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What Sunlux solar customers say
Don't take our word for it. Read what our valued customers think about us.
Service is one of the key items that I decided to go with SunLux and quality is one of them too. The sales guy was very approachable, responsive and always available for me if I have questions. The installation took half of the day. Once our local electricity company approved, they gave me a call right away and said they could come the next day. They came on Saturday morning around 7:00 and it took them until 1 o'clock or 2 o'clock. They cleaned up a little bit then they left. However, there is one issue. Once they had finished, one of my breakers was not being reconnected well. I had to call them to come back to put that back and they were very responsive. The next morning, they came again and fixed that right away. That's a plus for them. I like SunLux Energy. I like the service that they have right now. Most of the contractors, once you've paid in full, they're gone. They never respond to your call. But SunLux still responds to my call. They still send me text messages every once in a while asking me how the generation is going. I like the way that they make sure their customer is well-satisfied.Ryan 2/11/2021
My wife and I are very happy with my Sunlux Solar System installed at our home in Cerritos, CA in Dec. 2017. SunLux handled everything. Their representative visited me and presented what systems could be installed. That was soon followed with an on-site visit by the professional installers to determine the specifics of the install. A specification document was then presented to us. All of the numbers were clearly laid out in an understandable way. The installation was completed in a couple days. The installers came, installed and left my property clean. The Project Manager spoke to me and explained what was done and what would follow. Inspection and approval followed and the system was turned on. Sunlux’s representative was available to answer questions at all times. Their Project Manager handled the paperwork. Documents were emailed to me to review, discuss and sign and email back. She was available to give me the status of the process at all times or would take the steps to clarify what was not known. Very helpful and knowledgeable. All contacts with Sunlux were professional and courteous. I would have Sunlux do it again and I have recommended Sunlux to my sister in-law and my next door neighborhood, homeowners.Pierre B. 3/13/2019
We interviewed 3 different solar companies but chose Sunlux. Excellent customer service, as they take it to the next level. Quick to respond and alway trying to go above and beyond to help their customer. Even 2 years after install they are just a phone call away. Always available to answer all our questions and concerns. Love their service.Indi G. 2/20/2020
Sunlux has been an amazing from start to finish. We had an excellent consultation and build for our system based on our past year with the electric company. Everything that followed was on schedule and delivered as promised. We had an excellent project manager that kept us informed of a few schedule changes. (Current state of affairs and rain). The installers were friendly and had great attention to detail. Sunlux delivered everything promised and then some. Highly recommended!Bryan M. 4/09/2020
I highly recommend Sunlux! They are honest, responsive, and very customer focused. Couldn't ask for a better company to work with. If you appreciate a company who honors their commitments without any hassle this is the company to hire. No third party installers. Employees are knowledgeable, polite, and will exceed your expectations. You can count on Sunlux to make things rightMiguel C. 6/09/2022
I'm updating my review after Garrett took the time to coordinate to have a couple of fixes related to the gutter that was poorly done (piping was reversed and was leaking). There was ownership over some snafus that happened throughout this process, which ultimately what is causing me to change my review to 5 stars - their customer service clearly shines through and they will want to fix things.James H. 9/24/2019
I would ultimately say: if you're going with Solar, use Sunlux. If you're going with roofing, I wouldn't recommend Sunlux until they figure out their craft here. In either case scenario, their customer service will take their diligence to try to remediate things as much as possible, which is more than can be said about most service companies.
I got my solar installed last July by Sunlux. I have done tons of research before I went with them. I am so happy I did. Everyone in their team has customer's first mentality. I can't stress how professional in every step of the way. Even after the system has installed, they still treat you like VIP. I will recommend Sunlux to anyone who wants solar panels for their homes. They are on par with AMAZON in terms of service and quality.Johnny Hong 1/05/2021
Juan and his crew were terrific. They showed up early. He and the crew were courteous, efficient, and professional! They worked cleanly. They swept the area before they left. I didn't have to worry about anything. Sunlux has been on top of every step of this project! No problems with the entire process!Jerry M. 12/18/2019
The customer service with SunLux Energy is outstanding. They're constantly on top of everything. They kept me apprised of every step that was being taken. My project manager, Berlin, was fantastic. What's shocking was that they buy the panels from a distributor and they don't tell you what it is. Once we were into the project, I got a certified letter stating that if SunLux doesn't pay their bill, I'm getting a $14,000 lien put on my house. It never happened because they did pay it but I was very aggressive at first with these people thinking I didn't do business with them. I didn't sign any contracts with them. After doing a lot of internet research and so forth, I learned that this does happen if companies go belly up. Even though I didn't make any business with the provider of the solar panels, they have a right to put a lien on the property for their merchandise. SunLux provided me the document saying that it was paid in full then they forwarded it directly to the company and I didn't have to do anything further. But it is kind of scary when you're in a contract with a company like this and you get this in the mail, and they don't tell you that this is gonna happen.The guys that came over were very professional but it took about two months until I went to full production because half my panels were wired incorrectly. They came out once and tried but couldn't figure it out. We had to set another appointment for about three weeks out. Then they sent a crew of two guys. They spent all day and finally found the problem. There was reverse polarity on one of the panels. Having SunLux, I'm saving a lot of money. My payments for the solar panels might pay the rest of my life for these things but for me, my payments are $170 a month. My average electric and water bill every two months was between 1,100 and 1,600 for a family of three and a swimming pool. The electric portion of it was between 600 and 800. I got air conditioning last year and my bill probably would have been about 1,700 just for electric. Now that we have the solar panels, the most I've paid for electric so far has been $65. It's definitely paying off for me.Al 2/12/2021
We were able to talk to three different representatives from three different companies, and the guy from Sunlux happened to be a gentleman. He came across as knowledgeable, and he went out of his way to check on things and verify pricing. I used to work in the public utility industry, and there was a discount that was available for people who work in the public utility industries that I didn't know about. The guy from Sunlux was very helpful, kind, polite, and professional, and seemed to have a sense of integrity because he made and kept his promises.Sunlux has done the inspection, planning and engineering. At this point, they're still getting hold of the local utility because they're gonna have to upgrade the panels. They haven't installed it yet, but I anticipate that it's going to be everything I expect. I don't expect miracles from solar, but I expect that it will provide me with a lot of energy throughout the course of owning the house and provide most, if not all, of my needs as we go along.We went with three of the top companies, and out of the choices that we had, Sunlux has been easily one of the best experiences. They've been fair, and as far as equitable, they've hit the price ranges that everybody else has. Nobody's given me super discounts, but Sunlux has been really personal, too. I even got contacted by one of the owners at one point because there was a misunderstanding. Their customer service and their regular service is top notch. I would absolutely recommend them.Evan 3/22/2022
