Juan and his crew were terrific. They showed up early. He and the crew were courteous, efficient, and professional! They worked cleanly. They swept the area before they left. I didn't have to worry about anything. Sunlux has been on top of every step of this project! No problems with the entire process!

Jerry M. 12/18/2019

Our experience with Sunlux was great. Our initial consult with Tracy was scheduled promptly and I was seriously impressed with his level of knowledge and ability to answer all of my questions. The system was designed and sized exactly as I wanted and meets the needs of our current and expanding family. The install team was professional and courteous. I did have to monitor them a bit more than I had wanted to insure everything was done to my exacting standards but in the end it turned out great. It has been a month and the production is right on track. I am already saving money! It was a great experience from start to finish.

Christoph P. 7/08/2019

We talked with a couple of companies. There was a company where we started to move towards the design phase but the design really did not accommodate our home. We have a Spanish-style home and part of it has a flat roof. Another part is tiled out roofing with classic clay tiles. We wanted to make sure that the investment was going to yield the savings we were seeking. If they were putting in solar and there was not enough solar panels to offset the cost of paying the utility company, it didn't make any sense. They didn't seem to have an alternative. Also, there wasn't any consistency in contact with the customer service so we decided to hold off on that.We called a local radio host. He's a designer and does construction of homes in California. He has lots of great tips. I said, "Surely, there has to be these panels that have evolved to be smaller, but more powerful." Technology is evolving at least every three years, if not yearly. He recommended SunLux and they're an advertiser. I liked his advice and gave SunLux a call. The engineer or the tech expert walked us through the different products and what decisions we needed to make. We are under the pandemic and it was very easy to show some of the options for us. They had a picture of our house so we could see where the panels might go on our roofing.From there, they had a financing option that worked really well for us. Every step of the way, the management of the project was well done. There was someone we could contact to help us to be ready for each stage. Everyone was courteous and very professional. That coordinator, Erica, made such a difference in keeping us apprised of what was going on. There was the ease of the financing. They gave us some options of a Tesla battery at the time. There was also LG and the products they offered were state of the art, which was what we were looking for. We had to make some modifications to the solar panels but SunLux was able to put all the solar panels on our roofing. The modification required them to have some of the panels that would come right at the edge of the roof. We were concerned about that because the way they put those panels in, you walk to our house and you cannot see those panels. I see some people around my neighborhood who have gotten solar panels and when you walk to their house, there are these hideous panels that are right at the front door. It disrupts the aesthetic of the home. SunLux was able to make the adjustment and they did not have to do a hanging. They were able to work with the roof and reconfigure things. It's lovely. We retained the style of our Spanish home. The architectural integrity was important to us. And in handling all the permits, we really put ourselves in SunLux's hands and they competently accomplished each step. We are very happy with SunLux and really glad to recommend them. They're topflight and they live up to their reputation.When making a purchase of solar panels, you want to have the right company to know what you want and know how the company manages the process. Their communications and their customer support are absolutely key to guide you through the process. There's a permitting process but how does the company handle it? How professional and courteous are they in communications with you frequently so you know every step of the way? This is the process that SunLux used and gave us confidence.

Peggy 3/23/2021

They were very responsive to emails and phone calls. The installation guys were great. Everything was easy.

Sara 5/13/2021

Review update. Garrett took the time to fix all my issues and I am up and running now. Thanks for handling the issues I had.

Ben G. 6/21/2019

Initially, I questioned the utility of solar panels: how much they reduce the cost of electricity, how quick & easy the installation goes, etc. So for years, I passed up every opportunity that arose to get solar panels done. Eventually solar panel systems began popping up everywhere and I knew the benefits were no longer a fantasy. I called a few places and ended up with SunLux who offered the most competitive prices. My sales representative Trang Phung explained a structure that was easy to understand and made me so much more comfortable with the process. Installation was brief and my energy bill has been drastically reduced! If you're on the fence about solar panels - don't be. SunLux will take care of you! -Kim Nguyen

Tristen T. 6/12/2019

This is actually my first time writing an online review as I felt Sunlux was truly amazing and professional to work with. Being naturally skeptical about to idea of solar all together and after researching numerous companies, the following outlines a truly great experience. I believe the whole process took about 3 month from around late August to early November.

The Team (at least who I got to work with):
Chris A, Michael V, Erika G, Jessica B, Michael McC. * From presenting, keeping me updated, and promptly answering question, they were all truly professional every step of the way.

The Process:
1. Upon reaching out with interest, an online live presentation was scheduled. Equipment description, sky view simulation of panels installed on my roof, costs, warranties, payment options, tax-benefits were very well presented. I never felt pressured into making a decision on the spot, which I don't with similar financial decisions. I recall saying I needed a couple days and was politely understood.

2. After doing the math, it just made complete sense. I called back and signed. FYI: There are several financial options, chose what works for you.

3. Home/Roof Evaluation was scheduled, Final Design sent for my approval, installation day, city inspection, and final touches all ran smoothly with no issues. Whenever I had a question, someone got back to me within an hour. Sometime minutes.

The Results:
One month into my panels fully operating, I could not be happier. Even during these short and sometimes cloudy days, my bill is -$3. Yes, negative. Meaning that my electricity company owes my money for a change. My last 3 bills had been around $300 per month.

The Future:
The installation and panels are pretty much bumper to bumper warrantied for 25 Years. While I hope I never have use for it, I feel confident that Sunlux will assist in resolving any issue.

Fernando Martinez 12/10/2020

Great job from start to finish. Highly recommend

Jill W. 4/24/2019

After a couple of research for solar company, we decided to go with Sunlux for our solar system. The sales consultant Lorena Gutierrez and service representative Markie Owen are both amazing to work with. The installation team are very professional and on time. They keep me update through out the process. We are very happy with our solar and so far after 4 months we only need to pay $10 a month for Edison connection fee for electricity bill.

Kevin C. 5/17/2019

Great service from start to finish. Rob the sells representative was very detailed and organized. The whole job was done exactly the way he told us it would be done. There were no surprises. We got the system installed in one day. I would definitely recommend Sunlux!

Cristina G. 9/23/2018

After interviewing over half a dozen solar companies, we kept going back to SunLux. Tracy W. was great from the beginning, upfront and not pushy like some other companies.

Always responded to my questions or concerns throughout the entire process. We installed a fair amount of panels, which was installed in 2 days. Workers were on time, professional, and always kept me in the loop regarding the process.

Final inspection happened within a few days after installation. After Tracey, we dealt with Emma who was our project manager, who was also great to work with. Always communicated clearly with us and was helpful during the final steps.

Markie and Garret took care of us after our final inspection. After the second day of our panels being on, we experienced a glitch due to new inverters being installed. I got on the phone with Markie and Garret and the next day they both drove out to our home to fix the problem.

They stayed on the phone with the company for over 2 hours until the problem was fixed. After two weeks of having solar panels, we found birds nesting under our panels. We called Markie, and they are installing a critter guard at the end of the month.

SunLux made this a lot easier than what we anticipated after reading all the other horror stories on other solar review sites. If you are in the process of searching for a solar company, SunLux is the way to go.

