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What Sunlux solar customers say

Don't take our word for it. Read what our valued customers think about us.
  • Ernie A. Avatar

    5 star rating I went through several solar companies comparing and contrasting which one would be the best suite for me based on the following; reviews, price, quality and longevity. SunLux was by far the best in their competitive price and being the only solar company to offer Panasonic panels. The process was smooth from the beginning to the end. I was was notified once a week to twice a week receiving up to date status regarding the installation, inspection and going live. Thank you, SunLux!

    Ernie A. 8/15/2018
  • Very positive experience with SunLux solar panel lease installation and service to this point.

    Thomas R. 5/14/2018
  • I thank you for your professional and service oriented relationship

    Cindy P. 6/06/2019
  • It was a pleasure working with Sunlux. From my initial appointment with sales rep Kyle to project manager Liz. Also I want to thank Guillermo and Garrett for explaining how my system works. Everything went smooth with Javier and installation. I was just granted PTO last month so I haven’t received a bill with my solar yet.

    Ronald G. 11/08/2019
  • SunLux did a great job. Everything went just as promised. They gave a quote saying how much energy would be produced. They picked solar panels that looked to be quality panels (LG). They provided the design, showing the actual house, and that got approval before we went in. It then went in just like they said they would. There was good communication all along the way. The people were also courteous, acted professional and the work looked to be done professionally as well. It's only been about 14 days since, so I haven't realized anything in a bill yet. Only partially last month, which was indeed lower. They've got a program that says how much you're generating and what your average use is. My average use for this month, according to Edison, is 50 kilowatts. I've been producing an average of 65 kilowatts, so we're producing more than what we're using for this time of year.

    Robert 3/19/2021
  • The entire process from initial contact to the final install and activation of the system was professional and done extremely well. Everyone we dealt with was courteous and helpful. All work was done very well and completed in one day. The panels look great. Super clean appearance with nothing showing on our roof except the panels. I definitely recommend SUNLUX.

    Arden S. 4/02/2018
  • J M. Avatar

    5 star rating I have considered solar installation for some time now. After making the decision to move forward with solar, I invited 5 solar companies to provide me quotes. Of the 5 companies, only 2 provided full service (roofing work) including the changing of high profile vents to low-profile vents and relocation of vent pipes in order to not have sporadic placement of solar panels. I was interested in uniform placement of the panels without large gaps to skip over vents or vent pipes. The sales rep, Chris was very knowledgeable. He made every effort to answer my questions. Like many other customers, I had many questions and specifics to discuss after our initial meeting. Chris made every effort to call me back and answered all my questions (sometimes even in the late evening because he did want a day to go by without calling me back). Once the documents were signed and the project was underway, the project was handled by the project manager Danielle. Like Chris, Danielle was very responsive. She kept me informed at every step of the project. She ensured I was aware and understood of all the details involved with the particular step in the process we were in. In fact, Danielle even called me to congratulate me when Southern California Edison granted my Permission To Operate. The installers were all very prompt and courteous. Due to rain, the installers had to stop working and gave me what sounded like a heart felt apology for having to stop working. Imagine that, it goes to show the level of commitment and pride in their work. From beginning to end, employees of Sunlux have demonstrated their diligence and commitment to their customers. In turn, Sunlux shines as the solar installer of choice. With employees like Chris, Danielle, and the installation team, I would recommend Sunlux to anyone!

    J M. 3/19/2020
  • Agustina Q. Avatar

    5 star rating Sunlux has been amazing from beginning to end. Their customer service and professionalism has been top notch. I worked with Chris (sales) and Danielle and Berlyn (project managers). Chris was very knowledgeable and followed up with me while the paperwork was being completed and once the project was completed. Danielle and Berlyn assisted with the project and the installation. They both were amazing in keeping me apprised of each step along the way. And, lastly, the installers were just as incredible. They were also professional and worked quickly to get the job completed with limited interruption to our lives since I was working from home. Thank you, Sunlux. I appreciate all you've done!

    Agustina Q. 5/28/2020
  • Victor David Avatar

    I chose Sunlux after performing hours of research using the Better Bureau’s website to locate A+ rated companies to perform my solar panel installation. I realize now that I chose well. Sunlux performed a preliminary inspection of my roof and found several cracked tiles which resulted in damage to its underlayment. With knowledge of rain approaching, they offered to tarp my roof at no cost to minimize further damage as I waited for my insurance company to make a final decision on my claim. I feel confident that I made the right choice when I chose Sunlux and would highly recommend them if you value integrity, quality, forward-thinking and customer satisfaction.

    Victor David 1/26/2021
  • We communicated with SunLux by email and advised them that we wanted to get solar in both our homes. So, they went ahead and got those lined up and they did a reputable job. There were certain things that we had to wait for about the city, COVID and everything that was going on but they crushed it. I was very impressed. SunLux takes care of me and stands by their word. They make sure my system is working properly.

    Chris 2/27/2021
  • Heather C. Avatar

    5 star rating Extremely happy with the entire process! We did a lot of research and received numerous proposals. I am very glad I went with Sunlux! Every single person I came in contact with was courteous, knowledgeable and professional. We also had Sunlux repair our roof prior to installing the solar panels. We knew it needed fixing and they gave us a great price. Other companies had tried to talk us into a whole new roof, which was completely unnecessary! We worked with Chris Adams, he is fantastic. Give him a call if you are considering going solar, you won't regret it! The installation was clean and efficient from start to finish and the crew was very respectful of my home and the fact that I was working out of my house while they were here. Highly recommend Sunlux!

    Heather C. 8/26/2019
  • Our bill was too high and so we decided to go solar. We went with SunLux and the installation of our panels went pretty well. Now, I'm able to run the air conditioning when it's hot and not worry too much about the bill.

    F. 5/09/2020
  • I saw a neighborhood family install the solar panel with the SunLux. So, I got the number and I called. I was in touch with Adam, the salesperson, and I was very impressed with his explanation. He was very responsible. And then later on, everything went smoothly, but the pandemic made things go much slower. My project is very simple but it did not pass the local permit department for the first time, then SunLux had to resubmit the plan. I was surprised to find that out. I waited for a long time. That was a little disappointing. The project started in October 1st. Three months should have been enough to finish by the end of 2020, but it did not until February 8. Everything else looked fine. Somebody kept me updated frequently, so I like that part.At first, I was able to get in touch with the project manager directly. But lately, it has been always like nobody doesn’t pick up and then it automatically leaves a message. That is a frustrating experience. I will try to call my project manager again because I know the first payment is due on March 9th, and so far, I’m anxious to know where shall I send my first check to.SunLux told me to use the LG if I'm going to choose a particular panel. I was using that, where each panel has its own inverter. But then the contract has an individual item of inverter. And then later on, they told me there was a modification. There should be no change. But because LG has its own individual inverter, so I thought there should be either price deduction or a better explanation on why the modification was done. They told me they were all using Panasonic. But then after a bit in progress, they told me they were going to offer the LG because they have a contract with them. That's a little hiccup that I would like to have a little clearer explanation. I would still recommend this company happily if somebody wanted to install that in the near future.

    Jean 2/21/2021
  • I am very pleased with SunLux. Everyone I spoke with was helpful and friendly. When problems arose, they were quickly resolved. Since the solar panels have been installed, everything is working well and is functional.

    Cathy N. 6/05/2019
  • There were a few bumps in the road along the way to completion, but in the end Sunlux pulled through and delivered us a 26 panel system that we look forward to helping us produce our own energy for years to come.

