Service is one of the key items that I decided to go with SunLux and quality is one of them too. The sales guy was very approachable, responsive and always available for me if I have questions. The installation took half of the day. Once our local electricity company approved, they gave me a call right away and said they could come the next day. They came on Saturday morning around 7:00 and it took them until 1 o'clock or 2 o'clock. They cleaned up a little bit then they left. However, there is one issue. Once they had finished, one of my breakers was not being reconnected well. I had to call them to come back to put that back and they were very responsive. The next morning, they came again and fixed that right away. That's a plus for them. I like SunLux Energy. I like the service that they have right now. Most of the contractors, once you've paid in full, they're gone. They never respond to your call. But SunLux still responds to my call. They still send me text messages every once in a while asking me how the generation is going. I like the way that they make sure their customer is well-satisfied.

Sunlux has been great. Every time they said they were gonna do something, they did it, from providing me the information that I needed to answering my questions and keeping me updated with the schedule of all the significant events. I recommend Sunlux, definitely. From the moment they installed the system, even though I still had to get permits, it was already connected, and I was already reaping the benefits out of it.

I looked at a few companies and then decided on SunLux. They had a local office somewhere close by, so they were closer. They are also a smaller company compared to others and price-wise, it was not bad. The person I talked to initially, when they did the sales call, was an older gentleman and he was good. He was an engineer. I had good discussion with him. When I had some issues, I went back to him and he was able to sort it out.They had too many changes at the project management level that led to some confusion initially. I was talking to one person then a couple of weeks later, he left and somebody else took over. There were some transition issues. Other than that, the experience was good overall. Solar in general is a good option now because of all the rebates and it's working out well, so far, about a month now. I would really recommend to go solar and SunLux is one of the good choices.

I've been thinking of installing solar for quite sometime on our home and after numerous companies giving me quotes, I decided to go with Tesla. I thought that Tesla was the elite of solar based on their ads and promotions. After going through all but installing the solar panels, Tesla informed me that our roof needed work and that it would cost $9000 to repair the roof so that they can install solar panels. I was disappointed until I heard of Sun Lux over the radio being a roofer also. This was to test if I really needed a new roof. Sun Lux gave me a higher production of energy than Tesla and said I didn't need a new roof! They had several options on financing and leasing that made sense. I pulled the trigger and had them install solar. They assign you a Project coordinator that communicates with you throughout the process and Emma (my project coordinator) gave me the white glove treatment. She was always available. She took care of everything. What more can I ask for? I highly recommend Sun Lux even though I own a Tesla.

Sunlux is a great choice for home solar installation. I used them to install my new solar panels and I'm very satisfied. On the front end, Rob Martinez helped me plan the layout that best used my roof shape and got me the power output I was looking for. And once the plans were made, Jen Bennett helped me coordinate the permit and the installation. Both Rob and Jen were great and made the process pretty painless. I definitely recommend Sunlux for solar panels, they do a great job!

The main person I dealt with at SunLux was Adam, the salesperson. He was very knowledgeable about what's going on with the system. I'm very satisfied. They were very professional. They determined the number of panels I needed to meet the amount of usage. They saw what kind of electric system I have existing and they determined whether they have to upgrade or not. They looked at my roof to determine if the roof needs replacing or not, if it's new enough for a system, and structurally sound for a system. I'm able to monitor it online and it seems to meet the usage. The panels produce an adequate amount. Everything was also reasonable compared to other companies.

SOLAR EASY

From start to finish the team at Sunlux made the decision to go solar easy. I did a lot of research and found Sunlux reviews to be true.

The install was a breeze and the Panasonic panels blended into my roof perfectly. I look forward to no longer supporting So Cal Edison!

I am so happy with my Sunlux experience! After going through the process I would definitely choose them again without hesitation. I initially reached out to Tesla Solar, which seemed great at first. We had a good initial meeting, the proposal looked good, and the gentleman that did my inspection was so nice. Then everything went sideways. After my inspection, the initial estimate went up $8,500 for additional costs. I called my local utility company to verify what Tesla Solar was telling me was needed. My utility company sent someone to my house to inspect and verified it was not needed. Suddenly, I had a hard time getting ahold of my Project Manager at Tesla and the engineers could not agree on the requirements. Every few weeks they would just send me an email asking if I had signed the documents yet. They didn't want to discuss what the utility company said.

That is when I called other companies, including Sunlux. My sales contact, Rob Martinez, worked with me and answered all of my questions. After reviewing the proposals, I researched the equipment on each proposal. The pricing was all competitive, but the equipment Sunlux quoted was far superior and the reviews were great. That is when I signed with Sunlux.

Everyone I talked to, emailed, or that came to our house was friendly, professional, and overly polite. From my Project Manager, Emma Stadler, to the techs sent to our house for installation and inspections, everyone was knowledgeable and amazing. Emma kept me informed every step of the way and I did my part by emailing or calling when I had questions. Every email or call was responded to quickly. If someone did not know the answer to my question, they would have someone call me with the answer right away. Every inspection was passed easily. They submitted everything for me and made the whole process seamless.

My solar system was turned on today and I am excited to see the kW it started producing right away. I will be referring everyone to Sunlux!

Pleasant experience from start to finish. My project manager was very helpful. I highly recommend sunlux energy.

SunLux is great. They called us to let us know there was an issue that needed fixing. Talk about being proactive!!!!! They came out and fixed the problem as it was an easy fix. But they went above and beyond and did some extra work to make sure that it wouldn't happen again. I am very please with them.

Once I talked to the person at SunLux, it was the only way we wanted to go and we moved ahead with them. They are working on the permit. They also had to do the architectural review with our HOA. We're done with that. Our original guy that sold us the panels came up with a design that I liked. But they haven't been able to do that for some reason at SunLux. Once it went to the engineers, they gave me a different setup. The person from SunLux wanted me to DocuSign the layout but it seemed different to me than we had originally talked about, so I sent it back to her, and she sent it back to me to mark up what I was expecting. So, we have been going back and forth to try to get the layout to where I like it or it's more similar to what our person who sold us the solar showed us.