Teddy C. 5/06/2019

SunLux roofing dept was outstanding! i had a few concerns that were dealt with promptly and professionally! We would definitely recommend SunLux! thanks Guys!!

Michael A. 1/17/2019

SunLux seemed the best fit for us. They were really kind when I called them. The rep explained everything in detail without being patronizing. He was really helpful with setting it all up. Then the person I worked with the most was Berlin and she was amazing. She would email and call and was on top of everything. They were great. I appreciate them.

Keegan 2/23/2021

After waiting years for solar panels to become more efficient and affordable, i finally settled on Sunlux to set up solar for our newly renovated home after reading reviews and speaking with friends. I must say this decision for solar has been the best investment in my home i have ever made. Sunlux reps took us through the whole process from estimating our generating needs (we have 2 ev cars, 2 A/C units and outdoor entertainment) to mapping out our panels to give us maximum sun exposure, to setting up and registering our panels with the electric company. Garrett, the customer service manager, responded to our questions and calls promptly and kept us informed during the whole process. He introduced us to the app that can monitor our daily, monthly and cumulative generating at the touch of our iPhones 24/7. We are now generating more electricity than we use and this will allow us expand our electricity needs in the future. The monthly cost of our solar loan is significantly less than our previous electrical bill and in several years we will be saving hundreds of dollars monthly. We are very pleased with our purchase and with Sunlux.

Martin W. 11/01/2019

My wife and I did a lot of research on the very many solar companies servicing our area. We decided on Sunlux. We met with Mike Valencia and went over the numbers. Not only was Sunlux the lowest pricing while offering the most servicing, but Mike's integrity was refreshing. Other companies that submitted a bid included an additional ten panels at significant extra cost. When I asked Mike why his bid reflected less panels, he explained that in the late afternoon our neighbor's palm tree cast enough shade that the additional cost would not be worthwhile.

The installation crew finished up in one day, taking their mess with them. I have had minimal problems that have been addressed right away.

We are very happy with Sunlux and highly recommend them to those interested in upgrading their home with solar

Michael T. 1/15/2020

We chose Sunlux because they were highly recommended by previous clients. From start to finish the majority of the team involved was professional and thorough. The whole process was very efficient and coordinated well. Sunlux did all the paperwork, coordinated with city inspectors, and made the entire process very easy and user friendly. The on site project manager was very knowledgeable and their customer service manager resolved our issues quickly. My only complaint would be against the sales rep who tainted our overall experience with lack of communication. Otherwise, I would definitely recommend this company.

Alice L. 7/20/2018

So impressed!

We had been interested in going solar for a number of years and began researching solar panels and installation providers. I contacted several solar companies, including Sunlux, for information and estimates on our household solar needs.
When the Sunlux representative began going through the solar plan for our home we knew we'd finally found the right company. The representative was well prepared and had tailored 'the numbers' of our solar usage to our house and our actual energy needs. We didn't have to guess or try to estimate how many panels or the output or the impact on our long term energy budget. Everything was laid out - easy to understand and clearly presented. And the cost was competitive- less than other companies we had contacted. It was an easy decision to move forward!
And then, Sunlux handled EVERYTHING! They scheduled to evaluate our roofline, and worked with us on an aesthetically appealing panel configuration. They also applied for our solar rebate from the local energy company on our behalf. The installation crew was thorough and efficient and had our 24 panel system installed in a day and a half!
Sunlux then scheduled the city inspection and power company meter installation to finalize the project - we didn't have to a thing! And they kept us notified of each next step along the way.
The panels look amazing and operate wonderfully! Sunlux even sent us a link at the end of the installation to download an app to monitor the output of the panels in real time. We are very grateful that we found such a professional and organized company. We highly recommend this company to anyone who is considering solar! Sunlux made it extremely easy and we can't imagine the process would've been this smooth with any other company. Five stars!

Laura G. 9/09/2018

Hi my nameHumberto
I have Sunlux Solar panels I am so glad and happy , I did the right thing . I believe I did the right thing for Family. I could not refuse the offer I checked with other solar panel companies specially Costco .I didn't like their offers I was looking for workmanship and quality solar panels you cannot go wrong with SunLux Solar panels , The technicians workers did a great job. Sales representative for Sunlux his name is Ralph his personality and experience convinced me he is always there if you have questions and concerns about your solar panels he responds very properly on time whenever you call.

Humberto A. 7/16/2018

The SunLux reviews that I saw online were consistently good. There have been a few different people who have been involved with ushering us through the process. The initial person I spoke with was more of a sales guy, and then after that was somebody who was assigned as our primary contact for the process of going through and getting the analysis done, getting the license done, and getting the work itself done.We have one problem at the moment, which is that they said that they were ready to turn on the system. It was a couple weeks ago that they said they were ready to turn on the system and that I should expect to be contacted within three business days by their operations team that would confirm that the system was running, and that I would be able to log in online to my account that had been created to see the statistics of the reporting that the system was running all that. I never got contacted by the operations team, and the online system still shows that the system is not operational. I have a contact who I've been emailing. I'm going to ping her again and see if they can give me an update. Everything else has been great. They did a good job through the whole process. I felt like they were taking good care of us, and doing a good job of staying on top of things.

Charles 2/10/2021

I had an issue with our solar panel not producing any electricity so I called and left message for Garrett from Sunlux. Not only did he call me back the same day, but he basically diagnose the problem over the phone and sent someone from Sunlux to come to my house the next business day to confirm diagnosis that we had a bad inverter. A few hours later that day Garret called not only to schedule an install of the new inverter, but to my surprise he also said that because we were having problems with pigeons living under the solar panels that he would install critter guard to prevent the pigeons from going underneath the panels for no charge.

I would highly recommend Sunlux for their professionalism as well as their great customer service.

Robert N. 10/28/2019

SunLux came highly recommended as an outstanding company for our solar needs, and they did not disappoint us! We wanted to add a battery backup unit to our existing solar system to prepare for power outages and emergencies. After doing our research and contacting a few solar companies we choose SunLux. They presented the most comprehensive plan, worked with us to make sure they met our needs and have a wonderful professional staff that made the entire process seamless. They made the installation a smooth experience, from securing permits and dealing with SCE for connection to the grid, it couldn’t have been a better experience. The installers were professional, neat and experienced and had the system installed in a day. The few places they had to chip or cut away stucco were patched, repaired and blended in perfectly. SunLux facilitated our new battery backup system into our SolarEdge online monitoring account so we can monitor our entire system from anyplace. We highly recommend SunLux for any of your solar needs!

Stacie K. 10/24/2019

Extremely Happy!! I live in Northern CA. I obtained 4 bids from local solar installers and 7 from the EnergySage website. I had done extensive research regarding the ratings for solar panels, inverters, monitoring, etc. SunLux was the first to respond from EnergySage. Their bid was an unbelievably low price for the top of the line Panasonic 320 solar panels, Optimizer inverter and SolarEdge monitoring system. The price was 2/3 ($11K less) than what I had been quoted from 3 of the local companies. When those 3 companies contacted me to see if I wanted to sign a contract with them, they asked why my answer was no. When I told them the price and equipment included, they each said something was wrong and I wasn� t getting what SunLux quoted� � it wasn� t possible. SunLux also beat every other company from the EnergySage website. Because the price was so good, I increased the amount of panels I purchased from 25 to 27. I researched SunLux� s reviews and stability and felt comfortable to proceed. They traveled a very long way to install my system; I� m the furthest north they have ever been. The crew was great. All were very hard workers and got the job done. I just went online with my energy company towards the end of May 2019. Each of my June and July 2019 energy bills were only $23, which is mostly for the natural gas for the hot water heater. My heating/air is all electric. I am producing more than I using at this time. June and July of 2018 bills were $253 and $435 respectively, including the natural gas. My winter energy bills are very high also. I can� t wait to see what the net result will be after a year.