Sunlux is super professional. They installed our solar within 2 days of the approved permit. Our Project Manager Erika Garcia is super efficient and responsible. I had an issue with the power on Friday night after the installation and sent her an email at 12:17 AM midnight. The tech shows up at my door the next morning at 8AM. When I saw the tech, I am speechless with their service. Jerry Hong is my sales representative, very knowledgeable about the solar, and usually, reply to my text in a minute. He even helps me take some pictures of the solar panel with his drone. I would like to give them 6 stars! I never have this kind's positive experience with any construction projects.Steve W. 7/14/2020
I'm in the planning phase and the process seems smooth, moving along the spectrum and headed towards the ultimate end of install. The communication with this company has been good. I liked the fact that with SunLux, they got accreditation through the Better Business Bureau and their ratings are good.David 10/02/2021
The rep had everything presented through a PowerPoint thing. He showed me everything on the computer like how I can either through the phone or the computer and track the panels if they are all functioning. I can track how much it’s doing a day. He said, “If you wanted to see individual panels, you can actually click on this and it will show you that everything’s working, or if something's not, what panel isn't.” For every question I had, he was able to walk me through it. It was pretty simple and I could trust him right away. It was a good experience. When I requested a few changes, the rep was able to help me with it right away. The only thing on my end is I haven't made the time to call in and try to get the system set up. While I was going through the process, I talked to my regional manager about SunLux and he ended up getting it too. Even though he started his process two weeks later, he got his a couple of days before I did. It’s no big deal though. He just got lucky in the timing.Carlos 2/17/2021
SunLux is a good deal for the environment. Hopefully, it turns out to be as good as some of my friends have told us theirs has been. However, the installation probably would have been a lot faster if we could get the city to move faster. The process was pretty put together and the city made things slow. They kept me informed along the way as to what was going on. I don't know why it took so long for them to come in and put the meter in. That was several weeks, I don't know why, other than DWP is shorthanded.Kerry 5/27/2021
My wife and I did a lot of research on the very many solar companies servicing our area. We decided on Sunlux. We met with Mike Valencia and went over the numbers. Not only was Sunlux the lowest pricing while offering the most servicing, but Mike's integrity was refreshing. Other companies that submitted a bid included an additional ten panels at significant extra cost. When I asked Mike why his bid reflected less panels, he explained that in the late afternoon our neighbor's palm tree cast enough shade that the additional cost would not be worthwhile.Michael T. 1/15/2020
The installation crew finished up in one day, taking their mess with them. I have had minimal problems that have been addressed right away.
We are very happy with Sunlux and highly recommend them to those interested in upgrading their home with solar
Sunlux has been great from the start of my exploration into solar to the install and support after. They were honest and upfront with charges, changes, schedules, etc. I got everything I was looking for in the build and the overall outcome of the install was perfect. After a year production was over what was projected so really great work overall by the Sunlux team.Nick T. 6/03/2020
Highly recommended, especially if you think you got roofing issues.Simon L. 6/23/2020
I'm glad I didn't give up on my solar project because I almost did. Back in 2019, I was ready to move ahead with the project and went to energysage.com get quotes. I've had over 10 quotes and I actually even signed up with another installer at the time (not SunLux) and started the project. Then shortly after the project started I was told they discovered my roof had issues so the project was cancelled. I cancelled in part 1) the installer didn't do roofing and I didn't want to deal with multiple contractors and 2) the unexpected cost in the project.
And apparently, the installer wasn't too excited about either, it seem. I guess most installers out there just want the easy installs but that's not the real world out there.
I all but had given up. Then 6 months later I decided I give it another try and recalled Sunlux had given me a quote prior but never followed up on it. Explained my situation to Tracy, my Sunlux consultant and he said my roof issue can be handled by Sunlux. He was very responsive to my needs, customized a system that I want and even had a great suggestion on the panel placement. How it looks is as important as the power for me. All that within my budget.
So with contract signed, this is typically where most solar project fall apart (right?) and this is what I heard from my neighbors with their solar project from a different installer.
Nope, not with Sunlux. The project moved quickly and it stayed that way. I got coordinated with the project manager Jennifer and she made sure all my concerns were addressed. Even with Covid, the project took no more than 3 months and the bulk of the wait is with permitting. It only took 2 days for roofing and other 2 days for the panel install.
Very happy with the overall install experience, pricing, and service. On top of it, I had only had to deal with one contractor for both solar and roofing. Highly recommended!
We took over 6 months deciding whether to go with solar and who to go with. We ended up with SunLux because of their warranties, everything is done in house and price. They were very patient with us while we made our decision. The installation went very smoothly. We are enjoying seeing a credit to our Edison bill.Sasha T. 6/28/2019
What stood out for me about SunLux was they also have a roofing company, which at the time, I needed to redo my roof. So, they gave me the package deal. The service seemed really well. I worked with Adam who was the lead manager on the project. He was amazing. I definitely recommend him. SunLux also has very reasonable pricing. They were also very honest and always responding back to calls. So we ended up doing two homes with them. What I appreciated about them was their response and due diligence to satisfy the customer. If I said, “Oh, kinda like this,” they were on it. We ended up financing the solar panels and it was really fair because the funds were released, and the partial, because of where they were with the process. Then the final payment was released from the lender when the project was finished based on my satisfaction. That was really well-done and I was very happy with that.Sermed 2/13/2021
We are producing clean energy!Mike I. 3/09/2021
When we decided to go solar, our most important decision was to go with a company that would stand behind their work, the products they installed, and provide unparalleled customer service. After researching many companies we decided to go with Sunlux, and we are glad we did.
We believe the true test of a company shows up when "hurdles" are thrown at them... Demands from solar panel manufacturers onto solar companies making solar panel sourcing difficult, to working with "demanding" city permitting and building & safety departments, and of course the whole Covid-19 issue that everyone has had to deal with. Through it all, Sulux had our back.
I can't speak for the city you live in, but I would say by far, working though our city's permitting and building & safety departments were the most challenging aspect of our project. Our city has the most nit-picky reviewers, which at times I believe that their goal is to reject, reject, and then reject again, solar plans, all while our contractor (Sunlux) is doing their best to provide corrections, updates, and information requested by our city's permitting departments. Sunlux hung in there, and got our system approved (which was no small feat!)