    Jeff S. 3/15/2019
  • Taryn W. Avatar

    5 star rating Sunlux has had amazing communication the entire process and was very competitive with their pricing. Best part is how much better my system looks compared to my neighbors. Highly recommend to anyone looking to go solar.

    Taryn W. 3/06/2019
  • My sales rep was easy to deal with and he took care of everything on the first call. The installation was great. We started in December and they installed the system in February.

    Tim 3/22/2021
  • Emily S. Avatar

    5 star rating Sunlux made the solar installation pretty easy and straightforward. The sales person, Jerry, came for a free estimate and quote (very professional and knowledgeable). He answered all our questions and even got us a few deals on the solar package. Installation took a few weeks for approvals from LADWP but installation of solar panels by sunlux was the highest quality and fastest ever (one day install). Throughout the buying process, the project manager, Berlyn was just the best! All the praise to her. She did all the hard work behind the scenes from approvals and scheduling to making sure we were satisfied from start to complete as well as informed us about everything. Thank you Berlyn! All in all- without a question this has been the best investment for our home. Don't hesitate and really, give sunlux a try- you can thank me later. 🙂

    Emily S. 6/24/2020
  • Patricia M. Avatar

    5 star rating SunLux contacted me and agreed I was treated badly. The lady that answered my call went out on maternity leave the following day (stressed due to upcoming leave). Joe and Guillermo contacted me and explained the problem. I now have an appointment for my solar estimate. I appreciate them reaching out to me and their ability to recognize a problem and rectify it.

    Patricia M. 11/20/2018
  • Michael H. Avatar

    5 star rating For quite some time I didn't believe all the hype of the solar industry and its claim that it could save you money. I simply kept paying the increasing monthly electric bill hoping that the next months bill would decrease. In the summer months of 2017 I saw my electric bill rise to about $550 a month and decided to do something about these outrageous prices. I spoke with a friend at work who had a solar panel system installed in 2016, and was shocked when he showed me a monthly Edison bill totaling 35 cents. I immediately contacted (3) solar panel companies and set up appointments. Mind you, I selected brand name solar companies believing I would only get the best product available. Well, needless to say, I elected to go with SunLux. Mark Trujillo, the SunLux Energy Consultant, was extremely knowledgeable of his product and was able to answer all of our questions. Mark was polite and accommodating throughout the entire process. In fact , Mark was head and shoulders above the other companies consultants in regards to product knowledge. Ultimately, SunLux's solar panels were superior,the SunLux warranty was longer, and the price was lower. The entire staff that I encountered at SunLux was extremely professional and attentive throughout! . If your thinking of solar panels, I would only recommend SunLux.

    Michael H. 7/02/2018
  • Wanted to share my experience with Sunlux.. These guys are fantastic! I met with 4 other Solar companies and finally chose these guys. Not only did they install 30 Solar panels, but they also built us a covered patio to put them on. Eveything came out great, all of the staff and I dealt with were friendly and professional. Their follow up after the install has been great, and their prices are very competitive as well. Thanks Ben C*****, Guillermo, Aaron and the rest of the Sunlux team for a wonderful experience. Can't wait to see my SCE bill in the coming months!

    Alfred T. 2/18/2019
  • Luis B. Avatar

    5 star rating When I first decided to purchase a solar system, I conducted extensive research on different companies, including reading on-line reviews and asking existing customers in my neighborhood. I also obtained estimates from four different companies, before finally deciding on Sunlux. I found Sunlux's prize to be compatible or better than the other companies and I was pleased with the Energy Consultant (Fernando Cano) I met with. During the entire process of obtaining permits, financing and installation, I was very pleased with everyone I dealt with, as they were very professional and courteous. There were two minor glitches during the entire process, but ultimately everything was resolved to my satisfaction. One of these glitches was a misunderstanding and/or miscommunication regarding the interest rate on the financing. In the process of resolving this issue, Fernando Cano verbally offered to also install a Ring doorbell at my residence free of charge. Once the system was installed, so was the Ring doorbell and I absolutely love it.The other glitch occurred on installation day when, apparently, the equipment truck destined for my house, sustained a flat tire. This caused the Sunlux employees to arrive late at my residence, which in turn caused them to return the following day (Saturday morning) to finish the job. I like to sleep in late on Saturday mornings, but it is nearly impossible to do so while solar panels are being installed on your roof. Once again, this was something minor and probably beyond anyone's control.I believe that the bottom line to fairly reviewing any company is to ask your self two important questions after having done business with said company. #1. "Would I do business with this company again?" and #2. "Would I recommend this company to others?" The answer to both of my questions, "Yes I would".

    Luis B. 8/31/2018
  • All the representatives were courteous and professional. They did a real good job. They were quick and efficient in installing the solar panels and equipment inside. My neighbors all said they did it pretty fast. Going solar helped me out tremendously so far because I put a pool in my backyard and it made a difference.

    E. 2/26/2021
  • Southern California Edison was getting out of control with their rates and their charges. So, that's too expensive. I was looking through some research. I came down to two companies. SunLux was one of them. Then, when I talked to them, they seemed like a better choice. They had some better warranties. Everything was good with their customer service. I'm very satisfied.

    Chris 2/08/2021
  • Nick T. Avatar

    5 star rating Sunlux has been great from the start of my exploration into solar to the install and support after. They were honest and upfront with charges, changes, schedules, etc. I got everything I was looking for in the build and the overall outcome of the install was perfect. After a year production was over what was projected so really great work overall by the Sunlux team.

    Nick T. 6/03/2020
  • Kevin C. Avatar

    5 star rating After a couple of research for solar company, we decided to go with Sunlux for our solar system. The sales consultant Lorena Gutierrez and service representative Markie Owen are both amazing to work with. The installation team are very professional and on time. They keep me update through out the process. We are very happy with our solar and so far after 4 months we only need to pay $10 a month for Edison connection fee for electricity bill.

    Kevin C. 5/17/2019
  • I usually don’t take the time to write reviews. However, this time I decided to do it because it is important for people to know how great Sunlux is. We began our search for solar companies when we bought our house about year and a half ago. We met with many different companies but we noticed that they weren’t truthful and they were only interested in making a sale. We were ready to sign a contract with the only company we believed to be honest, when we were referred to Sunlux. They were absolutely magnificent! They were honest and straightforward from the beginning, went above and beyond our expectations and were prompt and so helpful. They took care of absolutely everything; they even provided same day installation. They were very professional and left the area cleaner than they found it. We have now had the panels for about a month and are beyond pleased with the continued service and professionalism given by the company.

    Diana O. 5/28/2020
  • Lisa M. Avatar

    5 star rating They get 5 stars and I did not buy solar from them... here's why. We have been getting solar quotes for the last month, from both local and national companies, ranging from 40k - 80k. My husband and I were feeling done, disappointed, and confused. He wanted me to get one more quote from Sunlux. Thank God we did. They were great about confirming the appointment, getting the information they needed for a quote and the like. Today, before the appointment, I received another call from them, Sierra wanted to confirm and had some additional questions. A few minutes after hanging up, Fernando, the sales rep. called. He asked me why we wanted solar. Then he took the time to explain my SCE bill, and the fact that since we are in a "grandfathered" plan, we are already paying less than we would be able to recoup from solar, probably in our lifetime, that no matter how much he would love to sell a system, he couldn't recommend in good conscience that we go solar at this point. He was professional and kind, very informative, and transparent. After speaking with him, I understood why my "gut" had been telling me these quotes were all wrong. I came home and looked at the 7 other quotes we had received, and none of them took into account the actual amount we are charged, even though they had the same information from our bill that Fernando had, they all used recently published SCE rates. It is frightening how close we came to making a financially catastrophic mistake, and I am so grateful for Fernando's professionalism and honesty. He knows what he is talking about. It turns out that solar is not the right choice for our family right now, but if it is the right one for you please give him the opportunity to give you a bid. If our circumstances change, he is going to be my first call. Sunlux, you have a rare and valuable associate in Fernando. We wish your company every success, if your other employees are as informed and honest as he is, I am certain it won't come at the expense of your clients.