I wanted to be as independent of the electrical grid as I could be. I had done part of the house with solar and I had a Tesla battery. But I realized that I was generating about half the power I needed to offset my power bill. So, I called SunLux and had them come to double what I already had. And that brought me to net zero on my electric bill. In fact, Edison sent me a check last year, so I appreciated that.Aside from that, I had concerns with the company that I had used before with the quality of their workmanship, but SunLux stressed that their workmanship would be excellent, and it was. They said that they would run the cables through the attic and not over the top of the roof, which made it more pleasant to the eye, so I was very happy. They also tied my Tesla battery into the system so that I've got the two solar systems and the Tesla battery all connected together.I started the process with SunLux a year ago and they got the installation done beautifully. But it took a long time to get the permission to operate, so I kept calling them to ask what was holding it up. They said that it was Edison that was holding it up, so it took a couple of months after the installation before I could turn the system on. Other than that, I love the solar system that I've got. Plus I drive a plug-in hybrid car, so my car basically runs on sunlight. I charge it in my garage overnight and I drive it to work, then I can plug it in where I work to drive home. So, if I've decided to work at home, I don't ever have to buy any gasoline.

Sunlux install the Panasonic panels on my roof. At every process, Sunlux was courteous and efficient. They finished installations in a day (but took some time to get permits). The panels work great and I'm saving on electricity from the first day they started working.

For quite some time I didn't believe all the hype of the solar industry and its claim that it could save you money. I simply kept paying the increasing monthly electric bill hoping that the next months bill would decrease. In the summer months of 2017 I saw my electric bill rise to about $550 a month and decided to do something about these outrageous prices. I spoke with a friend at work who had a solar panel system installed in 2016, and was shocked when he showed me a monthly Edison bill totaling 35 cents. I immediately contacted (3) solar panel companies and set up appointments. Mind you, I selected brand name solar companies believing I would only get the best product available. Well, needless to say, I elected to go with SunLux. Mark Trujillo, the SunLux Energy Consultant, was extremely knowledgeable of his product and was able to answer all of our questions. Mark was polite and accommodating throughout the entire process. In fact , Mark was head and shoulders above the other companies consultants in regards to product knowledge. Ultimately, SunLux's solar panels were superior,the SunLux warranty was longer, and the price was lower. The entire staff that I encountered at SunLux was extremely professional and attentive throughout! . If your thinking of solar panels, I would only recommend SunLux.

I did a solar energy system with Sunlux on my house about three years ago, and everything went very smoothly. The process was close to three months because I had a different situation where my roof tile is Spanish tile. It cannot take the penetration of a rack system on the roof so they had to strip off the areas of the roof where they were going to put solar panels and do composition paper underneath that to waterproof it all. Then they mounted the racks and brought the Spanish tile back up to the edge of the solar panels. Once they got that done, the solar panels were installed within a couple of weeks. They were on time regularly for the rest of the stuff.

Sunlux won the bid. Received quotations and inspections from three of the biggest solar companies.
Although the prices were similar, Sunlux was able to acquire a unique loan at an amazing interest rate. Also, they did not try to oversell the number of panels.
Installation was fast (4 hours), clean, and almost invisible. Looks great with no system problems in 3 months.

SunLux was very honest, upfront, and believable. Also, the signup was extremely easy.

I really like my interactions with Sunlux, and I’m very happy. Mark, who was my person, was really informative. I priced at least one other company, and their price and product look much better than what I saw from another company. We're just in the process to get the panels installed, and Sunlux's estimate is three months from beginning to end. They did the site audit, and right now, their engineers are drawing up a plan, then they submit those to the city. The city then comes and inspects, then they say if we have to change or fix something, and once it's approved, Sunlux will start to do the install. They also have to get it hooked up to the grid. So, there's a process with Southern California Edison.

Very happy with my Sunlux System, professionally installed and great service! I am now a net producer of electricity and my monthly SCE bills are in the single digits and before where north of $400 per month! Thank you Sunlux!

We went with Sunlux because of their pricing. Our project manager has taken a lot of time to respond to us on a couple of occasions. But Sunlux's rep was very straightforward, answered our questions, helpful and friendly.

We have had our solar with Sunlux for 8 months now. We are extremely happy with the solar production and customer service. Everybody I've talked to has been very helpful, patient and knowledgeable. Solar is a huge investment and I feel good knowing that Sunlux will be there for us for the long haul.

We were supposed to get Solar from another provider, we signed everything but for more than 6 months, nothing happened. We then tried to contact Sunlux. The response time was fantastic. Our house was inspected within a week, a plan was set and within 3months, our system has been approved by the city and everything is done. I thought that was it. However, after a few months, I hear from them again to update me on their new monitoring system and explain to me how everything is going. They dont stop after you pay, they are there to support you even after everything. That to me is outstanding service.

Their presentation was much better than some of the other folks we talked to. They had a better sense of what they were talking about and were able to portray that to me, who did not know anything about solar. The installation went really well, and really, really quickly. The driver dropped off the incorrect panels but they corrected that. It took him a week to get the new ones. But as soon as they dropped in my driveway, they were right on the house. So there was no problem there. The project manager, Bonnie, was really good. Bonnie and the salesman, Mike, were super great at everything and helping out and helping me understand.

We are producing clean energy!

When we decided to go solar, our most important decision was to go with a company that would stand behind their work, the products they installed, and provide unparalleled customer service. After researching many companies we decided to go with Sunlux, and we are glad we did.

We believe the true test of a company shows up when "hurdles" are thrown at them... Demands from solar panel manufacturers onto solar companies making solar panel sourcing difficult, to working with "demanding" city permitting and building & safety departments, and of course the whole Covid-19 issue that everyone has had to deal with. Through it all, Sulux had our back.

I can't speak for the city you live in, but I would say by far, working though our city's permitting and building & safety departments were the most challenging aspect of our project. Our city has the most nit-picky reviewers, which at times I believe that their goal is to reject, reject, and then reject again, solar plans, all while our contractor (Sunlux) is doing their best to provide corrections, updates, and information requested by our city's permitting departments. Sunlux hung in there, and got our system approved (which was no small feat!)