Lorrie W. 8/07/2019

I spend several months researching and getting quotes from multiple solar contractors.
Let me tell you it was a big learning experience. At the end I decided to go with Sunlux.
They give me the best price and best guarantee than the other three solar companies for the system I was looking for.. They really took care of me and made the most effort to earn my business. Another key factor was their customer reviews. The process was smooth and very professional. Their installers where also very professional and pay attention to detail, taking my input and answering any questions I had.
I'm so glad I went with Sunlux.

Moises R. 11/07/2019

I did alot of research prior to coming across sunlux so I knew what I was looking for. sunlux was referred to me by my patio cover company ABOVE AND BEYOND PATIOS so I called and talked to Adam no hard sell gave me everything I wanted connected me to the finance company and worked with me was upfront about everything. Permits and equipment took a little time but they kept me informed about everything do your research and you will see sunlux is the right fit. Be sure to read all contracts because had a couple of companies try to get me to sign prior to roof inspection and I noticed that equipment was left out. But not with Sunlux

Tim S. 3/03/2021

Our experience with Sunlux was great from the time we signed the contract with the sales rep. thru the completion of the installation. A couple of weeks delayed with the install due to the rain, but that was out of anyone's control. Aside from that, everything went fairly smooth. Customer service was courteous and responsive. We'd definitely recommend Sunlux!

Serei C. 4/01/2019

By far the best from the quote through job completion. I had quotes from all the big solar companies, Sunlux beats them all in price, quality, and service. I recommend to all

Alex G. 3/10/2019

I have their system for a year and it is really paying off. Two self caused service calls were the greatest experiences ever. Fast to call back, great comfort on the phone and rapid to arrive . They knew what to do and even though I caused the short they remedied the problem and saved my day with nothing but smiles

Gary P. 4/12/2019

The installation was a couple of days and it was seamless then it was a couple of days to get the permits as well. It took two weeks for the paperwork from the start to the end and the reps were on top of the process. Everything is good.

Vikra 4/29/2020

The customer service with SunLux Energy is outstanding. They're constantly on top of everything. They kept me apprised of every step that was being taken. My project manager, Berlin, was fantastic. What's shocking was that they buy the panels from a distributor and they don't tell you what it is. Once we were into the project, I got a certified letter stating that if SunLux doesn't pay their bill, I'm getting a $14,000 lien put on my house. It never happened because they did pay it but I was very aggressive at first with these people thinking I didn't do business with them. I didn't sign any contracts with them. After doing a lot of internet research and so forth, I learned that this does happen if companies go belly up. Even though I didn't make any business with the provider of the solar panels, they have a right to put a lien on the property for their merchandise. SunLux provided me the document saying that it was paid in full then they forwarded it directly to the company and I didn't have to do anything further. But it is kind of scary when you're in a contract with a company like this and you get this in the mail, and they don't tell you that this is gonna happen.The guys that came over were very professional but it took about two months until I went to full production because half my panels were wired incorrectly. They came out once and tried but couldn't figure it out. We had to set another appointment for about three weeks out. Then they sent a crew of two guys. They spent all day and finally found the problem. There was reverse polarity on one of the panels. Having SunLux, I'm saving a lot of money. My payments for the solar panels might pay the rest of my life for these things but for me, my payments are $170 a month. My average electric and water bill every two months was between 1,100 and 1,600 for a family of three and a swimming pool. The electric portion of it was between 600 and 800. I got air conditioning last year and my bill probably would have been about 1,700 just for electric. Now that we have the solar panels, the most I've paid for electric so far has been $65. It's definitely paying off for me.

Al 2/12/2021

Our bill was too high and so we decided to go solar. We went with SunLux and the installation of our panels went pretty well. Now, I'm able to run the air conditioning when it's hot and not worry too much about the bill.

F. 5/09/2020

SunLux is a good deal for the environment. Hopefully, it turns out to be as good as some of my friends have told us theirs has been. However, the installation probably would have been a lot faster if we could get the city to move faster. The process was pretty put together and the city made things slow. They kept me informed along the way as to what was going on. I don't know why it took so long for them to come in and put the meter in. That was several weeks, I don't know why, other than DWP is shorthanded.

Kerry 5/27/2021

SunLux was great. Were there issues with the install? Yes. Is it normal to have a hiccup here and there? Yes. What made it great though was the communication by the office and the installers. They were all very professional and courteous. Even when the city no show canceled on their second reschedule for inspection SunLux did everything they could to get me back on the inspectors’ schedule. I have already recommended them to five friends that are looking to have solar installed. Thank you for being professional, communicating, and accommodating.

Nicholas T. 1/16/2019

I have considered solar installation for some time now. After making the decision to move forward with solar, I invited 5 solar companies to provide me quotes. Of the 5 companies, only 2 provided full service (roofing work) including the changing of high profile vents to low-profile vents and relocation of vent pipes in order to not have sporadic placement of solar panels. I was interested in uniform placement of the panels without large gaps to skip over vents or vent pipes. The sales rep, Chris was very knowledgeable. He made every effort to answer my questions. Like many other customers, I had many questions and specifics to discuss after our initial meeting. Chris made every effort to call me back and answered all my questions (sometimes even in the late evening because he did want a day to go by without calling me back). Once the documents were signed and the project was underway, the project was handled by the project manager Danielle. Like Chris, Danielle was very responsive. She kept me informed at every step of the project. She ensured I was aware and understood of all the details involved with the particular step in the process we were in. In fact, Danielle even called me to congratulate me when Southern California Edison granted my Permission To Operate. The installers were all very prompt and courteous. Due to rain, the installers had to stop working and gave me what sounded like a heart felt apology for having to stop working. Imagine that, it goes to show the level of commitment and pride in their work. From beginning to end, employees of Sunlux have demonstrated their diligence and commitment to their customers. In turn, Sunlux shines as the solar installer of choice. With employees like Chris, Danielle, and the installation team, I would recommend Sunlux to anyone!

JOE M. 3/19/2020

Sunlux installed my system in the middle of last year, and have been online since last October. Decided to go with a roof mounted system, and so far we are very pleased with the results. I appreciate how Sunlux has a very strong customer service team that is proactive to check on how things are going or answer any questions. The new software update is great! I like how the continue to update the main software. great company!

Lazaro F. 6/10/2019

SunLux is great. They called us to let us know there was an issue that needed fixing. Talk about being proactive!!!!! They came out and fixed the problem as it was an easy fix. But they went above and beyond and did some extra work to make sure that it wouldn't happen again. I am very please with them.