Once approved, it took about two months to get an installation date (the whole industry is currently being "pounded" with everyone trying to go solar to take advantage of the tax credit). Once we got our installation date, our system was installed in two days, then it was city inspected and passed 22 days later, then it was commissioned the following day, and we have been producing clean energy ever since!
From the system design and options selection process (thank you Jerry Hong) through coordination and oversite of our project (thank you Berlyn Yamas), Sunlux as a company kept us informed, responded to our city's numerous requests for design details and specifications, and kept us on track even through these "Covid times". All personnel that we contacted were safety conscious, respectful of our home and property, and most of all considerate. We would not hesitate to recommend Sulux to anyone considering a solar system, they are truly a standup company!
Made solar easy! the entire process has been little to know effort on my part. From quotation to install everything was easy. No hard pressure sales tactics! honest pricing and a great team from the inside people to the installers! If you are thinking about going solar you just need to call these guys!James B. 3/07/2019
I have two houses down Corporate with Sunlux. One is okay and we are already processing through the HOA. But the scheduling with the other one is quite slow. They arranged for the technician to take a look at the roof, then after he inspected the roof, I haven't heard anything from them for four weeks. Later on, they contacted me and said that the technician did not complete an investigation on the roof. So they needed to come back again. Then they started to schedule for the technician to come over. In the end, I contacted the salesperson who contacted me in the very beginning. He contacted someone in the company and arranged for someone to come over today to take a look at the roof again. He did a good job. In fact, he is the reason why I chose Sunlux. This guy is Chinese, he's very popular in the Facebook group, and a lot of people recommend him, which is the most important thing.Ben 7/27/2022
After a couple of years of contemplating solar and receiving a number of quotes, we decided to go with SunLux for our solar system. They were not the very cheapest (but close), but I felt that Tracy Woodburn, our sales consultant, really listened to our needs and not only was confident in SunLux's ability to deliver, but communicated this without a lot of heavy pressure like another large company did (via a large membership store). I also liked that much of the initial discussion and evaluation was done over the phone and email after Tracy viewed our home on GoogleEarth. None of the other companies were willing to do as much without meeting with us in our home where the heavy sales pressure was started.Lynn B. 4/07/2019
We initially spoke about 20 panels, but the original design only had 19. I contacted Tracy who immediately took it back to the design team, and very quickly we had a plan with 20 panels. I appreciated that Tracy hadn't over-promised and also that he stood by his word and made sure we got what we had asked for.
Everybody who came to our house for the installation was professional, polite, and highly skilled. The work that was done looks beautiful. We ended up needing a new electric panel and we were not charged any additional fee. The city then said the panel needed to be moved, and SunLux quickly sent out a team to do this. Again, no additional fee, no grumbling, and beautiful work.
We had a change in Project Managers partway through the job, and Tracy Woodburn remained a point of contact throughout so that whenever I had a question or concern, he made sure that I got the answer.
At the very end of the project there was some miscommunication about a 220 outlet that we wanted installed. It is entirely possible that the misunderstanding was on my end, and not on the end of the company, but SunLux honored my understanding of the agreement and completed that installation.
We've only had one full month of operation, but the system overproduced for that one month, which is easy to track with the software and website they signed me up with.
Would I recommend SunLux? Absolutely! I'm not sure if the other sales staff remain as involved as Tracy did, but I would recommend that you ask for him, as he really made the process much smoother from start to finish!
The stock market was at 30,000, so we had a little extra money. I happened to get a glance at our electric bill, and I thought it was pretty high. I had been considering solar for a very long time, but it seemed it just got to a point where it was pretty efficient. It made sense that if I waited any longer, I'd be too old to buy. I was talking to SunLux and Sunrun, but it really was a matter of price and salespeople to a certain extent. I was going to go with Sunrun because they were affiliated with Costco, and I thought I'd have some recourse if we had problems. But when we ventured into it, the SunLux salesperson was much more knowledgeable and upfront than the other guy, and then they sweetened the deal by putting in a level 2 plug for electric car charger in my garage. The whole process took almost two months from the time we’d signed the contract until the time it was turned on. A lot of that delay was waiting for the city to come take a look and sign off. The installation took a day. Solar always seems to make sense. My calculations say that we’ll break even in seven years. So, it's like prepaying your electric bill. It certainly is good for the environment. I'm also fascinated with the technology. In the morning, I wake up, and the first thing I do is go to the application where I can see how much energy we produced so far today. There was a gal in the office, her name was Berlyn. She was holding my hand as we went through the process with the city, and she kept me up-to-date on exactly what was happening. She would go back and remind them that they hadn't done their job yet and she just communicated perfectly. Then after it was installed, there was another gentleman who called me to make sure everything was going correctly. The support was excellent. Everybody was friendly and knowledgeable.Kenneth 6/20/2020
SunLux quickly understood our needs and designed an appropriate system with quality components from the beginning. Competitors started their proposal with a lesser system with lower quality components. After weeks of working with a competitor, they came up with the exact same system as SunLux and at the same price. The main reason we liked SunLux is that we had roofing issues. Competitors wanted to sell a whole new roof while SunLux came up with a much less expensive solution.Timothy R. 7/21/2019
We did a lot of research on what SunLux provided and we even did a table to compare. The price, even though that was not the cheapest, I saw that what they were offering was much better. We also looked at all the reviews that they had and the reviews were better than others. Our HOA took time to approve it, but after that, things went very quickly. All people that were communicating with us and letting us know, including the project manager, were good. The guys that came to install were super professional too. They did the work fast. There was something else that they couldn't complete that day, but they kept communicating when they were going to arrive and things that they still needed to do. They came over and fixed it. As of today, we’re very satisfied. It’s been great.Yessenia 3/21/2021
This review is being posted 1.5 years after the installation to say that if I could give them even more stars i would!!!!! Keep reading to the bottom! Obviously, they did a great job on the install, super nice, etc. On my one year anniversary of solar, I got a small check back from SCE, which means that the calculation of solar panels was absolutely spot on-- Goldilocks, not too many, not too few!!!! MORE IMPORTANTLY, they have the best warranty in the business-- 25 years "bumper to bumper". They use the Solar Edge phone app so that I can monitor the power production which is very cool and I watched it for a while, but I got bored because every thing was going so great!Pamela R. 5/18/2019
MOST IMPORTANTLY!!!! SUNLUX WATCHES THE SOLAR EDGE APP for you and two weeks ago, out of the blue, Garrett, the owner, sent me an email saying that one of my inverters (I have 55 panels) was underperforming and that he was going to replace it!!!! READ THAT AGAIN! What an amazing business man!!!! What a great company!!!!!