Once approved, it took about two months to get an installation date (the whole industry is currently being "pounded" with everyone trying to go solar to take advantage of the tax credit). Once we got our installation date, our system was installed in two days, then it was city inspected and passed 22 days later, then it was commissioned the following day, and we have been producing clean energy ever since!

From the system design and options selection process (thank you Jerry Hong) through coordination and oversite of our project (thank you Berlyn Yamas), Sunlux as a company kept us informed, responded to our city's numerous requests for design details and specifications, and kept us on track even through these "Covid times". All personnel that we contacted were safety conscious, respectful of our home and property, and most of all considerate. We would not hesitate to recommend Sulux to anyone considering a solar system, they are truly a standup company!

Great communication through whole process. Continued support and answers all questions promptly. I did a lot of research on companies and their mix of pricing and customer reviews made them the right choice for our family. I highly recommend this company for your solar needs.

The main factor that played into going with SunLux was a presentation I got from my energy company that installed it, Green Convergence. They were fantastic. They explained to me why SunLux panels were better, as opposed to the other ones. I did about five estimates, and Green Convergence was the only one that presented me with SunLux panels. I did my consumer research, and at the time, they seemed to be the best. I live in California, and my panels are still working probably 99% of what my first year was. I've not had a problem with them. I do have them cleaned professionally every nine months.From start to finish, everything was fantastic and the personnel was extraordinary. There were a few hiccups and they rectified the situation rapidly. There was a hiccup with getting my rebate from Southern Edison and they're working on that problem now. Unfortunately, with the Tesla Powerwall, I had to wait nine months. Other than that, I'm really, really happy.

I had consultations with about five different companies, and the rep from Sunlux was the most comprehensive and accessible. Whenever I called him, he’d always answer. He seemed to have more knowledge, the right kind of knowledge, the stuff I wanted to know, and he explained everything very well. I just signed the contract today, and they’re doing the permitting now. As far as the solar panels, the micro-inverter is very important. They have different types of panels. They have a series which is older, which you run the risk. It’s like if one panel is shaded, the whole array can go down. With the micro-inverters, which is what I'm purchasing from LG, they are on the panels. So, there's no central point of failure. If one panel gets shaded, then the other panels are going to keep producing energy.

They sold a good PowerPoint overlaying all information and everything that we needed to do and everything about the panels and the cost, and what needs to be done on the housing. Right now, it's still in the preliminary process and they're in the process of getting permit.

I have been shopping around a couple of companies and the descriptions and communications were much more detailed and efficient with SunLux, especially the type of product and the warranty was very interesting. The financial part went smoothly. The design has been approved two weeks ago and SunLux said they would send it to the city for approval. My guess is it would go on until next year. But so far, everything is good.

I went through several solar companies comparing and contrasting which one would be the best suite for me based on the following; reviews, price, quality and longevity. SunLux was by far the best in their competitive price and being the only solar company to offer Panasonic panels. The process was smooth from the beginning to the end. I was was notified once a week to twice a week receiving up to date status regarding the installation, inspection and going live. Thank you, SunLux!

SunLux was highly recommended and it seemed that the timeline was better. Also, it was much more value-based. My home used to be a single-family. I added an ADU, so I'm actually getting two units that are gonna be installed. I was looking into options on how to change that with monitoring each one independently. The rep just kicked me up to the higher-up person who was one of the owners and he was able to help me with my questions.

The entire Sunlux team has been incredible from start to finish. During the sales presentation, there was no uncomfortable up selling or pressure by Chris. The installation process managed by Jen was seamless, and whenever there was an issue (all issues were minor) she took considerable effort to ensure our care and solve the problem. The roof and the panels look fabulous and they are producing as expected - we couldn’t be happier!! We received 3 other quotes for the project and Sunlux beat the competition in every category, which actually made me a bit nervous, but after going through the whole project, I am blown away that they exceeded my expectations. I would highly recommend Sunlux and Troy Roofing for any project you might have. Thanks Garrett and the entire Sunlux crew!!

So far, it’s been great. I've given all the information and they came and did the inspection. Everyone I've talked to from SunLux has been phenomenally happy and helpful. That was another reason why I went with them. The other reason I chose them was I had three other quotes and they were the lowest. They’re also local in Southern California. I've heard them on the local radio and every time I heard them speak or talk to them, it’s always been pleasant.

I had a very good and very supportive experience with their rep. I financed the solar panels and the process was pretty straightforward. The installation was good as I expected. It seems to be working fine. I would recommend them.

Sunlux did a good job with my solar installation

I did some research on the panels and SunLux was using better stuff. I had them install a large system and it went well. It took three days and their reps were very professional. Good group of guys. Good workers. Good guys.

First, let me say that my experience with Sunlux was a good one. The agent that first met with me was very pleasant and knowledgeable and put a great system together for what my solar power system. The technicians that came to install the system were also very professional and courteous. After that, there is some patience that you will have to have with getting the system up and running. From Sunlux dealing with the Gas Company, DWP, and the city inspectors, it can get to be time consuming, but they keep you abreast to what’s going on. Garrett in the main office was very helpful all the way through the process. Overall I’m very happy with my choice of Sunlux and I’m looking forward to saving money on my power bills by generating solar energy.

I'm waiting to find out some issue that has developed where I'm not being given much information so it's confusing. Other than that, the whole process has gone very well with SunLux. Even though the installation is done, Bonnie, the main person who was handling my inquiries, is very responsive if there's an additional issue. This falls outside of her purview at this time. There were some broken tiles but they were repaired and SunLux got everything up and running.

We communicated with SunLux by email and advised them that we wanted to get solar in both our homes. So, they went ahead and got those lined up and they did a reputable job. There were certain things that we had to wait for about the city, COVID and everything that was going on but they crushed it. I was very impressed. SunLux takes care of me and stands by their word. They make sure my system is working properly.

I could not be happier choosing SunLux. Everyone I worked with was friendly and professional. I was kept up to date with all stages of the project. The installation was seamless and timely. I would highly recommend SunLux to everyone.