Bob 2/26/2019

Great! Highly recommended!

Brittney G. 3/19/2019

I've been a customer of Sunlux for three years and have two solar systems for my different properties. I am very pleased with the customer service and Garrett was very helpful on assisting me with my enphase monthly report. I highly recommend Sunlux for your home.

Michael N. 8/03/2019

Our experience with Sunlux was great. The salesperson was knowledgeable and walked us through the process of selecting the right amount of panels for our roof.
The design department worked with us through the permit and layout process. When the panels finally where installed about 6 weeks later we where very happy.
The entire crew was very professional and well trained. Overall I would can recommend Sunlux to everyone.
Thank you to the entire crew! GREAT JOB!

Mike S. 10/25/2019

I thank you for your professional and service oriented relationship

Cindy P. 6/06/2019

After posting my unsatisfied review I was contacted by Garrett (customer service manager) who was able to get the ball rolling in the right direction. Since my review my system has past inspection and is now running fully functional. I appreciate Garrett taking my concerns and addressing them with urgency.

Becky M. 1/14/2020

Sunlux install the Panasonic panels on my roof. At every process, Sunlux was courteous and efficient. They finished installations in a day (but took some time to get permits). The panels work great and I'm saving on electricity from the first day they started working.

Evgenii Z. 6/06/2019

I worked with my salesperson Adam for almost 9 months. He was patient and answered every question I had. My project had A LOT of moving parts. Starting with a 23-panel system and a new electrical panel. We also needed a new roof (pitched and flat) with radiant barrier and a skylight added. On top of all that, we had 2 other vendors doing lots of other work, all of which had to be done in coordination. This was not an easy project for any of us but in the end, everything looks amazing. Let's not forget the satisfaction of seeing my meter running backwards!!!

Alberto D. 4/08/2020

So I had heard and read many reviews of Sunlux, and I was quite impressed. It appeared that this was the kind of company that I wanted to install solar panels at my home. However, things got off to a rough start since it was hard to get a hold of a contact person. I had left both a written and voice message to the company, and I didn't get a call back after a week and a half. I decided to contact them again, and I was told that they had been experiencing "upgrade equipment problems"--fair enough. I scheduled an appointment, and our representative didn't show up. In my experience as a homeowner, this is a red flag from a contractor; never good. But, I wanted to reconcile all the stellar reviews with this company, and despite my better judgment, I gave them another chance. I called again, and the representative sounded contrite and embarrassed over how I had been treated and offered me a small discount should I accept their services. After finally meeting with Ryan Reyes, and hearing more apologies, I felt confident about contracting Sunlux . Ryan, by the way was very professional and sounded trustworthy. I quickly forgot about my initial contact with the company.
The entire job, from start to finish was a very slow, and often frustrating experience. From initial contact to final job completion, the whole project took almost five months, but in all fairness to Sunlux, in was not always because of their doing. I live in a section of Southern California that is served by LADWP, and apparently this utility company is rather particular about how they deal with solar panel companies, often making LADWP inspectors difficult to reach and schedule appointments. This in turn just causes projects to stretch out into many more additional weeks.

On a couple of occasions, several glitches came up, and I felt I got I caught between the LADWP and Sunlux to resolve problems. For example, there was a backyard tree in the way of the city power lines. The issue? Who was supposed to trim the tree? Amazingly, this took a couple of weeks to resolve. The whole thing was confusing and aggravating to me.
For the most part, my project manager kept me apprised about the progress of my project. She kept in touch through email, and she quickly got back to me about questions I would submit. However, as the project stretched out because of some unforeseen problems, I would hear less from her, and so I would have to call to get updates. Toward the end, I was having to make a lot of calls to get information. On one occasion, a worker showed up to fix a major problem with the installation location of the panel inverter. I had not been made aware that there was even a problem. I found it necessary to contact a supervisor and to request to be kept better informed of such things. This snafu eventually extended my project even more. However, in the end, everything was made right.
At this point I have to state the following. First, it is not my intention to write a negative review--on the contrary, this report ends quite favorably--please read on. I simply want to describe what occurred. Second, every time I had to contact ANYBODY at Sunlux, I was always treated with captive ears, and was always treated kindly, professionally and with courtesy.
In the final analysis, I have two crucial questions that address the bottom line for my money: did Sunlux stand behind its work, and correct any problems, glitches or fixes that came up during the job?, and does the Sunlux system designed for my house produce the amount of energy that was projected to be generated on my contract? To answer the first question: yes. Although it took much longer than I had ever expected, Sunlux was very complete and careful with anything that came a long the way. All workers who came to my house were clean and professional. I might add--and this is worth noting for any reputable contractor--Sunlux did not ask for their final payment until the very last fix was completed; good for them. And as to my second question, from the preliminary data I'm getting from our system, it appears my system is producing what we had expected, although I won't know for sure for several months, until I get more complete data. This, I think will be the absolute bottom line. After all, this is the reason we choose to go solar, correct? Also, least I forget, if the system does not produce the kilowatt hours Sunlux was hoping for, how well will its promise to pay the difference to customers play out?

Would I recommend Sunlux to friends, family and to others? Absolutely. Are they a worry-free company? No. I don't think there is such a thing, but I think they represent a young company with a potential to become a truly outstanding solar company. From speaking with many Sunlux employees over the last few months, I feel they are sincere and honest.
I hope they take the time to read this.

Juan-Carlos R. 7/13/2018

I did research and found that SunLux has good Panasonic panels. I called them up to see what proposal they could provide and liked what I heard. There were delays beyond the control of SunLux but they were responsive. Their staff followed up with emails and had good communication. We did both our panels and our roof through them and financed the roofing part. The manager who handled us, Jennifer, was very good. I also dealt with Mike from SunLux and he was very good as well.

Alfonzo 5/17/2020

The sales rep was great. He was very patient, answered all my questions and concerns, really listened to my wants and needs and came up with a reasonable timetable as to when things would get accomplished. The cost is a little bit higher than norm, but it’s expected because of the quality of work that SunLux does. I’d also give the installation a 7 out of 10 stars. There was one visit where it was unannounced. They always mentioned that there's always gonna be a possibility of cutting of electricity, so we instructed the project manager that we needed to have ample notice for any visits. Being that we have two students doing online studies, as well as my wife working from home, any disruption can be unwarranted. My also wife mentioned that the installers were speaking Spanish but in a very vulgar tone. Other than that, the installation went okay.

Arthur 4/03/2021

I have had Sunlux for over two years now. I am extremely happy with their customer service and their prompt responses to emails. I have no complaints and we have no problems doing business with them again.

Bigdlbc 4/03/2020

We had compared a few different companies and finally decided on Sunlux. While the price are pretty standard in the market, the deciding factors for us were the warranty (the guaranty level of electricity production over 25 years period) and the brand of panels they use. Once the contract was signed, the rest was really easy. They were very good at communicating with us, always returned calls, text when we had questions. The scheduling, installation and city inspection was painless and smooth. So, overall, very happy with the experience.