HONESTLY, I chose them because they had THE BEST PRICE and the BEST WARRANTY, although I never thought I would need the warranty. What I didn't know, and wish I had was that I was really buying the BEST PEOPLE who were going to monitor and service my system to give me the BEST RESULTS OVER THE NEXT 25 YEARS!
Thanks Garrett and all of your people for the great product, service and being a really responsible and value added business. With the Federal tax credits for solar ending after 2019, YOU SHOULD GET SOLAR WITH SUNLUX ASAP!!!!
The arithmetic is super simple!! Electricity in Southern California is super expensive, the 35% federal tax credit is ending, you are prepaying 25 years of electricity at a dramatically discounted rate. Get Solar but make sure it is with SUNLUX!
SunLux did a great job from start to finish. They showed up on time and finished the majority of the installation in one day. They handled everything including acquiring the proper permits, scheduling permit inspections and teaching me about the equipment. The installers broke two roof tiles during the installation. They let me know that they were broken and would return with new ones. In the meantime, They sealed the area to prevent leaks. It rained for the next four days and no leaks. Good job. I highly recommend SunLux.Ted Y. 2/13/2019
I did my due diligence by speaking with three different companies since I've had my share of issues with home contractors. From the initial sales pitch-person, to the final installation, Sunlux was great to work with. Being an engineer, I had some suggestions that would make an easier and cleaner install. They listened to my inputs and made adjustments. The install technicians were top notch. They were on-time, skilled, and really paid attention detail giving me the aesthetic look and electrical production that I was hoping for. Thank you again for being such a great company and doing such a fantastic job - I really appreciate how easy it was to get this done. Please don't change the way you are doing business - you have it all right!Martin 2/25/2021
I had a very pleasant experience with the rep of SunLux. He was very knowledgeable and he answered all of my questions to my satisfaction. When I went with the financing of my solar panels, I went with a different company, Sunrun so that means that SunLux still does not have the financing business 100%. It would greatly improve their company's products and service if they can finance customers on their own. But SunLux helped me through the financing process. The installation team was also very respectful. I knew what was going to go on and it went exactly as planned.Cesar 2/14/2021
My experience with SunLux was wonderful. The person that was assigned to work with me was Jennifer. Jennifer did a great job in coordinating with me and making sure I understood the next steps. They were good and they fought for my business. The other guys were trying to match what they did. I came to the ultimate decision that if you couldn't come up with what they came up with, you don't deserve to take their business. One of the things they did for me was I recently bought an EV vehicle and they threw in a level two inverter for this vehicle, which is gonna save me tons of hours of charging. They rock. Then the owner called me when I was getting ready to go with another company, who actually tried to match theirs. I liked them. I was so happy with my experience with them.Cynthia 7/02/2020
I liked that SunLux didn't keep pestering us. Sunrun kept calling every 15 minutes, and I actually had to block their number. SunLux was a little more professional and didn't treat me like just a big sale. They just called and then we set the appointment. We just had the inspector and we've kind of got everything going. The experience is very positive and feels more service-oriented.Shane 4/08/2022
We communicated with SunLux by email and advised them that we wanted to get solar in both our homes. So, they went ahead and got those lined up and they did a reputable job. There were certain things that we had to wait for about the city, COVID and everything that was going on but they crushed it. I was very impressed. SunLux takes care of me and stands by their word. They make sure my system is working properly.Chris 2/27/2021
The enrollment experience with SunLux has been quite good. They seem very organized and thorough. The rep answered all my questions and the engineer who came out clearly knew exactly what he was doing. So, I've been impressed with their expertise. It was excellent dealing with them. They stay in touch and I don't go long spells without getting an update with them. They are very prompt at keeping me informed about what's going on. We're still getting into the engineering phase and probably in about a week, we're going to start going after permits.Larry 6/18/2022
I chose Sunlux after performing hours of research using the Better Bureau’s website to locate A+ rated companies to perform my solar panel installation. I realize now that I chose well. Sunlux performed a preliminary inspection of my roof and found several cracked tiles which resulted in damage to its underlayment. With knowledge of rain approaching, they offered to tarp my roof at no cost to minimize further damage as I waited for my insurance company to make a final decision on my claim. I feel confident that I made the right choice when I chose Sunlux and would highly recommend them if you value integrity, quality, forward-thinking and customer satisfaction.Victor David 1/26/2021
I've been thinking of installing solar for quite sometime on our home and after numerous companies giving me quotes, I decided to go with Tesla. I thought that Tesla was the elite of solar based on their ads and promotions. After going through all but installing the solar panels, Tesla informed me that our roof needed work and that it would cost $9000 to repair the roof so that they can install solar panels. I was disappointed until I heard of Sun Lux over the radio being a roofer also. This was to test if I really needed a new roof. Sun Lux gave me a higher production of energy than Tesla and said I didn't need a new roof! They had several options on financing and leasing that made sense. I pulled the trigger and had them install solar. They assign you a Project coordinator that communicates with you throughout the process and Emma (my project coordinator) gave me the white glove treatment. She was always available. She took care of everything. What more can I ask for? I highly recommend Sun Lux even though I own a Tesla.Allan L. 2/26/2019
I highly recommend Sunlux! They are honest, responsive, and very customer focused. Couldn't ask for a better company to work with. If you appreciate a company who honors their commitments without any hassle this is the company to hire. No third party installers. Employees are knowledgeable, polite, and will exceed your expectations. You can count on Sunlux to make things rightMiguel C. 6/09/2022
We chose Sunlux because they were highly recommended by previous clients. From start to finish the majority of the team involved was professional and thorough. The whole process was very efficient and coordinated well. Sunlux did all the paperwork, coordinated with city inspectors, and made the entire process very easy and user friendly. The on site project manager was very knowledgeable and their customer service manager resolved our issues quickly. My only complaint would be against the sales rep who tainted our overall experience with lack of communication. Otherwise, I would definitely recommend this company.Alice L. 7/20/2018
I spend several months researching and getting quotes from multiple solar contractors. Let me tell you it was a big learning experience. At the end I decided to go with Sunlux. They give me the best price and best guarantee than the other three solar companies for the system I was looking for.. They really took care of me and made the most effort to earn my business. Another key factor was their customer reviews. The process was smooth and very professional. Their installers where also very professional and pay attention to detail, taking my input and answering any questions I had. I’m so glad I went with Sunlux.MOISES R. 11/07/2019
Hi my nameHumbertoHumberto A. 7/16/2018
I have Sunlux Solar panels I am so glad and happy , I did the right thing . I believe I did the right thing for Family. I could not refuse the offer I checked with other solar panel companies specially Costco .I didn't like their offers I was looking for workmanship and quality solar panels you cannot go wrong with SunLux Solar panels , The technicians workers did a great job. Sales representative for Sunlux his name is Ralph his personality and experience convinced me he is always there if you have questions and concerns about your solar panels he responds very properly on time whenever you call.