    Lisa M. 7/09/2019
  • Armine F. Avatar

    5 star rating Sunlux is the best Solar company. Best customer service. I have my system for about 3 years and I have saved a lot of money on my bills.Thanks Amy

    Armine F. 11/25/2019
  • My meeting with the sales representative was done online via Zoom and he was able to present the background of the company, options for the house, and an overview of the process, should I decide to move forward with them. He went through a basic design and potential, given my location, and gave an overall pricing review and the various guarantees associated with it. SunLux's warranties and guarantee seemed longer than some of the other solar providers around the area. I decided to move forward with them and go with the in-house financing for that.The purchase was fairly easy. Everything was done online, via phone calls, or through web meetings until they needed to come out and do an in-person project review to take a look at the site by one of the project managers. Between when the equipment was actually installed took a couple of weeks. The main holdup was the permitting process. Given the slowdowns with the city, that took a lot longer than we had anticipated. We were originally supposed to do the install in November and we didn't end up getting the approval to do it until early January.Once everything was installed, the city came out and did the inspection within a week. They were able to get the system approved and going. Then, the process with SoCal Edison was another two weeks at the outset. It took 10 days tops to get the permit to operate and go live. It's been live for about a month now and I wish that the app to monitor the production was better. These are LG panels so it's an LG app and the app doesn't work for the phone so I have to do it online. It's a cumbersome system. But the actual energy production seems to be on par. My first month's bill has come back, and it was like $20 from the Electric Company, which is pretty nice.

    Ana 2/16/2021
  • The overall experience was positive. A clean install.

    Cdub 4/06/2018
  • I had a very good and very supportive experience with their rep. I financed the solar panels and the process was pretty straightforward. The installation was good as I expected. It seems to be working fine. I would recommend them.

    Douglas 4/30/2020
  • Cristina G. Avatar

    5 star rating Great service from start to finish. Rob the sells representative was very detailed and organized. The whole job was done exactly the way he told us it would be done. There were no surprises. We got the system installed in one day. I would definitely recommend Sunlux!

    Cristina G. 9/23/2018
  • Mike S. Avatar

    5 star rating Our experience with Sunlux was great. The salesperson was knowledgeable and walked us through the process of selecting the right amount of panels for our roof. The design department worked with us through the permit and layout process. When the panels finally where installed about 6 weeks later we where very happy. The entire crew was very professional and well trained. Overall I would can recommend Sunlux to everyone.Thank you to the entire crew! GREAT JOB!

    Mike S. 10/25/2019
  • After interviewing over half a dozen solar companies, we kept going back to SunLux. Tracy W. was great from the beginning, upfront and not pushy like some other companies.

    Always responded to my questions or concerns throughout the entire process. We installed a fair amount of panels, which was installed in 2 days. Workers were on time, professional, and always kept me in the loop regarding the process.

    Final inspection happened within a few days after installation. After Tracey, we dealt with Emma who was our project manager, who was also great to work with. Always communicated clearly with us and was helpful during the final steps.

    Markie and Garret took care of us after our final inspection. After the second day of our panels being on, we experienced a glitch due to new inverters being installed. I got on the phone with Markie and Garret and the next day they both drove out to our home to fix the problem.

    They stayed on the phone with the company for over 2 hours until the problem was fixed. After two weeks of having solar panels, we found birds nesting under our panels. We called Markie, and they are installing a critter guard at the end of the month.

    SunLux made this a lot easier than what we anticipated after reading all the other horror stories on other solar review sites. If you are in the process of searching for a solar company, SunLux is the way to go.

    Teddy C. 5/06/2019
  • Simon L. Avatar

    5 star rating Highly recommended, especially if you think you got roofing issues.I'm glad I didn't give up on my solar project because I almost did. Back in 2019, I was ready to move ahead with the project and went to energysage.com get quotes. I've had over 10 quotes and I actually even signed up with another installer at the time (not SunLux) and started the project. Then shortly after the project started I was told they discovered my roof had issues so the project was cancelled. I cancelled in part 1) the installer didn't do roofing and I didn't want to deal with multiple contractors and 2) the unexpected cost in the project.And apparently, the installer wasn't too excited about either, it seem. I guess most installers out there just want the easy installs but that's not the real world out there.I all but had given up. Then 6 months later I decided I give it another try and recalled Sunlux had given me a quote prior but never followed up on it. Explained my situation to Tracy, my Sunlux consultant and he said my roof issue can be handled by Sunlux. He was very responsive to my needs, customized a system that I want and even had a great suggestion on the panel placement. How it looks is as important as the power for me. All that within my budget.So with contract signed, this is typically where most solar project fall apart (right?) and this is what I heard from my neighbors with their solar project from a different installer.Nope, not with Sunlux. The project moved quickly and it stayed that way. I got coordinated with the project manager Jennifer and she made sure all my concerns were addressed. Even with Covid, the project took no more than 3 months and the bulk of the wait is with permitting. It only took 2 days for roofing and other 2 days for the panel install. Very happy with the overall install experience, pricing, and service. On top of it, I had only had to deal with one contractor for both solar and roofing. Highly recommended!

    Simon L. 6/23/2020
  • I have just received my *PERMISSION TO OPERATE* from Southern California Edison confirming that my Self-Generation Facility is Interconnected to SCEs Electric Grid, ie my solar system can now export energy to the SCE grid and I get credit for it. This project started about 4 months ago when I finally settled on choosing SunLux Energy to install a Solar Energy System. Having talked to and discarded several companies before, I was impressed by what SunLux had to offer: a top quality system, very flexible configurations, multiple options, battery backup, and a great warranty covering roof leaks as well as their equipment. The SunLux Sales Representative, Ben Carton, was as pleasant as he was professional. Working from a few typical SCE monthly statements he came up with a configuration that would produce my average electric consumption plus a safety margin, along with a battery backup component to keep our choice of devices powered on in case of a power outage. The equipment itself is made by SolarEdge, an excellent solar energy products manufacturer, and by LG. The decision was easy, the mantle was passed to the Project Manager, Raul Rodriguez, who promptly set up an installation schedule which the installation crew stuck to. This crew was very professional and very diligent. 27 panels were installed in one day even though my roof is of an unconventional metal type. (Since the installation was completed we had a strong wind event and a couple of very stormy days with an unusual amount of rain, but no leaks and not a single panel budged.) At the completion of the installation, the mantle was passed to the SunLux Customer Service Manager, Garrett Kramer, who managed the setup, testing, monitoring and transfer of the system to me. To me, the quality of a system has as much to do with the quality of support as with the system itself. Working with Garrett was, and continues to be, a real pleasure. He is always available, he is patient, he responds to issues very promptly, often before I am even aware that there is an issue. He also guided the application to get the system interconnected to the SCE grid, which was finally approved last week. I am very happy with my SunLux system and would strongly recommend SunLux to anybody in the market for a top-notch solar energy system.