Shirley L. 2/20/2020

I've been thinking of installing solar for quite sometime on our home and after numerous companies giving me quotes, I decided to go with Tesla. I thought that Tesla was the elite of solar based on their ads and promotions. After going through all but installing the solar panels, Tesla informed me that our roof needed work and that it would cost $9000 to repair the roof so that they can install solar panels. I was disappointed until I heard of Sun Lux over the radio being a roofer also. This was to test if I really needed a new roof. Sun Lux gave me a higher production of energy than Tesla and said I didn't need a new roof! They had several options on financing and leasing that made sense. I pulled the trigger and had them install solar. They assign you a Project coordinator that communicates with you throughout the process and Emma (my project coordinator) gave me the white glove treatment. She was always available. She took care of everything. What more can I ask for? I highly recommend Sun Lux even though I own a Tesla.

Allan L. 2/26/2019

We were in the market for a solar system from a company that was reliable and we could trust. After doing lots of research we asked Sunlux to be our solar provider. They were very honest with their prices (they were on one of the lowest) and their customer service has been excellent? Since we did not know a lot about solar systems, they educated us to be smart consumers and gave us options and choices that met our needs. We can truly say, we are very happy with Sunlux and would recommend them to others as well.

Scott M. 2/18/2020

It was a pleasure working with Sunlux. From my initial appointment with sales rep Kyle to project manager Liz. Also I want to thank Guillermo and Garrett for explaining how my system works. Everything went smooth with Javier and installation. I was just granted PTO last month so I haven’t received a bill with my solar yet.

Ronald G. 11/08/2019

I purchased my solar solution from SunLux in early 2019. My sales person, Kyle, was knowledgeable on the various components of the solution and helped me choose the right system for my house. The installation was professionally executed and completed in a few days. SunLux's customer support was also helpful in answering a few questions I had about the system. I haven't had a single issue with my solar...it's been perfect. I would definitely recommend SunLux to my friends and have.

Greg M. 4/08/2020

I spend several months researching and getting quotes from multiple solar contractors.
Let me tell you it was a big learning experience. In the end I decided to go with Sunlux.
They give me the best price and best guarantee than the other three solar companies for the system I was looking for... They really took care of me and made the most effort to earn my business. Another key factor was their customer reviews. The process was smooth and very professional. Their installers were also very professional and pay attention to detail, taking my input and answering any questions I had.
I am so glad I went with Sunlux.

Moises R. 11/07/2019

I chose Sunlux only after performing hours of research using the Better Bureau's website to locate A+ rated companies to perform my solar panel installation. I realize now that I chose well. Sunlux performed a preliminary inspection of my roof and found several cracked tiles which resulted in damage to its underlayment. With knowledge of rain approaching, they offered to tarp my roof at no cost to minimize further damage as I waited for my insurance company to make a final decision on my claim. I feel confident that I made the right choice when I chose Sunlux and would highly recommend them if you value integrity, quality, forward-thinking and customer satisfaction.

Victor D. 1/25/2021

I picked Sunlux for solar to install on my elderly parents house. This was after 5 other quotes. Price was the best. From signing contract to power up was better than imagined. Even with weather delays (wet in socal this year) they got past the delays. Customer service is fantastic. They know how to design a system. I recommend them highly.

Ronald J. 6/12/2019

Best price by far, a couple hiccups quickly addressed, company focused on continually improving customer satisfaction

Robert F. 2/15/2019

I got my solar installed last July by Sunlux. I have done tons of research before I went with them. I am so happy I did. Everyone in their team has customer's first mentality. I can't stress how professional in every step of the way. Even after the system has installed, they still treat you like VIP. I will recommend Sunlux to anyone who wants solar panels for their homes. They are on par with AMAZON in terms of service and quality.

Johnny Hong 1/05/2021

The stock market was at 30,000, so we had a little extra money. I happened to get a glance at our electric bill, and I thought it was pretty high. I had been considering solar for a very long time, but it seemed it just got to a point where it was pretty efficient. It made sense that if I waited any longer, I'd be too old to buy. I was talking to SunLux and Sunrun, but it really was a matter of price and salespeople to a certain extent. I was going to go with Sunrun because they were affiliated with Costco, and I thought I'd have some recourse if we had problems. But when we ventured into it, the SunLux salesperson was much more knowledgeable and upfront than the other guy, and then they sweetened the deal by putting in a level 2 plug for electric car charger in my garage. The whole process took almost two months from the time we’d signed the contract until the time it was turned on. A lot of that delay was waiting for the city to come take a look and sign off. The installation took a day. Solar always seems to make sense. My calculations say that we’ll break even in seven years. So, it's like prepaying your electric bill. It certainly is good for the environment. I'm also fascinated with the technology. In the morning, I wake up, and the first thing I do is go to the application where I can see how much energy we produced so far today. There was a gal in the office, her name was Berlyn. She was holding my hand as we went through the process with the city, and she kept me up-to-date on exactly what was happening. She would go back and remind them that they hadn't done their job yet and she just communicated perfectly. Then after it was installed, there was another gentleman who called me to make sure everything was going correctly. The support was excellent. Everybody was friendly and knowledgeable.

Kenneth 6/20/2020

Pleasant experience from start to finish. My project manager was very helpful. I highly recommend sunlux energy.

Martin P. 10/24/2019

We interviewed 3 different solar companies but chose Sunlux. Excellent customer service, as they take it to the next level. Quick to respond and alway trying to go above and beyond to help their customer. Even 2 years after install they are just a phone call away. Always available to answer all our questions and concerns. Love their service.

Indi G. 2/21/2020

I am so happy with my Sunlux experience! After going through the process I would definitely choose them again without hesitation. I initially reached out to Tesla Solar, which seemed great at first. We had a good initial meeting, the proposal looked good, and the gentleman that did my inspection was so nice. Then everything went sideways. After my inspection the initial estimate went up $8,500 for additional costs. I called my local utility company to verify what Tesla Solar was telling me was needed. My utility company sent someone to my house to inspect and verified it was not needed. Suddenly, I had a hard time getting a hold of my Project Manager at Tesla and the engineers could not agree on the requirements. Every few weeks they would just send me an email asking if I had signed the documents yet. They didn’t want to discuss what the utility company said. That is when I called other companies, including Sunlux. My sales contact, Rob M*******, worked with me and answered all of my questions. After reviewing the proposals, I researched the equipment on each proposal. The pricing was all competitive, but the equipment Sunlux quoted was far superior and the reviews were great. That is when I signed with Sunlux. Everyone I talked to, emailed, or that came to our house was friendly, professional, and overly polite. From my Project Manager, Emma S******, to the techs sent to our house for installation and inspections, everyone was knowledgeable and amazing. Emma kept me informed every step of the way and I did my part by emailing or calling when I had questions. Every email or call was responded to quickly. If someone did not know the answer to my question, they would have someone call me with the answer right away. Every inspection was passed easily. They submitted everything for me and made the whole process seamless. My solar system was turned on today and I am excited to see the kW it started producing right away. I will be referring everyone to Sunlux!

