't ever have to buy any gasoline.

We like our rep, Gary. He was helpful, knowledgeable and willing and available to answer every and excess question that I ended up having. We got two different projects with SunLux going on and right now, they are waiting for the City of Long Beach to approve all the design so it's kind of at a standstill. There was also a little bit of delay sometimes with communication back. But we were dealing with Christmas and New Year so it was kind of understandable. The process has been easy, so far.

After waiting years for solar panels to become more efficient and affordable, i finally settled on Sunlux to set up solar for our newly renovated home after reading reviews and speaking with friends. I must say this decision for solar has been the best investment in my home i have ever made. Sunlux reps took us through the whole process from estimating our generating needs (we have 2 ev cars, 2 A/C units and outdoor entertainment) to mapping out our panels to give us maximum sun exposure, to setting up and registering our panels with the electric company. Garrett, the customer service manager, responded to our questions and calls promptly and kept us informed during the whole process. He introduced us to the app that can monitor our daily, monthly and cumulative generating at the touch of our iPhones 24/7. We are now generating more electricity than we use and this will allow us expand our electricity needs in the future. The monthly cost of our solar loan is significantly less than our previous electrical bill and in several years we will be saving hundreds of dollars monthly. We are very pleased with our purchase and with Sunlux.