Sunlux made the solar installation pretty easy and straightforward. The sales person, Jerry, came for a free estimate and quote (very professional and knowledgeable). He answered all our questions and even got us a few deals on the solar package. Installation took a few weeks for approvals from LADWP but installation of solar panels by sunlux was the highest quality and fastest ever (one day install). Throughout the buying process, the project manager, Berlyn was just the best! All the praise to her. She did all the hard work behind the scenes from approvals and scheduling to making sure we were satisfied from start to complete as well as informed us about everything. Thank you Berlyn! All in all- without a question this has been the best investment for our home. Don't hesitate and really, give sunlux a try- you can thank me later. 🙂Emily S. 6/24/2020
Our experience with Sunlux was great. The salesperson was knowledgeable and walked us through the process of selecting the right amount of panels for our roof.Mike S. 10/25/2019
The design department worked with us through the permit and layout process. When the panels finally where installed about 6 weeks later we where very happy.
The entire crew was very professional and well trained. Overall I would can recommend Sunlux to everyone.
Thank you to the entire crew! GREAT JOB!
When I reached out to a couple of solar companies, SunLux was pretty responsive and I decided to go with them. The sales process was straightforward. They came out, did an analysis, and sent it to me. They followed up a couple times and it took me a few months to pull the trigger. Then, during the whole process, they were fairly communicative except towards the end. I didn't know if they were transitioning offices but there was about a two-week period where I couldn't get ahold of anyone. Then, they got ahold of me and I had to escalate something to a couple of people. I finally got ahold of them and they did the final connection thing.A. 6/09/2021
Going solar helps the environment stuff, but the main driving factor for me was the tax credit. I was gonna have to pay somebody $15,000 either the government or private company, and I chose to pay the private company. I went to several different companies and the industry-standard, in my opinion, is around $3.50 per kilowatt hour. SunLux quoted me $3.29 per kilowatt hour but in my search, I got somebody that was quoting me 2.75 per kilowatt hour. So when I went back to SunLux, I told them about it and their rep sent in the bid. They brought theirs down to 2.77.The consumer is at a clear disadvantage ‘cause they don’t know what goes into these systems. Once I got into it, I saw that the cost of the material was about $22,000 and there were a couple of days labor for the install. They had to do some running around to submit some stuff, so there was quite a bit of room in there for a profit margin. So, solar is a good thing but it’s a little bit overpriced no matter who’s doing it.I wanted the Panasonic panels and SunLux got me that. I had some company who tried to push me to a different panel and I said no. Also, there was some discussion between microinverters and traditional inverters with the optimizers that sit on panels. We went back and forth about that a little bit. They were pushing hard on the regular inverters with the optimizers and we got to the point where it wasn’t worth hassling about it anymore. The size of the traditional inverters has shrug down quite a bit from a few years back, so it’s not quite as unsightly and the system seems to operate fine.Lowell 4/02/2020
On the telephone, the Sunlux customer service reps were great. They answered all my questions. They worked with me. They did what I wanted them to do. They made it work under my conditions. Overall, Sunlux was very educational. I knew nothing and then two weeks later, I feel like my head was gonna explode. I knew too much. So, they were very informative. What I liked was the person I worked with was not a salesperson. He was an engineer. So, he explained technical things, but I had to make him explain them a couple of times because I was new. So, he went over and over until I got it.Dorlene 1/27/2022
We were in the market for a solar system from a company that was reliable and we could trust. After doing lots of research we asked Sunlux to be our solar provider. They were very honest with their prices (they were on one of the lowest) and their customer service has been excellent? Since we did not know a lot about solar systems, they educated us to be smart consumers and gave us options and choices that met our needs. We can truly say, we are very happy with Sunlux and would recommend them to others as well.Scott M. 2/18/2020
I am updating this review because someone high up at Sunlux listened... I mean he really listened, and he made it right. Isn't that what we all want at the end of the day? So, after a miserable and drawn out installation process we were contacted by a true representative of Sunlux who made sure everything was fixed, compensated us for what happened, and made sure that we knew that he would be with us through the life of our solar. That is a 25 year relationship. I'm so pleased to know we now have support. I am confident that our system will be maintained and that we will be listened to from here on out. Thank you, Mike! You've totally redeemed this process!Valerie G. 8/17/2021
I am so happy with my Sunlux experience! After going through the process I would definitely choose them again without hesitation. I initially reached out to Tesla Solar, which seemed great at first. We had a good initial meeting, the proposal looked good, and the gentleman that did my inspection was so nice. Then everything went sideways. After my inspection the initial estimate went up $8,500 for additional costs. I called my local utility company to verify what Tesla Solar was telling me was needed. My utility company sent someone to my house to inspect and verified it was not needed. Suddenly, I had a hard time getting a hold of my Project Manager at Tesla and the engineers could not agree on the requirements. Every few weeks they would just send me an email asking if I had signed the documents yet. They didn� t want to discuss what the utility company said.Page M. 7/30/2019
That is when I called other companies, including Sunlux. My sales contact, Rob Martinez, worked with me and answered all of my questions. After reviewing the proposals, I researched the equipment on each proposal. The pricing was all competitive, but the equipment Sunlux quoted was far superior and the reviews were great. That is when I signed with Sunlux.
Everyone I talked to, emailed, or that came to our house was friendly, professional, and overly polite. From my Project Manager, Emma Stadler, to the techs sent to our house for installation and inspections, everyone was knowledgeable and amazing. Emma kept me informed every step of the way and I did my part by emailing or calling when I had questions. Every email or call was responded to quickly. If someone did not know the answer to my question, they would have someone call me with the answer right away. Every inspection was passed easily. They submitted everything for me and made the whole process seamless.
My solar system was turned on today and I am excited to see the kW it started producing right away. I will be referring everyone to Sunlux!
Sunlux has been awesome in the quoting communications and delivery process. Everything in their power, was done well. But the governmental LADWP is a different story and the only heads up on SunLux part.Debbie K. 11/05/2021
Everyone should recognize that installing a solar system on your house is not an instant process. Beware that just because the solar system is installed doesn't mean you can operate it immediately.