I highly recommend Sunlux Solar. I contracted with Sunlux for 34 panels and a new roof a little over 3 months ago. I am extremely pleased with both my solar panel installation and my new roof. My salesperson (Chris) was very honest, informative and professional. There was no sales pressure at all. He explained the entire project in detail and satisfactorily answered all my questions. He was extremely patient with me when I called him numerous times with questions I had pertaining to my internet solar research I conducted as I was educating myself on solar.

I got several quotes prior to choosing Sunlux. Although Sunlux was a little more expensive than others (not much), I chose Sunlux because of the professionalism Chris displayed and because they are a large professional company who is dedicated to customer service. I believe in "you get what you pay for" and I am extremely pleased with Sunlux, as I got much more than I paid for. I am very happy I chose them for my project.

My project manager (Berlyn) was outstanding. She was constantly communicating with me by either phone, email or text. She kept me apprised of every step of the project and was always responsive to me whenever I called her. She always got back to me immediately. She was professional, polite, informative and defiantly dedicated to customer service. She always made sure I knew what was happening, kept me in the loop, and that I was pleased. It was a pleasure working with Berlyn. The project took a little over 3 months to complete, but that was due to permitting issues and not the fault of Sunlux. None the less, Berlyn was in constant contact with the building authorities and moved things right along. The installers were very professional, polite and defiantly demonstrated pride in their work. The installation was clean, seamless and it looks fantastic. All the electrical is hidden in my attic and out of sight (except for my inverter).

My roofer was Troy Roofing who was subcontracted through Sulux. Although I am not a fan of subcontractors, Sunlux changed my opinion about subcontractors. They were in contact with the roofer the entire time and I never had to deal with the roofer directly. Troy Roofing did an exceptional job on my roof. The guys worked 3 hard long days in 100 degree weather. They demonstrated pride in their work and they did an excellent job. I highly recommend Troy Roofing.

In summary, I am extremely pleased with Sunlux Solar and the outstanding job they did. They totally exceeded my expectations. I highly recommend them for your solar project. You will not regret it. I commend their staff Chris (my salesperson) for his professionalism and honestly. There were no surprises. Moreover, I commend Berlyn (my project manager) for commitment to customer service, her professionalism and her organizational skills. She was on top of my project every step of the way and she was a pleasure to work with.
Al

Don was my Sunlux rep and he was very knowledgeable, extremely helpful, and always available. I had the most wonderful experience working with him. He mentioned that he was an engineer by training and really had an answer for every question I had. I double-checked his work and it seemed to be spot on. At no point did I get the impression that he didn't know what he was talking about or he was just throwing numbers or concepts out there that he was not comfortable or content with. He was always very cordial and to the point. I haven't really committed to Sunlux yet. If they can be competitive in terms of the price they offer for my projects, then they have my business. If ultimately, I can get the same if not similar service for less money, then I have to go with that.

The representative was excellent. We financed, and the signup process took a week. However, the panels are not installed yet because the permit is still in process.

We were able to talk to three different representatives from three different companies, and the guy from Sunlux happened to be a gentleman. He came across as knowledgeable, and he went out of his way to check on things and verify pricing. I used to work in the public utility industry, and there was a discount that was available for people who work in the public utility industries that I didn't know about. The guy from Sunlux was very helpful, kind, polite, and professional, and seemed to have a sense of integrity because he made and kept his promises.Sunlux has done the inspection, planning and engineering. At this point, they're still getting hold of the local utility because they're gonna have to upgrade the panels. They haven't installed it yet, but I anticipate that it's going to be everything I expect. I don't expect miracles from solar, but I expect that it will provide me with a lot of energy throughout the course of owning the house and provide most, if not all, of my needs as we go along.We went with three of the top companies, and out of the choices that we had, Sunlux has been easily one of the best experiences. They've been fair, and as far as equitable, they've hit the price ranges that everybody else has. Nobody's given me super discounts, but Sunlux has been really personal, too. I even got contacted by one of the owners at one point because there was a misunderstanding. Their customer service and their regular service is top notch. I would absolutely recommend them.

Sunlux made the solar installation pretty easy and straightforward. The sales person, Jerry, came for a free estimate and quote (very professional and knowledgeable). He answered all our questions and even got us a few deals on the solar package. Installation took a few weeks for approvals from LADWP but installation of solar panels by sunlux was the highest quality and fastest ever (one day install). Throughout the buying process, the project manager, Berlyn was just the best! All the praise to her. She did all the hard work behind the scenes from approvals and scheduling to making sure we were satisfied from start to complete as well as informed us about everything. Thank you Berlyn! All in all- without a question this has been the best investment for our home. Don't hesitate and really, give sunlux a try- you can thank me later. 🙂

Wanted to share my experience with Sunlux.. These guys are fantastic! I met with 4 other Solar companies and finally chose these guys. Not only did they install 30 Solar panels, but they also built us a covered patio to put them on. Eveything came out great, all of the staff and I dealt with were friendly and professional. Their follow up after the install has been great, and their prices are very competitive as well. Thanks Ben C*****, Guillermo, Aaron and the rest of the Sunlux team for a wonderful experience. Can't wait to see my SCE bill in the coming months!

From start to finish the Sunlux crew did an amazing job. We would highly recommend Sunlux for your solar needs. During the summer we can run the Air conditioner all the time. Now if only had an electric heater we would be set.

Southern California Edison was getting out of control with their rates and their charges. So, that's too expensive. I was looking through some research. I came down to two companies. SunLux was one of them. Then, when I talked to them, they seemed like a better choice. They had some better warranties. Everything was good with their customer service. I'm very satisfied.

I chose Sunlux after performing hours of research using the Better Bureau’s website to locate A+ rated companies to perform my solar panel installation. I realize now that I chose well. Sunlux performed a preliminary inspection of my roof and found several cracked tiles which resulted in damage to its underlayment. With knowledge of rain approaching, they offered to tarp my roof at no cost to minimize further damage as I waited for my insurance company to make a final decision on my claim. I feel confident that I made the right choice when I chose Sunlux and would highly recommend them if you value integrity, quality, forward-thinking and customer satisfaction.