PAGE M. 7/30/2019

I was trying to get our energy costs lower because of early retirement. We had a gentleman from SunLux Energy come out and he did an excellent job. We liked his sales presentation so we decided to go with it. Every interaction that I had with every person that worked for the company from the salesperson all the way through the people that came out and did the inspection of our roof had to coordinate with my roofer to get the system in place and that went well. They were all professional. But I wished the process of getting the system in would've been a little bit faster from start to finish. Permits had to happen and there were a lot of different players came in. There was a lot of cooperation and everybody was professional. They didn’t leave my yard with a lot of rubbish or anything like that. So, I was quite satisfied with the way everybody conducted themselves.We put some money down and then we did the financing. There seemed to be enough options to accommodate us for what we needed. So, everything went well. For the first couple of months, everything seems to be really well. The system is producing enough energy and it’s accomplishing everything that has been promised to us. SunLux did a good install job. The system looks beautiful and it works. Overall, I’m very happy with the experience and I have referred a couple of people to SunLux.

Rex 7/01/2020

SunLux impressed me from my first meeting with Ben C*****. It was clear that the equipment they provided was top quality and that their installation personnel were high quality professionals. They have not disappointed, and the system performance has exceeded expectations.

Fikry E. 6/20/2019

Wanted to share my experience with Sunlux.. These guys are fantastic! I met with 4 other Solar companies and finally chose these guys. Not only did they install 30 Solar panels, but they also built us a covered patio to put them on. Eveything came out great, all of the staff and I dealt with were friendly and professional. Their follow up after the install has been great, and their prices are very competitive as well. Thanks Ben C*****, Guillermo, Aaron and the rest of the Sunlux team for a wonderful experience. Can't wait to see my SCE bill in the coming months!

Alfred T. 2/18/2019

I have considered solar installation for some time now. After making the decision to move forward with solar, I invited 5 solar companies to provide me quotes. Of the 5 companies, only 2 provided full service (roofing work) including the changing of high profile vents to low-profile vents and relocation of vent pipes in order to not have sporadic placement of solar panels. I was interested in uniform placement of the panels without large gaps to skip over vents or vent pipes. The sales rep, Chris was very knowledgeable. He made every effort to answer my questions. Like many other customers, I had many questions and specifics to discuss after our initial meeting. Chris made every effort to call me back and answered all my questions (sometimes even in the late evening because he did want a day to go by without calling me back). Once the documents were signed and the project was underway, the project was handled by the project manager Danielle. Like Chris, Danielle was very responsive. She kept me informed at every step of the project. She ensured I was aware and understood of all the details involved with the particular step in the process we were in. In fact, Danielle even called me to congratulate me when Southern California Edison granted my Permission To Operate. The installers were all very prompt and courteous. Due to rain, the installers had to stop working and gave me what sounded like a heart felt apology for having to stop working. Imagine that, it goes to show the level of commitment and pride in their work. From beginning to end, employees of Sunlux have demonstrated their diligence and commitment to their customers. In turn, Sunlux shines as the solar installer of choice. With employees like Chris, Danielle, and the installation team, I would recommend Sunlux to anyone!

J M. 3/19/2020

Was very pleased that the owner reached out to help find a reasonable solution for both parties. Once the issue was explained, he made sure that the customer walked away happy and I think everyone wins with that in mind.Went with Sunlux to get a solar system to hook up an electric jacuzzi (that was a mistake right away, should not use electric to heat jacuzzi, not worth it at all, even with solar). I told the salesmen this was the purpose of installing solar, and he said great and led me down the path to obtain solar with Sunlux. My bill went through the roof once I started running my jacuzzi and after multiple attempts, no one at Sunlux is willing to help in anyway... they are literally in it just for the sale, don't waste your time and go with literally any other solar company!!! Also, if you are military, they don't offer any discounts, just FYI...

Torry 5/11/2021

We interviewed 3 different solar companies but chose Sunlux. Excellent customer service, as they take it to the next level. Quick to respond and alway trying to go above and beyond to help their customer. Even 2 years after install they are just a phone call away. Always available to answer all our questions and concerns. Love their service.

Indi G. 2/20/2020

My experience with SunLux was wonderful. The person that was assigned to work with me was Jennifer. Jennifer did a great job in coordinating with me and making sure I understood the next steps. They were good and they fought for my business. The other guys were trying to match what they did. I came to the ultimate decision that if you couldn't come up with what they came up with, you don't deserve to take their business. One of the things they did for me was I recently bought an EV vehicle and they threw in a level two inverter for this vehicle, which is gonna save me tons of hours of charging. They rock. Then the owner called me when I was getting ready to go with another company, who actually tried to match theirs. I liked them. I was so happy with my experience with them.

Cynthia 7/02/2020

The entire Sunlux team has been incredible from start to finish. During the sales presentation, there was no uncomfortable up selling or pressure by Chris. The installation process managed by Jen was seamless, and whenever there was an issue (all issues were minor) she took considerable effort to ensure our care and solve the problem. The roof and the panels look fabulous and they are producing as expected - we couldn’t be happier!! We received 3 other quotes for the project and Sunlux beat the competition in every category, which actually made me a bit nervous, but after going through the whole project, I am blown away that they exceeded my expectations. I would highly recommend Sunlux and Troy Roofing for any project you might have. Thanks Garrett and the entire Sunlux crew!!

Scott M. 7/08/2020

SunLux provided superior customer service throughout this process. Their patience, diligence, follow-through and collegiality made this experience pleasant and easy! I recommend SunLux whole-heartedly.

Andrea . 2/06/2020

Sunlux has been great to work with on my solar install. I found them to be very competitive and did a great job. The panels have been installed for about a year with flawless performance. I am currently having issues with pigeons hanging out under the panels and reached out to Sunlux. There was a quick response to assist me in arranging to have a critter guard installed. I give them my highest recommendation and thanks!

Nicholas H. 4/02/2019

The fact that SunLux had been around the longest of the companies that we looked at and where the part of the industry that their founders had come from, and the support and transparency we received on our initial call with them gave us the most confidence that they'd be able to see the project through and provide support even afterward.The installation crew was a contractor with SunLux. The installation crew was on our job site when we had other people on our job site and myself and my boyfriend who owned the home together. So, the two clients were on the job site and we frequently had to request that they put masks back on, and it felt disrespectful when everyone else on the entire site was wearing masks and having to ask them multiple times. But as far as executing the job, they did a really good job and they were very communicative and the workers were clean.Based on our former bills, we should be right at a place where we are running about the same amount of money, and I only expect that number to become more disproportionate in our favor, where electrical will continue to get expensive, but our loan stuff will stay the same. We're charging our cars off of it and we have plug-in gas cars and we're driving very little. So, we haven't been having to buy gas, which is awesome. So overall, I feel really good about it. I also appreciate the back-end service, like being able to check on everything beyond just the cost-saving that it's providing. For the money that we spent, we got a good product that felt quality. We got exactly what we were going in for not knowing anything about the process.

Cameron 4/08/2021

All the representatives were courteous and professional. They did a real good job. They were quick and efficient in installing the solar panels and equipment inside. My neighbors all said they did it pretty fast. Going solar helped me out tremendously so far because I put a pool in my backyard and it made a difference.

E. 2/26/2021

SunLux did a great job from start to finish. They showed up on time and finished the majority of the installation in one day. They handled everything including acquiring the proper permits, scheduling permit inspections and teaching me about the equipment. The installers broke two roof tiles during the installation. They let me know that they were broken and would return with new ones. In the meantime, They sealed the area to prevent leaks. It rained for the next four days and no leaks. Good job. I highly recommend SunLux.