Building departments have to inspect and approve. For us that was fairly quick even, happening within 3 days. But at this point we still two weeks after they install can't operate the solar system because the department of water and power hasn't given us permission yet.
I know that sounds a little crazy but evidently they have to change the meter again and then review it and then they might give you an operating permit. What everyone does not realize is that the solar panels do not power your house. They sell power to the grid and you get a credit. Then we you use power, it is taken from your credit.
That concept, can be really frustrating to the owner who puts in a solar system. And it was the one thing that sound like Sunlux not explain in the beginning
I did alot of research prior to coming across sunlux so I knew what I was looking for. sunlux was referred to me by my patio cover company ABOVE AND BEYOND PATIOS so I called and talked to Adam no hard sell gave me everything I wanted connected me to the finance company and worked with me was upfront about everything. Permits and equipment took a little time but they kept me informed about everything do your research and you will see sunlux is the right fit. Be sure to read all contracts because had a couple of companies try to get me to sign prior to roof inspection and I noticed that equipment was left out. But not with SunluxTim S. 3/03/2021
Very professional and responsive from start to finish. The Sunlux organization to a person is dedicated to customer satisfaction, and made the process extremely easy. My wife did not want to see solar panels from the street and Mike V. was extremely understanding and collaborative with the placement of the panels on a challenging roof with many facets. He also patiently took us through all the options of going solar, with NO high pressure tactics. The entire process was on our timetable. Permitting with the city, and the final inspection, was a breeze. What we did not expect, was the caliber of installation on our home. Their crew was meticulous in all areas of the work, treading very lightly on our roof and grounds, and positively craftsmanlike in their design and execution. I refer to it as an 'elegant' installation, so cleanly done. We just can't get over the workmanship. We could not be happier.Bill D. 8/23/2018
I am so happy with my Sunlux experience! After going through the process I would definitely choose them again without hesitation. I initially reached out to Tesla Solar, which seemed great at first. We had a good initial meeting, the proposal looked good, and the gentleman that did my inspection was so nice. Then everything went sideways. After my inspection the initial estimate went up $8,500 for additional costs. I called my local utility company to verify what Tesla Solar was telling me was needed. My utility company sent someone to my house to inspect and verified it was not needed. Suddenly, I had a hard time getting a hold of my Project Manager at Tesla and the engineers could not agree on the requirements. Every few weeks they would just send me an email asking if I had signed the documents yet. They didn’t want to discuss what the utility company said. That is when I called other companies, including Sunlux. My sales contact, Rob M*******, worked with me and answered all of my questions. After reviewing the proposals, I researched the equipment on each proposal. The pricing was all competitive, but the equipment Sunlux quoted was far superior and the reviews were great. That is when I signed with Sunlux. Everyone I talked to, emailed, or that came to our house was friendly, professional, and overly polite. From my Project Manager, Emma S******, to the techs sent to our house for installation and inspections, everyone was knowledgeable and amazing. Emma kept me informed every step of the way and I did my part by emailing or calling when I had questions. Every email or call was responded to quickly. If someone did not know the answer to my question, they would have someone call me with the answer right away. Every inspection was passed easily. They submitted everything for me and made the whole process seamless. My solar system was turned on today and I am excited to see the kW it started producing right away. I will be referring everyone to Sunlux!PAGE M. 7/30/2019
I'm glad I didn't give up on my solar project because I almost did. Back in 2019, I was ready to move ahead with the project and went to Energysage.com get quotes. I've had over 10 quotes and I actually even signed up with another installer at the time (not SunLux) and started the project. Then shortly after the project started I was told they discovered my roof had issues so the project was cancelled. I cancelled in part 1) the installer didn't do roofing and I didn't want to deal with multiple contractors and 2) the unexpected cost in the project. And apparently, the installer wasn't too excited about either, it seem. I guess most installers out there just want the easy installs but that's not the real world out there.I all but had given up. Then 6 months later I decided I give it another try and recalled Sunlux had given me a quote prior but never follow on it. Explained my situation to Tracy, my Sunlux consultant and he said my roof is certainly not an issue. He was very responsive to my needs, customized a system that I want and even had a great suggestion on the panel placement. How it looks is as important as the power.So with contract signed, this is typically where most solar project fall apart (right?) and this is what I heard from my neighbors with their solar project from a different installer. Nope, not with Sunlux. The project moved quickly and it stayed that way. I got coordinated with the project manager Jennifer and she made sure all my concerns were addressed. Even with Covid, the project took no more than 3 months and the bulk of the wait is with permitting. Very happy with the overall install experience, pricing, and service. If you have a roof issue like mine I highly recommend you give Sunlux a try. Highly recommended!Simon 6/24/2020
I highly recommend Sunlux Solar. I contracted with Sunlux for 34 panels and a new roof a little over 3 months ago. I am extremely pleased with both my solar panel installation and my new roof. My salesperson (Chris) was very honest, informative and professional. There was no sales pressure at all. He explained the entire project in detail and satisfactorily answered all my questions. He was extremely patient with me when I called him numerous times with questions I had pertaining to my internet solar research I conducted as I was educating myself on solar. I got several quotes prior to choosing Sunlux. Although Sunlux was a little more expensive than others (not much), I chose Sunlux because of the professionalism Chris displayed and because they are a large professional company who is dedicated to customer service. I believe in "you get what you pay for" and I am extremely pleased with Sunlux, as I got much more than I paid for. I am very happy I chose them for my project. My project manager (Berlyn) was outstanding. She was constantly communicating with me by either phone, email or text. She kept me apprised of every step of the project and was always responsive to me whenever I called her. She always got back to me immediately. She was professional, polite, informative and defiantly dedicated to customer service. She always made sure I knew what was happening, kept me in the loop, and that I was pleased. It was a pleasure working with Berlyn. The project took a little over 3 months to complete, but that was due to permitting issues and not the fault of Sunlux. None the less, Berlyn was in constant contact with the building authorities and moved things right along. The installers were very professional, polite and defiantly demonstrated pride in their work. The installation was clean, seamless and it looks fantastic. All the electrical is hidden in my attic and out of sight (except for my inverter). My roofer was Troy Roofing who was subcontracted through Sulux. Although I am not a fan of subcontractors, Sunlux changed my opinion about subcontractors. They were in contact with the roofer the entire time and I never had to deal with the roofer directly. Troy Roofing did an exceptional job on my roof. The guys worked 3 hard long days in 100 degree weather. They demonstrated pride in their work and they did an excellent job. I highly recommend Troy Roofing. In summary, I am extremely pleased with Sunlux Solar and the outstanding job they did. They totally exceeded my expectations. I highly recommend them for your solar project. You will not regret it. I commend their staff Chris (my salesperson) for his professionalism and honestly. There were no surprises. Moreover, I commend Berlyn (my project manager) for commitment to customer service, her professionalism and her organizational skills. She was on top of my project every step of the way and she was a pleasure to work with. AlAl L. 8/19/2020
Sunlux has been amazing from beginning to end. Their customer service and professionalism has been top notch. I worked with Chris (sales) and Danielle and Berlyn (project managers).Agustina Q. 5/28/2020
Chris was very knowledgeable and followed up with me while the paperwork was being completed and once the project was completed. Danielle and Berlyn assisted with the project and the installation. They both were amazing in keeping me apprised of each step along the way.