Very happy with my Sunlux System, professionally installed and great service! I am now a net producer of electricity and my monthly SCE bills are in the single digits and before where north of $400 per month! Thank you Sunlux!

I had an issue with our solar panel not producing any electricity so I called and left message for Garrett from Sunlux. Not only did he call me back the same day, but he basically diagnose the problem over the phone and sent someone from Sunlux to come to my house the next business day to confirm diagnosis that we had a bad inverter. A few hours later that day Garret called not only to schedule an install of the new inverter, but to my surprise he also said that because we were having problems with pigeons living under the solar panels that he would install critter guard to prevent the pigeons from going underneath the panels for no charge.

I would highly recommend Sunlux for their professionalism as well as their great customer service.

I did my due diligence by speaking with three different companies since I've had my share of issues with home contractors. From the initial sales pitch-person, to the final installation, Sunlux was great to work with. Being an engineer, I had some suggestions that would make an easier and cleaner install. They listened to my inputs and made adjustments. The install technicians were top notch. They were on-time, skilled, and really paid attention detail giving me the aesthetic look and electrical production that I was hoping for. Thank you again for being such a great company and doing such a fantastic job - I really appreciate how easy it was to get this done. Please don't change the way you are doing business - you have it all right!

After all of the pre-paperwork was signed, the finance approved, and the materials were received, the install team did an outstanding job in installing 27 solar panels on three different sections on my roof and completed the job (as promised) in two days.

I reviewed 3 companies and selected Sunlux because I felt comfortable that my requirements were being carefully considered and that I would get post sales support. My system has been installed and my expectations were exceeded! I am happy with my choice and recommend Sunlux.

This review is being posted 1.5 years after the installation to say that if I could give them even more stars i would!!!!! Keep reading to the bottom! Obviously, they did a great job on the install, super nice, etc. On my one year anniversary of solar, I got a small check back from SCE, which means that the calculation of solar panels was absolutely spot on-- Goldilocks, not too many, not too few!!!! MORE IMPORTANTLY, they have the best warranty in the business-- 25 years "bumper to bumper". They use the Solar Edge phone app so that I can monitor the power production which is very cool and I watched it for a while, but I got bored because every thing was going so great!

MOST IMPORTANTLY!!!! SUNLUX WATCHES THE SOLAR EDGE APP for you and two weeks ago, out of the blue, Garrett, the owner, sent me an email saying that one of my inverters (I have 55 panels) was underperforming and that he was going to replace it!!!! READ THAT AGAIN! What an amazing business man!!!! What a great company!!!!!

HONESTLY, I chose them because they had THE BEST PRICE and the BEST WARRANTY, although I never thought I would need the warranty. What I didn't know, and wish I had was that I was really buying the BEST PEOPLE who were going to monitor and service my system to give me the BEST RESULTS OVER THE NEXT 25 YEARS!

Thanks Garrett and all of your people for the great product, service and being a really responsible and value added business. With the Federal tax credits for solar ending after 2019, YOU SHOULD GET SOLAR WITH SUNLUX ASAP!!!!

The arithmetic is super simple!! Electricity in Southern California is super expensive, the 35% federal tax credit is ending, you are prepaying 25 years of electricity at a dramatically discounted rate. Get Solar but make sure it is with SUNLUX!

I haven’t finished working with Sunlux yet, but it's been fine so far. I purchased the panels outright so I didn't have to go through any leasing. It was cheaper too.

Suxlux installed my solar array almost 3 years ago. I am very happy with the production of my system and have produced enough energy for my growing family and I. I gave them a call recently because I was thinking about getting an electric car and wanted additional panels to be installed. Adam ** and Garrett ** has been extremely helpful and very responsive. They took a look at my bill and didn’t try to sell me/oversell me on the panels THAT I wanted. They advised that since I was producing MORE energy then what I needed all I needed was Consumption Monitoring to see hour by hour how much energy I was producing and how much energy I was using. This would help me monitor my system to coincide with my SCE TOU plan to see if I even need more panels with the electric car. They came and installed the Enphase Consumption CT’s in under an hour. It was quick and they cleaned up after themselves. I was up and running again and checking my Enphase app every hour. Now I can charge my electric car at night when electricity is the cheapest and I might not even need more panels!

They were the best

I selected four different companies and I interviewed all four. The salesman for SunLux was more knowledgeable simply because he had more years of experience in the field. I felt comfortable with that. I liked their warranty because it made me feel comfortable that they're going to be around to repair things if something goes wrong. They're not a company that I perceive is going to close up shop tomorrow. I was very impressed by their entire presentation and everything thus far has followed suit. They present things in a very organized way that a consumer who's not all that knowledgeable about solar can understand.Their pricing structure also made a lot of sense. They analyzed our bills. They looked at our roof. They made comments on what would need to be done, and then put together a structure that made sense for me. He told me the options and then he connected me to the bank that they use to finance, and they took over from there. We're in the beginning phases. They did their inspection. Now, it's gone to their engineering department. Once their engineering department analyzes all the data, then the rep will come back to me and say, “We need to increase or decrease the panels."

The engineer that I first talked to was very knowledgeable, and he had a system himself. I had a few drawbacks, and I didn't know how it would work, but he could answer all my questions. He was very good. Alex, the project coordinator, kept me up to date and worked around my schedule. The staff that came out here were very professional, and they did their job well. So far, I've been producing more than I'm using. The cost of the service is very fair, because I know the electric company is going to be increasing.

We took over 6 months deciding whether to go with solar and who to go with. We ended up with SunLux because of their warranties, everything is done in house and price. They were very patient with us while we made our decision. The installation went very smoothly. We are enjoying seeing a credit to our Edison bill.