Ted Y. 2/13/2019

The SunLux products were a little bit more than some of their competitors but I was okay with that knowing some of the other pluses. I wanted to go solar because of the environment and then the cost-savings. Also, a friend of mine touted the extra warranty stuff that SunLux had that other people didn’t have. The project is done. We paid outright. But the handymen who came to do a lot of the clean-up work and modifications failed to finish it. They had to move our panel box and they had to redo some stucco but they just haphazardly did it. They were super quick to get out of there. I had to constantly follow up with SunLux. But as far as the customer service reps, they were great. The actual panels are fine and everything works great. Overall, we're happy.

Andrew 5/16/2020

I got three quotes on solar and they were all over the place. They were all like $10,000 difference, $15,000 difference. I decided I didn't know enough to actually get solar yet because I didn't know what it should cost. I found a website and I was able to compare four different companies in terms of what inverter they use and what price per kilowatt. This website made it so easy to compare the four companies across the board and it made sure I was comparing apples to apples. SunLux had the best reviews and one of the better prices. Customer service was amazing and they exceeded my expectations on everything. We love our solar and I would love to share with people my experience with SunLux. They were beyond amazing. I had an inspection and I was out of town. I was trying to make it home so I could meet the inspector. SunLux had sent somebody out and he pretty much waited there for the inspector. I didn't have to deal with the inspector at all and made it so easy for me.

Loni 7/07/2020

Contacted Sunlux regarding installing Solar. Great presentation and explanation from Mark! Very thorough and follow up was professional and prompt!

Dawn W. 9/18/2018

This is a very professional group of people. Everyone was responsive and helpful. The only problem, which wasn't their fault, was the time it took for the city inspector and the electric company to turn on the panels. I've only had the panels for a short time, but so far this has been a very pleasant experience

Therese B. 5/09/2019

I was very pleased with SunLux Energy. I live in the city of Glendale, California and we must have the most difficult permitting process ever. We started this process on April 23rd of 2020 and it took almost one year to pull the permit just to have SunLux come in and install the solar. We had an original project manager who left the company and kinda left us hanging for a bit. But the next project manager that came in did an excellent job trying to recover and stuck with us throughout the process. I really appreciate that. They know how to work through the process and they worked very diligently. Everything was installed. All the detailing was done and wrapped it up and commissioned in four to six weeks. It was fast. It’s nice to make your own energy. When they installed it and they commissioned it, we were partially through one cycle and we get billed every other month. I'm waiting for two full months to pass in order to see the benefits but I could tell right now, I've already looked at the kilowatt production per week and per month and we'll be able to pay off the system in pretty quick period of time.

Michael 4/21/2021

I highly recommend Sunlux Solar. I contracted with Sunlux for 34 panels and a new roof a little over 3 months ago. I am extremely pleased with both my solar panel installation and my new roof. My salesperson (Chris) was very honest, informative and professional. There was no sales pressure at all. He explained the entire project in detail and satisfactorily answered all my questions. He was extremely patient with me when I called him numerous times with questions I had pertaining to my internet solar research I conducted as I was educating myself on solar. I got several quotes prior to choosing Sunlux. Although Sunlux was a little more expensive than others (not much), I chose Sunlux because of the professionalism Chris displayed and because they are a large professional company who is dedicated to customer service. I believe in "you get what you pay for" and I am extremely pleased with Sunlux, as I got much more than I paid for. I am very happy I chose them for my project. My project manager (Berlyn) was outstanding. She was constantly communicating with me by either phone, email or text. She kept me apprised of every step of the project and was always responsive to me whenever I called her. She always got back to me immediately. She was professional, polite, informative and defiantly dedicated to customer service. She always made sure I knew what was happening, kept me in the loop, and that I was pleased. It was a pleasure working with Berlyn. The project took a little over 3 months to complete, but that was due to permitting issues and not the fault of Sunlux. None the less, Berlyn was in constant contact with the building authorities and moved things right along. The installers were very professional, polite and defiantly demonstrated pride in their work. The installation was clean, seamless and it looks fantastic. All the electrical is hidden in my attic and out of sight (except for my inverter). My roofer was Troy Roofing who was subcontracted through Sulux. Although I am not a fan of subcontractors, Sunlux changed my opinion about subcontractors. They were in contact with the roofer the entire time and I never had to deal with the roofer directly. Troy Roofing did an exceptional job on my roof. The guys worked 3 hard long days in 100 degree weather. They demonstrated pride in their work and they did an excellent job. I highly recommend Troy Roofing. In summary, I am extremely pleased with Sunlux Solar and the outstanding job they did. They totally exceeded my expectations. I highly recommend them for your solar project. You will not regret it. I commend their staff Chris (my salesperson) for his professionalism and honestly. There were no surprises. Moreover, I commend Berlyn (my project manager) for commitment to customer service, her professionalism and her organizational skills. She was on top of my project every step of the way and she was a pleasure to work with. Al

Al L. 8/19/2020

SunLux came highly recommended as an outstanding company for our solar needs, and they did not disappoint us! We wanted to add a battery backup unit to our existing solar system to prepare for power outages and emergencies. After doing our research and contacting a few solar companies we choose SunLux. They presented the most comprehensive plan, worked with us to make sure they met our needs and have a wonderful professional staff that made the entire process seamless. They made the installation a smooth experience, from securing permits and dealing with SCE for connection to the grid, it couldn� t have been a better experience. The installers were professional, neat and experienced and had the system installed in a day. The few places they had to chip or cut away stucco were patched, repaired and blended in perfectly. SunLux facilitated our new battery backup system into our SolarEdge online monitoring account so we can monitor our entire system from anyplace. We highly recommend SunLux for any of your solar needs!

Stacie K. 10/24/2019

SunLux was great to work with. Rob ** was a great sales person who explained everything in detail, answered all questions promptly, was available by text even when the job was passed to our team manager, Jennifer. Jennifer ** was always on point with statuses and updates. The financing was handled through them with good rates and options. Much better financing than competitors. The install and roofing went smoothly and when I wanted something fixed quickly they handled it. Our solar install looks amazing and better than the neighbors. I have referred them to others as well. Thank you SunLux!

Jessica 2/25/2021

I cannot say enough good things about SunLux. From start to finish our project was seamless. Sunlux provided us with updates through the whole project. We always knew what was going on and what the next step would be. Everyone we met or came in contact with during the process from the sale to final inspection was AMAZING! I would recommend SunLux to anyone looking to install solar.

Michelle P. 2/22/2019

I love to do my research and obtained quotes from more than 5 different installers before selecting Sunlux to install my solar system. One key piece for making that decision, besides researching all of the equipment and cost, was a result of reading positive reviews much like this one. The employees answered all of my questions and maintained communication throughout the process to let me know what stage the project was at and what I should expect next. This was huge for me as several of the steps involved getting permits, submitting plans, and obtaining inspections which don’t necessarily require the customer’s constant participation. As such it would have been easy to feel like nothing was happening or that my project was not moving forward had my project manager not provided those periodic progress updates. From start to finish it took just over 2 months from the date I signed the contract. The install itself took a couple days due to rainy weather. My wife and I are very pleased with the work that was done.