And, lastly, the installers were just as incredible. They were also professional and worked quickly to get the job completed with limited interruption to our lives since I was working from home.
Thank you, Sunlux. I appreciate all you've done!
I was looking into a few different companies and went with SunLux. Not only was the price right, but the experience and knowledge that SunLux has been around a lot longer than the rest of these companies weighed big on who we were going to choose. The process so far has been pretty smooth. They've been very communicative.Josh 10/31/2021
We just signed up with the project and it has yet to commence. But everybody has been cooperative and has been giving me information because everything is new for me. I'm not that knowledgeable in solar or roofing or contracting so they are helping me throughout. Bonnie is our project manager and Gary, who was my initial contact, is the salesperson and engineer. He has been giving me guidance. So, it’s been good. I will recommend others to at least explore the possibility of going with Sunlux and they can make their own calculated decision and look at all the options. And so far, my experience has been wonderful, so I have nothing but praise for Sunlux.Kishor 4/21/2022
My meeting with the sales representative was done online via Zoom and he was able to present the background of the company, options for the house, and an overview of the process, should I decide to move forward with them. He went through a basic design and potential, given my location, and gave an overall pricing review and the various guarantees associated with it. SunLux's warranties and guarantee seemed longer than some of the other solar providers around the area. I decided to move forward with them and go with the in-house financing for that.The purchase was fairly easy. Everything was done online, via phone calls, or through web meetings until they needed to come out and do an in-person project review to take a look at the site by one of the project managers. Between when the equipment was actually installed took a couple of weeks. The main holdup was the permitting process. Given the slowdowns with the city, that took a lot longer than we had anticipated. We were originally supposed to do the install in November and we didn't end up getting the approval to do it until early January.Once everything was installed, the city came out and did the inspection within a week. They were able to get the system approved and going. Then, the process with SoCal Edison was another two weeks at the outset. It took 10 days tops to get the permit to operate and go live. It's been live for about a month now and I wish that the app to monitor the production was better. These are LG panels so it's an LG app and the app doesn't work for the phone so I have to do it online. It's a cumbersome system. But the actual energy production seems to be on par. My first month's bill has come back, and it was like $20 from the Electric Company, which is pretty nice.Ana 2/16/2021
I have just received my “PERMISSION TO OPERATE” from Southern California Edison confirming that my “Self-Generation Facility is Interconnected to SCE's Electric Grid”, ie my solar system can now export energy to the SCE grid and I get credit for it. This project started about 4 months ago when I finally settled on choosing SunLux Energy to install a Solar Energy System. Having talked to and discarded several companies before, I was impressed by what SunLux had to offer: a top quality system, very flexible configurations, multiple options, battery backup, and a great warranty covering roof leaks as well as their equipment. The SunLux Sales Representative, Ben C*****, was as pleasant as he was professional. Working from a few typical SCE monthly statements he came up with a configuration that would produce my average electric consumption plus a safety margin, along with a battery backup component to keep our choice of devices powered on in case of a power outage. The equipment itself is made by SolarEdge, an excellent solar energy products manufacturer, and by LG. The decision was easy, the mantle was passed to the Project Manager, Raul R********, who promptly set up an installation schedule which the installation crew stuck to. This crew was very professional and very diligent. 27 panels were installed in one day even though my roof is of an unconventional metal type. (Since the installation was completed we had a strong wind event and a couple of very stormy days with an unusual amount of rain; but no leaks and not a single panel budged.) At the completion of the installation,,the mantle was passed to the SunLux Customer Service Manager, Garrett K*****, who managed the setup, testing, monitoring and transfer of the system to me. To me, the quality of a system has as much to do with the quality of support as with the system itself. Working with Garrett was, and continues to be, a real pleasure. He is always available, he is patient, he responds to issues very promptly, often before I’m even aware that there is an issue. He also guided the application to get the system interconnected to the SCE grid, which was finally approved last week. I am very happy with my SunLux system and would strongly recommend SunLux to anybody in the market for a top notch solar energy system.Waguih B. 6/28/2019
The fact that SunLux had been around the longest of the companies that we looked at and where the part of the industry that their founders had come from, and the support and transparency we received on our initial call with them gave us the most confidence that they'd be able to see the project through and provide support even afterward.The installation crew was a contractor with SunLux. The installation crew was on our job site when we had other people on our job site and myself and my boyfriend who owned the home together. So, the two clients were on the job site and we frequently had to request that they put masks back on, and it felt disrespectful when everyone else on the entire site was wearing masks and having to ask them multiple times. But as far as executing the job, they did a really good job and they were very communicative and the workers were clean.Based on our former bills, we should be right at a place where we are running about the same amount of money, and I only expect that number to become more disproportionate in our favor, where electrical will continue to get expensive, but our loan stuff will stay the same. We're charging our cars off of it and we have plug-in gas cars and we're driving very little. So, we haven't been having to buy gas, which is awesome. So overall, I feel really good about it. I also appreciate the back-end service, like being able to check on everything beyond just the cost-saving that it's providing. For the money that we spent, we got a good product that felt quality. We got exactly what we were going in for not knowing anything about the process.Cameron 4/08/2021
Sunlux installed our system at the end of last year, and we have been online since January. We decided to go with a ground mounted system, and so far we are very pleased with the results. We decided to go with them after hearing their advertisements on the radio. We appreciate how Sunlux has a very strong customer service team that is proactive to check on how things are going or answer any questions.R O. 3/03/2019
We interviewed 3 different solar companies but chose Sunlux. Excellent customer service, as they take it to the next level. Quick to respond and alway trying to go above and beyond to help their customer. Even 2 years after install they are just a phone call away. Always available to answer all our questions and concerns. Love their service.Indi G. 2/21/2020
SunLux's reps were very helpful and always available. Anytime they didn't answer the phone, they called back pretty quickly. The installation of my panels was very easy. They went in in about a day. The only part that took a little while was getting them actually turned on but that was us waiting for the electric company to get their paperwork in order. SunLux did a good job and they're very professional, thorough, and prompt. The technology they have behind their sales rep to help give me a good idea of how efficient the panels are going to be was a very neat modeling software. It made me feel more confident about the information they're giving me. I'd recommend them if anyone asks me.Alex 2/15/2021