I have two houses down Corporate with Sunlux. One is okay and we are already processing through the HOA. But the scheduling with the other one is quite slow. They arranged for the technician to take a look at the roof, then after he inspected the roof, I haven't heard anything from them for four weeks. Later on, they contacted me and said that the technician did not complete an investigation on the roof. So they needed to come back again. Then they started to schedule for the technician to come over. In the end, I contacted the salesperson who contacted me in the very beginning. He contacted someone in the company and arranged for someone to come over today to take a look at the roof again. He did a good job. In fact, he is the reason why I chose Sunlux. This guy is Chinese, he's very popular in the Facebook group, and a lot of people recommend him, which is the most important thing.

SunLux seemed the best fit for us. They were really kind when I called them. The rep explained everything in detail without being patronizing. He was really helpful with setting it all up. Then the person I worked with the most was Berlin and she was amazing. She would email and call and was on top of everything. They were great. I appreciate them.

SunLux did a great job from start to finish. They showed up on time and finished the majority of the installation in one day. They handled everything including acquiring the proper permits, scheduling permit inspections and teaching me about the equipment. The installers broke two roof tiles during the installation. They let me know that they were broken and would return with new ones. In the meantime, They sealed the area to prevent leaks. It rained for the next four days and no leaks. Good job. I highly recommend SunLux.

Going solar helps the environment stuff, but the main driving factor for me was the tax credit. I was gonna have to pay somebody $15,000 either the government or private company, and I chose to pay the private company. I went to several different companies and the industry-standard, in my opinion, is around $3.50 per kilowatt hour. SunLux quoted me $3.29 per kilowatt hour but in my search, I got somebody that was quoting me 2.75 per kilowatt hour. So when I went back to SunLux, I told them about it and their rep sent in the bid. They brought theirs down to 2.77.The consumer is at a clear disadvantage ‘cause they don’t know what goes into these systems. Once I got into it, I saw that the cost of the material was about $22,000 and there were a couple of days labor for the install. They had to do some running around to submit some stuff, so there was quite a bit of room in there for a profit margin. So, solar is a good thing but it’s a little bit overpriced no matter who’s doing it.I wanted the Panasonic panels and SunLux got me that. I had some company who tried to push me to a different panel and I said no. Also, there was some discussion between microinverters and traditional inverters with the optimizers that sit on panels. We went back and forth about that a little bit. They were pushing hard on the regular inverters with the optimizers and we got to the point where it wasn’t worth hassling about it anymore. The size of the traditional inverters has shrug down quite a bit from a few years back, so it’s not quite as unsightly and the system seems to operate fine.

SunLux's program is not that good but I like their brand of equipment and their system. Their sales rep was personally and professionally very good. We did the deal and now they start doing the design. I'm waiting for that. Other than that, whatever was done is nice. There are a lot of companies in the market for solar systems and if anybody asks me, I will recommend SunLux to them.

I did alot of research prior to coming across sunlux so I knew what I was looking for. sunlux was referred to me by my patio cover company ABOVE AND BEYOND PATIOS so I called and talked to Adam no hard sell gave me everything I wanted connected me to the finance company and worked with me was upfront about everything. Permits and equipment took a little time but they kept me informed about everything do your research and you will see sunlux is the right fit. Be sure to read all contracts because had a couple of companies try to get me to sign prior to roof inspection and I noticed that equipment was left out. But not with Sunlux

My meeting with the sales representative was done online via Zoom and he was able to present the background of the company, options for the house, and an overview of the process, should I decide to move forward with them. He went through a basic design and potential, given my location, and gave an overall pricing review and the various guarantees associated with it. SunLux's warranties and guarantee seemed longer than some of the other solar providers around the area. I decided to move forward with them and go with the in-house financing for that.The purchase was fairly easy. Everything was done online, via phone calls, or through web meetings until they needed to come out and do an in-person project review to take a look at the site by one of the project managers. Between when the equipment was actually installed took a couple of weeks. The main holdup was the permitting process. Given the slowdowns with the city, that took a lot longer than we had anticipated. We were originally supposed to do the install in November and we didn't end up getting the approval to do it until early January.Once everything was installed, the city came out and did the inspection within a week. They were able to get the system approved and going. Then, the process with SoCal Edison was another two weeks at the outset. It took 10 days tops to get the permit to operate and go live. It's been live for about a month now and I wish that the app to monitor the production was better. These are LG panels so it's an LG app and the app doesn't work for the phone so I have to do it online. It's a cumbersome system. But the actual energy production seems to be on par. My first month's bill has come back, and it was like $20 from the Electric Company, which is pretty nice.

Sunlux has been amazing from beginning to end. Their customer service and professionalism has been top notch. I worked with Chris (sales) and Danielle and Berlyn (project managers).

Chris was very knowledgeable and followed up with me while the paperwork was being completed and once the project was completed. Danielle and Berlyn assisted with the project and the installation. They both were amazing in keeping me apprised of each step along the way.

And, lastly, the installers were just as incredible. They were also professional and worked quickly to get the job completed with limited interruption to our lives since I was working from home.

Thank you, Sunlux. I appreciate all you've done!

Great! Highly recommended!

Was very pleased that the owner reached out to help find a reasonable solution for both parties. Once the issue was explained, he made sure that the customer walked away happy and I think everyone wins with that in mind.Went with Sunlux to get a solar system to hook up an electric jacuzzi (that was a mistake right away, should not use electric to heat jacuzzi, not worth it at all, even with solar). I told the salesmen this was the purpose of installing solar, and he said great and led me down the path to obtain solar with Sunlux. My bill went through the roof once I started running my jacuzzi and after multiple attempts, no one at Sunlux is willing to help in anyway... they are literally in it just for the sale, don't waste your time and go with literally any other solar company!!! Also, if you are military, they don't offer any discounts, just FYI...

We got solar for our home; this company was stellar to work with! The employees were very professional, they came and told us everything we needed to know and got it done in a very timely manner. Our electricity bill is next to nothing now! We are very happy with their service and the solar panels look very sleek! Would HIGHLY recommend Sunlux and wish we would have done this sooner!

I am updating my previous review. Our inverter went out suddenly and thanks to Mike and Guillermo our system was updated without hesitation.
Our unit is working perfectly. I appreciate their attention to my issue.