NickH 4/03/2018

T he entire process from sales to installation was professional, efficient, responsive and accurate in terms of cost to customer and time it took to install.

Barron S. 9/22/2018

Suxlux installed my solar array almost 3 years ago. I am very happy with the production of my system and have produced enough energy for my growing family and I. I gave them a call recently because I was thinking about getting an electric car and wanted additional panels to be installed. Adam ** and Garrett ** has been extremely helpful and very responsive. They took a look at my bill and didn’t try to sell me/oversell me on the panels THAT I wanted. They advised that since I was producing MORE energy then what I needed all I needed was Consumption Monitoring to see hour by hour how much energy I was producing and how much energy I was using. This would help me monitor my system to coincide with my SCE TOU plan to see if I even need more panels with the electric car. They came and installed the Enphase Consumption CT’s in under an hour. It was quick and they cleaned up after themselves. I was up and running again and checking my Enphase app every hour. Now I can charge my electric car at night when electricity is the cheapest and I might not even need more panels!

Avin 7/03/2020

I have a property in Mission Viejo and have a complicated 30 year clay tile roof. We contacted Sunlux, Sunpower, Sunrun and Tesla for solar panel quotes and Tesla for solar roof. Tesla took a couple of weeks to tell me that they will not install panels on clay tiles, designed an 11.4kw solar roof but placed 2.7 kw of active tiles on the north facing panes. I asked for a redesign 2 weeks ago and am still waiting. I don't think they can do it to be honest.
As far as solar panel quotes, Sunlux came out as the least expensive, the best system, the best warranty and will take care of replacing the underlayment for a very reasonable price so I don't have to call a separate roofer. Michael agreed to an upgrade from 2 layers of 30# felt to 2 layers of synthetic SBS-modified asphalt underlayment for the same price. Their system is based on state of the art high efficiency panels from LG with built-in microinverters so the 25 year manufacturer warranty includes the inverters (the most likely hardware to fail and only has a 10 year warranty from all the other installers). Unlike all the other installers, Sunlux offers a production guarantee of so many kwh/yr so they have a vested interest in monitoring the system output to watch for any failures or unexpected decrease in production. They also allow the customer to monitor system production down to the panel level so if any panel were to fail the installer and/or manufacturer warranty can be exercised. This is not possible with any system using string inverters such as Tesla.
Their roof leak warranty is 15 years instead of the industry standard 10 years. It's comforting to know although with 2 layers of SBS-modified asphalt underlayment I am not too worried.
Their customer service seems to be top notch from reading all the reviews on Yelp and Consumer Affairs. Their prices are very competitive. If you decide on Powerwall storage they will go the extra mile to apply for the SGIP program and get the state rebate for you. Highly recommended!

P T. 2/16/2021

After all of the pre-paperwork was signed, the finance approved, and the materials were received, the install team did an outstanding job in installing 27 solar panels on three different sections on my roof and completed the job (as promised) in two days.

bergmd7 5/04/2018

Pricing was about the lowest and product and installation was great. Any questions or concerns were addressed quickly. There is a lot of companies out there and I'm glad I found sunlux.

Jana S. 9/13/2018

SOLAR EASY

From start to finish the team at Sunlux made the decision to go solar easy. I did a lot of research and found Sunlux reviews to be true.

The install was a breeze and the Panasonic panels blended into my roof perfectly. I look forward to no longer supporting So Cal Edison!

Jim B. 3/07/2019

SunLux delivered! they delivered the price without any surprises, the installation without any issues, the follow up and SERVICE. Love it when a company is truly on your side!

Ed T. 3/31/2020

Sales person very knowledgeable and patient with all our questions.

Cristina A. 1/28/2020

Going solar helps the environment stuff, but the main driving factor for me was the tax credit. I was gonna have to pay somebody $15,000 either the government or private company, and I chose to pay the private company. I went to several different companies and the industry-standard, in my opinion, is around $3.50 per kilowatt hour. SunLux quoted me $3.29 per kilowatt hour but in my search, I got somebody that was quoting me 2.75 per kilowatt hour. So when I went back to SunLux, I told them about it and their rep sent in the bid. They brought theirs down to 2.77.The consumer is at a clear disadvantage ‘cause they don’t know what goes into these systems. Once I got into it, I saw that the cost of the material was about $22,000 and there were a couple of days labor for the install. They had to do some running around to submit some stuff, so there was quite a bit of room in there for a profit margin. So, solar is a good thing but it’s a little bit overpriced no matter who’s doing it.I wanted the Panasonic panels and SunLux got me that. I had some company who tried to push me to a different panel and I said no. Also, there was some discussion between microinverters and traditional inverters with the optimizers that sit on panels. We went back and forth about that a little bit. They were pushing hard on the regular inverters with the optimizers and we got to the point where it wasn’t worth hassling about it anymore. The size of the traditional inverters has shrug down quite a bit from a few years back, so it’s not quite as unsightly and the system seems to operate fine.

Lowell 4/02/2020

We communicated with SunLux by email and advised them that we wanted to get solar in both our homes. So, they went ahead and got those lined up and they did a reputable job. There were certain things that we had to wait for about the city, COVID and everything that was going on but they crushed it. I was very impressed. SunLux takes care of me and stands by their word. They make sure my system is working properly.

Chris 2/27/2021

I'm impressed with SunLux. They had a good warranty on their stuff and I liked the way they approached us. The representative answered all my questions. And then, the installers did the installation pretty quick. When I got home from work, everything was done. They were done by 4 o'clock. It took two days. One for the installation of the panels, another day for the panel box itself. I had an issue with the breaker popping two or three times. SunLux came out and fixed it on that same day I called. Also, if I need to talk to them, if I couldn’t exactly talk to the person I need to talk to, they would pass the message on to their supervisor and they would call me right away. I have told other people that I have SunLux.

Gary 2/28/2021

Just had installation completed and couldn't be happier! Everyone we dealt with was professional, helpful and friendly. I would recommend them to anyone!

Joanne S. 6/09/2020

SunLux contacted me and agreed I was treated badly. The lady that answered my call went out on maternity leave the following day (stressed due to upcoming leave). Joe and Guillermo contacted me and explained the problem. I now have an appointment for my solar estimate. I appreciate them reaching out to me and their ability to recognize a problem and rectify it.

Patricia M. 11/20/2018

The overall experience was positive. A clean install.

Cdub 4/06/2018

after sitting with several companies we went with sunlux. glad we did. very professional from start to finish. everything was explained, questions answered. installation was professional and clean. technicians were courteous. good job guys. very happy.

arnold g. 1/15/2019

Always kept me informed about the process of our installation. Professional run company from the salesman, engineers, and installers. Came back 5 days after installation to ensure all was running smooth.

Joseph . 5/10/2018

Southern California Edison was getting out of control with their rates and their charges. So, that's too expensive. I was looking through some research. I came down to two companies. SunLux was one of them. Then, when I talked to them, they seemed like a better choice. They had some better warranties. Everything was good with their customer service. I'm very satisfied.

Chris 2/08/2021