    Waguih B. 6/28/2019
  • We talked with a couple of companies. There was a company where we started to move towards the design phase but the design really did not accommodate our home. We have a Spanish-style home and part of it has a flat roof. Another part is tiled out roofing with classic clay tiles. We wanted to make sure that the investment was going to yield the savings we were seeking. If they were putting in solar and there was not enough solar panels to offset the cost of paying the utility company, it didn't make any sense. They didn't seem to have an alternative. Also, there wasn't any consistency in contact with the customer service so we decided to hold off on that.We called a local radio host. He's a designer and does construction of homes in California. He has lots of great tips. I said, "Surely, there has to be these panels that have evolved to be smaller, but more powerful." Technology is evolving at least every three years, if not yearly. He recommended SunLux and they're an advertiser. I liked his advice and gave SunLux a call. The engineer or the tech expert walked us through the different products and what decisions we needed to make. We are under the pandemic and it was very easy to show some of the options for us. They had a picture of our house so we could see where the panels might go on our roofing.From there, they had a financing option that worked really well for us. Every step of the way, the management of the project was well done. There was someone we could contact to help us to be ready for each stage. Everyone was courteous and very professional. That coordinator, Erica, made such a difference in keeping us apprised of what was going on. There was the ease of the financing. They gave us some options of a Tesla battery at the time. There was also LG and the products they offered were state of the art, which was what we were looking for. We had to make some modifications to the solar panels but SunLux was able to put all the solar panels on our roofing. The modification required them to have some of the panels that would come right at the edge of the roof. We were concerned about that because the way they put those panels in, you walk to our house and you cannot see those panels. I see some people around my neighborhood who have gotten solar panels and when you walk to their house, there are these hideous panels that are right at the front door. It disrupts the aesthetic of the home. SunLux was able to make the adjustment and they did not have to do a hanging. They were able to work with the roof and reconfigure things. It's lovely. We retained the style of our Spanish home. The architectural integrity was important to us. And in handling all the permits, we really put ourselves in SunLux's hands and they competently accomplished each step. We are very happy with SunLux and really glad to recommend them. They're topflight and they live up to their reputation.When making a purchase of solar panels, you want to have the right company to know what you want and know how the company manages the process. Their communications and their customer support are absolutely key to guide you through the process. There's a permitting process but how does the company handle it? How professional and courteous are they in communications with you frequently so you know every step of the way? This is the process that SunLux used and gave us confidence.

    Peggy 3/23/2021
  • When we bought the house, my sister got her solar, so to save money, we decided to go with solar. We were about to sign the contract with another company, but then SunLux gave us a better price so we decided to go with them. The reps were very good and respectful. The response was quick. The only thing I don't like is the app because it shows me how much we're producing, but not how much we're spending. I wanna have energy for summer and I have to keep track like that. I don't know if it's because I don't have the battery, but that's the only thing that I can think of. Otherwise, everything is perfect. I'm very happy.

    Diana 5/21/2020
  • Lar B. Avatar

    5 star rating SunLux is growing into Northern California. I was a bit skeptical about doing business with a company still based in Southern California, but they sent a crew up to do a site inspection and a crew to do the installation. When the installation was inspected, the city inspector complimented then on the job they did Frank, the crew lead was great at keeping us informed throughout the installation process and his team, Art and Eder were neat. Lorena, the project manager was very good about communicating about the design process, permitting, and everything happening behind the scenes. I can recommend them without reservation.

    Lar B. 9/05/2018
  • I was trying to get our energy costs lower because of early retirement. We had a gentleman from SunLux Energy come out and he did an excellent job. We liked his sales presentation so we decided to go with it. Every interaction that I had with every person that worked for the company from the salesperson all the way through the people that came out and did the inspection of our roof had to coordinate with my roofer to get the system in place and that went well. They were all professional. But I wished the process of getting the system in would've been a little bit faster from start to finish. Permits had to happen and there were a lot of different players came in. There was a lot of cooperation and everybody was professional. They didn’t leave my yard with a lot of rubbish or anything like that. So, I was quite satisfied with the way everybody conducted themselves.We put some money down and then we did the financing. There seemed to be enough options to accommodate us for what we needed. So, everything went well. For the first couple of months, everything seems to be really well. The system is producing enough energy and it’s accomplishing everything that has been promised to us. SunLux did a good install job. The system looks beautiful and it works. Overall, I’m very happy with the experience and I have referred a couple of people to SunLux.

    Rex 7/01/2020
  • I have just received my “PERMISSION TO OPERATE” from Southern California Edison confirming that my “Self-Generation Facility is Interconnected to SCE's Electric Grid”, ie my solar system can now export energy to the SCE grid and I get credit for it. This project started about 4 months ago when I finally settled on choosing SunLux Energy to install a Solar Energy System. Having talked to and discarded several companies before, I was impressed by what SunLux had to offer: a top quality system, very flexible configurations, multiple options, battery backup, and a great warranty covering roof leaks as well as their equipment. The SunLux Sales Representative, Ben C*****, was as pleasant as he was professional. Working from a few typical SCE monthly statements he came up with a configuration that would produce my average electric consumption plus a safety margin, along with a battery backup component to keep our choice of devices powered on in case of a power outage. The equipment itself is made by SolarEdge, an excellent solar energy products manufacturer, and by LG. The decision was easy, the mantle was passed to the Project Manager, Raul R********, who promptly set up an installation schedule which the installation crew stuck to. This crew was very professional and very diligent. 27 panels were installed in one day even though my roof is of an unconventional metal type. (Since the installation was completed we had a strong wind event and a couple of very stormy days with an unusual amount of rain; but no leaks and not a single panel budged.) At the completion of the installation,,the mantle was passed to the SunLux Customer Service Manager, Garrett K*****, who managed the setup, testing, monitoring and transfer of the system to me. To me, the quality of a system has as much to do with the quality of support as with the system itself. Working with Garrett was, and continues to be, a real pleasure. He is always available, he is patient, he responds to issues very promptly, often before I’m even aware that there is an issue. He also guided the application to get the system interconnected to the SCE grid, which was finally approved last week. I am very happy with my SunLux system and would strongly recommend SunLux to anybody in the market for a top notch solar energy system.

    Waguih B. 6/28/2019
  • Starting with initial consultation to installation with SunLux was real smooth. There was a little glitch with county inspection, but SunLux technicians took care of the issue. I was well informed about each stage of the process. Whole process took less than 3 months which is shorter than what I expected. Everyone from SunLux that I dealt were as pleasant as they we're professional. I am happy with my decision to go with SunLux.

    Myung Y. 11/20/2019
  • Victor D. Avatar

    5 star rating I chose Sunlux only after performing hours of research using the Better Bureau's website to locate A+ rated companies to perform my solar panel installation. I realize now that I chose well. Sunlux performed a preliminary inspection of my roof and found several cracked tiles which resulted in damage to its underlayment. With knowledge of rain approaching, they offered to tarp my roof at no cost to minimize further damage as I waited for my insurance company to make a final decision on my claim. I feel confident that I made the right choice when I chose Sunlux and would highly recommend them if you value integrity, quality, forward-thinking and customer satisfaction.

    Victor D. 1/25/2021
  • Made solar easy! the entire process has been little to know effort on my part. From quotation to install everything was easy. No hard pressure sales tactics! honest pricing and a great team from the inside people to the installers! If you are thinking about going solar you just need to call these guys!