I was trying to get our energy costs lower because of early retirement. We had a gentleman from SunLux Energy come out and he did an excellent job. We liked his sales presentation so we decided to go with it. Every interaction that I had with every person that worked for the company from the salesperson all the way through the people that came out and did the inspection of our roof had to coordinate with my roofer to get the system in place and that went well. They were all professional. But I wished the process of getting the system in would've been a little bit faster from start to finish. Permits had to happen and there were a lot of different players came in. There was a lot of cooperation and everybody was professional. They didn’t leave my yard with a lot of rubbish or anything like that. So, I was quite satisfied with the way everybody conducted themselves.We put some money down and then we did the financing. There seemed to be enough options to accommodate us for what we needed. So, everything went well. For the first couple of months, everything seems to be really well. The system is producing enough energy and it’s accomplishing everything that has been promised to us. SunLux did a good install job. The system looks beautiful and it works. Overall, I’m very happy with the experience and I have referred a couple of people to SunLux.

SunLux Energy seems like they offer the best warranty. The agents were aggressive but in general, they were okay. However, the only thing they’ve done so far is to send a guy to fly a drone around my house and I don’t know what they’re doing. I realized they’re not local because they don’t have a local office but they do everything correctly and the way they handle things are professional.

After posting my unsatisfied review I was contacted by Garrett (customer service manager) who was able to get the ball rolling in the right direction. Since my review my system has past inspection and is now running fully functional. I appreciate Garrett taking my concerns and addressing them with urgency.

Suxlux installed my solar array almost 3 years ago. I am very happy with the production of my system and have produced enough energy for my growing family and I. I gave them a call recently because I was thinking about getting an electric car and wanted additional panels to be installed. Adam ********** and Garrett ****** has been extremely helpful and very responsive. They took a look at my bill and didn’t try to sell me/over sell me on the panels THAT I wanted. They advised that since I was producing MORE energy then what I needed all I needed was Consumption Monitoring to see hour by hour how much energy I was producing and how much energy I was using. This would help me monitor my system to coincide with my SCE TOU plan to see if I even need more panels with the electric car. They came and installed the Enphase Consumption CT’s in under an hour. It was quick and they cleaned up after themselves. I was up and running again and checking my Enphase app every hour. Now I can charge my electric car at night when electricity is the cheapest and I might not even need more panels!

The Sunlux sales team was very thorough in explaining the benefits of solar. They helped along each step of the way. Originally we had another company lined up to do the work but they slowly kept adding additional costs. It was then we decided to give Sunlux a call and they were able to not only match the original price of the other company but actually stayed true to that number throughout all the construction. Whenever questions,concerns or issues arose, Sunlux was quick to remedy the situation and stay on course. They always honored their commitment to making it right. Happy with the integrity of this company.

I am updating this review because someone high up at Sunlux listened... I mean he really listened, and he made it right. Isn't that what we all want at the end of the day? So, after a miserable and drawn out installation process we were contacted by a true representative of Sunlux who made sure everything was fixed, compensated us for what happened, and made sure that we knew that he would be with us through the life of our solar. That is a 25 year relationship. I'm so pleased to know we now have support. I am confident that our system will be maintained and that we will be listened to from here on out. Thank you, Mike! You've totally redeemed this process!

We chose Sunlux because they were highly recommended by previous clients. From start to finish the majority of the team involved was professional and thorough. The whole process was very efficient and coordinated well. Sunlux did all the paperwork, coordinated with city inspectors, and made the entire process very easy and user friendly. The on site project manager was very knowledgeable and their customer service manager resolved our issues quickly. My only complaint would be against the sales rep who tainted our overall experience with lack of communication. Otherwise, I would definitely recommend this company.

I am very pleased with SunLux. Everyone I spoke with was helpful and friendly. When problems arose, they were quickly resolved. Since the solar panels have been installed everything is working well and functional.

I was looking into a few different companies and went with SunLux. Not only was the price right, but the experience and knowledge that SunLux has been around a lot longer than the rest of these companies weighed big on who we were going to choose. The process so far has been pretty smooth. They've been very communicative.

I have their system for a year and it is really paying off. Two self caused service calls were the greatest experiences ever. Fast to call back, great comfort on the phone and rapid to arrive . They knew what to do and even though I caused the short they remedied the problem and saved my day with nothing but smiles

Customer service was great. There's a direct contact with me and so we got things squared away very fast. I was happy.

Great experience. The solar consultant I spoke with, Fernando Cano, was extremely knowledgeable. Fernando helped lay out a couple of possible custom tailored solar plans for my home which included details about overall cost, expected kilowatt hours accumulated by the panels, my own power needs, etc. It was informative and all of my questions/concerns were answered. I can't say that about the other companies I spoke with.

If you're going to go solar go with Sunlux.

I had an issue with our solar panel not producing any electricity so I called and left message for Garrett from Sunlux. Not only did he call me back the same day, but he basically diagnose the problem over the phone and sent someone from Sunlux to come to my house the next business day to confirm diagnosis that we had a bad inverter. A few hours later that day Garret called not only to schedule an install of the new inverter, but to my surprise he also said that because we were having problems with pigeons living under the solar panels that he would install critter guard to prevent the pigeons from going underneath the panels for no charge.

I would highly recommend Sunlux for their professionalism as well as their great customer service.

The way SunLux quoted and their pricing structure were very clear and upfront. I like the fact that they presented a consumer guide that they have to give you. It gives you all the rules and regulations and all the breakdown for getting solar. The other guys will give it to me eventually, but they didn't give it to me upfront. The SunLux reps were good and professional. We're all signed up. Right now, we're at the permitting process. Overall, everything SunLux has done has been good.

Partly the reason we went with Sunlux was because it was more competitive on pricing. I’ve gotten communication, at least. But it has been good.

The SunLux reps let me know what I needed and recommended. They were very knowledgeable and explained everything to me so I would understand. It didn't seem like they were trying to just sell me the product. Everything was great.

Starting with initial consultation to installation with SunLux was real smooth. There was a little glitch with county inspection, but SunLux technicians took care of the issue. I was well informed about each stage of the process. Whole process took less than 3 months which is shorter than what I expected. Everyone from SunLux that I dealt were as pleasant as they we're professional. I am happy with my decision to go with SunLux.