My experience with SunLux was good until they sent me an email calling me sir. I wrote back and said, “How many men do you know named Nancy?” And then, they also sent me another email saying that my wife is a mister as well. I told them to get their pronouns right or I'm not gonna do it. The company sent something out to all their employees and reacted very positively to my feedback. Everyone’s been very supportive of me after I told them about that. They stepped up, and I appreciated it.Nancy 6/12/2021
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I have been overwhelmingly delighted with my choice of SunLux Energy. SunLux personnel have made the process a smooth and positive experience from the initial thorough consultation with Mark T., through procedural confirmations and assistance by Project Manager Erika G. (outstanding) and Jessica B., equipment installation by an efficient and professional crew, to the helpful follow-up discussion with Service Manager Garret K. All communications have been timely and exact. I am awaiting final inspection in a few days, looking forward to being up and running...and feeling extremely confident in my decision to go with SunLux.Nancy F. 10/18/2019
So I had heard and read many reviews of Sunlux, and I was quite impressed. It appeared that this was the kind of company that I wanted to install solar panels at my home. However, things got off to a rough start since it was hard to get a hold of a contact person. I had left both a written and voice message to the company, and I didn't get a call back after a week and a half. I decided to contact them again, and I was told that they had been experiencing "upgrade equipment problems"--fair enough. I scheduled an appointment, and our representative didn't show up. In my experience as a homeowner, this is a red flag from a contractor; never good. But, I wanted to reconcile all the stellar reviews with this company, and despite my better judgment, I gave them another chance. I called again, and the representative sounded contrite and embarrassed over how I had been treated and offered me a small discount should I accept their services. After finally meeting with Ryan Reyes, and hearing more apologies, I felt confident about contracting Sunlux . Ryan, by the way was very professional and sounded trustworthy. I quickly forgot about my initial contact with the company.Juan-Carlos R. 7/13/2018
The entire job, from start to finish was a very slow, and often frustrating experience. From initial contact to final job completion, the whole project took almost five months, but in all fairness to Sunlux, in was not always because of their doing. I live in a section of Southern California that is served by LADWP, and apparently this utility company is rather particular about how they deal with solar panel companies, often making LADWP inspectors difficult to reach and schedule appointments. This in turn just causes projects to stretch out into many more additional weeks.
On a couple of occasions, several glitches came up, and I felt I got I caught between the LADWP and Sunlux to resolve problems. For example, there was a backyard tree in the way of the city power lines. The issue? Who was supposed to trim the tree? Amazingly, this took a couple of weeks to resolve. The whole thing was confusing and aggravating to me.
For the most part, my project manager kept me apprised about the progress of my project. She kept in touch through email, and she quickly got back to me about questions I would submit. However, as the project stretched out because of some unforeseen problems, I would hear less from her, and so I would have to call to get updates. Toward the end, I was having to make a lot of calls to get information. On one occasion, a worker showed up to fix a major problem with the installation location of the panel inverter. I had not been made aware that there was even a problem. I found it necessary to contact a supervisor and to request to be kept better informed of such things. This snafu eventually extended my project even more. However, in the end, everything was made right.
At this point I have to state the following. First, it is not my intention to write a negative review--on the contrary, this report ends quite favorably--please read on. I simply want to describe what occurred. Second, every time I had to contact ANYBODY at Sunlux, I was always treated with captive ears, and was always treated kindly, professionally and with courtesy.
In the final analysis, I have two crucial questions that address the bottom line for my money: did Sunlux stand behind its work, and correct any problems, glitches or fixes that came up during the job?, and does the Sunlux system designed for my house produce the amount of energy that was projected to be generated on my contract? To answer the first question: yes. Although it took much longer than I had ever expected, Sunlux was very complete and careful with anything that came a long the way. All workers who came to my house were clean and professional. I might add--and this is worth noting for any reputable contractor--Sunlux did not ask for their final payment until the very last fix was completed; good for them. And as to my second question, from the preliminary data I'm getting from our system, it appears my system is producing what we had expected, although I won't know for sure for several months, until I get more complete data. This, I think will be the absolute bottom line. After all, this is the reason we choose to go solar, correct? Also, least I forget, if the system does not produce the kilowatt hours Sunlux was hoping for, how well will its promise to pay the difference to customers play out?
Would I recommend Sunlux to friends, family and to others? Absolutely. Are they a worry-free company? No. I don't think there is such a thing, but I think they represent a young company with a potential to become a truly outstanding solar company. From speaking with many Sunlux employees over the last few months, I feel they are sincere and honest.
I hope they take the time to read this.
I've been talking to Adam with Sunlux for over a year and he's been super patient with me. He has filled me in on all my questions. He would call me sometimes a couple of weeks, sometimes a couple of months. We stayed in touch for a whole year because I wanted to make sure I was doing the right thing. I kept postponing him and postponing him but he was super nice and not pushy one bit. If I wanted him to call me back, he’d call me back. If it wasn’t for Adam's patience and due diligence, I probably wouldn't be going with Sunlux. I probably would have went through a company that one of my friends had. Sunlux is a little bit more expensive on the loan process portion of it than some of my friends went through but I trust Adam. He promised me until my service is completely done, he's going to walk the whole entire process with me, and he has. Three days ago, I got an email saying that I needed to do my direct deposit so that I could get the APR financing at a locked-in lower rate. I called Adam and asked about it. He called the place and we got it handled. I can call him at a drop of a dime and he answers me.Marybeth 1/30/2022
I got three other quotes but it felt like SunLux was the best way to go. The rep was able to adjust to my scheduling conflict and come early. He was very knowledgeable. He told me what to expect, what would happen, and what the next steps would be. He got everything done in an hour. Also, my project manager has been awesome. She keeps me notified every day. She also emails me at least a couple of times a week saying, “Hey, this is where we're at. This is where we're going. This is what has to happen.” So, it has been great so far.Thomas 11/27/2021
I have my solar installed last year, and very happy with it, would refer to friends,and family, every thing go well,from start to finish the project,every one I met from the salesman to the final inspection are very nice,the most important is after installing the panels my Edison bill is so so cheap,my first bill was under $ 6, love it.Christine K. 2/28/2019