    James B. 3/07/2019
  • Aimee C. Avatar

    5 star rating I've had a very positive experience with Sunlux. I feel they are an ethical company that stands by their word. There were some problems with employee turnover over the course of installing my system, so it ended up taking longer than it should have to get solar activated. I worked with Adam and Jessica to get compensated for my lost production. They were good to keep their word and worked hard to make things right. Now my Sunlux system is activated and my first bill was completely zeroed out. I was SO happy! Sunlux assessed my need and my difficult issue with a big tree that shades much of my house correctly. I'm very happy overall.

    Aimee C. 4/20/2020
  • Lynn B. Avatar

    5 star rating After a couple of years of contemplating solar and receiving a number of quotes, we decided to go with SunLux for our solar system. They were not the very cheapest (but close), but I felt that Tracy Woodburn, our sales consultant, really listened to our needs and not only was confident in SunLux's ability to deliver, but communicated this without a lot of heavy pressure like another large company did (via a large membership store). I also liked that much of the initial discussion and evaluation was done over the phone and email after Tracy viewed our home on GoogleEarth. None of the other companies were willing to do as much without meeting with us in our home where the heavy sales pressure was started. We initially spoke about 20 panels, but the original design only had 19. I contacted Tracy who immediately took it back to the design team, and very quickly we had a plan with 20 panels. I appreciated that Tracy hadn't over-promised and also that he stood by his word and made sure we got what we had asked for.Everybody who came to our house for the installation was professional, polite, and highly skilled. The work that was done looks beautiful. We ended up needing a new electric panel and we were not charged any additional fee. The city then said the panel needed to be moved, and SunLux quickly sent out a team to do this. Again, no additional fee, no grumbling, and beautiful work.We had a change in Project Managers partway through the job, and Tracy Woodburn remained a point of contact throughout so that whenever I had a question or concern, he made sure that I got the answer.At the very end of the project there was some miscommunication about a 220 outlet that we wanted installed. It is entirely possible that the misunderstanding was on my end, and not on the end of the company, but SunLux honored my understanding of the agreement and completed that installation.We've only had one full month of operation, but the system overproduced for that one month, which is easy to track with the software and website they signed me up with.Would I recommend SunLux? Absolutely! I'm not sure if the other sales staff remain as involved as Tracy did, but I would recommend that you ask for him, as he really made the process much smoother from start to finish!

    Lynn B. 4/07/2019
  • I cannot say enough good things about SunLux. From start to finish our project was seamless. Sunlux provided us with updates through the whole project. We always knew what was going on and what the next step would be. Everyone we met or came in contact with during the process from the sale to final inspection was AMAZING! I would recommend SunLux to anyone looking to install solar.

    Michelle P. 2/22/2019
  • Page M. Avatar

    5 star rating I am so happy with my Sunlux experience! After going through the process I would definitely choose them again without hesitation. I initially reached out to Tesla Solar, which seemed great at first. We had a good initial meeting, the proposal looked good, and the gentleman that did my inspection was so nice. Then everything went sideways. After my inspection, the initial estimate went up $8,500 for additional costs. I called my local utility company to verify what Tesla Solar was telling me was needed. My utility company sent someone to my house to inspect and verified it was not needed. Suddenly, I had a hard time getting ahold of my Project Manager at Tesla and the engineers could not agree on the requirements. Every few weeks they would just send me an email asking if I had signed the documents yet. They didn't want to discuss what the utility company said.That is when I called other companies, including Sunlux. My sales contact, Rob Martinez, worked with me and answered all of my questions. After reviewing the proposals, I researched the equipment on each proposal. The pricing was all competitive, but the equipment Sunlux quoted was far superior and the reviews were great. That is when I signed with Sunlux. Everyone I talked to, emailed, or that came to our house was friendly, professional, and overly polite. From my Project Manager, Emma Stadler, to the techs sent to our house for installation and inspections, everyone was knowledgeable and amazing. Emma kept me informed every step of the way and I did my part by emailing or calling when I had questions. Every email or call was responded to quickly. If someone did not know the answer to my question, they would have someone call me with the answer right away. Every inspection was passed easily. They submitted everything for me and made the whole process seamless. My solar system was turned on today and I am excited to see the kW it started producing right away. I will be referring everyone to Sunlux!

    Page M. 7/30/2019
  • Johnny H. Avatar

    5 star rating I got my solar installed last July by Sunlux. I have done tons of research before I went with them. I am so happy I did. Everyone in their team has customer's first mentality. I can't stress how professional in every step of the way. Even after the system has installed, they still treat you like VIP. I will recommend Sunlux to anyone who wants solar panels for their homes. They are on par with AMAZON in terms of service and quality. Truly amazing purchasing experience!

    Johnny H. 1/05/2021
  • Great company and great services. They worked with me through the entire project and made sure all my questions were answered. My electric company attempted to slow the process but Sun Lux keep me on pace and now I’m on solar and looking to enjoy a better electric bill. Would recommend this company to family and friends

    Reginald . 3/24/2019
  • SunLux has the best price from a couple of companies I got a call from. The customer service of SunLux was good. I really didn't have any complaints at all. However, they had a rebate, like a tax break, that I didn't really understand. But besides that, everything went well.

    Angel 7/04/2020
  • We interviewed 3 different solar companies but chose Sunlux. Excellent customer service, as they take it to the next level. Quick to respond and alway trying to go above and beyond to help their customer. Even 2 years after install they are just a phone call away. Always available to answer all our questions and concerns. Love their service.

    Indi G. 2/21/2020
  • The sales rep was great. He was very patient, answered all my questions and concerns, really listened to my wants and needs and came up with a reasonable timetable as to when things would get accomplished. The cost is a little bit higher than norm, but it’s expected because of the quality of work that SunLux does. I’d also give the installation a 7 out of 10 stars. There was one visit where it was unannounced. They always mentioned that there's always gonna be a possibility of cutting of electricity, so we instructed the project manager that we needed to have ample notice for any visits. Being that we have two students doing online studies, as well as my wife working from home, any disruption can be unwarranted. My also wife mentioned that the installers were speaking Spanish but in a very vulgar tone. Other than that, the installation went okay.

    Arthur 4/03/2021
  • I love to do my research and obtained quotes from more than 5 different installers before selecting Sunlux to install my solar system. One key piece for making that decision, besides researching all of the equipment and cost, was a result of reading positive reviews much like this one. The employees answered all of my questions and maintained communication throughout the process to let me know what stage the project was at and what I should expect next. This was huge for me as several of the steps involved getting permits, submitting plans, and obtaining inspections which don’t necessarily require the customer’s constant participation. As such it would have been easy to feel like nothing was happening or that my project was not moving forward had my project manager not provided those periodic progress updates. From start to finish it took just over 2 months from the date I signed the contract. The install itself took a couple days due to rainy weather. My wife and I are very pleased with the work that was done.

    NickH 4/03/2018
  • SunLux did a great job from start to finish. They showed up on time and finished the majority of the installation in one day. They handled everything including acquiring the proper permits, scheduling permit inspections and teaching me about the equipment. The installers broke two roof tiles during the installation. They let me know that they were broken and would return with new ones. In the meantime, They sealed the area to prevent leaks. It rained for the next four days and no leaks. Good job. I highly recommend SunLux.

    Ted Y. 2/13/2019
  • SunLux was great to work with. Rob ** was a great sales person who explained everything in detail, answered all questions promptly, was available by text even when the job was passed to our team manager, Jennifer. Jennifer ** was always on point with statuses and updates. The financing was handled through them with good rates and options. Much better financing than competitors. The install and roofing went smoothly and when I wanted something fixed quickly they handled it. Our solar install looks amazing and better than the neighbors. I have referred them to others as well. Thank you SunLux!