I'm updating my review after Garrett took the time to coordinate to have a couple of fixes related to the gutter that was poorly done (piping was reversed and was leaking). There was ownership over some snafus that happened throughout this process, which ultimately what is causing me to change my review to 5 stars - their customer service clearly shines through and they will want to fix things.

I would ultimately say: if you're going with Solar, use Sunlux. If you're going with roofing, I wouldn't recommend Sunlux until they figure out their craft here. In either case scenario, their customer service will take their diligence to try to remediate things as much as possible, which is more than can be said about most service companies.

SunLux came highly recommended as an outstanding company for our solar needs, and they did not disappoint us! We wanted to add a battery backup unit to our existing solar system to prepare for power outages and emergencies. After doing our research and contacting a few solar companies we choose SunLux. They presented the most comprehensive plan, worked with us to make sure they met our needs and have a wonderful professional staff that made the entire process seamless. They made the installation a smooth experience, from securing permits and dealing with SCE for connection to the grid, it couldn� t have been a better experience. The installers were professional, neat and experienced and had the system installed in a day. The few places they had to chip or cut away stucco were patched, repaired and blended in perfectly. SunLux facilitated our new battery backup system into our SolarEdge online monitoring account so we can monitor our entire system from anyplace. We highly recommend SunLux for any of your solar needs!

After a couple of research for solar company, we decided to go with Sunlux for our solar system. The sales consultant Lorena Gutierrez and service representative Markie Owen are both amazing to work with. The installation team are very professional and on time. They keep me update through out the process. We are very happy with our solar and so far after 4 months we only need to pay $10 a month for Edison connection fee for electricity bill.

I have just received my “PERMISSION TO OPERATE” from Southern California Edison confirming that my “Self-Generation Facility is Interconnected to SCE's Electric Grid”, ie my solar system can now export energy to the SCE grid and I get credit for it. This project started about 4 months ago when I finally settled on choosing SunLux Energy to install a Solar Energy System. Having talked to and discarded several companies before, I was impressed by what SunLux had to offer: a top quality system, very flexible configurations, multiple options, battery backup, and a great warranty covering roof leaks as well as their equipment. The SunLux Sales Representative, Ben C*****, was as pleasant as he was professional. Working from a few typical SCE monthly statements he came up with a configuration that would produce my average electric consumption plus a safety margin, along with a battery backup component to keep our choice of devices powered on in case of a power outage. The equipment itself is made by SolarEdge, an excellent solar energy products manufacturer, and by LG. The decision was easy, the mantle was passed to the Project Manager, Raul R********, who promptly set up an installation schedule which the installation crew stuck to. This crew was very professional and very diligent. 27 panels were installed in one day even though my roof is of an unconventional metal type. (Since the installation was completed we had a strong wind event and a couple of very stormy days with an unusual amount of rain; but no leaks and not a single panel budged.) At the completion of the installation,,the mantle was passed to the SunLux Customer Service Manager, Garrett K*****, who managed the setup, testing, monitoring and transfer of the system to me. To me, the quality of a system has as much to do with the quality of support as with the system itself. Working with Garrett was, and continues to be, a real pleasure. He is always available, he is patient, he responds to issues very promptly, often before I’m even aware that there is an issue. He also guided the application to get the system interconnected to the SCE grid, which was finally approved last week. I am very happy with my SunLux system and would strongly recommend SunLux to anybody in the market for a top notch solar energy system.

I have a property in Mission Viejo and have a complicated 30 year clay tile roof. We contacted Sunlux, Sunpower, Sunrun and Tesla for solar panel quotes and Tesla for solar roof. Tesla took a couple of weeks to tell me that they will not install panels on clay tiles, designed an 11.4kw solar roof but placed 2.7 kw of active tiles on the north facing panes. I asked for a redesign 2 weeks ago and am still waiting. I don't think they can do it to be honest.
As far as solar panel quotes, Sunlux came out as the least expensive, the best system, the best warranty and will take care of replacing the underlayment for a very reasonable price so I don't have to call a separate roofer. Michael agreed to an upgrade from 2 layers of 30# felt to 2 layers of synthetic SBS-modified asphalt underlayment for the same price. Their system is based on state of the art high efficiency panels from LG with built-in microinverters so the 25 year manufacturer warranty includes the inverters (the most likely hardware to fail and only has a 10 year warranty from all the other installers). Unlike all the other installers, Sunlux offers a production guarantee of so many kwh/yr so they have a vested interest in monitoring the system output to watch for any failures or unexpected decrease in production. They also allow the customer to monitor system production down to the panel level so if any panel were to fail the installer and/or manufacturer warranty can be exercised. This is not possible with any system using string inverters such as Tesla.
Their roof leak warranty is 15 years instead of the industry standard 10 years. It's comforting to know although with 2 layers of SBS-modified asphalt underlayment I am not too worried.
Their customer service seems to be top notch from reading all the reviews on Yelp and Consumer Affairs. Their prices are very competitive. If you decide on Powerwall storage they will go the extra mile to apply for the SGIP program and get the state rebate for you. Highly recommended!

SunLux gave me the best sales pitch and they had a decent price. I Zoomed a couple of people and they were pretty nice. My FICO score was so bad, I couldn't afford to finance, so I just used cash.

Our whole experience with SunLux from the start to the instal was so great. They explained everything and showed us how it all worked. They took our follow up calls and helped explain everything after all they systems were set up, and signed off by the city.

This is a very professional group of people. Everyone was responsive and helpful. The only problem, which wasn't their fault, was the time it took for the city inspector and the electric company to turn on the panels. I've only had the panels for a short time, but so far this has been a very pleasant experience

T he entire process from sales to installation was professional, efficient, responsive and accurate in terms of cost to customer and time it took to install.

We have had our solar with Sunlux for 8 months now. We are extremely happy with the solar production and customer service. Everybody I've talked to has been very helpful, patient and knowledgeable. Solar is a huge investment and I feel good knowing that Sunlux will be there for us for the long haul.