    Jessica 2/25/2021
  • I got three quotes on solar and they were all over the place. They were all like $10,000 difference, $15,000 difference. I decided I didn't know enough to actually get solar yet because I didn't know what it should cost. I found a website and I was able to compare four different companies in terms of what inverter they use and what price per kilowatt. This website made it so easy to compare the four companies across the board and it made sure I was comparing apples to apples. SunLux had the best reviews and one of the better prices. Customer service was amazing and they exceeded my expectations on everything. We love our solar and I would love to share with people my experience with SunLux. They were beyond amazing. I had an inspection and I was out of town. I was trying to make it home so I could meet the inspector. SunLux had sent somebody out and he pretty much waited there for the inspector. I didn't have to deal with the inspector at all and made it so easy for me.

    Loni 7/07/2020
  • Alice L. Avatar

    5 star rating We chose Sunlux because they were highly recommended by previous clients. From start to finish the majority of the team involved was professional and thorough. The whole process was very efficient and coordinated well. Sunlux did all the paperwork, coordinated with city inspectors, and made the entire process very easy and user friendly. The on site project manager was very knowledgeable and their customer service manager resolved our issues quickly. My only complaint would be against the sales rep who tainted our overall experience with lack of communication. Otherwise, I would definitely recommend this company.

    Alice L. 7/20/2018
  • The project manager did a great job. The panels are in a good area and in a good position with the direct sun. I’m still looking at the cost because it’s been roughly a couple of months. But so far, so good. I think it’s gonna work out great. I'm very happy.

    Eric 5/19/2020
  • I've had solar panels in the past, and there seemed to be a benefit, so in my newer home, I decided to do it. I did a lot of research on companies throughout the area and decided to go with SunLux after talking to a couple other companies. This was a purchase, which is a better idea than leasing it earlier in my other house. That’s a good deal all the way around. The person-in-charge of the SunLux company, Erica, kept me informed what was happening throughout the process as well. The only thing that ever held them back was waiting for the city to approve stuff, which is not their issue. Other than that, the whole process went smoothly. Installation was seamless too. It happened without me being there and it all went together well.

    Doug 3/03/2021
  • I've been a customer of Sunlux for three years and have two solar systems for my different properties. I am very pleased with the customer service and Garrett was very helpful on assisting me with my enphase monthly report. I highly recommend Sunlux for your home.

    Michael N. 8/03/2019
  • SUNLUX was great to work with. The initial salesperson explained everything very well and their pricing was very competitive. The design and installation teams were great, coordinating everything. including the HOA application. The installation was done in one day as advertised. The county inspection passed without any issues and the system is now working as expected. Their technical support has also been excellent.

    Russ C. 5/01/2019
  • First, let me say that my experience with Sunlux was a good one. The agent that first met with me was very pleasant and knowledgeable and put a great system together for what my solar power system. The technicians that came to install the system were also very professional and courteous. After that, there is some patience that you will have to have with getting the system up and running. From Sunlux dealing with the Gas Company, DWP, and the city inspectors, it can get to be time consuming, but they keep you abreast to what� � � ¢� � � � � � � � s going on. Garrett in the main office was very helpful all the way through the process. Overall I� � � ¢� � � � � � � � m very happy with my choice of Sunlux and I� � � ¢� � � � � � � � m looking forward to saving money on my power bills by generating solar energy.

    Thomas C. 5/22/2019
  • After all of the pre-paperwork was signed, the finance approved, and the materials were received, the install team did an outstanding job in installing 27 solar panels on three different sections on my roof and completed the job (as promised) in two days.

    bergmd7 5/04/2018
  • Peggy L. Avatar

    5 star rating After months of research, my husband and I finally installed solar panels on our home. We had a fantastic experience with Sunlux. After putting the sales agent through his paces with my many questions about the materials, the esthetics and the process, he passed with flying colors. He was very patient and informative. He was the only one (of many) who took the time to make sure I understood how each component worked with the system. The system we purchased was designed for our needs and energy usage not just the square footage of our home. The engineers were very helpful with designing multiple options for the panel placement. I certainly didn't make things easy for them. Each person I interacted with was helpful and professional.The installation took one day. A team of five very polite men worked together efficiently and neatly. They cleaned up perfectly before leaving. The city inspection followed a week later. The inspector was very impressed with the quality of the installation. At that visit, one man from Sunlux took care of all the painting of conduit to match our siding, roof and trim colors. They actually color matched all the paint! The system is up and running. I have an app on my phone that keeps track of the energy production. It was all seamless.I highly recommend Sunlux and our sales agent, Mark Trujillo. Mark has stayed in touch throughout the entire process to make sure I was happy with the progress and final result. One final note. Sunlux was less expensive, provided a better warranty, uses high quality panels and has excellent customer service from start to finish.If you're interested in solar panels, make sure you do your research. I'm glad I did mine!

    Peggy L. 12/30/2018
  • James H. Avatar

    5 star rating I'm updating my review after Garrett took the time to coordinate to have a couple of fixes related to the gutter that was poorly done (piping was reversed and was leaking). There was ownership over some snafus that happened throughout this process, which ultimately what is causing me to change my review to 5 stars - their customer service clearly shines through and they will want to fix things.I would ultimately say: if you're going with Solar, use Sunlux. If you're going with roofing, I wouldn't recommend Sunlux until they figure out their craft here. In either case scenario, their customer service will take their diligence to try to remediate things as much as possible, which is more than can be said about most service companies.

    James H. 9/24/2019
  • I picked Sunlux for solar to install on my elderly parents house. This was after 5 other quotes. Price was the best. From signing contract to power up was better than imagined. Even with weather delays (wet in socal this year) they got past the delays. Customer service is fantastic. They know how to design a system. I recommend them highly.

    Ron J. 6/11/2019
  • Highly Recommended. I'm glad I didn't give up on my solar project because I almost did. Back in 2019, I was ready to move ahead with the project and went to energysage.com get quotes. I've had over 10 quotes and I actually even signed up with another installer at the time (not SunLux) and started the project. Then shortly after the project started I was told they discovered my roof had issues so the project was cancelled. I cancelled in part 1) the installer didn't do roofing and I didn't want to deal with multiple contractors and 2) the unexpected cost in the project. And apparently, the installer wasn't too excited about either, it seem. I guess most installers out there just want the easy installs but that's not the real world out there. I all but had given up. Then 6 months later I decided I give it another try and recalled Sunlux had given me a quote prior but never follow on it. Explained my situation to Tracy, my Sunlux consultant and he said my roof is certainly not an issue. He was very responsive to my needs, customized a system that I want and even had a great suggestion on the panel placement. How it looks is as important as the power. So with contract signed, this is typically where most solar project fall apart (right?) and this is what I heard from my neighbors with their solar project from a different installer. Nope, not with Sunlux. The project moved quickly and it stayed that way. I got coordinated with the project manager Jennifer and she made sure all my concerns were addressed. Even with Covid, the project took no more than 3 months and the bulk of the wait is with permitting. Very happy with the overall install experience, pricing, and service. If you have a roof issue like mine I high recommend you give Sunlux a try. Highly recommended!

    Simon L. 6/24/2020
  • Sunlux solar provide valet service, extraordinary and timely service/install staff, and everything came together just as proposed. We ran our large solar project by three other solar companies, and we cannot imagine it could be any better.

    John L. 4/02/2019
  • Jim B. Avatar

    5 star rating SOLAR EASYFrom start to finish the team at Sunlux made the decision to go solar easy. I did a lot of research and found Sunlux reviews to be true.The install was a breeze and the Panasonic panels blended into my roof perfectly. I look forward to no longer supporting So Cal Edison!

    Jim B. 3/07/2019
  • I have my solar installed last year, and very happy with it, would refer to friends,and family, every thing go well,from start to finish the project,every one I met from the salesman to the final inspection are very nice,the most important is after installing the panels my Edison bill is so so cheap,my first bill was under $ 6, love it.

    Christine K. 2/28/2019
  • Jerry M. Avatar

    5 star rating Juan and his crew were terrific. They showed up early. He and the crew were courteous, efficient, and professional! They worked cleanly. They swept the area before they left. I didn't have to worry about anything. Sunlux has been on top of every step of this project! No problems with the entire process!

    Jerry M. 12/18/2019
  • SunLux seemed the best fit for us. They were really kind when I called them. The rep explained everything in detail without being patronizing. He was really helpful with setting it all up. Then the person I worked with the most was Berlin and she was amazing. She would email and call and was on top of everything. They were great. I appreciate them.

    Keegan 2/23/2021
  • Bruce K I highly recommend SunLux. Installation went smoothly, was of high quality, and was well coordinated with installation of a new rood by another contractor. Company personnel were easy to contact, answered all my questions, and were courteous and professional.

    Bruce K. 2/25/2019
  • Please do your solar system research homework. I spent almost 8 years researching and interviewing prospective solar installers and finally settled on Sunlux Energy Inc. My installation was one of the first to use both solar and battery systems. This install was tough going at first, however, Sunlux provided on-going support throughout the entire process. In fact, Sunlux continues to provide great support to this day. My first yearly bill indicated that SCE owed me. Wow! Now that's a smoking solar/battery system. Kudos to Sunlux Energy Inc.

    Anthony G. 2/08/2019
  • 4/18/2020 Solar for my house. When purchasing Solar I interviewed about 8 solar companies and I hired Sunlux because of there consistent quality of work. These guys would call the night before coming out and tell me that they we're coming out in the morning to start the work of installing solar on my house. They showed up right on time, work hard until dusk, never took short cuts and always keep me informed of what they were doing on any given day. When the city inspector came out I met with him as well and he confirmed what I already new. He said, I see a bunch of Solar companies today installing solar on peoples houses, but these guys do it right every single time and they never take shortcuts. Sunlux is the best and they back up their work with a 30 year warranty bumber to bumber, if anything goes wrong. I will refer them business all day long, Jon

    jon w. 4/18/2020
  • Very happy with my Sunlux System, professionally installed and great service! I am now a net producer of electricity and my monthly SCE bills are in the single digits and before where north of $400 per month! Thank you Sunlux!

    Geoff A. 7/04/2019
  • After waiting years for solar panels to become more efficient and affordable, i finally settled on Sunlux to set up solar for our newly renovated home after reading reviews and speaking with friends. I must say this decision for solar has been the best investment in my home i have ever made. Sunlux reps took us through the whole process from estimating our generating needs (we have 2 ev cars, 2 A/C units and outdoor entertainment) to mapping out our panels to give us maximum sun exposure, to setting up and registering our panels with the electric company. Garrett, the customer service manager, responded to our questions and calls promptly and kept us informed during the whole process. He introduced us to the app that can monitor our daily, monthly and cumulative generating at the touch of our iPhones 24/7. We are now generating more electricity than we use and this will allow us expand our electricity needs in the future. The monthly cost of our solar loan is significantly less than our previous electrical bill and in several years we will be saving hundreds of dollars monthly. We are very pleased with our purchase and with Sunlux.

    Martin W. 11/01/2019
  • Excellent service - they really know what they are doing.. It was a great experience and I wish I would have started sooner.

    Robert . 3/13/2019
  • My father-in-law recommended SunLux, which made me decide to go with them. They could reply to emails a little bit faster but it was good dealing with the customer service team.

    Ian 3/02/2021
  • The fact that SunLux had been around the longest of the companies that we looked at and where the part of the industry that their founders had come from, and the support and transparency we received on our initial call with them gave us the most confidence that they'd be able to see the project through and provide support even afterward.The installation crew was a contractor with SunLux. The installation crew was on our job site when we had other people on our job site and myself and my boyfriend who owned the home together. So, the two clients were on the job site and we frequently had to request that they put masks back on, and it felt disrespectful when everyone else on the entire site was wearing masks and having to ask them multiple times. But as far as executing the job, they did a really good job and they were very communicative and the workers were clean.Based on our former bills, we should be right at a place where we are running about the same amount of money, and I only expect that number to become more disproportionate in our favor, where electrical will continue to get expensive, but our loan stuff will stay the same. We're charging our cars off of it and we have plug-in gas cars and we're driving very little. So, we haven't been having to buy gas, which is awesome. So overall, I feel really good about it. I also appreciate the back-end service, like being able to check on everything beyond just the cost-saving that it's providing. For the money that we spent, we got a good product that felt quality. We got exactly what we were going in for not knowing anything about the process.

    Cameron 4/08/2021
  • I had a very pleasant experience with the rep of SunLux. He was very knowledgeable and he answered all of my questions to my satisfaction. When I went with the financing of my solar panels, I went with a different company, Sunrun so that means that SunLux still does not have the financing business 100%. It would greatly improve their company's products and service if they can finance customers on their own. But SunLux helped me through the financing process. The installation team was also very respectful. I knew what was going to go on and it went exactly as planned.

    Cesar 2/14/2021
  • Initially, I questioned the utility of solar panels: how much they reduce the cost of electricity, how quick & easy the installation goes, etc. So for years, I passed up every opportunity that arose to get solar panels done. Eventually solar panel systems began popping up everywhere and I knew the benefits were no longer a fantasy. I called a few places and ended up with SunLux who offered the most competitive prices. My sales representative Trang Phung explained a structure that was easy to understand and made me so much more comfortable with the process. Installation was brief and my energy bill has been drastically reduced! If you're on the fence about solar panels - don't be. SunLux will take care of you! -Kim Nguyen

    Tristen T. 6/12/2019
  • Indi G. Avatar

    5 star rating We interviewed 3 different solar companies but chose Sunlux. Excellent customer service, as they take it to the next level. Quick to respond and alway trying to go above and beyond to help their customer. Even 2 years after install they are just a phone call away. Always available to answer all our questions and concerns. Love their service.

    Indi G. 2/20/2020
  • Professional, fast, thorough. They told me what was going to happen and it did just as they said it would. Love these guys!

    John 5/14/2018
  • Scott M. Avatar

    5 star rating The entire Sunlux team has been incredible from start to finish. During the sales presentation, there was no uncomfortable up selling or pressure by Chris. The installation process managed by Jen was seamless, and whenever there was an issue (all issues were minor) she took considerable effort to ensure our care and solve the problem. The roof and the panels look fabulous and they are producing as expected - we couldn't be happier!! We received 3 other quotes for the project and Sunlux beat the competition in every category, which actually made me a bit nervous, but after going through the whole project, I am blown away that they exceeded my expectations. I would highly recommend Sunlux and Troy Roofing for any project you might have. Thanks Garrett and the entire Sunlux crew!!

    Scott M. 7/08/2020
  • Just had installation completed and couldn't be happier! Everyone we dealt with was professional, helpful and friendly. I would recommend them to anyone!

    Joanne S. 6/09/2020
  • The entire Sunlux team has been incredible from start to finish. During the sales presentation, there was no uncomfortable upselling or pressure by Chris. The installation process managed by Jen was seamless, and whenever there was an issue (all issues were minor) she took considerable effort to ensure our care and solve the problem. The roof and the panels look fabulous and they are producing as expected - we couldn’t be happier!! We received 3 other quotes for the project and Sunlux beat the competition in every category, which actually made me a bit nervous, but after going through the whole project, I am blown away that they exceeded my expectations. I would highly recommend Sunlux and Troy Roofing for any project you might have. Thanks Garrett and the entire Sunlux crew!!

    Scott 7/08/2020
  • steve o. Avatar

    5 star rating great service all around. I would highly recommend Sun Lux

    steve o. 12/08/2018
  • SunLux provided superior customer service throughout this process. Their patience, diligence, follow-through and collegiality made this experience pleasant and easy! I recommend SunLux whole-heartedly.

    Andrea . 2/06/2020
  • This is a very professional group of people. Everyone was responsive and helpful. The only problem, which wasn't their fault, was the time it took for the city inspector and the electric company to turn on the panels. I've only had the panels for a short time, but so far this has been a very pleasant experience

    Therese B. 5/09/2019
  • Great job from start to finish. Highly recommend

    Jill W. 4/24/2019
  • Service is one of the key items that I decided to go with SunLux and quality is one of them too. The sales guy was very approachable, responsive and always available for me if I have questions. The installation took half of the day. Once our local electricity company approved, they gave me a call right away and said they could come the next day. They came on Saturday morning around 7:00 and it took them until 1 o'clock or 2 o'clock. They cleaned up a little bit then they left. However, there is one issue. Once they had finished, one of my breakers was not being reconnected well. I had to call them to come back to put that back and they were very responsive. The next morning, they came again and fixed that right away. That's a plus for them. I like SunLux Energy. I like the service that they have right now. Most of the contractors, once you've paid in full, they're gone. They never respond to your call. But SunLux still responds to my call. They still send me text messages every once in a while asking me how the generation is going. I like the way that they make sure their customer is well-satisfied.

    Ryan 2/11/2021
  • Diana Orozco Avatar

    I usually don’t take the time to write reviews. However, this time I decided to do it because it is important for people to know how great Sunlux is. We began our search for solar companies when we bought our house about year and a half ago. We met with many different companies but we noticed that they weren’t truthful and they were only interested in making a sale. We were ready to sign a contract with the only company we believed to be honest, when we were referred to Sunlux. They were absolutely magnificent! They were honest and straightforward from the beginning, went above and beyond our expectations and were prompt and so helpful. They took care of absolutely everything; they even provided same day installation. They were very professional and left the area cleaner than they found it. We have now had the panels for about a month and are beyond pleased with the continued service and professionalism given by the company.

    Diana Orozco 5/28/2020
  • I'm glad I didn't give up on my solar project because I almost did. Back in 2019, I was ready to move ahead with the project and went to Energysage.com get quotes. I've had over 10 quotes and I actually even signed up with another installer at the time (not SunLux) and started the project. Then shortly after the project started I was told they discovered my roof had issues so the project was cancelled. I cancelled in part 1) the installer didn't do roofing and I didn't want to deal with multiple contractors and 2) the unexpected cost in the project. And apparently, the installer wasn't too excited about either, it seem. I guess most installers out there just want the easy installs but that's not the real world out there.I all but had given up. Then 6 months later I decided I give it another try and recalled Sunlux had given me a quote prior but never follow on it. Explained my situation to Tracy, my Sunlux consultant and he said my roof is certainly not an issue. He was very responsive to my needs, customized a system that I want and even had a great suggestion on the panel placement. How it looks is as important as the power.So with contract signed, this is typically where most solar project fall apart (right?) and this is what I heard from my neighbors with their solar project from a different installer. Nope, not with Sunlux. The project moved quickly and it stayed that way. I got coordinated with the project manager Jennifer and she made sure all my concerns were addressed. Even with Covid, the project took no more than 3 months and the bulk of the wait is with permitting. Very happy with the overall install experience, pricing, and service. If you have a roof issue like mine I highly recommend you give Sunlux a try. Highly recommended!

    Simon 6/24/2020
  • The customer service with SunLux Energy is outstanding. They're constantly on top of everything. They kept me apprised of every step that was being taken. My project manager, Berlin, was fantastic. What's shocking was that they buy the panels from a distributor and they don't tell you what it is. Once we were into the project, I got a certified letter stating that if SunLux doesn't pay their bill, I'm getting a $14,000 lien put on my house. It never happened because they did pay it but I was very aggressive at first with these people thinking I didn't do business with them. I didn't sign any contracts with them. After doing a lot of internet research and so forth, I learned that this does happen if companies go belly up. Even though I didn't make any business with the provider of the solar panels, they have a right to put a lien on the property for their merchandise. SunLux provided me the document saying that it was paid in full then they forwarded it directly to the company and I didn't have to do anything further. But it is kind of scary when you're in a contract with a company like this and you get this in the mail, and they don't tell you that this is gonna happen.The guys that came over were very professional but it took about two months until I went to full production because half my panels were wired incorrectly. They came out once and tried but couldn't figure it out. We had to set another appointment for about three weeks out. Then they sent a crew of two guys. They spent all day and finally found the problem. There was reverse polarity on one of the panels. Having SunLux, I'm saving a lot of money. My payments for the solar panels might pay the rest of my life for these things but for me, my payments are $170 a month. My average electric and water bill every two months was between 1,100 and 1,600 for a family of three and a swimming pool. The electric portion of it was between 600 and 800. I got air conditioning last year and my bill probably would have been about 1,700 just for electric. Now that we have the solar panels, the most I've paid for electric so far has been $65. It's definitely paying off for me.

    Al 2/12/2021
  • We were in the market for a solar system from a company that was reliable and we could trust. After doing lots of research we asked Sunlux to be our solar provider. They were very honest with their prices (they were on one of the lowest) and their customer service has been excellent? Since we did not know a lot about solar systems, they educated us to be smart consumers and gave us options and choices that met our needs. We can truly say, we are very happy with Sunlux and would recommend them to others as well.

    Scott M. 2/18/2020
  • Zack D. Avatar

    5 star rating Sunlux is a great choice for home solar installation. I used them to install my new solar panels and I'm very satisfied. On the front end, Rob Martinez helped me plan the layout that best used my roof shape and got me the power output I was looking for. And once the plans were made, Jen Bennett helped me coordinate the permit and the installation. Both Rob and Jen were great and made the process pretty painless. I definitely recommend Sunlux for solar panels, they do a great job!

    Zack D. 2/01/2021
  • Suxlux installed my solar array almost 3 years ago. I am very happy with the production of my system and have produced enough energy for my growing family and I. I gave them a call recently because I was thinking about getting an electric car and wanted additional panels to be installed. Adam ** and Garrett ** has been extremely helpful and very responsive. They took a look at my bill and didn’t try to sell me/oversell me on the panels THAT I wanted. They advised that since I was producing MORE energy then what I needed all I needed was Consumption Monitoring to see hour by hour how much energy I was producing and how much energy I was using. This would help me monitor my system to coincide with my SCE TOU plan to see if I even need more panels with the electric car. They came and installed the Enphase Consumption CT’s in under an hour. It was quick and they cleaned up after themselves. I was up and running again and checking my Enphase app every hour. Now I can charge my electric car at night when electricity is the cheapest and I might not even need more panels!

    Avin 7/03/2020